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EPC Assignment 1

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  • 1. Individual Essay Effective Public Communication (FCOM 0102) Assignment 1 Sharon Chow Ci Yung (0313387) FNBE SEM 2 JULY 2013 – FCOM0102
  • 2. Title: Negative Aspects of Interpersonal Communication and Interpersonal Relationships From time to time, we enjoy the joy and happiness brought by the positive aspects that interpersonal communication and personal relationships brought us. Interpersonal communication is a transactional process of exchanging messages and negotiating meaning to convey information and establish and maintain relationships (Wilson, G.L., Hantz, A.M., and Hanna, M.S., 1995). It may be a mistake if we only consider the positive aspects of interpersonal communication and personal relationship because as much as they bring us great joys, they are also the source of greatest sorrows of our lives. In fact, interpersonal communication and personal relationships do have negative aspects that we should consider such as making incorrect inferences, inability to talk about feelings and emotions, and when wants and expectations aren’t met. One obvious negative aspects of interpersonal communication is making incorrect inferences. Inferences are your guesses about the meaning of your observations (Wilson, G.L., Hantz, A.M., and Hanna, M.S., 1995). However, the inferences that we make are usually inaccurate as we are guessing others’ behaviour through our perspectives. For instance, one of my friends told me before we became close with each other, judging from my appearance, I looked like a rebellious person. However after she didn’t want to jump to conclusion so fast so she decided to know me better first. We bonded with each other after staying in the same dormitory during a class trip. Since then, she realised I wasn’t rebellious at all. It turned out that I am actually someone who follows and sticks to the rules all the time. If that friend of mine did not take the chances of checking out her inference about me first, the chances for both of FNBE SEM 2 JULY 2013 – FCOM0102
  • 3. us to become close would be small as not checking an inference out lead to arising of problems in both interpersonal communication and personal relationships. In addition, inability to talk about feelings and emotions is another negative aspect of interpersonal communication and personal relationships. All of us experience different kinds of feelings and emotions daily but being able to express them in words effectively would be another story. Feelings deal with the physical condition of individuals while emotions are described by the language you use to talk about the emotional states feeling suggest (Wilson, G.L., Hantz, A.M., and Hanna, M.S., 1995). For example, I was angry at one of my group project members because she was always late for group discussions without any valid reasons. That group member of mine was also my friend. I didn’t talk to her about my feelings and emotions towards her. After we are done with the group project, both of us started to grow apart and as time passes, both of us got from close friends to complete strangers. Initially, I assumed she would apologise to me even though I didn’t tell her the true reason I was angry at her and she on the other hand thought I was distancing myself from her because I got new friends. I have never expressed clearly nor talked about the true reason why I was mad at her at the first place. Due to my inability to talk about my feelings and emotions, I damaged a precious personal relationship between me and a long-time friend of mine. FNBE SEM 2 JULY 2013 – FCOM0102
  • 4. Furthermore, when wants and expectations aren’t met is also a negative aspect of interpersonal communication and personal relationship. Wants and expectations are part of both interpersonal communication and personal relationships. Wants are our wishes, needs, and desires for relationships. Expectations are anticipations of some occurrence (Wilson, G.L., Hantz, A.M., and Hanna, M.S., 1995). We tend to anticipate what sort of respond people would give us in both interpersonal communication as well as personal relationship and we expect others would meet up our wants. As an illustration, once my mother granted me her permission to go out with my friends at night as long as I return home before 11 p.m. At 11.30 p.m., my mother was waiting anxiously at the living room and I was still nowhere to be found. She called me multiple times and I didn’t pick up my phone. In that situation, any mother would be in panic mode. At 11.45 p.m., I finally returned home. At that moment, my mother felt both relieved and angry. She was relived as her only daughter returned home safely. However, at the same time, she was angry at me because I betrayed her trust. My mother’s wants and expectations on me definitely didn’t meet. When wants and expectations didn’t meet, it could result in conflict between two or more parties as a result of insufficient interpersonal communication and cost damages in personal relationship. FNBE SEM 2 JULY 2013 – FCOM0102
  • 5. To conclude, only considering the positive aspects of interpersonal communication and personal relationships is hands down, a mistake. Making incorrect inferences, inability to talk about feelings and emotions, and when wants and expectations aren’t met are three valid examples of negative aspects of interpersonal communication. Though interpersonal communication and personal relationships have more than a hand full of positive aspects, we shouldn’t get blindfolded by the positive sides, we shall consider about the negative sides too or else we might ended up damaging our precious personal relationship with our loved ones. FNBE SEM 2 JULY 2013 – FCOM0102
  • 6. References: Pearson, J.C., Nelson, P.E., Titsworth S., Harter L. (2013) Human Communication, (5th edition) New York: McGraw Hill Wilson, G.L., Hantz, A.M., and Hanna, M.S. (1995) Interpersonal Growth Through Communication, (4th edition) Iowa: William. C. Brown Publishers Wood, J.T. (2002) Interpersonal Communication: Everyday Encounters, (3 rd edition) Australia: Wadsworth FNBE SEM 2 JULY 2013 – FCOM0102
  • 7. References: Pearson, J.C., Nelson, P.E., Titsworth S., Harter L. (2013) Human Communication, (5th edition) New York: McGraw Hill Wilson, G.L., Hantz, A.M., and Hanna, M.S. (1995) Interpersonal Growth Through Communication, (4th edition) Iowa: William. C. Brown Publishers Wood, J.T. (2002) Interpersonal Communication: Everyday Encounters, (3 rd edition) Australia: Wadsworth FNBE SEM 2 JULY 2013 – FCOM0102