CIO & CTO's Guide: Delivering a Scalable, Reliable Platform to Support Your Subscription Business (Subscribed13)
 

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CIO & CTO's Guide: Delivering a Scalable, Reliable Platform to Support Your Subscription Business (Subscribed13)

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Learn how to be a strategic IT enabler to your business partners and drive business growth. Hear from your IT peers on the challenges they’ve faced and key considerations for architecting and ...

Learn how to be a strategic IT enabler to your business partners and drive business growth. Hear from your IT peers on the challenges they’ve faced and key considerations for architecting and delivering an enterprise-grade subscription management platform.

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CIO & CTO's Guide: Delivering a Scalable, Reliable Platform to Support Your Subscription Business (Subscribed13) Presentation Transcript

  • 1. The IT Perspective Delivering a scalable, reliable platform to support your subscription business Marc Aronson SVP, Engineering & Tech Ops
  • 2. Key 9: Scale Delivering a scalable, reliable platform to support your subscription business
  • 3. White Black Humans are allergic to change. They love to say, "We've always done it this way." I try to fight that. That’s why I have a clock on my wall that runs counter- clockwise. Grace Hopper Visualizing  a  Nanosecond  
  • 4. Change is Upon Us Adobe In  a  major  shi,  for  its  business  and  its  customers,  Adobe   Systems  announced  it  no  longer  will  sell  its  Crea9ve  Suite   so,ware  as  it  moves  instead  to  the  $50-­‐per-­‐month  Crea9ve   Cloud  and  other  subscrip9on  plans.  [May  16,  2013]   United Airlines United  Airlines  launched  the  subscrip:on  plan  this  week,   with  annual  rates  from  $349...  [June  5,  2013]   UPS  
  • 5. Your Existing Systems Won’t Cut It Subscrip8on  prora8on   Up  sell   Down  sell   Freemium  to  premium   Product  catalog  structure  
  • 6. What to Do…What to Do
  • 7. Build it yourself… Subscrip8on  lifecycle   management   Payment   updaters   Configurable  pricing   plans  
  • 8. Buy & Deploy… Subscrip8on  lifecycle   management   Payment   updaters   Scalable  solu8on   architecture   DR  &  business   con8nuity   Billing  is   Mission   Cri8cal   Billing  is   Mission   Cri8cal  
  • 9. Fastest  .me  to   value   1 Lowest  intrinsic   project  risk   2 Up  levels  you   to  providing   solu8ons  (vs     technology)  to   your  business   partners   3
  • 10. Which Brings Us Full Circle Grace   Hopper   Embrace   change   Build   it?   Buy  it?   Subscribe!   Preparing   for  change  
  • 11. Meet the Panelists Dell   Alvina  Antar,  IT  DIrector   Neopost   Guillaume  Chevallier   Program  Manager   Thomas   Publishing   Hans  Wald,  CTO   Zuora   Marc  Aronson,   SVP,  Engineering   Xplornet   Cathy  MacDonald   EVP,  IT   Sage   Juan  Rodriguez   CIO    @juanmirodriguez  
  • 12. Thank you