Geographic Information Systems (GIS) provides a foundation for addressing organizational challenges and making better decisions using spatial information. Chris North, Director of Technology Strategy, will discuss how GIS offers a good return on investment by supporting department-specific applications from a shared enterprise environment. Many mission critical applications are dependant upon the ability of GIS to integrate data from disparate systems. Creating an enterprise environment using GIS, enhances the collaborative process and provides a consistent user interface to municipal information.
Ideas GIS Used to be in specialized areas Now its integrated in IT, many systems, Move beyond geo-centric to geo-enabled workflows GIS enriches 80% rule GIS Data is the “Dial Tone” of many municipal applications
USE THIS SLIDE WITH CAUTION This slide is aimed at an IT crowed. Never use this in a general GIS audience. For a GIS audience, use the previous two slides – Geo Centric and Geo-Enabled. Using terms like “Limited Integration” will be offensive to some traditional GIS departments, but is a selling point for enterprise GIS when talking to an IT crowd.
The Township of Langley in British Columbia needed to improve their data maintenance process to share data more effectively amongst departments. So they consolidated all spatial data and input the Geo-referenced Digital CAD files directly into the enterprise database. This solution created timely and effective input and distribution of accurate and current asset information inside an environment that enforced basic topological and attribute integrity yet was familiar to staff. Reduced As-built and legal survey input time by 50% Input of Sewer As built 80%
This is the groundwork for the Author, Serve, Use notion. Here, walk the audience through the Desktop tier – the one the audience is likely most familiar with. Desktop – Maps, Databases, Analysis, Models are all created and maintained on the desktop Server – Where appropriate, resources (e.g. Maps, GP Models) are Served up as services by the Server Tier Framework – the layer or tier provides the communication, discovery and management of services Client – Services are consumed (used) by clients. Point out that not only are there web clients and mobile clients, but other desktops can consume services as well
The City of Laval, Quebec was dealing with a department-based approach to managing data using non user-friendly systems that produced data redundancy and lack of access to descriptive data for water, waste water and road information because they were all stored in separate proprietary software systems. They consolidated all of these separate proprietary software systems into one geo-centric centralized database (GIS). The solution integrated all infrastructure information using a global approach to data management and distribution, which reduced duplication of effort and redundancies in data, improved communication, data sharing and streamlined business processes. It also reduced the need for paper based copies of information, which has resulted in over $60,000 in annual savings.
The City of St. John’s NL had major operational problems during a severe snow storm in 2002. This resulted in a mandate for the PW Department to track snow clearing vehicles. A Geocentric solution was adopted that enabled staff to view, query, analyze, record and report on vehicle routes as well as specific events, such as plow up or down. The solution also provided for an external website where citizens had access to view the location of all snow clearing vehicles in relation to snow plow routes. This solution was very successful in that the City experienced financial savings, reduction in liability, improved operations and budgeting due to tracking of events and access to real time information for internal staff and citizens.
The City of Toronto, Transportation Services Division, wanted to provide more timely information for planning the Capital Budget of pavement and sidewalk assets (street furniture). They experienced delays in data input due to SOME inefficiencies in field inspections and ASSET ASSESSMENTS To streamline the process the City Adopted use mobile GIS for field crew that calculate asset classification on-the-fly in field and input information directly into their central database. This solution increased the accuracy of field data capture and integrity in their data. In turn it created efficiencies for long term preventative maintenance and strategic planning providing for more timely and accurate capital budgets .
The Traditional Client/Server model ‘downloads’ most business logic to the client tier, and this logic must be duplicated with each new application. With a Services Oriented Architecture, business logic is deployed as re-usable services, called on by light-weight applications. A 311 Call centre forms-based application calls a geocoding service and a point-in-polygon service. A School locator web application calls the same services. System Agility means that a new application (say a garbage pickup zone web site) can be stood up very quickly by re-using the same core services.
A Services Oriented Architecture (SOA) makes it easy to plug GIS services into a variety of applications. More importantly, integrating GIS services with services from other Enterprise systems is easy through the use of a common web services and messaging protocol referd to as an “Enterprise Services Bus”.
The lower tier municipalities in the County of Essex in Ontario found it was very time consuming to connect to the County’s IT Infrastructure and data via Citrix in order to log service requests. A Geocentric solution was adopted that enabled staff to input information via the web portal to populate the maintenance management solution. This solution was so successful that the County of Essex is moving on to phase two of their project, which is to roll the system out to their citizens so they can access information and create their own service requests. The benefits of phase one of this solution were improvements to the County’s service level when dealing with citizens as well as time and cost savings. Work order, financial, property (tax system and property) and GIS
Parting thoughts: Awareness of GIS as integral part of many IT applications Needs to be treated with the rigor of ERP, Payroll Same IT standards of security, reliability, integration Approaching common business problems with GIS yields significant returns for the organization GIS has value To do this, you need strong GIS data foundation GIS Data is the dial tone…
Incident Mgmt Systems can gather incident reports collected with GPS-equipped handheld computers, conveys the data via a cellular or satellite wireless network to an emergency operations center, maps the incidents, and provides emergency personnel with a real-time common operating picture (COP). The ArcGIS Server COP API is a Web-based GIS for visualization.
GIS -- Crucial IT Infrastructure
GIS -- Crucial IT Infrastructure for Enterprise Applications Chris North Director of Technology Strategy ESRI Canada
What is an Enterprise? <ul><li>An enterprise is an organization or community of interest tasked with supporting a defined mission </li></ul><ul><li>An enterprise consists of all the people, processes and systems within an organization </li></ul><ul><li>Successful enterprises enable ready exchange of appropriate information </li></ul>
GIS in the Municipal Enterprise is Evolving… <ul><li>Geo-Centric Applications </li></ul><ul><ul><li>Essential to achieving departmental objectives </li></ul></ul><ul><ul><li>Limited integration with other enterprise systems </li></ul></ul><ul><li>Examples </li></ul><ul><ul><li>Land Management </li></ul></ul><ul><ul><li>Healthcare </li></ul></ul><ul><ul><li>Environment </li></ul></ul><ul><ul><li>Transportation </li></ul></ul><ul><li>Geo-Enabled Applications </li></ul><ul><ul><li>Essential to achieving corporate objectives </li></ul></ul><ul><ul><li>GIS as IT infrastructure </li></ul></ul><ul><ul><li>Adds value, improves efficiency </li></ul></ul><ul><ul><li>Integrating geographic intelligence (maps, analysis, data) into other applications </li></ul></ul><ul><ul><li>Requires a standards-based GIS with a high level of interoperability </li></ul></ul><ul><li>Examples </li></ul><ul><ul><li>Facilities and asset management </li></ul></ul><ul><ul><li>Work Order Management </li></ul></ul><ul><ul><li>Public Services, 311 </li></ul></ul>
Redefine your view of GIS <ul><li>GIS organizes geographic knowledge into reusable business logic. </li></ul>Shifting Focus of GIS Implementations Geographic data Workflow and decision models Maps & visualization
<ul><li>Data created and managed in a GIS can be used by multiple departments for a wide variety of applications. </li></ul>GIS Depends on a Data Infrastructure Transportation Planning Public Works Environment Economic Development GIS Data is the “Dial Tone” of many Municipal Applications GIS
Case Study Township of Langley, BC: Migration from CAD to GIS <ul><li>While it is always challenging to move data and maintenance procedures from a legacy CAD environment to a GIS environment… </li></ul><ul><li>the power, flexibility and extensible nature of ESRI products have enabled us to make that transition while enhancing our service levels to staff and citizens . </li></ul><ul><li>Steve Scheepmaker, </li></ul><ul><li>Manager Geomatics Services, </li></ul><ul><li>Township of Langley </li></ul>
What is Server GIS? <ul><li>Centralize GIS data, GIS Services and GIS applications </li></ul><ul><li>Helps to eliminate data concurrency issues </li></ul><ul><li>Permits remote access and maintenance of GIS </li></ul><ul><li>Accommodate unique workflows </li></ul><ul><li>Facilitates effective communication and decision making </li></ul>Globe Map Image Open Web Tracking Catalog Geo- Processing
What Is Server GIS? Presentation Tier (Any Viewer) Client Serving/ Publishing Tier Server Globe Services Map & Chart Services Image- Processing Services Open Web Services Tracking & RSS Services Metadata Catalog Services Geo- Processing Services Web Services Framework Authoring & Geodata Management Tier Desktop 2-D Viewers 3-D Viewers Desktop Mobile
Services for visualization <ul><li>2D Map service </li></ul><ul><ul><li>Dynamic or cached </li></ul></ul><ul><li>3D Globe services </li></ul><ul><ul><li>Cached only </li></ul></ul><ul><li>Image services </li></ul><ul><ul><li>Provided by ArcGIS Image Server and ArcGIS Server </li></ul></ul>
Case Study City of Laval ,Quebec: Infrastructure Management One of the most important benefits of taking a geomatics based approach is that it has greatly simplified the process of managing all types of assets and data within a single system. -Denis Corbo, Corporate Project Coordinator, Operations Systems Management, City of Laval
Services that provide functionality <ul><li>Tracking services </li></ul><ul><li>Geoprocessing services </li></ul><ul><li>Geocoding services </li></ul><ul><li>Network analysis services </li></ul>
Case Study City of St. John’s, NL: Snow Removal & Asset Tracking The benefit of better managing our fleet of over 100 vehicles has resulted in great financial savings for us ... We have been able to access information quickly and easily which helps us improve future operations . - Neil A. Martin, Director, Information and Corporate Services, City Clerk and Associate Commissioner City of St. John’s
Services for remote access to data <ul><li>Geodata services </li></ul><ul><ul><li>Create local copies of remote data </li></ul></ul><ul><ul><li>Execute database queries </li></ul></ul><ul><ul><li>Synchronize edits with the replica database </li></ul></ul><ul><li>Mobile data access </li></ul><ul><ul><li>Update geodatabase from the field </li></ul></ul><ul><ul><li>Remotely synchronize changes </li></ul></ul><ul><ul><li>Map service with Mobile access enabled </li></ul></ul>
Case Study City of Toronto, ON: Long term preventative maintenance of sidewalk and pavement assets We now have the tools necessary to provide more timely data for the development and co-ordination of capital programs in efforts to secure funding from City Council. -Mark Berkovitz, Senior Engineer, City of Toronto
Advantages of SOA <ul><li>SOA Design maximizes code reusability </li></ul><ul><ul><li>Multiple applications access same core services </li></ul></ul>Enterprise Service Bus 311 Call Centre Application School Finder Website Increases System Agility Geocoding Service Point-In-Polygon Service
GIS Servers Can Be Easily Integrated With Other Enterprise Systems . . . Open, Flexible, and Standards Based Application Web Services & Messaging Other Enterprise Systems (SAP) Public Health Information Disease Surveillance
Case Study County of Essex, ON: Improving access to information and service delivery through web mapping <ul><li>Not only was this (online mapping service request tool) a user friendly solution to implement and use, it seamlessly integrates with our work management software that runs in conjunction with our GIS. </li></ul><ul><li>Wendy St. Amour, Manager of Information Technology </li></ul><ul><li>Essex County </li></ul>
Characteristics of Enterprise Technology <ul><li>Regarded as key to mission achievement </li></ul><ul><li>Scalable, extensible, reliable and secure </li></ul><ul><li>Open, interoperable and standards-based </li></ul><ul><li>Capable of being effectively integrated within the enterprise </li></ul><ul><li>May be complex to implement--requires significant planning and support </li></ul><ul><li>Delivers a high return-on-investment </li></ul>
Implementing a server GIS <ul><li>Understand your business problem and processes </li></ul><ul><li>Keep the users in mind </li></ul><ul><li>Think about scalability and future growth </li></ul><ul><li>Gain management support </li></ul><ul><li>Have a detailed plan of: </li></ul><ul><ul><li>System architecture </li></ul></ul><ul><ul><li>Security </li></ul></ul><ul><ul><li>Implementation model </li></ul></ul><ul><li>Keep it simple! </li></ul>
Making the case for GIS: Supporting Situational Awareness and a Common Operationg Picture <ul><li>Situational Awareness: </li></ul><ul><li>Knowing and understanding events around you Predicting how it will change with time </li></ul><ul><li>Being unified with the dynamics of your environment </li></ul><ul><li>Common Operational Picture (COP): </li></ul><ul><li>Integration and fusion of various data into information that can be understood, shared and acted upon. </li></ul><ul><li>An identical display of relevant information shared by more than one level of command </li></ul><ul><li>A COP facilitates collaborative planning and assists all levels to achieve Situational Awareness. </li></ul><ul><li>Reference: ESRI White Paper URL </li></ul><ul><ul><li>http://www.esri.com/library/whitepapers/pdfs/situational-awareness.pdf </li></ul></ul>
Information management Challenges <ul><li>Timely access to plans and information </li></ul><ul><li>Integrating various types of information into actionable information </li></ul><ul><li>Operational Awareness before, during and after an Emergency </li></ul><ul><li>Too many consoles </li></ul><ul><li>Too little connectivity </li></ul><ul><li>Too much complexity </li></ul><ul><li>Too much information </li></ul>
To effectively address these Challenges, GIS must be able to . . . <ul><li>Acquire, Integrate and Fuse all types of Data </li></ul><ul><li>Optimize Mitigation and Preparedness thru better Planning and Analysis </li></ul><ul><li>Effectively Allocate Resources </li></ul><ul><li>Get Information Into and Out of the Field </li></ul><ul><li>Effectively support Operations on the Ground </li></ul><ul><li>Get Timely Operational Awareness before, during and after an Incident </li></ul>
Business Drivers Applications SOAP / XML Services WFS WMS KML WCS SDE SOAP Map Service Geodata Service Geoprocessing Service Geocode Service Globe Service Image Service GIS