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Agendas for Ten One-day BPM Training Seminar Modules
 

Agendas for Ten One-day BPM Training Seminar Modules

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    Agendas for Ten One-day BPM Training Seminar Modules Agendas for Ten One-day BPM Training Seminar Modules Document Transcript

    • Agendas for Ten One-day BPM Training Seminar Modules Day 1 / Michael Rosemann 9:00 – 10:30 Module I: Organisation of this Course 1.1 Overview Welcome Participants Introduction Objectives, Agenda, Resources, Expectations 1.2 Introduction Positioning Business Process Management Course Resources Overview of the following modules 10:30 – 11:00 Morning Tea 11:00 – 12:30 Module II: Business Process Management 2.1 Characteristics of Business Process Management What is a Business Process? Value Proposition of Business Process Management Business Process Management Maturity (Introduction) Case Studies 2.2 Business Process Management Concepts Scientific Management and Industrial Engineering Quality Management and Six Sigma Production Management and Logistics 12:30 – 13:30 Lunch 13:30 – 15:00 Module II: Business Process Management (ctd.) 2.2 Business Process Management Concepts (ctd.) Supply Chain and Customer Relationship Management Business Process Re-Engineering Service-enabled Business Process Management 2.3 Process versus Resource Efficiency 15:00 – 15:30 Afternoon Tea 15:30 – 17:00 An Example for Business Process Improvement Redesigning Procurement (Group Work, to be finalised until Day 2) End of Day 1 Day 2 / Jan Recker / Marcello la Rosa 9:00 – 10:30 An Example for Business Process Improvement Redesigning Procurement (Group Work: Presentations and Discussions)
    • 10:30 – 11:00 Morning Tea 11:00 – 12:30 Module III: Business Process Modelling 3.1 Introduction to Business Process Modelling The Value Proposition of Business Process Modelling Perspectives, Paradigms and Selected Techniques Critical Success Factors of Process Modelling 3.2 Preparation of Process Modelling Modelling Conventions Modelling Project Management Model Lifecycle Management Perspectives, Paradigms and Selected Techniques 12:30 – 13:30 Lunch 13:30 – 15:00 Module III: Business Process Modelling 3.3 Introduction to BPMN Origins and Development • Objectives and Charter • Position, Scope and Focus 3.4 Basic Control Flow Modelling with BPMN Activity and Event Modelling Control Flow Modelling Artefact Modelling 15:00 – 15:30 Afternoon Tea 15:30 – 17:00 Lab Session (1) Basic BPMN Process Modelling Exercises Homework: Process Modelling Case Study (1) End of Day 2 Day 3 / Jan Recker / Marcello la Rosa / Moe Wynn 9:00 – 10:30 Module III: Business Process Modelling (ctd.) Review of Homework and Discussion 3.5 Organisational Modelling with BPMN Principles of Organisational Modelling Modelling Partners Modelling Roles and Assignments External and Internal Interactions 10:30 – 11:00 Morning Tea 11:00 – 12:30 Lab Session (2) Organisational Modelling Exercises Process Choreography versus Process Orchestration 12:30 – 13:30 Lunch
    • 13:30 – 15:00 Module III: Business Process Modelling (ctd.) 3.6 Advanced Control Flow Modelling Complex Gateways and Sub-Processes Repetition and Arbitrary Loops 3.7 Event-based Decision Making Event handling Error handling Exception handling 15:00 – 15:30 Afternoon Tea 15:30 – 17:00 Lab Session (3) Advanced Modelling Exercises Homework: BPMN Process Modelling Case Study (2) End of Day 3 Day 4 / Jan Recker 9:00 – 10:30 Module IV: Selected Applications of Process Modelling 4.1 Overview 4.2 Business Process Process Benchmarking Reference Models (ITIL, PMBOK, etc.) BPMN-based Process Analysis 10:30 – 11:00 Morning Tea 11:00 – 12:30 Module IV: Selected Applications of Process Modelling (ctd.) 4.3 Enterprise Architecture Design Selected Examples of Enterprise Architectures Modelling Enterprise Architectures The Value Proposition of Enterprise Architectures 12:30 – 13:30 Lunch 13:30 – 15:00 Module IV: Selected Applications of Process Modelling (ctd.) 4.4 Business Process Simulation Theory of Simulation Potentials and Pitfalls Simulation and Tool Support 15:00 – 15:30 Afternoon Tea 15:30 – 17:00 Module IV: Selected Applications of Process Modelling (ctd.) 4.5 Risk and Compliance Management Process and Risk Management Risk Modelling and Sensitivity Analysis The Sarbanes-Oxley Act End of Day 4
    • Day 5 / Marcello La Rosa / Chun Ouyang 9:00 – 10:30 Module V: Business Process Automation 5.1 The gap between process modelling and process execution 5.2 Overview of process perspectives 5.3 Workflow Patterns Control-flow patterns Data patterns Resource patterns. 10:30 – 11:00 Morning Tea 11:00 – 12:30 Module V: Business Process Automation (ctd.) 5.4 YAWL: A reference language for process automation Motivation and positioning Language concepts Model correctness 12:30 – 13:30 Lunch 13:30 – 15:00 Module V: Business Process Automation (ctd.) 5.5 YAWL: A reference implementation for process automation Process design environment Process runtime environment A Case Study: YAWL4Film 15:00 – 15:30 Afternoon Tea 15:30 – 17:00 Module V: Business Process Automation (ctd.) 5.6 Advanced Topics Dealing with unexpected events and with process change Configuring reference process models End of Day 5 Day 6 / Marcello La Rosa 9:00 – 10:30 Module VI: Principles of Service-Oriented Architectures (SOA) 6.1 Introduction to SOA 6.2 Service Analysis From services to process models From process models to services A hybrid approach: reconciling services and processes 10:30 – 11:00 Morning Tea 11:00 – 12:30 Module VI: Principles of Service-Oriented Architectures (ctd.) 6.3 Service Design A hierarchical approach to service design Service viewpoints from a process-oriented perspective: choreography, interface, orchestration
    • Service adaptation Detailed service design: the BPEL (Business Process Execution Language) example 12:30 – 13:30 Lunch 13:30 – 15:00 Module VI: Principles of Service-Oriented Architectures (ctd.) 6.4 Case Study on Service Analysis and Design 15:00 – 15:30 Afternoon Tea 15:30 – 17:00 Module VI: Principles of Service-Oriented Architectures (ctd.) 6.5 SOA Best Practices & Trends SOA Governance Open questions in SOA Trends in SOA General architecture for service ecosystems End of Day 6 Day 7 / Tonia de Bruin / Jan Recker 9:00 – 10:30 Module VII: Business Process Lifecycle Management 7.1 Overview 7.2 Process Identification Process Selection Process Characterization Process Mining 10:30 – 11:00 Morning Tea 11:00 – 12:30 Module VII: Business Process Lifecycle Management (ctd.) 7.3 Process Evaluation Value Chain Analysis Strategic Fit Analysis Process Portfolio Management 7.4 Process Modelling Process Modelling Tools Repository Management Organising a Process Modelling Workshop 12:30 – 13:30 Lunch 13:30 – 15:00 Module VII: Business Process Lifecycle Management (ctd.) 7.5 Process Analysis Modes of Analysis Issue Register and SWOT Analysis Benchmarking and Reference Models 7.6 Process Improvement Process Enhancement Process Innovation
    • Process Derivation Process Utilisation 15:00 – 15:30 Afternoon Tea 15:30 – 17:00 Module VII: Business Process Lifecycle Management (ctd.) 7.6 Process Improvement (ctd) Exercises 7.7 Process Implementation and Controlling Process Monitoring and Controlling Process Performance Measurement End of Day 7 Day 8 / Tonia de Bruin 9:00 – 10:30 Module VII: Business Process Management Maturity 8.1 The Value Proposition of Measuring BPM Maturity 8.2 The Factors of BPM Maturity Strategic Alignment BPM Governance Culture People Methods Information Technology 10:30 – 11:00 Morning Tea 11:00 – 12:30 Module VII: Business Process Management Maturity (ctd.) 8.3 Business Process Management Maturity Models Capability Maturity Model (CMM) Further Popular BPM Maturity Models QUT’s BPM Maturity Model 8.4 The Assessment Framework Audience Data Gathering Workshops and Survey 12.30 – 13.30 Lunch 13:30 – 15:00 Module VII: Business Process Management Maturity (ctd.) 8.5 Contextual Factors Organisational Structures Workforce Demographics Legislative and Technology Drivers Capital Asset and Market Base Criticality of Non-Performance 15:00 – 15:30 Afternoon Tea
    • 15:30 – 17:00 Module VII: Business Process Management Maturity (ctd.) 8.6 Case Studies in BPM Maturity End of Day 8 Day 9 / Michael Rosemann / Jan Recker 9:00 – 10:30 Module IX: Six Sigma 9.1 Introduction to Six Sigma Origins and History Concepts Introduction to DMAIC 10:30 – 11:00 Morning Tea 11:00 – 12:30 Module IX: Six Sigma (ctd.) 9.2 DMAIC Simulation Study Simulation Define Phase Measure Phase 12:30 – 13:30 Lunch 13:30 – 15:00 Module IX: Six Sigma (ctd.) 9.2 DMAIC Simulation Study (ctd.) Analyse Phase Improve Phase Control Phase 15:00 – 15:30 Afternoon Tea 15:30 – 17:00 Module IX: Six Sigma (ctd.) 9.3 Case Studies Best Practices Potential and Pitfalls 9.4 Discussion Six Sigma and BPM End of Day 9 Day 10 / Michael Rosemann 9:00 – 10:30 Module X: Individualising BPM for your Organisation 10.1 International Case Studies Business Process Management Governance Business Process Management Monitoring Business Process Compliance Management 10:30 – 11:00 Morning Tea
    • 11:00 – 12:30 Module X: Individualising BPM for your Organisation (ctd.) 10.2 Drivers, Strategic Alignment 10.3 BPM Governance 12:30 – 13:30 Lunch 13:30 – 15:00 Module X: Individualising BPM for your Organisation (ctd.) 10.4 Your BPM Products 10.5 Your BPM Roadmap 15:00 – 15:30 Afternoon Tea 15:30 – 17:00 Module X: Individualising BPM for your Organisation (ctd.) 10.6 Your Process Architecture 10.7 Your Process Modelling Approach Conclusion, Discussion and Q&A End of Day 10