1. What do
shippers and carriers
think?
Results of the
global monthly trend survey
for January 2012
© Zsolt Kosinszky

2. Summary for Jan 2012 (vs Dec 2011)
Shippers expect Carriers
0% to +5% volumes 2+% increase
40% expect more transport capacity 46% expect no change
up to 5% increase transport rates up to 5% increase
4.14% rise diesel prices 2.98% rise
up to 5% increase cost for carriers up to 5% increase
© Zsolt Kosinszky

3. Survey methodology and base data
45%
39%
40% Participants 36%
• anonymous survey 35%
30% 25%
• between December 15-31, 2011
25%
20%
15%
• 816 respondents with activities on all 10%
5%
0%
continents shipper carrier other
• participants: buyers (shippers) and
80%
70%
68% Area of activity
60% 53%
sellers (carriers) of transport services 50%
40%
38%
30%
and other supply chain players 20%
21%
15%
10%
(e.g. infrastructure providers, 0%
Europe The Asia Africa Australia
consultants, media, education) 90%
Americas and
Oceania
80% Decision
• about 66% of respondents are high 80%
70% makers
72%
60%
level decision makers 50%
48%
40%
• base data: December 2011 30%
20%
10%
0%
© Zsolt Kosinszky
shipper carrier other

4. Geographical coverage
Location of respondents
2% 1%
1% 10%
Europe
4% North America
South America
Middle East
51%
Asia
Africa
31%
Australia and Oceania
Europe, North America and Asia are over-reprensented in the
survey. As a result, specific reports are available on these regions.
© Zsolt Kosinszky

5. Featured survey: desired area of
improvement
Shippers
No. 1: visibility and availability of information
No.2: processes (because they are not in place or not working well)
No.3: actions (because they are more ad-hoc then based on
strategy)
Carriers
No. 1: processes (because they are not in place or not working
well)
No.2: operations (because they are sub-optimal and/or costly)
No.3: visibility and availability of information
© Zsolt Kosinszky

6. Challenge Problem
Current Operational Processes not in place or not working, long
supply efficiency lead times, suboptimal and costly
operations, low visibility
chain (information), decreasing service level, high
inventory
challenges
Find the right Rates not competitive, insufficient quality of
carriers (spot service, long tendering process, complicated
Shippers and long term) spot sourcing
60%
50%
50%
Find new Huge competition, extremely resource
40% 35% customers intensive structures
30% 25%
20%
20%
10%
Getting greener Most solutions are costly/take long time to
0%
while saving put in place and/or take effect
© Zsolt Kosinszky

7. Challenge Problem
Current Find new customers Huge competition, extremely
supply resource intensive structures
chain Operational efficiency Highly manual
challenges processes, insufficient
visibility, short term actions
Carriers Find the right subcontractors
(spot and long term)
Highly resource intensive
processes, outdated
60%
50% applications (freight
50%
39%
exchange/loadboard)
40%
29% 29% 29%
30%
Capacity management Insufficient network
20%
optimization, insufficient
10% visibility, short term
0% view, collaboration issues
Financing/payment Complex rating
systems, numerous extra cost
types, credit issues, insufficient
collaboration
© Zsolt Kosinszky

8. Expected diesel price in Jan 2012
4.50% 7.00%
4.14% 6.46%
4.00% What they expect 6.00%
What they think
3.50% the market expects
2.98% 5.00%
3.00% 2.77%
4.00% 3.78%
2.50% 3.40%
2.00% 3.00%
1.46%
1.50%
2.00%
1.00%
1%
1.00%
0.50%
0.00% 0.00%
shippers carriers others all shippers carriers others all
While shippers (4.14%) believe that the market (2.77%) expects a somewhat lower price than
them (3.4%), carriers (2.98%) think that the market (2.77%) expects a significantly lower price
than them (6.46%).
The base price is the November 2011 average diesel fuel price per litre in Germany: 1.467EUR. (source:
http://www.theaa.com/onlinenews/allaboutcars/fuel/2011/november2011.pdf)
© Zsolt Kosinszky

9. Transport rate changes in Jan 2012
35% 32%
30%
• 26% expect no change
26%
25%
21%
20%
What shippers expect
16%
• 32% expect an increase 15%
10%
5%
of up to 2% 5%
0%
0% 0% 0% 0%
• both shippers and carriers 90%
78% What shippers and
80%
carriers think the 67%
believe the market expects 70%
60%
65%
market expects50%
50%
a rate increase of up 40%
30%
30%
to 5% 20% 15%
10%
0%
rate increase no change rate increase of up to
5%
© Zsolt Kosinszky

10. Changes in carriers’ costs in Jan 2012
40% 36%
• 86% expect higher costs 35%
30%
32% What carriers expect
25%
• 14% expect no change 20%
15% 11%
14%
• 68% expect an increase
10% 7%
5%
0% 0% 0% 0%
0%
of up to 5%
120%
What shippers and carriers think
96%
• both shippers and carriers
100%
81%
the market expects
79%
80% 75%
foresee a cost increase of 60%
40%
up to 5% 20%
19%
4%
0%
cost increase no change cost increase of up to
5%
© Zsolt Kosinszky

11. Transport capacity in Jan 2012
60%
54%
What shippers
• while shippers expect 50%
40%
and
40% carriers expect
more capacity (40%) than 30%
29%
35%
25%
in December 2011, 20% 18%
54% of carriers 10%
0%
believe it will not change more unchanged less
50%
• carriers believe
46%
45%
What shippers and carriers
40% think the market expects
35% 35%
the market expects more 35%
30%
32%
30% 31%
capacity (46%), while 25%
20%
15%
shippers are rather 10%
5%
undecided 0%
more unchanged less
© Zsolt Kosinszky

12. Volumes in Jan 2012 60%
50%
52% What shippers and
• both shippers and carriers expect
50%
40% 35%
30%
carriers are rather 30%
20%
22%
18%
positive about 10%
0%
business expectations volume increase no change volume increase of up
to 5%
60%
52% What shippers and
50% carriers think the
• carriers’ expectations 40% 35%
market
30% expects
30% 26%
are rosier than those of 20%
25%
11%
shippers 10%
0%
volume increase no change volume increase of up
to 5%
© Zsolt Kosinszky

13. Thank you, sharing, next survey, contact
Firstly, if you are one of the 816 respondents who took this
survey, thank you for your time!
In case you found this survey useful and/or interesting, please feel
free to share it with anyone.
The February 2012 survey questions will be accessible from
January 15, 2012.
If you would like to get in touch with me, please write to
kosinszky.zsolt@gmail.com or contact me via LinkedIn
http://be.linkedin.com/in/zsoltkosinszky
or feel free to join the Collective Transport Sourcing group on
LinkedIn:
http://www.linkedin.com/groups?about=&gid=4128642
© Zsolt Kosinszky