Macaw kennissessie Cloud - werkplek van de toekomst, vandaag

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Dit is de presentatie die door Macaw is gegeven tijdens de kennissessie Cloud: De werkplek van de toekomst, vandaag. Dit event vond plaats op 27 maart 2014 bij Microsoft Nederland en werd gepresenteerd door Hans Bos, Nationale Technology Officer, Microsoft, Dirk Zekveld, Senior Cloud Consultant, Macaw en Maarten Wiese, Solution Architect, Macaw.

Hoe binden we medewerkers die niet alleen op kantoor maar ook thuis, onderweg of bij klanten werken? Hoe betrekken we medewerkers bij de bedrijfsdoelstellingen? Hoe optimaliseren en stimuleren we de samenwerking in (virtuele) teams ’any time, any place, any device’ ?

De werkplek van vandaag moet multifunctioneel, onafhankelijk van tijd en plaats, op elke apparaat bruikbaar zijn. Daarbij moet de functionaliteit voor verschillende mensen, met verschillende rollen, verschillende gezichten hebben. Dit klinkt als een grote uitdaging, maar met de moderne cloud-technologie en de business productivity tools die vandaag tot onze beschikking staan een reële werkelijkheid.

Leesvoer links:
The Collaborative Organization van Jacob Morgan
http://www.bol.com/nl/p/the-collaborative-organization/9200000001968893/

Digital Workplace Manifesto van Paul Miller
http://www.clearbox.co.uk/digital-workplace-manifesto/

Social Business Roadmap van AIIM
http://www.aiim.org/social-business-roadmap

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Macaw kennissessie Cloud - werkplek van de toekomst, vandaag

  1. 1. Werkplek van de Toekomst, vandaag! Dirk Zekveld Maarten Wiese
  2. 2. Techniek maakt werk leuker en beter
  3. 3. De wereld is één groot netwerk geworden #worklikeanetwork
  4. 4. En toch blijven we werken zoals altijd #worklikeanetwork
  5. 5. Bits Bricks Behaviour Technology Place People
  6. 6. Leesvoer
  7. 7. Uitdagingen vandaag Apps DataGebruikers Devices Management. Access. Protection.
  8. 8. Gehoste bedrijfse-mail en gedeelde agenda 25 GB opslagruimte per gebruiker Robuuste antispam en antimalware Mobiele toegang en beleid hiervoor instellen en beheren Documenten delen en beheren in de cloud Documenten delen met klanten/partners met gecontroleerde toegang Onlinebestanden naar uw apparaten synchroniseren met SkyDrive Pro voor offlinetoegang Teame-mails en -documenten delen via teampostvakken Nieuwste versie van Office-desktoptoepassingen met abonnementslicentie Licenties per gebruiker voor 5 computers/ Mac's en 5 mobiele apparaten Office-toepassingen naar een pc streamen terwijl u onderweg bent Snel en moeiteloos Office implementeren op desktops Aanwezigheid, chatten, spraak en HD-videoconferenties In realtime notities maken en documenten delen Lync-vergaderingen houden met klanten en partners Contact opnemen met Skype-contactpersonen via aanwezigheid, chatten en spraak
  9. 9. Best practise migratie scenario's
  10. 10. Richtlijnen DNB / Offboarding strategie Traditioneel IT infrastructuur met Microsoft Exchange 100 – 200 Medewerkers Mijn Organisatie 1 lokatie Firewall Netwerk Componenten Printer/ Laptop / Desktop Router Internet AD File/Print Applicatie E-mail / Exchange
  11. 11. Identiteit De Project aanpak Migratie Strategie De Werkplek
  12. 12. Identiteit in de Microsoft cloud
  13. 13. Cloud Identity Single identity in the cloud Suitable for small organizations with no integration to on-premises directories Directory & Password Synchronization Single identity suitable for medium and large organizations without federation Federated Identity Single federated identity and credentials suitable for medium and large organizations
  14. 14. Windows Azure Active Directory User Rich experience with Office Apps Directory synchronization between on-premises and online Identities are created and managed on-premises and synchronized to the cloud Single identity and credentials but no single Sign- On for on-premises and office 365 services Password synchronization enables single sign-on at lower cost than federation Reuse existing directory implementation on- premises On-Premises Identity Ex: DomainAlice Directory Synchronization Password Synchronization Cloud Identity Ex: alice@contoso.com AD Non-AD (LDAP)
  15. 15. Windows Azure Active Directory User Single identity and sign-on for on-premises and office 365 services Identities mastered on-premises with single point of management Directory synchronization to synchronize directory objects into Office 365 Secure Token based authentication Client access control based on IP address with ADFS Strong factor authentication options for additional security with ADFS On-Premises Identity Ex: DomainAlice Federation AD Non-AD (LDAP) Directory Synchronization
  16. 16. Migratie Strategie
  17. 17. Split Tool Pilot Inventory!
  18. 18. Outlook-based IMAPmigration Cutovermigration Stagedmigration 2010hybrid 2013hybrid Exchange 5.5   Exchange 2000   Exchange 2003      Exchange 2007       Exchange 2010      Exchange 2013     Notes/Domino   GroupWise   Other   Additional options available with tools from migration partners SimplemigrationsHybrid Outlook/client-based Migration performance maximum 0.5 GB/h IMAP migration Supports wide range of email platforms Email only (no calendar, contacts, or tasks) Cutover Exchange migration (CEM) Good for fast, cutover migrations (1 weekend) Migration performance maximum 5-10 GB/h Staged Exchange migration (SEM) Onboarding in groups (multiple weeks) Requires Directory Synchronization with on-premises AD Hybrid deployment Long-term coexistence Enables cross-premises calendaring, smooth migration, and easy off-boarding
  19. 19. Hybrid Migration Feature Simple Hybrid Mail routing between on-premises and cloud (recipients on either side)   Mail routing with shared namespace (if desired) on both sides   Unified GAL   Free/Busy and calendar sharing cross-premises  Out of Office understands that cross-premises is “internal” to the organization  MailTips, messaging tracking, and mailbox search work cross-premises  OWA redirection cross-premise (single OWA URL for both on-premises and cloud)  Single tool to manage cross-premises Exchange functions (including migrations)  Mailbox moves support both onboarding and offboarding  No Outlook reconfiguration or OST resync required after mailbox migration  Preserve auth header (ensure internal email is not spam, resolve against GAL, etc.)  Centralized mail flow, ensures that all email routes inbound/outbound via on-prem  • Requirements  On-Premise Exchange 2010, 2013  Office 365 E Plan  Public SSL certificate (SAN)  DirSync  ADFS
  20. 20. De Werkplek
  21. 21. Deploy Office fast without giving up control
  22. 22. Demo Click-to-Run Installation
  23. 23. Microsoft Office 365, Lync OnlineSingle domain and directory Users split—server/online Lync Server 2013 Private cloud/dedicated HybridOn-premises Cloud
  24. 24. Project aanpak
  25. 25. Pre- Deployment Plan Prepare Migrate Post- Deployment
  26. 26. • Set appropriate expectations • Review Service Descriptions, Understand feature capability and compare/contrast to business goals/objectives • Review Support Service Description • Understand shared support responsibilities, Understand self- service options • Perform proof of concept testing • Understand available deployment options • Native tools versus 3rd party • Understand available license plans and pricing • Identify a deployment partner Pre- Deployment
  27. 27. Pre- Deployment Plan Prepare Migrate Post- Deployment
  28. 28. • kickoff meeting, communication strategy, risk management strategy, escalation process, Identify internet bandwidth capability and requirements, • Develop email coexistence strategy, Develop data migration strategy, Identify and plan for mail-enabled applications • Identify on-premises infrastructure designs, on-premises hardware, software, and applications, Identify mobile devices • Develop education/training strategy and delivery mechanism for end users, service/support desk, and administrators. • Develop migration schedule Plan
  29. 29. Pre- Deployment Plan Prepare Migrate Post- Deployment
  30. 30. • Execute prepare phase project communication strategy • Build/implement directory synchronization • Build/implement single sign-on • Build/implement coexistence strategy • Deploy client prerequisites, applications, Office 365 Desktop Setup • Build/implement data migration strategy • Configure SharePoint Online, Lync Online • Execute training strategy for end users, service/support desk, and administrators • Execute pilot testing phase Prepare
  31. 31. Pre- Deployment Plan Prepare Migrate Post- Deployment
  32. 32. • Execute migration phase communication strategy • Assign licenses • Execute velocity mailbox data migration strategy • Configure mobile devices • Execute post migration validation strategy • Change DNS records Migrate
  33. 33. Pre- Deployment Plan Prepare Migrate Post- Deployment
  34. 34. Weeks Networking, Domains, and Certificates 12 ...1098764321 5 11 Production Pilot Identity Management, and Provisioning Clients/Mobile Devices SharePoint Online Lync Online Exchange Online Data Migration MX Record Changed Deployment Complete Plan Migrate First Mailbox Migrated Training On-Premises Discovery Develop Plans and Strategies Deployment Start Prepare
  35. 35. Identiteit De Project aanpak Migratie Strategie De Werkplek
  36. 36. Aandachtspunten
  37. 37. Resources / Stakeholders Aanschaf van Certificaten De OST file Beheer Aandachtspunten Tools LOB Applicaties Training & Communicatie BandbreedteNetwerk design De fysiek werkplek!
  38. 38. Beheer en (mobile) device management
  39. 39. BYOD Strategie Richtlijnen DNB / Offboarding strategie Hybride organisatie gekoppeld met Office 365 100 – 200 Medewerkers Mijn Organisatie Locatie onafhankelijk TCO2FA Authenticatie
  40. 40. agement Identiteit Device ManagementBeheer Hybride IT
  41. 41. Beheer van de Hybride omgeving
  42. 42. Firewall Netwerk Componenten Buiten Kantoor Printer/ Laptop / Desktop / Tablet Voorbeeld Router Internet AD File/Print Applicatie WAP ADFS / Proxy Direct Access ADFS DirSync Windos Azure Active Directory E-mail / Exchange Mobiele gebruikers
  43. 43. Mindset van de cloud Certificaten beheer ADFS ServiceHealth Directory Sync. Back-up / Restore Beheer van de Hybride omgeving Processen Rhythm of the Service
  44. 44. Beheer en (mobile) device management
  45. 45. Before
  46. 46. Now 32% of employees use two or three PCs for work from multiple locations Forrester Research The state of workforce technology adoption: global benchmark 2012, Forrester Research, Inc., April 12, 2012 90% of enterprises will have to support two or more mobile operating systems in 2017 Gartner Gartner press release, Gartner says two-thirds of enterprises will adopt a mobile device management solution for corporate liable users through 2017, October 25, 2012, http://www.Gartner.Com/newsroom/id/2213115
  47. 47. Today 50% of mobile subscribers own a smartphone of some kind, and those smart- phone owners average 41 apps per device Nielsen Appnation, 2012 32% of your employees—power laptop users—access 21 different applications, while desktop users—36% of your employees—use 9.8 applications at work Forrester Research The state of workforce technology adoption: global benchmark 2012, Forrester Research, Inc., April 12, 2012 The logos above may be the property of their respective owners.
  48. 48. PC management The growth of devices and enterprise applications will continue to impact the IT service desk so much that by 2016, 25% of contacts to the IT service desk will be related to mobile devices, up from fewer than 10% today. Gartner The impact of mobility on the it service desk, Terrence Cosgrove, July 17 2013 The logos above may be the property of their respective owners.
  49. 49. To work across multiple devices With access to the apps and data they need While enjoying a consistent experience All through a single, verified identity
  50. 50. 93% of Fortune 500 use Active Directory Microsoft 12B+ Windows Azure Active Directory authentications per week Microsoft
  51. 51. The focus is on productivity, not on abstract notions of ownership or IT standards. Indeed, 67 percent of the people who use a smartphone for work—and 70 percent of those who use a tablet for work—are choosing the device themselves and not necessarily thinking about whether the enterprise will support it. Forrester Research The state of workforce technology adoption: global benchmark 2012, Forrester Research, Inc., April 12, 2012 Company self-service portal The logos above may be the property of their respective owners.
  52. 52. Windows Intune Microsoft System Center 2012 R2 Configuration Manager Windows Server Windows Azure
  53. 53. IT can keep corporate assets safe Through secure access to apps and data While maintaining control of sensitive or valuable information and data
  54. 54. Company self-service portal The logos above may be the property of their respective owners.
  55. 55. Company self-service portal The logos above may be the property of their respective owners.
  56. 56. Selective wipe
  57. 57. Windows Intune Microsoft System Center 2012 R2 Configuration Manager Windows Server Windows Azure
  58. 58. Build on existing investments and resources While providing a single view across all devices To manage the experience at the user level And simplify IT
  59. 59. PC managementoffers a single administrator console On-premises Cloud Mobile device management (MDM) is still a separate market, but organizations are increasingly looking to use a single vendor and management platform to support their PCs, Macs, and mobile devices.
  60. 60. offers a single administrator console On-premises Cloud single sign-on experience. Mobile device management (MDM) is still a separate market, but organizations are increasingly looking to use a single vendor and management platform to support their PCs, Macs, and mobile devices.
  61. 61. Windows Intune Microsoft System Center 2012 R2 Configuration Manager Windows Server Windows Azure
  62. 62. Dirk.zekveld@macaw.nl Maarten.wiese@macaw.nl

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