Disaster Recovery Planning: Best Practices, Templates, and Tools

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Disaster Recovery Planning: Best Practices, Templates, and Tools

  1. 1. Building an Effective DR Plan: Best Practices, Templates &Tools The best tactics and tools for completing a disaster recovery plan that will keep your business moving forward when a disaster comes. November 15, 2013 ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  2. 2. Agenda  Overview - IT Business Continuity & Disaster Recovery.  a look from 10,000 ft  BIA – Business Impact Analysis  Risk Assessment  Risk Management  DR Testing  Zetta and DR ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  3. 3. Webinar Logistics  You may ask questions at any time during the presentation by using the Q&A box.  We will answer questions at the end of the webinar.  Tweet us questions: @zettanet ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  4. 4. The Presenter – Rich Webster  Rich Webster, Director of Operations at Zetta.net  20+ years experience protecting critical data & IT assets at companies including Netscape, EBAY, Shopping.com, Telefonica Data and Shutterfly. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  5. 5. What is – Disaster Recovery? Disaster Recovery is when a site is destroyed. But… While this is the "ultimate" recovery plan, Most recoveries are… “I need an older version of X.” “I accidentally deleted Y.” “Server Z blew up and we need to restore it.” ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  6. 6. Business Impact Analysis – BIA • First step in creating a DR Plan • Have the executive staff define your mission critical applications. 1. 2. 3. 4. Agree upon what is acceptable downtime (RTO). Agree upon your recovery point objective (RPO). Zero downtime comes at a significant cost. The IT staff needs to guide the executives. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  7. 7. RPO – RTO • RPO = recovery point objective • • • The restore is current as of… “How much data you lose.” RTO = recovery time objective • Time between disaster and recovery for a given application ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  8. 8. RISK – Assessment • Map out the infrastructure that supports the mission critical applications. • Single points of failure cause the majority of outages. • Identify risks that you control versus risks you don’t. – Internal versus External – Two = one, one = none ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  9. 9. RISK – Management • Manage Risk – Identify and eliminate single points of failure • Network • Systems • Storage • Power – Hosting vs. Outsourcing. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  10. 10. DR – Testing • Must have, not nice to have – Test under a controlled environment. – Test your Recovery Time Objective – Test your Recovery Point Objective • • Failure to test could lead to significant downtime. Have documentation in secondary locations. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  11. 11. Limiting Exposure – What Zetta Does • External Customers • Network – Dual network connectivity. – Active / Active network. • Storage / Systems – Dual Power Supplies – HA clusters – RAIN vs RAID ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  12. 12. Limiting Exposure – What Zetta Does • Applications – Eating our own dog food. • Using Zetta in our DR efforts – Applications can be brought up on either coast • Geo-Diverse replication • Data in multiple locations – Databases are replicated. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  13. 13. Case Studies – Real World DR • • • • Hurricane Sandy Rogue Employee Lost CEO Laptop Data Center migrations ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  14. 14. Cloud Disaster Recovery – vs. Tape “So Rich, what are the biggest differences between using tape, disk, or cloud for offsite backup & DR? ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  15. 15. The Zetta.net Solution 15 Zetta.net SmartCloud •Enterprise-Grade Datacenters / Online Storage ZettaMirror Software •WAN Traffic Optimization •Plug-ins •Lean local Copy Web-based Management •Configuration & Management •Recovery •Partner portal 24x7 Managed Service •Proactive monitoring •US-based Support ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  16. 16. Zetta.net – Browser-based Recovery 16 No Connectivity? No Connectivity? During Hurricane Sandy Customer During Hurricane Sandy Customer couldn't get to the data center for couldn't get to the data center for over aaweek. Zetta shipped him back over week. Zetta shipped him back all his data ––overnight. all his data overnight. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  17. 17. Zetta.net – Browsing into backup data 17 Why It Matters: Why It Matters: The CEO of aa The CEO of Zetta customer Zetta customer lost his laptop –– lost his laptop then used then used ZettaMirror to ZettaMirror to restore his data restore his data to aanew laptop to new laptop ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  18. 18. Zetta.net – System Management Portal Recovery 18 Why It Matters: Why It Matters: A law firm needed an A law firm needed an emergency PST restore emergency PST restore for discovery purposes for discovery purposes ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  19. 19. Zetta.net – Mounted Drive in Windows Explorer 19 Why It Matters: Why It Matters: A few days ago, A few days ago, literally, aaZetta literally, Zetta customer lost aa customer lost complete server complete server image ––we image we helped them get helped them get it back up and it back up and running in aaVM. running in VM. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  20. 20. Zetta.net – Solution Overview  3-in-1 Functionality • • • • Local backup to customer-defined media Cloud backup Archiving Disaster Recovery  Unlimited number of software agents & plugins (SQL, Exchange, VM, System State, etc.)  500 GB of Enterprise-Grade Storage  24x7 Monitoring and Support  All Maintenance and Upgrades • Customer pricing starts at $225 / month ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET
  21. 21. Contact Us – 1-877-469-3882 Rich Webster Director of Operations rwebster@zetta.net Chris Schin VP of Products cschin@zetta.net Or start a trial today… www.zetta.net/trial ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERY WWW.ZETTA.NET

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