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Power of PIM Webinar

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Presented in this informational webinar, Zeon Solutions and Riversand can help you synchronize your data under one roof and improve the accuracy of your product data information.

Presented in this informational webinar, Zeon Solutions and Riversand can help you synchronize your data under one roof and improve the accuracy of your product data information.

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  • …but let’s also talk about the things you need to consider when conducting your internal discovery into your business and technical requirements:An experienced partner is not only going to work hard to understand and fulfill the technical requirements, but will have a strong focus on your business goals and opportunities to streamline your production process. You want to work with someone who doesn’t just ask for the recipe to bake your cake…they want to understand who the cake is for, what the occasion is, what their favorite kind of cake is, and suggest the best flavor of ice cream to go with it.The Identification of Viable product lines: You may have semi-configurable products (products available in multiple types and different sizes and colors)…or customizable products, where the user can select multiple components and literally build the product (Oakley). The lesson here is that business rules must be considered, particularly with how to resolve to production and how to establish pricing.Vignette creation: Basically, a vignette is the image authoring output file which allows you to layer and mask a customizable object. Not necessary for a 2-dimensional, flat image where you’re just dropping a flat logo on a flat object. But if you have a rounded image or differences in fabric texture, definitely need vignettes. As an aside, if you don’t have in-house creatives comfortable with vignette creation, better to have your service provider assist.Hi-Res Imagery: We’ll need hi-res product imagery to get set up.The process starts offline with photography and design, including Flash, Photoshop, Illustrator, InDesign, pdfs, fonts.1. Upload files to S7. Use ftp to mass upload into SPS (S7 Publishing System). 2. Build: eCatalogs, image maps & sets, templates, guided zoom, video recuts. Login to access, publish to go live3. Publish: publishes everything marked for publish from the image server, render server, video server, AGM server, FMS. Live, but URL driver.4. Deliver: web, print, email, desktop, mobile devices Image caching: Call for an image, Content Delivery Network (CDN) checks the cache, will go back to Adobe S7 to request a new image. If image is in cache, it pushes the image. Leverage Magento’s Tools – use banners (next slide example)(for reference: Image files supported: jpg, gif, tif, bmp, png, pict, psd, aco, eps, fpx, ai, pdf. S7 converts to P-TIFF image on upload. For zoom, recommend image sizes of 2000px. Might need more depending on what you’re trying to show.) 
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Weak Data Modeling: not as strong as RS at controlling data format/range, changing model after live, conformance checkpointsMAM Not Robust: need input from UpenUsers Require Software: difficult support, upgrade and access conveniencePoor Retail Penetration: difficult to provide retail referencea
  • Workflow & ReportingLists & ValidationsGranular contentDAM
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Riversand has recognized and met the need of organizations to collaborate across a global supply chain to implement business, data governance and master data management processes. Riversand’s Advanced Workflow module transforms people intensive, high cost operations into highly flexible automated processes that can be benchmarked and easily optimized. Riversand’s Advanced Workflow module has delivered breakthrough improvements in workforce productivity, data quality, management control and Master Data Liquidity
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Bed BathFile ImportLogos & SurvivorshipVendor PortalPDRWorkflows by Category, Reason
  • 832, File, look and choose to accept.Survive: preferred vendor by attribute, weighted by provider, by attribute
  • 832, File, look and choose to accept.Survive: preferred vendor by attribute, weighted by provider, by attribute
  • 832, File, look and choose to accept.Survive: preferred vendor by attribute, weighted by provider, by attribute
  • Weak Data Modeling: not as strong as RS at controlling data format/range, changing model after live, conformance checkpointsMAM Not Robust: need input from UpenUsers Require Software: difficult support, upgrade and access conveniencePoor Retail Penetration: difficult to provide retail referencea
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Where used and Add or Replace relationshipsThe where used functionality allows a user to find out where all a particular item is being in a relationship of a particular type. For example, a user can find out all the computers that have Adobe Acrobat version 8.0 as a cross-sell. Once the user finds all the computers, user can either replace all Adobe Acrobat 8 with Adobe Acrobat 9, all in a few clicks. Similar functionality is available to add a new item as a cross-sell or delete a cross-sell for 100s of items. This is a huge productivity tool, where hundreds and thousands of relationships can be added / removed / replaced in a matter of seconds with a few clicks.Bulk edit and Bulk Operation (add a comment to 10,000 items)The bulk edit and bulk operation functionality allows a user to search for items, and in a few clicks update certain attribute(s) to a new value or clear a value or increase the value by a certain percentage. This is another productivity tool where a user can mass update hundreds and thousands of items with a few clicks.State views - Show me what is incomplete for an entityMost important question users ask is “tell me what is incomplete for an entity”. The application can be configured using business rules to measure the ‘completeness’ of an entity real time. Different statuses can be setup for entities like ‘are all required attributes populated’, ‘is all the data valid’, ‘does the entity have at least one required accessory’, ‘does the customer have a valid address’, etc.; and each of these entities are updated and displayed real-time.Attribute Value Generation using business rulesThis feature allows for intelligent descriptions to be generated for a product based on the existing attribute values. For example, for a product (computer) after all the specifications like hard disk capacity, RAM, etc. are populated; web description automatically gets generated based on the attribute values and a format specified by the business rule. This web description is always kept up to date whenever the specifications are updated. Similar business rule can also be created to generate smart strings for search engines to effectively index and display most relevant results.
  • 832, File, look and choose to accept.Survive: preferred vendor by attribute, weighted by provider, by attribute
  • 832, File, look and choose to accept.Survive: preferred vendor by attribute, weighted by provider, by attribute
  • MDMCenter allows organizations to define almost any relationship between data entities. This capability is very powerful in defining and managing such concepts as families, substitute products, cross-sells/up-sells, spares, kits, Bills of Material (BOMs), etc. One aspect of Riversand’s relationship modelling capability is that the relationship itself can have attributes defined. For instance, prices for a product can differ if that product is being packaged as a set or the quantity of a product can be defined for a kit.Riversand’s ability to model BOMs is very sophisticated. Nested BOMs can be shown graphically within the MDMCenter interface and subassemblies can be exploded graphically. Furthermore, users can view images of an assembly and then click on subassemblies to drill down into the parts.
  • Publish will give you a consolidated view of how inheritance is utilized (where it is going)And, Publish is a central location where you can push your changes from
  • Syndication – RS ScreensInheritance combined with Business Rules – The North FaceBusiness Rules – FingerHut / 2nd Brand / Overstock Michael Jackson / MAM overlay (embossed logos)SyndicationScheduling
  • Channels: msmq, jms, tipco, ftp, web serviceFormat: xml, excel, any delimited file
  • To ensure Data Liquidity, MDM Solutions need to be easily integrated into a client’s enterprise architecture. Riversand MDMCenter provides a unique Plug and Play Formatter concept allows for easy creation and use of data formatters to syndicate and provide data in formats required by external systems. For example, Riversand’s SAP formatter is used currently at one of our customers to provide data in an XML format that is required by SAP. MDMCenter is currently using this methodology to integrate with SAP for a customer with over 1 million items in the database. Other Formatters have been developed for ERP systems, BI tools, CRM packages and Print Publishing applications. Once a system is integrated using MDMCenter Formatters, MDMCenter provides user interfaces to aggregate and syndicate data to subscribing systems. These easy-to-use interfaces facilitates the flow of data to enterprise systems. Both the Data Aggregation and Data Syndication modules include the concept of “Integration Profiles” which define the data, delta, filters, triggers, and file format of each point of integration. Subscribing systems can have multiple profiles defined depending on the use case and data requirements. Along with our delta based synchronization and configurable delivery and request methods (file system, messaging queues, web services), the advanced syndication modules and profiles allow for easy integration with external systems and a higher level of Master Data Liquidity.Data AggregationMDMCenter’s Aggregation module enables clients to load entity information from external/internal systems such as ERP, PDM and CRM. These imports could be either for one-time data conversions or to manage ongoing near real-time data exchange interfaces to ensure Master Data Liquidity. Key features include:Aggregation capabilities for any data entity typeAggregation capabilities for metadata such as Classifications and Taxonomy Attribute MappingsDelta functionality at an attribute level allows for incremental updates Support for multiple standards & protocols (XML, Excel, text files, DB sources)Scheduled or manual import capabilitiesSupport for file-based, Native API or Web Services based integrationData Quality validation rules and data staging capabilitiesIntegration with MDMCenter’s Data Quality Management module (see below) for further quality processes Data SyndicationLike the Aggregation module, MDMCenter’s Syndication module allows automatic syndication “profiles” to be set up to filter and publish entity information to downstream systems like web content management, e-commerce applications, portals, CRM systems and customer e-procurement systems. This module is one of the key capabilities of MDMCenter enabling Data Liquidity. Like the Data Aggregation module, these exports can be either for one-time data conversions or to manage ongoing near real-time data exchange interfaces to ensure on-going Master Data Liquidity. Key features include:Ability to extract content from MDMCenter in any required format (XML, Excel, Text files, Word and PDF)Out-of-the-box for industry standards formats Ability to filter data based on organizations, catalogs, categories, items and attributesUnlimited syndication templatesDelta update capability with the ability to track every change published to every channelAbility to track every change published to every channel at the attribute level

Transcript

  • 1. © ZEON SOLUTIONS INC.The Power of PIM:Centralize, Connect and Control Product DataFebruary 14, 2013 Accelerating Revenue Through Technology
  • 2. Agenda• Introduction• Zeon Solutions Overview• What is PIM?• Where is it used?• When does it become important?• What tools are needed?• Riversand Overview• Q & A
  • 3. Zeon Solutions• Enterprise e-commerce, software applicationdevelopment, search marketing• B2B and B2C e-commerce, enterprise apps,integration experience• Broad range of services– Development, design– Customization, support– Mobile, search marketing• Founded in 2003; HQ in Milwaukee• 300+ employees; global footprint
  • 4. Zeon Solutions• Offices in Seattle, Boston, Ann Arbor, Chicago• Development center in Nagpur, India• Recognized by Inc. 500/5000 four years• Partner with leading technology providers• Magento, Znode, Demandware• Sitecore, EPiServer• Oracle, Adobe Scene7, Riversand and more
  • 5. According to Aberdeen Group“…companies with PIM systems reported a17% increase in the accuracy of their productmaster data over the past year, over 3.4times the improvement shown bycompanies without these tools.”“…reported 8 – 12% greater improvement incustomer retention, satisfaction andtime-to-resolve issues …”“…managing product data through separateapplications and databases either showedonly incremental increases or even declinesin performance.”Source: The Business Value of Product Data:The Importance of MDM and PIM SystemsJuly 2012
  • 6. Customer Challenges• “Five times longer to launch products than competitors”• “Expansion limited by our ability to onboard and manage SKUs”• “Online sales are up so we need better product datamanagement”• “The same product is branded four different ways acrossmultiple channels”• “A key distributor stopped carrying our products; we couldn’tprovide product data fast enough.”
  • 7. Today’s webinar will cover -7PurposeReview what Product Information Management (PIM) is;how it might benefit your multichannel e-commerce operationOutcome• Understand PIM concepts• Understand what PIM can do for your suppliers and customers• Understand features and benefits of Riversand PIM solution
  • 8. Riversand TechnologiesProduct Information Management and MasterData Management Solutions
  • 9. 9What is Product Information?Retail StoreMobileStoreWeb Store
  • 10. 10Other Uses for Product Information…SalespeopleRetailKioskCustomer Service
  • 11. 11Product Information is “digital”…Social Media!
  • 12. 12Product Information is “digital”EmailPromotionsSearch EnginesShelf TagsCatalogs
  • 13. 13Products Exist in Internal Systems:Warehouse Management SystemForecasting and Procurement SystemAccounting SystemERP, BI, PLM, etc.Name, UPC, Short DescriptionDimensions, Weight, Case/PalletCost, Selling Price, Vendor Name
  • 14. 14Products Exist in Internal Systems:SpreadsheetsManaged one system at a timeIncomplete and incorrectProduct introduction delaysMissed Sales Forecast: late introductionCustomer Unhappy: incorrect informationHigh Costs: data entry by multiple people
  • 15. 15Product Information Supply ChainNew ProductPIM SystemProduct WorkflowsContent ContributionProduct Data ModelingDigital AssetsProduct RelationshipsInheritanceRules Based ContentData QualityEcommercePlatformPrintCatalogsNewspaper InsertsSignage, AdsChannelsEnterprise SystemsExternalSourcesERP SystemsData WarehouseWarehouse ManagementSupply Chain ManagementConsultantCopywritersDatapool/Content aggregatorSEO SpecialistsContent ExpertsPhotographersAgenciesPhone CustomerServiceOMS/CRMMobilePlatformSyndicationResellers, Social Media, SEO
  • 16. 16Riversand is a “Visionary” in Enterprise PIM & MDM
  • 17. 17Top Initiatives Driving PIM Into Your Company1. Web Channel Investment: New WebsitePlatform2. Endless Aisle Initiative: Dropship3. “Win” with Content: Content Improvementand Liquidity4. Empowering Resellers and Social Media:Unique Product Catalogs
  • 18. 18New Web Platform = Shopping “Expectations”• Need fail-proof “process” for contentgeneration• Success relies on better content quality,consistency, error free• Effortless control over content “fluidity” foreach purpose/destination• Improved digital asset management,automation and tagging
  • 19. 19Workflow: fail-proof “process” for content creation1) Define “new product workflow” spawn criteria• Product Manager introduces new product• Merchant purchases new product2) Define list of contributors• Subject Matter Expert• Copywriter• Photo Editors• Final Approver3) List approved product destinations• Web store, Mobile, Retail, Call Center, OMS, WMS, etc.
  • 20. 20Advanced Workflow - Intuitive “Drop & Drag Designer”Notifications:- Email- Text- Escalation- SME of State ChangeDynamic Assignment:- Smallest Backlog- Round Robin- Notify then “Pull”Sub Workflows- Spawn to multiple simultaneous- Connect back or end
  • 21. 21WorkflowWhere is it?
  • 22. 22Advanced Workflow• Dates tracked at the fashion style and UPC level• Reports “start” and “finish” dates for each step• Automatically report “tardy” products• Adjust remaining dates to get back on track
  • 23. 23Success = Data QualityDefine Data Validations: Alpha, Numeric, Decimal,Integer, Boolean, Image, URL, File Format, Entity, DateCreate Constraints: String Length, Value Range,Exclusions, etc.Identify Process: Data Profiling, Cleansing, Normalization,Classification
  • 24. 24Data Quality5-Step Data Quality1) Profiling2) Standardization3) Cleansing4) Enrichment5) Duplicate Prevention
  • 25. 25Data QualityHistory, Undo and Audit TrailSecurity and Data Controlscreate roleslimit navigationlimit what they viewlimit what they change
  • 26. 26GHX AllSourceGHX AllSourceCatalogAggregationData CleansingCatalog ManagementWorkflowSyndicationTaxonomy ManagementContract ManagementSampleHospitalsPowered bySampleSuppliers300 Suppliers 3000 Hospitals3 Mil+ Items 600 CatalogsData Fluidity (Marketplace)Raw Product DataRaw Product DataCustom Web, EDI and CatalogClient Case StudyCustom Web, EDI and Catalog
  • 27. 27Data GlobalizationWith a click of abutton, users cantranslate data into alllocales usingMDMCenter’stranslation engineBoth UI and data can beextended into any localeWith the help of Autolearning translationmemory, you couldget better resultsMDMCenter Data Globalizationcapabilities include:140 User Interface LocalesContent GlobalizationData Measures GlobalizationTranslation Memory
  • 28. 28Media Asset Management (module)In-Bound:Auto Associate – image with productFile Standardization (during load)• Checks file format• Checks file pixel count• Checks megabyte sizeMeta Data Extraction as Attributes• Author• Creation date• Pixel count• Format• Resolution
  • 29. 29Media Asset Management (module)Out-BoundRole-based accessDynamic image distribution:1. Maintain one master image2. Generates size, resolution, format3. Automated layers, watermarks1. Ownership logo watermark2. Sale3. Brand4. Inventory level
  • 30. 30Endless Aisle Initiative: Adding Dropship SKUs• Easily import vendor supplied SKU files, withautomated validation• Provide vendor portal for content contribution whilevalidating real time• Integrate with product data pools (GS1, Edgenet,C-Net, Etilize, etc.) with automated survivorship rules• Automate data extraction from sentences, paragraphs
  • 31. 31Growth by Dropship• Growing products from 300,000 to 3+ million• Using CommerceHub for dropship communication• Investing $300 million in e-commerce infrastructure
  • 32. 32Data ImportMapping - Unstructured Data LoadsData Staging
  • 33. 33Data ImportSurvivorship Rules• provider• weighted value• data consistencyAuto ValidationAuto Workflow
  • 34. 34Vendor PortalConnect 1,000s of vendors, with 100s ofsimultaneous vendors uploading/working
  • 35. 35Vendor Portal
  • 36. 36Attribute Extraction from Vendor-ProvidedDescriptions (optional module: Riversand PDR)Vendor Provides:The princess-cut 1-carat diamond, withits sharp and uncut corners, creates abrilliant shape for diamond rings.Shaped like a square, inverted pyramid,and set with prongs, a princess-cutdiamond can offer more sparkle andbrilliance than any other squarediamond. 14-karat white gold is veryaffordable and is a practical choice whileobtaining H-I color and I1-I2 clarity.PIM Populates Attributes:
  • 37. 37Attribute Extraction from Vendor ProvidedDescriptions (optional module: Riversand PDR)Vendor Provides:The princess-cut 1-carat diamond, withits sharp and uncut corners, creates abrilliant shape for diamond rings.Shaped like a square, inverted pyramid,and set with prongs, a princess-cutdiamond can offer more sparkle andbrilliance than any other squarediamond. 14-karat white gold is veryaffordable and is a practical choice whileobtaining H-I color and I1-I2 clarity.PIM Populates Attributes:
  • 38. 38“Win” with Content: content improvement, efficiency• Styles: color, size or other• Automated content creation• Folksonomy: multiple navigation options• Content relationships: kits, upsells,components• Channel inheritance
  • 39. 39Style Item Management Create andmanagemultiple itemswithin a stylefamily in oneentryWhiledistributingindividual SKUsto sellingchannels
  • 40. 40Overstock.com PIM Success ExamplesAutomated Creation of Metadata
  • 41. 41Overstock.com PIM Success Using Business Rules<title/>Timex Mens 1440 Sport Digital Watch | Overstock.com</title>Overstock PIMModel: 1440Product: WatchBrand: TimexModel: 1440Style Use: SportDig/Anal: DigitalSex: Men
  • 42. 42Automated Attribute CreationAccuracyTimelinessConsistencyFully PopulatedUpdated
  • 43. 43Automated Attribute CreationPIM ContentManufacturer: AppleModel: MacBook ProRam: 4 GigabytesProcessor: Manufacturer: IntelProcessor Speed: 2.50 MegahertzScreen Size: 13Graphics: High DefinitionHeight: 1.00 inchWidth: 12.80 inchDepth: 8.90 inchBluetooth: yesBluetooth Version: 4.0
  • 44. 44Data Auto GenerationCreate Business RulesNumeric Calculations:Kit Price: A+B+C=$10-12%, then round to “.98” = $8.98Currency conversions: $10 = $.98 CAN = .77 EUR = .93 CHFText Descriptions:Short description:Camera, water proof, 5 MB, 800x800 pixel, zoom lens, NikonSpecification bullets : 24” L x 32” W x 2” H
  • 45. 45Populate Faceted Site Navigation:• Oracle Endeca Technologies• SLI Systems• FAST• Celebros• Google Commerce Search
  • 46. 46Relationship ManagementAnyrelationshiptype can bemodeled withinthe system.Eachrelationship canhave its ownuniqueattributes.
  • 47. 47Inheritance: Content ManagementVariationsChannelContentGlobalContentMasterProductCatalogSales ChannelASales ChannelBVersion 1 Version 2 Version 3Sales ChannelC
  • 48. 48Inheritance: Content ManagementVariationsChannelContentGlobalContentMasterProductCatalogMobile Store Web StoreVersion 1 Version 2 Version 3Print Catalog10015 75 12
  • 49. 49Inheritance: Content ManagementVariationsChannelContentGlobalContentMasterProductCatalogMobile Store Web StoreExtranet Site Retail Site Wholesale SitePrint Catalog
  • 50. 50Inheritance: Content ManagementVariationsChannelContentGlobalContentMasterProductCatalogMobile Store Web StoreEnglish German FrenchPrint Catalog
  • 51. 51Inheritance: Entity PublishEntity Publish allowsOrganizations to efficientlymanage data inheritancethroughout their data model,saving time in data managementand data entry
  • 52. 52Empowering Social Media, Marketplaces andResellers: Unique Product Catalogs• Isolate only content they desire• Follow their taxonomy structure• Map content order – easy to consume it• Automate creation and distribution• Easily make changes: additions/deletions• Dynamically personalize content
  • 53. 53Data ExportSelect ContentChannels (MSMQ/JMS/FTP/Service)Automation (nightly/hourly/RT)Formats (CSV/XML/Delimited)Full / Delta
  • 54. 54Product Catalogs: Aggregation and SyndicationData Syndicationcan be manual,scheduled ortriggered and canbe full “flush andfills” or deltatransmissions
  • 55. 55Marketing Operations ManagementRiversand is the leader in Product Data SyndicationMarketing OperationsManagementProductDataDigitalAssetsMarketingTemplate
  • 56. 56Riversand Company OverviewRiversand is the recognized leader in PIM 100% focused on PIM solutions Highest-rated pure-play PIM solution per GartnerImplemented at leading companies such as:Growing at 50% per year; self-funded through sales since inceptionExpanding into new markets including international, SMB andpartner-driven channel sales175 employees throughout the world
  • 57. 57Riversand: highest-rated pure-play PIM providerGartner’s report highlightsRiversands strengths:• Lowest total cost of ownership(TCO)• "Visionary" functionality andproduct roadmap• Data modeling flexibility• Ability to integrate into otherenterprise solutions• Global 1000 customer references• Data quality
  • 58. 58Major Clients$498 billion manufacturer and marketer ofcommodity petrochemicals and energy generationPortfolio of building automation, energy efficiency,fire safety, security, total building and market-specific solutions for buildingsWorld’s largest manufacturer of apparelWorld’s largest generic drug manufacturerJust offered $30 billion to acquire Tyco ElectronicsOne of the largest upscale apparel retailers; 115Nordstrom and 110 Nordstrom Rack stores in morethan 30 states and online.
  • 59. 59Partial List of Riversand CustomersNew Wins
  • 60. 60valuestreamTMCapturing the Business Value of Master DataRiversand MDM ROI Assessments
  • 61. 61Riversand MDMCenter ArchitectureMicrosoft .NET Framework 4.0IISDatabaseIntranet/InternetThin Clients (Browser)Riversand MDM FrameworkMDM ServicesUI Services• Human Workflow• Business Intelligence• Scheduling• SecurityEnterprise ApplicationsERP MOSS EAI/ETL DW• Web Services• Native APICustom UI• Metadata• Entity• Hierarchy• Relationship• Workflow• Eventing• Policy• Authorization• Data Quality• Analysis• Integration• Orchestration• Contracts• Security• TransactionsCommunication Services
  • 62. Complimentary Copy
  • 63. Questions for us?Ross HartVP, Regional SalesRiversand Technologies561.432.2512Ross.hart@riversand.comBrad MartellGeneral Manager, VPZeon Solutions414.847.1127Brad.martell@zeonsolutions.com