Managing Your Event Console

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These are the slides from the first Deep Dive Webinar. We have relaunched these weekly sessions and these are the slides from the debut event. Here's the description of the webinar as found on our blog.

We are bringing back the Zenoss Deep Dives. Zenoss Deep Dives are freely available to anyone, whether you are interested in Zenoss Service Dynamics (commercial) or Zenoss Core (community), and will be provided via webinars, Google+, Twitter, and more. Our goal is to educate our current and future customers on various aspects of the Zenoss solution while continuing to promote a culture of sharing.

For our first technology session, we’ve selected a topic that has always garnered interest, namely how to manage your event console. It doesn’t matter if you have 100 or 20,000 devices; the event console is the heart and soul of your Zenoss solution and requires some tender love and care. To facilitate this TLC, Zenoss provides a wealth of methods and strategies to manage your event console. From event classes and transforms, you are in full control of your event console.

Additionally, we will be discussing advanced technology available within our Zenoss Service Dynamics Impact solution. This will include comparing rules based correlations and transforms vs. contextual polices and impact gates. This new technology dramatically simplifies traditional event consoles by providing a service centric view of your IT infrastructure.

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Managing Your Event Console

  1. 1. Transforming IT Operations Deep Dive: Managing Your Event Console Event Transforms and Impact Polices Zenoss Service Dynamics April 26, 20121 #zendd
  2. 2. Housekeeping • Interactive Discussions • #zendd • @zenoss • Keep the Dialog Going • deepdive@zenoss.com • Ongoing • @zenoss • @platenreport • @cluther • Google+ • Facebook • blog.zenoss.com2 #zendd
  3. 3. Zenoss at a Glance Transforming IT Operations • Founders lived the pain of legacy platforms at pioneering cloud providers • New approach to both technology and business Leading Commercial Open Source Player in Category • Large Global Footprint: 1.5M Downloads, 30K Organizations, 175 Countries Cool Vendor in • Large Active Community: 100K Members IT Operations 2010 • Rapid Innovation & Lower Costs Fastest Growing Enterprise Management Software Company • 2010 and 2011 Inc 500 • 2011 #22 on Deloitte Fast 500 • Growth across key segments: Enterprise, Web, Federal, SMB, Service Provider Most Widely Adopted Cloud Management Console • Largest install-base of any cloud-capable management product in the market • Unifies physical, virtual & cloud monitoring • Enables public, private and hybrid cloud scenarios Best Monitoring Tool Strong Business & Team for the Cloud • Rapid growth with new customer acquisition and retention • Annapolis, MD & Austin, TX3 #zendd
  4. 4. Managing Your Event Console Event Transforms and Impact Policies4 #zendd
  5. 5. Event Basics Mapping Transformation De-Duplication Clearing5 #zendd
  6. 6. Mapping – Scenario 1 “eventClass” is set No mapping is performed. Event is placed into the specified event class.6 #zendd
  7. 7. Mapping – Scenario 2 “eventClass” is not set & “eventClassKey” is not set Mappings with an eventClassKey of “defaultmapping” are processed in sequence until one has a matching rule or regex. Event is placed into the event class containing the matching mapping. Event is placed into /Unknown if there are no matching mappings.7 #zendd
  8. 8. Mapping – Scenario 3 “eventClass” is not set & “eventClassKey” is set Mappings with a matching eventClassKey are processed in sequence until one has a matching rule or regex. Event is placed into the event class containing the matching mapping. Event is placed into /Unknown if there are no matching mappings.8 #zendd
  9. 9. Transformation – Scenario 1 Event was not matched by a mapping Event class transformations are applied from /Events down to the event’s event class. For example the transform on each of /Events -> ../Net -> ../Link would be applied in that order.9 #zendd
  10. 10. Transformation – Scenario 2 Event was matched by a mapping Event class transformations are applied from /Events down to the event’s event class. Finally the mapping’s transform is applied. For example the transform on each of /Events -> ../Net -> ../Link -> linkDown would be applied in that order.10 #zendd
  11. 11. De-Duplication • Performed by fingerprinting events • New events are created Fingerprint Variant #1 ..for events without an “eventKey” when an incoming event’s fingerprint doesn’t match device|component|eventClass|severity|summary any active event’s fingerprint. • An existing event’s count is Fingerprint Variant #2 ..for events with an “eventKey” increment and lastTime is updated when an incoming device|component|eventClass|eventKey|severity event’s fingerprint matches its own.11 #zendd
  12. 12. Clearing • Performed through a slightly different fingerprinting of events • Clear events are dropped if they don’t clear any events Clear Fingerprint device|component|eventClass|eventKey • Clear events change the state of events that match their “clear fingerprint” to cleared • Clear events are immediately closed if they do clear one or more events12 #zendd
  13. 13. THANK YOU #zendd13 #zendd
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