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4/26/2015
1
PRODUCTIVITY IMPROVEMENT VIA
LEAN MANAGEMENT
Being Fast, Flexible, Economic
Presentation By
Syed Zeeshan Arshad
BE – Industrial & Manufacturing Engineering
NED UET
Mobile +923322178212
E-mail syedzeeshan.imengg@gmail.com
Session Plan
 What is Lean Management?
 How does Lean Management work?
 5 principles of Lean Management
 Types of Activities
 Taiichi Ohno’s 7 Wastes
 7 Service Wastes
 5 S’s
1
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
2
What is Lean Management?
 Lean Management is a philosophy that seeks to eliminate
waste in all aspects of a firm’s production activities:
human relations, vendor relations, technology, and the
management of materials and inventory.
 Lean Management was developed by the Japanese
automotive industry, with a lead from Toyota and utilising
the Toyota Production System (TPS), following the
challenge to re-build the Japanese economy after World
War II.
2
Syed Zeeshan Arshad - BE Industrial & Manufacturing
How does Lean Management work?
 Considers an ‘end to end’ value stream that delivers
competitive advantage.
 Seeks fast flexible flow.
 Eliminates/prevents wastes (Muda).
 Improve Quality.
 Helps in reducing costs.
 Increased Productivity.
3
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
3
5 Principles of Lean Management
 Value - specify what creates value from the customer’s
perspective.
 The value stream – identify all the steps along the
process chain.
 Flow - make the value process flow.
 Pull - make only what is needed by the customer (short
term response to the customer’s rate of demand).
 Perfection - strive for perfection by continually attempting
to produce exactly what the customer wants.
4
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Types of Activities
Production operations - can be grouped into following three
types of activities
 Value-added activities - Activities that changes the size,
shape, fit, form or function of material or information as to
satisfy customers’ demands and requirements.
 Non value-added activities - That consume resources but
do not meet the customers’ demands or requirements
 Necessary non value-added activities - Don’t add value
from the perspective of the customer but are necessary to
produce the product unless the existing supply or
production process is radically changed.
5
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
4
Taiichi Ohno’s 7 Wastes
Waste
“Anything that adds costs
to the product without
adding value”
6
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Ohno Defined Seven types of Waste (MUDA)
 Over-Production
 Defects
 Inventory
 Motion (Man/Machine)
 Over-Processing
 Transportation (Material)
 Idle Time
Taiichi Ohno’s 7 Wastes
7
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
5
Over-production
Producing
What is unnecessary
When it is unnecessary
And in an unnecessary amount
Worst of All Types of Wastes as it hides other
wastes (Waiting, Movement, Transportation)
Taiichi Ohno’s 7 Wastes
8
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Defects
Physical defects which directly add to the costs of goods sold:
 Inspection
 Customer complaints
 Scrap/Rework
Also Includes:
 Errors in paperwork
 provision of incorrect information about the product
 late delivery
 production to incorrect specifications
Results in Disruptions to the smooth flow and generates
bottlenecks
Taiichi Ohno’s 7 Wastes
9
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
6
Inventory
Unnecessarily high levels of:
 Raw materials
 Works-in-Progress(WIP)
 Finished Goods
Symptoms of a Sick Factory
Extra inventory leads to:
 higher inventory financing costs
 higher storage costs
 higher defect rates
Taiichi Ohno’s 7 Wastes
10
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Motion
Major part of a typical worker’s work Includes
unnecessary physical motions
Too fast or slow movements
Difficult physical movements, due to poorly designed
ergonomics, which slow down/strain the workers
Taiichi Ohno’s 7 Wastes
11
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
7
Over-processing
Unintentionally doing more processing work than
required
Typically performed in the name of Quality May also
include setup and Changeover
Taiichi Ohno’s 7 Wastes
12
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Transportation
Any movement of materials such as
 Moving materials between workstations
 Picking up/ setting down items
Ideally, output of one process should be immediately
used as the input for the next process
Transportation between processing stages results in:
 Prolonging production cycle times
 Inefficient use of labor and space (source of minor
production stoppages)
Taiichi Ohno’s 7 Wastes
13
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
8
Idle Time
Time spent waiting for something by:
 Operator (Material, Tooling)
 Machine (Previous Operation, Inspection, Monitoring)
Bottlenecks or inefficient production flow on the
factory floor
Results in a significant cost as it increases labor costs and
depreciation costs per unit of output
Taiichi Ohno’s 7 Wastes
14
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Sources of Waste
 Layout (distance)
 Long setup time
 Incapable processes
 Poor maintenance
 Poor working methods
 Lack of training
 Lack of adherence
 Ineffective scheduling
 Poor supervisory skills
 Inconsistent performance
measures
 Functional organization
 Excessive controls
 No back-up / cross
training
 Unbalanced workload
 No decision rules
 No visual control
 Supplier quality
 Lack of workplace
organization
15
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
9
7 Service Wastes
 Delay – customers waiting for service.
 Duplication – having to re-enter data, repeat details
etc.
 Unnecessary movement - poor ergonomics in the
service encounter.
 Unclear communication – having to seek clarification,
confusion over use of product/service.
 Incorrect inventory – out of stock.
 Opportunity lost – to retain or win customers.
 Errors – in the transaction, lost/damaged goods
Source – John Bicheno, Lean Toolbox 2003
16
Syed Zeeshan Arshad - BE Industrial & Manufacturing
5 S’s
 The most widely adopted lean manufacturing technique
 A management philosophy focused on:
 Reducing Waste
 Optimizing Productivity
 Improving Quality
 Establishing the operational stability
 Sustaining continuous improvement
 Ensuring adherence to standards
 Embeds the values of organization, neatness, cleaning,
standardization and discipline
17
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
10
5 S’s : Pillars
 Se-iri: Sort, Structurize, Cleanup
 Se-iton: Straighten, Simplify, Set in order
 Se-iso: Sanitize, Scrub, Shine
 Se-iketsu: Standardized, Systemized, Conform
 Shi-tsuke: Sustain, Self Discipline, Custom
18
Syed Zeeshan Arshad - BE Industrial & Manufacturing
 Sort (Seiri)
“To sort and systematically discard items that are not
needed at the workplace”
5 S’s : Pillars
19
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
11
Sort (Seiri)
Elimination of unnecessary items (or waste)
Reduction of wastes of resources, materials, shelves,
storage
Reduced WIP
5 S’s : Guidelines for Practicing
20
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Straighten (Seiton)
“To arrange necessary items in a neat and systematic
manner so that they can be easily retrieved for use and
return after use”
A place for every thing and everything in its place
5 S’s : Pillars
21
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
12
Straighten (Seiton)
No more searching
Place for everything
Reduced setting up time and searching time
Prevent misplacing, wasting energy, materials and
resources
Improved space utilization
5 S’s : Guidelines for Practicing
22
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Sanitise (Seiso)
“To clean and inspect the workplace thoroughly so that
there is no dirt on the floor, machines and
equipments”
5 S’s : Pillars
23
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
13
Sanitise (Seiso)
Clean the work area
Clean, shiny (new-like) work environment
Higher quality work and products
Safer and comfortable work environment
Positive impression on customers
5 S’s : Guidelines for Practicing
24
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Standardize (Seiketsu)
“To maintain a high standard of workplace
organization by keeping everything clean and orderly
at all times”
5 S’s : Pillars
25
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
14
Standardize (Seiketsu)
Best practices
Job responsibilities
Better workplace standards
Better visual control systems
Information sharing/Improvement in workflow
5 S’s : Guidelines for Practicing
26
Syed Zeeshan Arshad - BE Industrial & Manufacturing
Sustain (Shitsuke)
“To train people to practice the 5S system continuously so
that it becomes habitual and ingrained in the culture of
the organization.”
5 S’s : Pillars
27
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
15
Sustain (Shitsuke)
Habit of 5S
Reduction of wastes of resources, materials, shelves,
storage
Team spirit and discipline are developed
Enhanced operation and workplace rules
5 S’s : Guidelines for Practicing
28
Syed Zeeshan Arshad - BE Industrial & Manufacturing
 1st S (Sort)
 Stock decreasing
 Better usage of working area
 Prevention of loosing tools
 Cost reduction
 2nd S (Straighten)
 Increased efficiency and effectiveness
 Process Improvement
 Improved workplace safety
 Right item, Right Place, Right Quantity and Right Method
(4Rs) are in place
5 S’s : Advantages
29
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
16
 3rd S (Shine)
 Increased machine’s efficiency
 Clean and easy to maintain workplace
 Quick information about possible sources of damages
 Improvement of the work environment/product quality
 4th S (Standardize)
 Standard procedures (SOPs)
 Visual control system
 Improvement in operations, workflow and information
flow
5 S’s : Advantages
30
Syed Zeeshan Arshad - BE Industrial & Manufacturing
 5th S (Sustain)
 Increased awareness and morale of employees
 Team spirit and discipline are developed
 “Continuous Improvement” mentality is developed
 Adaptation of best practices
 Strong foundation of waste elimination and lean
implementation
 Improved company image
5 S’s : Advantages
31
Syed Zeeshan Arshad - BE Industrial & Manufacturing
4/26/2015
17
Remember…!
The Lean Tools & Techniques will not give you
money.
It will stop wasting money!
32
Syed Zeeshan Arshad - BE Industrial & Manufacturing
THANK YOU..
Syed Zeeshan
Arshad
Mobile +923322178212
E-mail syedzeeshan.imengg@gmail.com

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Presentation - Productivity Improvement via Lean Management

  • 1. 4/26/2015 1 PRODUCTIVITY IMPROVEMENT VIA LEAN MANAGEMENT Being Fast, Flexible, Economic Presentation By Syed Zeeshan Arshad BE – Industrial & Manufacturing Engineering NED UET Mobile +923322178212 E-mail syedzeeshan.imengg@gmail.com Session Plan  What is Lean Management?  How does Lean Management work?  5 principles of Lean Management  Types of Activities  Taiichi Ohno’s 7 Wastes  7 Service Wastes  5 S’s 1 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 2. 4/26/2015 2 What is Lean Management?  Lean Management is a philosophy that seeks to eliminate waste in all aspects of a firm’s production activities: human relations, vendor relations, technology, and the management of materials and inventory.  Lean Management was developed by the Japanese automotive industry, with a lead from Toyota and utilising the Toyota Production System (TPS), following the challenge to re-build the Japanese economy after World War II. 2 Syed Zeeshan Arshad - BE Industrial & Manufacturing How does Lean Management work?  Considers an ‘end to end’ value stream that delivers competitive advantage.  Seeks fast flexible flow.  Eliminates/prevents wastes (Muda).  Improve Quality.  Helps in reducing costs.  Increased Productivity. 3 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 3. 4/26/2015 3 5 Principles of Lean Management  Value - specify what creates value from the customer’s perspective.  The value stream – identify all the steps along the process chain.  Flow - make the value process flow.  Pull - make only what is needed by the customer (short term response to the customer’s rate of demand).  Perfection - strive for perfection by continually attempting to produce exactly what the customer wants. 4 Syed Zeeshan Arshad - BE Industrial & Manufacturing Types of Activities Production operations - can be grouped into following three types of activities  Value-added activities - Activities that changes the size, shape, fit, form or function of material or information as to satisfy customers’ demands and requirements.  Non value-added activities - That consume resources but do not meet the customers’ demands or requirements  Necessary non value-added activities - Don’t add value from the perspective of the customer but are necessary to produce the product unless the existing supply or production process is radically changed. 5 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 4. 4/26/2015 4 Taiichi Ohno’s 7 Wastes Waste “Anything that adds costs to the product without adding value” 6 Syed Zeeshan Arshad - BE Industrial & Manufacturing Ohno Defined Seven types of Waste (MUDA)  Over-Production  Defects  Inventory  Motion (Man/Machine)  Over-Processing  Transportation (Material)  Idle Time Taiichi Ohno’s 7 Wastes 7 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 5. 4/26/2015 5 Over-production Producing What is unnecessary When it is unnecessary And in an unnecessary amount Worst of All Types of Wastes as it hides other wastes (Waiting, Movement, Transportation) Taiichi Ohno’s 7 Wastes 8 Syed Zeeshan Arshad - BE Industrial & Manufacturing Defects Physical defects which directly add to the costs of goods sold:  Inspection  Customer complaints  Scrap/Rework Also Includes:  Errors in paperwork  provision of incorrect information about the product  late delivery  production to incorrect specifications Results in Disruptions to the smooth flow and generates bottlenecks Taiichi Ohno’s 7 Wastes 9 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 6. 4/26/2015 6 Inventory Unnecessarily high levels of:  Raw materials  Works-in-Progress(WIP)  Finished Goods Symptoms of a Sick Factory Extra inventory leads to:  higher inventory financing costs  higher storage costs  higher defect rates Taiichi Ohno’s 7 Wastes 10 Syed Zeeshan Arshad - BE Industrial & Manufacturing Motion Major part of a typical worker’s work Includes unnecessary physical motions Too fast or slow movements Difficult physical movements, due to poorly designed ergonomics, which slow down/strain the workers Taiichi Ohno’s 7 Wastes 11 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 7. 4/26/2015 7 Over-processing Unintentionally doing more processing work than required Typically performed in the name of Quality May also include setup and Changeover Taiichi Ohno’s 7 Wastes 12 Syed Zeeshan Arshad - BE Industrial & Manufacturing Transportation Any movement of materials such as  Moving materials between workstations  Picking up/ setting down items Ideally, output of one process should be immediately used as the input for the next process Transportation between processing stages results in:  Prolonging production cycle times  Inefficient use of labor and space (source of minor production stoppages) Taiichi Ohno’s 7 Wastes 13 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 8. 4/26/2015 8 Idle Time Time spent waiting for something by:  Operator (Material, Tooling)  Machine (Previous Operation, Inspection, Monitoring) Bottlenecks or inefficient production flow on the factory floor Results in a significant cost as it increases labor costs and depreciation costs per unit of output Taiichi Ohno’s 7 Wastes 14 Syed Zeeshan Arshad - BE Industrial & Manufacturing Sources of Waste  Layout (distance)  Long setup time  Incapable processes  Poor maintenance  Poor working methods  Lack of training  Lack of adherence  Ineffective scheduling  Poor supervisory skills  Inconsistent performance measures  Functional organization  Excessive controls  No back-up / cross training  Unbalanced workload  No decision rules  No visual control  Supplier quality  Lack of workplace organization 15 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 9. 4/26/2015 9 7 Service Wastes  Delay – customers waiting for service.  Duplication – having to re-enter data, repeat details etc.  Unnecessary movement - poor ergonomics in the service encounter.  Unclear communication – having to seek clarification, confusion over use of product/service.  Incorrect inventory – out of stock.  Opportunity lost – to retain or win customers.  Errors – in the transaction, lost/damaged goods Source – John Bicheno, Lean Toolbox 2003 16 Syed Zeeshan Arshad - BE Industrial & Manufacturing 5 S’s  The most widely adopted lean manufacturing technique  A management philosophy focused on:  Reducing Waste  Optimizing Productivity  Improving Quality  Establishing the operational stability  Sustaining continuous improvement  Ensuring adherence to standards  Embeds the values of organization, neatness, cleaning, standardization and discipline 17 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 10. 4/26/2015 10 5 S’s : Pillars  Se-iri: Sort, Structurize, Cleanup  Se-iton: Straighten, Simplify, Set in order  Se-iso: Sanitize, Scrub, Shine  Se-iketsu: Standardized, Systemized, Conform  Shi-tsuke: Sustain, Self Discipline, Custom 18 Syed Zeeshan Arshad - BE Industrial & Manufacturing  Sort (Seiri) “To sort and systematically discard items that are not needed at the workplace” 5 S’s : Pillars 19 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 11. 4/26/2015 11 Sort (Seiri) Elimination of unnecessary items (or waste) Reduction of wastes of resources, materials, shelves, storage Reduced WIP 5 S’s : Guidelines for Practicing 20 Syed Zeeshan Arshad - BE Industrial & Manufacturing Straighten (Seiton) “To arrange necessary items in a neat and systematic manner so that they can be easily retrieved for use and return after use” A place for every thing and everything in its place 5 S’s : Pillars 21 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 12. 4/26/2015 12 Straighten (Seiton) No more searching Place for everything Reduced setting up time and searching time Prevent misplacing, wasting energy, materials and resources Improved space utilization 5 S’s : Guidelines for Practicing 22 Syed Zeeshan Arshad - BE Industrial & Manufacturing Sanitise (Seiso) “To clean and inspect the workplace thoroughly so that there is no dirt on the floor, machines and equipments” 5 S’s : Pillars 23 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 13. 4/26/2015 13 Sanitise (Seiso) Clean the work area Clean, shiny (new-like) work environment Higher quality work and products Safer and comfortable work environment Positive impression on customers 5 S’s : Guidelines for Practicing 24 Syed Zeeshan Arshad - BE Industrial & Manufacturing Standardize (Seiketsu) “To maintain a high standard of workplace organization by keeping everything clean and orderly at all times” 5 S’s : Pillars 25 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 14. 4/26/2015 14 Standardize (Seiketsu) Best practices Job responsibilities Better workplace standards Better visual control systems Information sharing/Improvement in workflow 5 S’s : Guidelines for Practicing 26 Syed Zeeshan Arshad - BE Industrial & Manufacturing Sustain (Shitsuke) “To train people to practice the 5S system continuously so that it becomes habitual and ingrained in the culture of the organization.” 5 S’s : Pillars 27 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 15. 4/26/2015 15 Sustain (Shitsuke) Habit of 5S Reduction of wastes of resources, materials, shelves, storage Team spirit and discipline are developed Enhanced operation and workplace rules 5 S’s : Guidelines for Practicing 28 Syed Zeeshan Arshad - BE Industrial & Manufacturing  1st S (Sort)  Stock decreasing  Better usage of working area  Prevention of loosing tools  Cost reduction  2nd S (Straighten)  Increased efficiency and effectiveness  Process Improvement  Improved workplace safety  Right item, Right Place, Right Quantity and Right Method (4Rs) are in place 5 S’s : Advantages 29 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 16. 4/26/2015 16  3rd S (Shine)  Increased machine’s efficiency  Clean and easy to maintain workplace  Quick information about possible sources of damages  Improvement of the work environment/product quality  4th S (Standardize)  Standard procedures (SOPs)  Visual control system  Improvement in operations, workflow and information flow 5 S’s : Advantages 30 Syed Zeeshan Arshad - BE Industrial & Manufacturing  5th S (Sustain)  Increased awareness and morale of employees  Team spirit and discipline are developed  “Continuous Improvement” mentality is developed  Adaptation of best practices  Strong foundation of waste elimination and lean implementation  Improved company image 5 S’s : Advantages 31 Syed Zeeshan Arshad - BE Industrial & Manufacturing
  • 17. 4/26/2015 17 Remember…! The Lean Tools & Techniques will not give you money. It will stop wasting money! 32 Syed Zeeshan Arshad - BE Industrial & Manufacturing THANK YOU.. Syed Zeeshan Arshad Mobile +923322178212 E-mail syedzeeshan.imengg@gmail.com