Presentation on web accessibility in the Netherlands, EAFRA Frankfurt am Main, 27 March 2009
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Presentation on web accessibility in the Netherlands, EAFRA Frankfurt am Main, 27 March 2009

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Slides of a presentation on web accessibility in the Netherlands, given at the European Accessibility Forum Frankfurt am Main, 27 March 2009. ...

Slides of a presentation on web accessibility in the Netherlands, given at the European Accessibility Forum Frankfurt am Main, 27 March 2009.

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  • Raph de Rooij: Web Accessibility Guidelines in the Netherlands from namics on Vimeo. Also available dubbed in German.

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Presentation on web accessibility in the Netherlands, EAFRA Frankfurt am Main, 27 March 2009 Presentation on web accessibility in the Netherlands, EAFRA Frankfurt am Main, 27 March 2009 Presentation Transcript

  • Web accessibility in the Netherlands Raph de Rooij @ EAFRA, Frankfurt, 27 March 2009
  • Web accessibility - Waarmerk drempelvrij.nl - Quality mark and evaluation scheme - Introduced in 2005 - Based on: - W3C's WCAG 1.0 prio 1 guidelines - Third party testing (under accreditation) http://www.drempelvrij.nl/ (Dutch only)
  • Policy on web accessibility - Mandatory, but no legal obligation - April 2006: motion by parliament ”improve the accessibility of government websites” - June 2006: Ministerial decision - Based on a quality model - Only applies to central government - December 2008: All government websites must comply by 2011
  • Effect of policy 100 90 80 70 60 municipalities provinces 50 ministries 40 national 30 20 10 0 2003-2004 2005 2008 Source: Accessibility Monitor 2004/2005/2008 (tested against WCAG 1.0 priority 1 guidelines)
  • A quality model, you said? Ministerial decision ... … Based on a quality model … quality model = quality mark /
  • Web Guidelines quality model - Introduced in September 2004 - Defines the quality of web interfaces - Standards compliance, sustainability, semantics - Wider scope than 'just' accessibility - Poor interface quality = problems - Other hardware and software (mobile, OS) - Helps building a stronger business case - Accessibility: important quality aspect - Includes all WCAG 1.0 prio 1 and 2 checkpoints (and some prio 3)
  • Establishing an 'ecosystem' Results so far - or still happening: - Quality model (125 guidelines) - Automated test tools ('quick scan') - Normative document for manual inspection - Community building - Advisory group meetings / Wiki / Blogs (web front-enders, government workers) - Monitoring instruments - Process model (instrument for project leaders) - Articles, books, curriculum, courses etc. - Support by a service desk
  • Monitoring - Automated test for build quality - Accessibility assurance - Is the responsibility of the government organisation - Two options for assessment: - Third party certification - Self-declaration of conformity (SDoC) - One methodology - Normative document of the Quality Mark drempelvrij.nl foundation
  • Reporting (prototype) - Based on classification Inspired by the European Union energy label - Two labels: build quality & accessibility Classification Build quality Accessibility A Conformance with all Web Guidelines: Result of manual assessment: 47 points + manual assessment conformance with all Web Guidelines B Automatic test on 47 guidelines: Result of manual assessment: maximum score: 47 points conformance with WCAG 1.0 priority 1&2 C Automatic test on 47 guidelines: Result of manual assessment: high score: 44 to 46 points conformance with WCAG 1.0 priority 1 D Automatic test on 47 guidelines: Result of manual assessment: reasonable score: 38 to 43 points almost conformance with WCAG 1.0 priority 1 E Automatic test on 47 guidelines: Indication(s) found that accessibility is a priority, but low score: 29 to 37 points without a verifiable positive result F Automatic test on 47 guidelines: No information found on the accessibility of the Very low score: < 29 points website, or a clear commitment to accessibility
  • Work in progress: WCAG 2.0 - Implementation requested by motion - Requests the Dutch government [...] her accessibility guidelines to conform with current and future guidelines formulated by the International World Wide Web Consortium (W3C) - Preparation started earlier this month - Alignment necessary with European work - Will also lead to a new normative document - New version of our test instrument - Hybrid tool: support for WCAG 1.0 and 2.0; enabling a smooth transition from 1.0 to 2.0 - Based on EARL and UWEM
  • © ICTU / Government Answers Raph de Rooij web interface quality specialist Web Guidelines Service Desk ICTU / Government Answers© P.O. Box 84011 2508 AA The Hague – Netherlands T +31-70-8887898 E info@webguidelines.nl I www.webguidelines.nl
  • [extra slides]
  • Problem? On the web, situations like this one occur often...
  • Solution? ... unfortunately, 'solutions' like this one occur often too. Cause: Too often, accessibility is seen as a 'technical' problem.
  • Bush MB 60 (1957)
  • Bush TR 82 (1959)
  • Bush TR 82 (1959) Bush MB 60 (1957) Identical function, look and feel, but different technology: a valve radio and a transistor radio
  • www.overheid.nl (April 2005)
  • www.overheid.nl (August 2005)
  • August 2005 • Valid code: Yes April 2005 • Valid code: No • Accessible: Yes • Accessible: Almost • Size: 5,4 Kb • Size: 26,7 Kb Identical function, look and feel, but different technology: an example of 'old school' and an example of 'state of the art'
  • Links - Quality mark Drempelvrij.nl www.drempelvrij.nl (Dutch only) - Web Guidelines quality model www.webguidelines.nl - Ministerial decision www.webguidelines.nl/decision/ - Normative document www.drempelvrij.nl/webrichtlijnen (document in English) - Automated Web Guidelines test tool www.webguidelines.nl/test/ (public version)