1. [smoov.me CRM]

2. smoov.me CRM gives you complete management
control from targeted messaging, portal health review to
events monitoring in an effortless environment.
[Overview of smoov.me CRM]

3. Overview of smoov.me CRM
User Mgmt Web Metrics
[Micro] [Macro]
Daily visits
Targeted Marketing
Visitor browsers
Event Monitoring Visitors from which country
Entry point
Contextual Targeting
Length of visit
Demographic Targeting Duration on site
Tracking of Visitors
Export User Data
Tracking of Pages
Actions Tracking of Entrance and Exits
Smoov Inbox | Events | Contacts
SMS | Email | USSD Setting of Goals

4. User Management analyzes your
portal users and lets you act on them based
on contextual information.
[smoov.me CRM User Mgmt]

5. smoov.me CRM – User Mgmt
• Mass manage community flagship apps
Inbox, Contacts, Events, App+
• Targetable by context and demographic rules
Smoov
Flagship
Control

6. smoov.me CRM – User Mgmt
• Easily create campaigns on targeted groups segmented by contextual or
demographic data.
• Deliver via conventional SMS, Email, Smoov Inbox or USSD!
Targeted
Marketing

7. smoov.me CRM – User Mgmt
• Monitor Events to perform actions depending on milestones
hit by the user.
Events
Monitoring

8. smoov.me CRM – User Mgmt
• Data can be exported out of the CRM via API calls or download of
CSV files.
Export
Data

9. Web Metrics presents a macro view and gives
control over your portals’ health.
[smoov.me CRM Web Metrics]

10. smoov.me CRM – Web Metrics
• Dashboard view of app health Dashboard
Master
View

11. smoov.me CRM – Web Metrics
• Visitors Counts, Duration
• Page Hits, Location, Timings Visitors
Metrics

12. smoov.me CRM – Web Metrics
• Most action upon
pages and buttons Pages and
Actions
• Duration on pages
• Exit Rates

13. smoov.me CRM – Web Metrics
• Track SEO efforts, Organic Growth rate
• Track Advertising efforts, campaigns
• Exit / Stuck points
Entry and
Exit Points

14. smoov.me CRM – Web Metrics
• Set Goals based on
metrics, page rules
Goals
• Monitors and alerts Settings
when goals are
reached

15. Smoov
Community | Content | Context | Commerce
About Smoov
Smoov is the pioneering innovative mobile platform provider that simplifies the complications of a mobile channel
engagement. Smoov.me platform provides a holistic approach for business to rapidly develop, deploy and
monetize content and services.
For more information, please visit www.smoov.me
We are the leading consultant and servicing partner in Singapore for mobile platforms, mobile commerce and
mobile channel engagements. We make a difference (as one of the six selected companies of IDA’s Digital
Concierge Programme) by catalysing the growth of mobile services ecosystem in Singapore through:
1.Encouraging more pervasive use of the mobile channel by businesses and communities;
2.Accelerating the development of informational, transactional, location-based and mobile-commerce services by
ICT solution providers through common reusable content and functionalities; and
3.Encouraging greater adoption and usage of mobile services through making a wide variety of richer and more
personalized mobile services.
www.smoov.me
© 2010 Smoov Pte Ltd
All Rights Reserved.
No part of this document may be reproduced in any form, by photocopy, microfilm, xerography, or any other means,
or incorporated into any information retrieval system, electronic or mechanical, without any written permission of
the copyright owner.

16. smoov.me CRM gives you complete management control from
targeted messaging, portal health review to events monitoring in an
effortless environment.
[smoov.me CRM]

17. Schedule of Fees for CRM consumables
Consumables Cost
Outgoing SMS $0.05 cents per SMS
USSD Instant $0.04 cents per USSD push
Notification
Smoov Flagship Free
Inbox Message and
Calendar Events