Hotel Social Media

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Hotel Social Media

  1. 1. SOWETO HOTEL 23rd AUGUST 2010
  2. 2. OVERVIEW 1. HOTELS ON SOCIAL MEDIA 2. SOWETO HOTEL SOCIAL MEDIA PRESENCE 3. SERVICES 4. RETURN ON INVESTMENT 5. PRICING AND PACKAGES
  3. 3. HOTELS ON SOCIAL MEDIA • HYATT HOTEL FREE INTERNET USAGE FOR GUESTS WHO BECOME FANS OF THE FACEBOOK PAGE. • SHERATON HOTEL “STORIES” GUEST SHARE THEIR EXPERIENCES ON SOCIAL MEDIA PLATFORMS. • RESERVATIONS ON FACEBOOK PAGE. • CRM VIA TWITTER • LAST MINUTE SPECIALS ON SOCIAL MEDIA NETWORKS • VIRTUAL HOTEL PRESENCE ON FOURSQUARE & SECOND LIVE
  4. 4. HOTELS ON SOCIAL MEDIA
  5. 5. HOTELS ON SOCIAL MEDIA
  6. 6. SOWETO HOTEL SOCIAL MEDIA PRESENCE A GREAT WEBSITE IS NOT THE ANSWER. THE NEW WEB PRESENCE • IDENTIFY YOUR COMMUNITY • TALK • TAKE PART – USE MANY SPACES ONLINE • ONE TO ONE RELATIONSHIPS • CREATE A SOCIAL MEDIA COCKTAIL
  7. 7. SOWETO HOTEL SOCIAL MEDIA PRESENCE
  8. 8. SOWETO HOTEL ON SOCIAL MEDIA • Customised FACEBOOK Page instead of current Facebook group and TWITTER Pages with Fan Management application. • Social Media Monitoring for Soweto Hotel. • Youtube Profile with video Search Engine Optimization.
  9. 9. SERVICES • Social Media Reporting • Social Media CRM • Soweto Stories
  10. 10. ROI • A SOCIAL MEDIA STRATEGY FOR SOWETO HOTEL WILL FACILITATE GLOBAL CONVERSATIONS AND INTERACTION WHICH CREATES “BUZZ” AND INTEREST. • PERMANENT BASE OF FANS FOR FUTURE COMMUNICATION.
  11. 11. PACKAGES STARTER • SETUP (FACEBOOK, TWITTER & YOUTUBE) • REPLIES WITHIN 24HOURS • GROW PAGE & 1 UPDATE A DAY • FACEBOOK ADVERTISING ($25) PRO • SETUP (FACEBOOK, TWITTER & YOUTUBE) • REPLIES WITHIN 24HOURS • GROW PAGE & UNLIMITED UPDATES A DAY • FACEBOOK ADVERTISING ($100)
  12. 12. END Info@zasocialmedia.com Keke Lebaka

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