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Social Media Audit
South African Political Parties
Introduction
• This is a Social Media Audit of the Political Parties in South
Africa.
• The time frame of the data analyze...
Political Parties Audited
1.
2.
3.
4.
5.
6.
7.
8.

African Christian Democratic Party (ACDP)
AGANG SA
African National Con...
Glossary
• People Talking About This (PTAT) - The number of people talking
about your Facebook Page, by story type. (Uniqu...
ACDP
g

ACDP
Page Insights

Fans: 1 887

qqqqqqq

ACDP only has 8,3%
engaged Facebook Fans

People Talking About This: 157

q

...
g

ACDP
Page Analysis

Content missing on
About Page:
• Location
• Life Events/
Milestones
• Founder’s details
g

ACDP
Content Type
Most of the Content on the ACDP
page are news about the party.
Topical Issues Party News
45%
43%

Cam...
g

ACDP
Topical Issues

The most common issue ACDP addresses on Facebook is Corruption
Number Of Facebook Updates Per Topi...
g

ACDP
Facebook Pages
Other Unofficial ACDP Facebook Pages

685

Fans + PTAT

167

Fans
PTAT

14
3

4
2
1

ACDP Youth

AC...
ANC
g

ANC
Page Insights

Fans: 26 268

qqqqqqqqqqqq

ANC only has 9,3%
engaged Facebook Fans

People Talking About This: 2463...
g

ANC
Page Analysis

Content missing on
About Page:
• Life Events/
Milestones
• Organisations
Overview
• Founder’s detail...
g

ANC
Content Type

Most of the Content on the ANC
page is the Party’s News.

Topical Issues
12%

Campaigns
40%

Party Ne...
g

ANC
Topical Issues

The most common topical issues ANC addresses on Facebook is Education.
Number Of Facebook Updates P...
g

ANC
Facebook Pages
Other Official ANC Facebook Pages

23271

Fans + PTAT

3741
1698

1293

117

97

785

534

170
56

9...
g

ANC
Facebook Pages

Unofficial ANC Facebook Pages
42815

Fans + PTAT

3082

1989

916

1433

704

133
34
10

ANC

11

A...
Agang SA
g

Agang SA
Page Insights

Fans: 27 413

qqqqqqqqqqqqq

AGANG SA only has 9%
engaged Facebook Fans

People Talking About T...
g

Agang SA
Page Analysis

Content missing
on About Page:
• Life Events/
Milestones
• Organisation
Overview
• Founder’s
de...
g

Agang SA
Content Type

Most of the Content on the AGANG
SA page are the Party’s Campaigns.

Topical Issues
32%

Party N...
g

Agang SA
Topical Issues

The most common issues AGANG SA addresses on Facebook is Corruption.
Number Of Facebook Update...
g

Agang SA
Facebook Pages

Unofficial AGANG SA Facebook Pages

Fans + PTAT

216
114

77

76

68

15

Fans
PTAT

3

AGANG ...
COPE
g

COPE
Page Insights

Fans: 2 008

qqqqq

COPE only has 9,2%
engaged Facebook Fans

People Talking About This: 186

q

Mo...
g

COPE
Page Analysis

Content missing on
About Page:
• Life Events/
Milestones
• Organisation’s
Overview
• Founder’s deta...
g

COPE
Content Type
Most of the Content on the COPE
page are the Party’s news.
Topical Issues
7%
Campaigns
33%

Party New...
g

COPE
Topical Issues

The most common issue COPE addresses on Facebook is Corruption.
Number Of Facebook Updates Per Top...
g

COPE
Facebook Pages
Other Official COPE Facebook pages

Fans + PTAT

563

Fans
PTATA
14

COPE Youth league

Facebook Pa...
DA
g

DA
Page Insights

Fans: 37 539

qqqqqqqqqqqqq

DA only has 15,9%
engaged Facebook Fans

People Talking About This: 5981...
g

DA
Page Analysis

Content missing on
About Page:
• Location
• Phone
g

DA
Content Type
Most of the Content on the DA
page focuses on Topical Issues.

Topical Issues
46%

Party news
25%

Camp...
g

DA
Topical Issues

The most common issues DA addresses on Facebook are E-tolls & Corruption.
Number Of Facebook Updates...
g

DA
Facebook Pages

Other Official DA Facebook Pages

Fans + PTAT

9591

948
311

101
Fans
PTAT

13
4

DA Youth

DA Abro...
g

DA
Facebook Pages

Fans + PTAT

Unofficial DA Facebook Pages

2257

286

502

353
159

8

DA Eastern Cape

DA Gauteng
F...
EFF
g

EFF
Page Insights

Fans: 53 867

qqqqqqqqqqqqqqqq

EFF only has 3,8%
engaged Facebook Fans

People Talking About This: ...
g

EFF
Page Analysis

Content missing on
About Page:
• Life Events
• Contact info
• Organisation’s
Overview
• Mission
• Fo...
g

EFF
Content Type
Most of the Content on the EFF
page focuses on the party’s news.

Topical Issues
30%

Campaigns
33%

P...
g

EFF
Topical Issues

The most common issues EFF addresses on Facebook are Crime
Number Of Facebook Updates Per Topical I...
g

EFF
Facebook Pages
Unofficial EFF Facebook Pages

49739
3013

3264

2330

Fans + PTAT

991
244

Fans
PTAT

Economic Fre...
IFP
g

IFP
Page Insights

Fans: 454

qq

IFP only has 3,3%
engaged Facebook Fans

People Talking About This: 15

q

Most Popul...
g

IFP
Page Analysis

Content missing on
About Page:
• Life Events/
Milestones
• Phone
• Organisation’s
Overview
• Email
g

IFP
Content Type
Most of the Content on the IFP
page are Topical Issues.

Topical Issues
39%

Party news
29%

Campaigns...
g

IFP
Topical Issues

The most common issue IFP addresses on Facebook is Corruption.
Number Of Facebook Updates Per Topic...
g

VF Plus
g

VF Plus
Page Insights

Fans: 11 774

qqqqqqqqqq

VF PLUS only has 1,8%
engaged Facebook Fans

People Talking About This...
VF Plus
Page Analysis

Content missing on
About Page:
• Life Events/
Milestones
• Organisation’s
overview
• Location
g

VF Plus
Content Type

Most of the Content on the VF Plus
page focuses on topical issues.

Topical Issues Party news
39%...
g

VF Plus
Topical Issues

The most common issue VF Plus addresses on Facebook are Economic Issues.
Number Of Facebook Upd...
Political Parties
Facebook Performance
Benchmark
Political Parties
f Fans Benchmark
The Political Party with the most fans on Facebook is the Economic Freedom
Fighters
Fac...
Political Parties
f Engagement Rate
The Political Party with the highest engagement rate on Facebook is the Democratic
All...
Political Parties
f Conversations
Demographics of people conversing about Political Parties
640K 560K
170K 184K

Conversat...
Political Parties
Issues

News
ACDP

f Content types

Campaigns
ANC

12%

AGANG

COPE

11%
43%

7%

40%

32%

39%

45%

33...
Political Parties
f Topical Issues
Topical Issues that most political parties address on Facebook are Corruption and E-tol...
Political Parties
f Topical Issues
Number of Corruption updates in October.
Number of Updates

17

10
7
4

3

2

2
0

AGAN...
Political Parties
f Topical Issues
Number of Crime updates in October

Number of updates

6

4
3

3
2

2
1

0
ACDP

DA

EF...
Political Parties
f Topical Issues
Number of Economy updates in October
Number of updates

4

4
3

3
2
1

1
0

ACDP

VFPLU...
Political Parties
f Topical Issues
Number of Education updates in October
Number of Updates

15

5

4
1

AGANG SA

ANC

DA...
Political Parties
f Topical Issues
Number of E-toll updates in October
Number of Updates

13

3

3

2
0

DA

ACDP AGANG SA...
Political Parties
f Insights
•
•
•
•
•
•

EFF is the party with the most Facebook Fans.
IFP is the party with the least Fa...
Recommendations
For strategic insights and recommendations, see
the detailed report here:
http://info.zasocialmedia.com/so...
Tel: (011) 321 0201
www.zasocialmedia.com
audit@zasocialmedia.com
Compiled by:
Sandile Mayambala – Social Media Analyst
ZA...
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Social Media Audit - South African Political Parties

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A social media audit report on the South African Political Parties.

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Transcript of "Social Media Audit - South African Political Parties"

  1. 1. Social Media Audit South African Political Parties
  2. 2. Introduction • This is a Social Media Audit of the Political Parties in South Africa. • The time frame of the data analyzed: 1st – 31st October 2013. • The Social Media Channel analyzed for the audit is Facebook. • The criteria used to assess the performance of Political Parties on Facebook are Topical Issues, Engagement and Fan Growth. • This report was compiled to illustrate how Political Parties are using Facebook and what kinds of issues they are addressing.
  3. 3. Political Parties Audited 1. 2. 3. 4. 5. 6. 7. 8. African Christian Democratic Party (ACDP) AGANG SA African National Congress (ANC) Congress of the People (COPE) Democratic Alliance (DA) Economic Freedom Fighters (EFF) Inkhatha Freedom Party (IFP) Vryheid Front Plus (VF+)
  4. 4. Glossary • People Talking About This (PTAT) - The number of people talking about your Facebook Page, by story type. (Unique Users) • Fans: The total number of people who have liked your Page. • Official Facebook Page: A page is only deemed official if it has a direct link to/from the political party’s website. • Party News: All updates focusing on news about and specific to the political party. • Topical Issues: All updates addressing topical issues, inclusive of E-tolls, Unemployment, Crime and so on. • Campaigns: All updates relating to the party’s campaign tactics
  5. 5. ACDP
  6. 6. g ACDP Page Insights Fans: 1 887 qqqqqqq ACDP only has 8,3% engaged Facebook Fans People Talking About This: 157 q Most Popular Day: 29th Sep 2013 Most Popular City: Cape Town Most Popular Age Group: 25 - 34 Category: Political Party Passive Fans Engaged Fans
  7. 7. g ACDP Page Analysis Content missing on About Page: • Location • Life Events/ Milestones • Founder’s details
  8. 8. g ACDP Content Type Most of the Content on the ACDP page are news about the party. Topical Issues Party News 45% 43% Campaigns 12%
  9. 9. g ACDP Topical Issues The most common issue ACDP addresses on Facebook is Corruption Number Of Facebook Updates Per Topical Issue (OCTOBER) 7 Number of updates 6 4 4 3 3 1 Corruption Crime Secrecy Bill Economy E-toll Issues 1 Anti-Porn Education Marikana
  10. 10. g ACDP Facebook Pages Other Unofficial ACDP Facebook Pages 685 Fans + PTAT 167 Fans PTAT 14 3 4 2 1 ACDP Youth ACDP Western Cape ACDP Limpopo Facebook Pages African Christian democratic party
  11. 11. ANC
  12. 12. g ANC Page Insights Fans: 26 268 qqqqqqqqqqqq ANC only has 9,3% engaged Facebook Fans People Talking About This: 2463 qqq Most Popular Day: 21st July 2013 Most Popular City: Johannesburg Most Popular Age Group: 25 - 34 Category: No Category Passive Fans Engaged Fans
  13. 13. g ANC Page Analysis Content missing on About Page: • Life Events/ Milestones • Organisations Overview • Founder’s details
  14. 14. g ANC Content Type Most of the Content on the ANC page is the Party’s News. Topical Issues 12% Campaigns 40% Party News 48%
  15. 15. g ANC Topical Issues The most common topical issues ANC addresses on Facebook is Education. Number Of Facebook Updates Per Topical Issue (OCTOBER) Number of updates 5 2 Education 2 2 E-tolls Economy Unemployment Issues
  16. 16. g ANC Facebook Pages Other Official ANC Facebook Pages 23271 Fans + PTAT 3741 1698 1293 117 97 785 534 170 56 97 155 116 Fans PTAT 16 3 ANC Youth League ANC KZN 2 ANC Eastern ANC Limpopo ANC ANC Womens ANC Gauteng ANC Northern Cape Parliamentary league Cape Facebook Pages
  17. 17. g ANC Facebook Pages Unofficial ANC Facebook Pages 42815 Fans + PTAT 3082 1989 916 1433 704 133 34 10 ANC 11 African National ANC Northern ANC Eastern Congress Cape Cape Facebook Pages African National Congress Fans PTAT
  18. 18. Agang SA
  19. 19. g Agang SA Page Insights Fans: 27 413 qqqqqqqqqqqqq AGANG SA only has 9% engaged Facebook Fans People Talking About This: 2480 qqq Most Popular Day: 16th June 2013 Most Popular City: Johannesburg Most Popular Age Group: 25 - 34 Category: No Category Passive Fans Engaged Fans
  20. 20. g Agang SA Page Analysis Content missing on About Page: • Life Events/ Milestones • Organisation Overview • Founder’s details
  21. 21. g Agang SA Content Type Most of the Content on the AGANG SA page are the Party’s Campaigns. Topical Issues 32% Party News 29% Campaigns 39%
  22. 22. g Agang SA Topical Issues The most common issues AGANG SA addresses on Facebook is Corruption. Number Of Facebook Updates Per Topical Issue (OCTOBER) 17 Number of Updates 15 7 4 Corruption Education Women Unemployment empowerment 3 E-tolls Issues 3 Economy 2 Crime 1 1 Marikana Housing
  23. 23. g Agang SA Facebook Pages Unofficial AGANG SA Facebook Pages Fans + PTAT 216 114 77 76 68 15 Fans PTAT 3 AGANG SA Western Cape AGANG Limpopo 2 AGANG KZN Facebook Pages AGANG WC Youth
  24. 24. COPE
  25. 25. g COPE Page Insights Fans: 2 008 qqqqq COPE only has 9,2% engaged Facebook Fans People Talking About This: 186 q Most Popular Day: 4th August 2013 Most Popular City: Johannesburg Most Popular Age Group: 25 - 34 Category: No Category Passive Fans Engaged Fans
  26. 26. g COPE Page Analysis Content missing on About Page: • Life Events/ Milestones • Organisation’s Overview • Founder’s details
  27. 27. g COPE Content Type Most of the Content on the COPE page are the Party’s news. Topical Issues 7% Campaigns 33% Party News 60%
  28. 28. g COPE Topical Issues The most common issue COPE addresses on Facebook is Corruption. Number Of Facebook Updates Per Topical Issue (OCTOBER) Number of Updates 3 1 Corruption 1 E-tolls Crime Issues
  29. 29. g COPE Facebook Pages Other Official COPE Facebook pages Fans + PTAT 563 Fans PTATA 14 COPE Youth league Facebook Pages
  30. 30. DA
  31. 31. g DA Page Insights Fans: 37 539 qqqqqqqqqqqqq DA only has 15,9% engaged Facebook Fans People Talking About This: 5981 qqqqq Most Popular Day: 22nd Sep 2013 Most Popular City: Johannesburg Most Popular Age Group: 25 - 34 Category: Political Organization Passive Fans Engaged Fans
  32. 32. g DA Page Analysis Content missing on About Page: • Location • Phone
  33. 33. g DA Content Type Most of the Content on the DA page focuses on Topical Issues. Topical Issues 46% Party news 25% Campaigns 29%
  34. 34. g DA Topical Issues The most common issues DA addresses on Facebook are E-tolls & Corruption. Number Of Facebook Updates Per Topical Issue (OCTOBER) Number of Updates 13 10 5 4 4 3 1 E-tolls Corruption Unemployment Education Issues Crime Economy Marikana
  35. 35. g DA Facebook Pages Other Official DA Facebook Pages Fans + PTAT 9591 948 311 101 Fans PTAT 13 4 DA Youth DA Abroad Facebook Pages DA Women Network
  36. 36. g DA Facebook Pages Fans + PTAT Unofficial DA Facebook Pages 2257 286 502 353 159 8 DA Eastern Cape DA Gauteng Facebook Pages DA Mpumalanga Fans PTAT
  37. 37. EFF
  38. 38. g EFF Page Insights Fans: 53 867 qqqqqqqqqqqqqqqq EFF only has 3,8% engaged Facebook Fans People Talking About This: 2051 qq Most Popular Day: 22nd Sep 2013 Most Popular City: Johannesburg Most Popular Age Group: 25 - 34 Category: Cause Passive Fans Engaged Fans
  39. 39. g EFF Page Analysis Content missing on About Page: • Life Events • Contact info • Organisation’s Overview • Mission • Founder’s details
  40. 40. g EFF Content Type Most of the Content on the EFF page focuses on the party’s news. Topical Issues 30% Campaigns 33% Party news 37%
  41. 41. g EFF Topical Issues The most common issues EFF addresses on Facebook are Crime Number Of Facebook Updates Per Topical Issue (OCTOBER) Number of Updates 4 3 2 2 1 Crime Marikana E-tolls Issues Corruption Economy
  42. 42. g EFF Facebook Pages Unofficial EFF Facebook Pages 49739 3013 3264 2330 Fans + PTAT 991 244 Fans PTAT Economic Freedom Fighters of SA EFF Facebook Pages Economic Freedom Fighters - EFF
  43. 43. IFP
  44. 44. g IFP Page Insights Fans: 454 qq IFP only has 3,3% engaged Facebook Fans People Talking About This: 15 q Most Popular Day: 4th August 2013 Most Popular City: Johannesburg Most Popular Age Group: 25 - 34 Category: Political Organization Passive Fans Engaged Fans
  45. 45. g IFP Page Analysis Content missing on About Page: • Life Events/ Milestones • Phone • Organisation’s Overview • Email
  46. 46. g IFP Content Type Most of the Content on the IFP page are Topical Issues. Topical Issues 39% Party news 29% Campaigns 32%
  47. 47. g IFP Topical Issues The most common issue IFP addresses on Facebook is Corruption. Number Of Facebook Updates Per Topical Issue (OCTOBER) Number of Issues 4 3 2 1 Corruption Crime Traditional Issues Issues Housing
  48. 48. g VF Plus
  49. 49. g VF Plus Page Insights Fans: 11 774 qqqqqqqqqq VF PLUS only has 1,8% engaged Facebook Fans People Talking About This: 217 q Most Popular Day: 4th August 2013 Most Popular City: Pretoria Most Popular Age Group: 25 - 34 Category: Political Organization Passive Fans Engaged Fans
  50. 50. VF Plus Page Analysis Content missing on About Page: • Life Events/ Milestones • Organisation’s overview • Location
  51. 51. g VF Plus Content Type Most of the Content on the VF Plus page focuses on topical issues. Topical Issues Party news 39% 56% Campaigns 5%
  52. 52. g VF Plus Topical Issues The most common issue VF Plus addresses on Facebook are Economic Issues. Number Of Facebook Updates Per Topical Issue (OCTOBER) Number of Updates 5 4 2 Economy Crime Issues Corruption
  53. 53. Political Parties Facebook Performance Benchmark
  54. 54. Political Parties f Fans Benchmark The Political Party with the most fans on Facebook is the Economic Freedom Fighters Facebook Fans 53867 Fans 37502 27413 26268 11774 2008 EFF DA AGANG ANC VFPLUS Political Parties 1887 454 COPE ACDP IFP
  55. 55. Political Parties f Engagement Rate The Political Party with the highest engagement rate on Facebook is the Democratic Alliance. Engagement Rate(%) Percentage of fans that engaged with the Political Parties on Facebook 15,9% 9,3% 9,2% 9% 8,3% 3,8% DA ANC COPE AGANG ACDP Political Parties EFF 3,3% IFP 1,8% VFPLUS
  56. 56. Political Parties f Conversations Demographics of people conversing about Political Parties 640K 560K 170K 184K Conversations Volume 16,8K 9,2K 5,4K 4K 2,4K 1,2K 2,4K 1,08K Males Females #ANC #DA #AGANG #VF Plus Demographics *Data for EFF & COPE was not available for this section #ACDP #IFP
  57. 57. Political Parties Issues News ACDP f Content types Campaigns ANC 12% AGANG COPE 11% 43% 7% 40% 32% 39% 45% 33% 49% 60% 29% DA 5% 29% 46% 25% VFPLUS IFP EFF 33% 30% 37% 32% 29% 39% 39% 56%
  58. 58. Political Parties f Topical Issues Topical Issues that most political parties address on Facebook are Corruption and E-tolls % of Issues 35 Topical Issues that most political parties address 20 18 16 11 Corruption E-tolls Education Topical Issues Crime Economy
  59. 59. Political Parties f Topical Issues Number of Corruption updates in October. Number of Updates 17 10 7 4 3 2 2 0 AGANG SA DA ACDP IFP COPE Political Parties EFF VFPLUS ANC
  60. 60. Political Parties f Topical Issues Number of Crime updates in October Number of updates 6 4 3 3 2 2 1 0 ACDP DA EFF IFP VFPLUS AGANG SA COPE Political Parties ANC
  61. 61. Political Parties f Topical Issues Number of Economy updates in October Number of updates 4 4 3 3 2 1 1 0 ACDP VFPLUS AGANG SA DA ANC Political Parties EFF IFP Cope
  62. 62. Political Parties f Topical Issues Number of Education updates in October Number of Updates 15 5 4 1 AGANG SA ANC DA 0 ACDP COPE Political Parties 0 0 0 IFP VF PLUS EFF
  63. 63. Political Parties f Topical Issues Number of E-toll updates in October Number of Updates 13 3 3 2 0 DA ACDP AGANG SA EFF COPE Political Parties 0 0 0 VFPlus ANC IFP
  64. 64. Political Parties f Insights • • • • • • EFF is the party with the most Facebook Fans. IFP is the party with the least Facebook Fans. DA is the party has the most engaging Facebook page. Political Parties have an average of 7,5% engagement rate. The most common issue political parties address is Corruption. The most common content type posted by political parties are the Party’s News. • The most popular city amongst the Political Parties on Facebook is Johannesburg. • The most popular age demographic amongst the Political Parties are between 25 – 34. • Political Parties in this report have more men conversing about them on Facebook than women.
  65. 65. Recommendations For strategic insights and recommendations, see the detailed report here: http://info.zasocialmedia.com/social-media-audit-south-africanpolitical-parties
  66. 66. Tel: (011) 321 0201 www.zasocialmedia.com audit@zasocialmedia.com Compiled by: Sandile Mayambala – Social Media Analyst ZASocial Media @sanzasurf Tela Litana – Content Strategist & Social Media Manager ZASocial Media @tela_telz
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