7th Annual Joint Personnel Recovery

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Focused, Well Prepared and Effective JPR Operations

Focused, Well Prepared and Effective JPR Operations

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  • 1. General/Flag Officers 1* and above go for FREE www.jointpersonnelrecovery.com Book & pay by 25 March 2011 and save UP TOFocused, Well Prepared and Effective JPR Operations £250Venue: Le Meridien Piccadilly, London, Pre Conference workshop: 27th June 2011Main Conference : 28th - 29th June 2011 Expert Speaker Panel Includes:Joint Personnel Recovery 2011 will give you the Wing Commander Gibbs, OC DSTO, Royal Air Forceopportunity to: Major Bart Holewijn, Commander Royal Netherlands• Hear operational updates on current Personnel Recovery activity from SERE School, Royal netherlands Air Force groups such as US Air Force, Royal Air Force and French Air Force Lieutenant Colonel Wido Gerdsen(RNLAF), JAPCC nATo with a particular focus on ISAF efforts in Afghanistan where the current Lieutenant Colonel Uwe Schleimer, JPR Group Director, trends and issues involved in Joint Personnel Recovery are at their most european Air Group tangible. Three major areas of focus shall be; capability gaps, tactical Major Tor Cavalli-Bjorkman, Personnel Recovery Officer, alterations and organisational difficulties Swedish Armed Forcesh• Learn of the latest policy planning developments from major JPR groups Lieutenant Colonel Fabrice Albrecht, Helicopter SQN such as JPRA, DPMO, NATO and the EAG, focusing on the effort to 1/67 “Pyrénées” Commander, French Air Force achieve multinational interoperable Personnel Recovery operations Lieutenant Colonel Sebastiano Franco, Logistics Group Director, european Air Group• Discuss differing approaches to JPR/SERE training from nations Lieutenant Colonel Brad Dow/Major Mark Benson, including USA, UK, and Sweden, focusing on the shift in nature of 56th Rescue Squadron, united States Air Force training to universal standards for all military branches in response Wade Chappell, Director, Personnel Recovery Center to the changing character of CSAR operations Bogota, united States embassy bogotaPre Conference Workshop: 27th June 2011 Lieutenant Colonel Peter Gustavsson, CO Swedish SEREEscape from the City School, Swedish Armed ForcesA scenario based group-led workshop covering the planning andimplementation of SERE and JPR in the Urban EnvironmentWorkshop led by: Flt Lt Conrad Allen (RAF, ret’d), Managing Director ofUrban-SERE Ltd“JPR 2011 will give the opportunity to meet in an internationalforum with like-minded professionals to discuss the unique andever-evolving challenges of PR and CSAR. JPR 2011 will offer thevalue of creative thinking toward vexing problems and challenges “ Major Francisco Mendi Pompa, Policy Advisor Logistics Group, european Air Group Paul Miller, Director Personnel Recovery Education and Training Center, Joint Personnel Recovery Agency, uS DoD Senior Representative (tbc), Defence Prisoner of War/ Missing Personnel Office, uS DoD Lieutenant Colonel Claude Schmitt, Wing Commander…as presented by highly skilled and experienced practitioners of EH1/67 CSAR Squadron, French Air Forcethe PR/CSAR mission.” Chairman: Flt Lt Conrad Allen (RAF, ret’d), ManagingDarrel Whitcomb, Col (ret) USAFR, PR/CSAR Historian, Consultant, and Author Director of urban-SeRe ltdSponsors Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: defence@iqpc.co.uk
  • 2. www.jointpersonnelrecovery.comJoint Personnel Recovery 2011 brings together policy makers and practitioners from around the world to discuss thecritical issues in the community. From overviews of key platform and technology developments, better understandingof the evolving nature of PR operations, to the current threats being faced. The 5th Annual conference will focus on theissues essential to maintaining an efficient and effective Personnel Recovery capability. In 2010 we brought togetheran audience of more than 100 participants from more than 25 military and industry organizations and 15 nations. Ourdelegates are programme managers of operational and future platforms, individuals responsible for defining JointPersonnel Recovery capability as well as platform and system engineers. We also welcomed significant representationfrom leading capability providers and their partners.PRE -CONFERENCE WORKSHOP: 27TH June 2011, 14:00 – 17:30escape from the CityA scenario-based group-led workshop specifically covering the planning and implementation of SERE and JPR in the Urban Environment.Following the successful workshop of JPR 2010, which sought to further develop understanding and highlight training shortfallsin both SERE and JPR for this unique environment, we are once again joined by Flight Lieutenant Conrad Allen (Ret’d) ManagingConsultant of Urban-SERE Ltd who will facilitate and steer this progressive and interactive workshop.Scene setting, through detailed presentations, will be followed by several scenarios, which will be examined both in isolation andconcert. In so doing, it is intended that attendees will be able to fully contribute at the limit of their understanding whilst still beingable to absorb other national, professional and personal concepts, understandings and ideas.This brainstorming should allow attendees to assimilate a more divergent approach to their current capabilities and doctrine, as wellas breed a future culture of development and progression.All attendees should expect to fully contribute regardless as to their current status, understanding or role within the SERE and JPRcommunity.Workshop facilitated by Flight Lieutenant (Ret’d) Conrad Allen, Managing Consultant, Urban SEREConrad Allen enlisted in the RAF straight from school in January 1987 serving initially on an RAF Mountain Rescue Team, duringwhich time he responded to many aircraft crashes as well as personnel recovery of military and civilian personnel in distress in theUK. In 1998 he was commissioned into the RAF Regiment and served operationally in Northern Ireland, the Falkland Islands, andconducted operations in Bosnia as part of EUFOR. His last tour of duty, before retiring, was as a SERE instructor with the DefenceSERE Training Organisation at RAF St. Mawgan where his particular skills were used to conduct a groundbreaking study into evasionin the urban environment. He has shaped UK policy and become the UK subject matter expert in Urban Evasion and Escape and iscurrently engaged with several government agencies in promoting and developing PR in this taxing and dynamic environment.Sponsorship Opportunities | Three easy ways to get involvedPrivate sector professionals. We provide the platform on which leading defence experts share their experience, knowledge and strategic thought1) Thought Leadership: With an expected audience of senior military customers and decision makers from across the globe, Defence IQ events enable youto build your reputation as a market-leader in your chosen domain through speaking sessions and subject-specific conference streams, workshops and focusdays2) Branding: We bring together buyers and suppliers in a tailored location with unbeatable facilities for onsite branding and exposure. Furthermore, ourdedicated marketing team can help you achieve your promotional aims in the months leading up to the conference with dedicated mailings to cover 50,000contacts through brochure drops, extensive e-mail campaigns and tailored web coverage3) Featured Networking Events: Focused and high level, our events will provide you with the perfect environment to initiate new business relationships andachieve face to face contact that overcrowded tradeshows cannot deliver. Sponsorship opportunities range from exhibition stands to sponsored lunches,cocktail receptions, gala dinners and a host of informal social networking events.For further details, or to discuss which option is best for your organisation, please call +44 (0)207 368 9500 or e-mail enquire@defenceiq.com Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: defence@iqpc.co.uk
  • 3. DAY ONE: 28th June 201108.30 ReGISTRATIon 13.30 JAPCC nATo: enHAnCInG nATo PR InTeRoPeRAbIlITy To ACHIeve eFFeCTIve oPeRATIonS08.50 CHAIRMAn’S ADDReSS AnD oPenInG ReMARKS > Using a shared information portal as a means of developing Flt Lt Conrad Allen (RAF, ret’d), Managing Director of thought schools on PR Urban-SERE Ltd > Addressing the current development of NATO policy09.00 JoInT PeRSonnel ReCoveRy AGenCy (JPRA): THe doctrine and the effect that it will have with regards to “WHy” oF SHAPInG AnD APPlyInG uS PR PolICy ongoing PR operations > What have been the Strategic Impacts of PR for the US and > Educating national forces about how greater interoperability other Nations over the past 60 years can achieve enhanced efficiency and effectiveness, saving > Developing professional development education money and man hours programmes to better prepare the operational commanders Lieutenant Colonel Wido Gerdsen(RNLAF), Personnel of the future Recovery, JAPCC NATO > The role of combining exercises, training, and education 14.10 TRAInInG AnD STAnDARDISATIon FoR euRoPeAn as a component of preparing properly for the execution FoRCeS TASKeD FoR PeRSonnel ReCoveRy oPeRATIonS phase of JPR missions > Introducing the European Air Group (EAG) and its role in Paul Miller, Director Personnel Recovery Education and standardising training for the European Recovery Forces Training Centre, Joint Personnel Recovery Agency, US DoD > Harmonising national Survival Evasion Rescue Escape training events through international negotiation and09.40 WHAT ARe THe CuRRenT CHAllenGeS FACeD by THe communication uK DeFenCe SeRe TRAInInG oRGAnISATIon (DSTo) In > Summarising the results of the Combined Joint Personnel PRovIDInG eFFeCTIve SeRe TRAInInG? Recovery standardisation course 2010. How successful was > Learning about the change in training practices that have the objective of enabling greater operational cohesiveness occurred as a result of the requirement for universal PR and in future multi-national combat recovery missions? SERE training Lieutenant Colonel Uwe Schleimer, JPR Group Director, > Exploring how the requirements in SERE/CSAR operations European Air Group have changed and the way in which this has affected DSTO’s training regiment 14.50 AFTeRnoon TeA & neTWoRKInG > Envisioning the direction and ways in which SERE training 15.20 InTeRoPeRAble PeRSonnel ReCoveRy oPeRATIonS: is most likely to evolve in the future THe SWeDISH PeRSPeCTIve Wing Commander Gibbs, OC DSTO, Royal Air Force > Discussing the operational structure of the Swedish10.20 CoFFee bReAK & neTWoRKInG Armed Forces personnel recovery units > How to solve a lack of trained PR staff personnel for10.50 DeFenCe PRISoneR oF WAR/MISSInG PeRSon oFFICe • Joint Work (DPMo: uS): uSA PR lAnDSCAPe AnD ACTIvITIeS • Standardisation and delivery of courses > What is the current US policy landscape regarding PR? > Personnel Recovery within the EU Nordic Battlegroup: > What are the most immediate topics which need to be • Documentation • Training addressed? • Equipment • Assets > What is the balance in policy addressing military, diplomatic • Concept of Operation and civil efforts to achieve PR? Major Tor Cavalli-Bjorkman, Personnel Recovery Officer, > What effect has the need for international interoperability in Swedish Armed Forces PR operations had on PR policy? Senior Representative, Defence Prisoner of War/ Missing 16.00 FRenCH AIR FoRCe CSAR unIT: evAluATInG Personnel Office, US DoD oPeRATIonAl PeRFoRMAnCe In AFGHAnISTAn > Evaluating the performance of French CSAR platforms in theatre:11.30 RoyAl neTHeRlAnDS FoRCeS: SeRe TRAInInG AnD i. How interoperable is it with coalition partners? PR PolICy DeveloPMenT ii. Does it meet operational requirements? > Releasing the latest NATO PR policy doctrine to be used as iii. What is the nature of the operations being carried out? the roadmap for future development > Assessing the benefits of dedicated platforms during a time > Royal Netherlands Air Force SERE school - developing an of increased commitment to combat recovery missions as integrated European SERE training policy -investigating opposed to utilising alternative platforms cooperation with the Belgian SERE School > Maximising assets and diversifying platforms to ensure > Analysing how cooperative efforts between NATO allies can optimal utilisation of resources at all times achieve efficient and effective PR operations Lieutenant Colonel Fabrice Albrecht, Helicopter SQN 1/67 Major Bart Holewijn, Commander Royal Netherlands SERE “Pyrénées” Commander, French Air Force School, Royal Netherlands Air Force 16.40 CHAIRMAn’S SuMMARy AnD CloSInG ReMARKS12.10 neTWoRKInG lunCH Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: defence@iqpc.co.uk
  • 4. www.jointpersonnelrecovery.comDAY TWO: 29th June 201108.30 CoFFee AnD ReGISTRATIon 12.10 neTWoRKInG lunCH08.50 CHAIRMAn’S ADDReSS AnD oPenInG ReMARKS 13.30 AeRoMeDevAC – THe euRoPeAn AIR GRouP APPRoACH Flt Lt Conrad Allen (RAF, ret’d), Managing Director of To ACHIevInG RobuST InTeRoPeRAble PRoCeDuReS Urban-SERE Ltd > Learning about the flexible global operation that spans from battlefield injury to national repatriation09.00 IMPRovInG loGISTICS In PeRSonnel ReCoveRy > Illustrating how standardisation can allow effective operations oPeRATIonS: InCReASInG eFFeCTIveneSS THRouGH across large distances and between different allied forces JoInT eXeRCISeS AnD ADvAnCeD TeCHnIQueS > Developing AEROMEDEVAC training opportunities in > How can organisation of platforms/equipment required for multinational environments PR missions be made more effective? Major Francisco Mendi Pompa, Policy Advisor Logistics > VOLCANEX: EAG sponsored exercise aimed at validating Group, European Air Group interoperability work carried out under auspices of EAG and member nations 14.10 PARADIGM lIFelInK SeRvICe - neXT GeneRATIon > EAG MN FARP/Rapid Refuelling Concept loCATIon AleRT AnD MeSSAGInG SeRvICeS > Introducing the Multinational Team concept and the training > Exploring how the LifeLink service can be deployed to required to achieve this aim remote areas outside of GSM communications coverage Lieutenant Colonel Sebastiano Franco, Logistics Group > Analysing the value of LifeLink as an asset recovery Director, European Air Group (personnel or equipment) capability in the event of an emergency09.40 uS AIR FoRCe 56TH ReSCue SQuADRon, RAF > Focusing upon the uses of LifeLink for Location Alert and lAKenHeATH: AnAlySInG THe WoRK oF A uS unIT Messaging services bASeD In An AllIeD nATIon Ian Hall, International Business Development Manager > Discussing USAF Rescue Organization, HH-60G and Paradigm Secure Communications Pararescuemen Capabilities > Investigating Significant Rescue Operations, Current 14.30 AFTeRnoon TeA AnD neTWoRKInG Operations, and the future 15.00 DeveloPInG AnD IMPleMenTInG neW SeRe/PR TTPS > Documenting 56th Rescue’s training with UK and European To IMPRove uRbAn JPR CAPAbIlITy military and PR/CSAR Squadrons > What is the conventional thinking on urban SERE training Lieutenant Colonel Brad Dow/Major Mark Benson, 56th and why is there a need to develop a new mindset? Rescue Squadron, United States Air Force > Understanding the distinct challenges that the urban10.20 CoFFee bReAK AnD neTWoRKInG environment pose to the isolated personnel and the extraction team10.50 PeRSonnel ReCoveRy In A HoST nATIon: unDeRSTAnDInG > Shaping new training programmes that ensure the AuTHoRITIeS AnD buIlDInG RelATIonSHIPS challenge of urban personnel recovery is addressed > Analysing the differences between PR manoeuvres operating comprehensively in the near future with unilateral authority such as ISAF in Afghanistan > Obstacles to the development of urban focused SERE training compared with those in a foreign national government Flt Lt Conrad Allen (RAF, ret’d), Managing Director of structure in which sovereignty issues and diplomacy play a Urban-SERE Ltd far larger role > Understanding the changing nature of PR operation 15.40 FRenCH AIR FoRCe CSAR PolICy unIT: SHAPInG responsibility, whereby Ambassadors rather than military FRenCH CSAR PolICy To ACHIeve eFFeCTIve commanders hold primary responsibility oPeRATIonS > Investigating the development of a successful PR capability > How should French PR unit TTPs change in order to operate within an embassy. Learn the factors and processes required more efficiently in large multinational operations? in order to build an effective relationship with a host nation > Analysing the decision making policy to employ the multi- Wade Chappell, Director, Personnel Recovery Center Bogota, purpose EC725 platform United States Embassy Bogota > Predicting how current trends away from large platform purchases will affect French PR capabilities11.30 SWeDISH ARMeD FoRCeS PeRSonnel ReCoveRy: Lieutenant Colonel Claude Schmitt, Wing Commander SeRe TRAInInG AS A CAPAbIlITy buIlDeR EH1/67 CSAR Squadron, French Air Force > Training JFC HQ and national HQ role in PR in multinational operations 16.20 CHAIRMAn’S SuMMARy AnD CloSe oF ConFeRenCe > Pre-deployment training and Individual training - The Swedish way- introducing Swedish SERE A, B and C level > Swedish designated recovery units in Army, Air Force and Navy: Looking out for capabilities in the Swedish Armed Forces in the biggest change since the Napoleonic wars Lieutenant Colonel Peter Gustavsson, CO Swedish SERE School, Swedish Armed ForcesMedia Partners MoD Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: defence@iqpc.co.uk
  • 5. www.jointpersonnelrecovery.comJoint Personnel Recovery 2011 offers anunparalleled opportunity to interact with the leading policy makers and practitioners in the sector.Previous delegates of Joint Personnel Recovery• 56th Rescue Squadron, USAF • Canadian Forces Aerospace Warfare • International Special Training Center • Royal Australian Air Force• 71st Rescue Squadron, USAF • Centre • Jordanian Armed Forces • Royal Danish Air Force• Aerodata AG • Czech Armed Forces • JPRA • Royal Danish Navy• Agusta Westland • Czech Ministry of Defence • Lockheed Martin UKIS • Swedish Air Force• Air Force Operational Command • Defence SERE Training Organisation • Martin-Baker Aircraft Ltd. • Swedish Armed Forces• Airborn/Airtransportschool • DEU AAvn Combat Development • MINDEF • Swiss Air Force• Army Operational Command Denmark Division • NATO Airborne Early Warning and • Tadiran Spectralink Ltd / Elisra Group - CIS Branch • DSTL Control Force • TATE INC• Atlantic Inertial Systems • ESG Elektroniksystem-und Logistik- • NLD SERE School • UK JFACHQ• AusbZSpezlOp GmbH • NoDISS • UK MoD• Austrian Armed Forces • Eurocopter Deutschland GmbH • Norwegian Joint Headquarters • UKTI DSO• BMT Defence Services Ltd. • Federal Ministry for Defence • RAF Kinloss • United States Embassy Bogota• Boeing • FLIR Systems GmbH • RAND Corporation • US Coast Guard Activities Europe• BRH • German Air Force Staff • RNoAF Air Warfare Center• Bundeswehr • German Army • Rockwell Collins France• Canadian Forces • German Army Air Defence Force • Royal Air ForceAttendance by country About DefenceIQCountry Country Australia Italy Austria Jordan Canada Norway Defence IQ is host to a series Colombia Singapore of global events and runs an online community of Czech Republic Sweden military and private sector professionals. We provide the Denmark Switzerland platform on which leading defence experts share their France The Netherlands experience, knowledge and strategic thoughts. We are Germany United Kingdom dedicated to providing military personnel and the private Israel United States sector with strategic defence resources covering current defence issues. Join the community:Conference Sponsors www.defenceiq.com/join.cfmCubic Defense Applications – a leading provider of military training and communicationsproducts – serves U.S. and allied forces in 50 nations. In the area of communications, Cubicsupplies combat search-and-rescue avionics – including the next-generation AN/ARS-6(V) PLS– as well as tactical data links and surveillance receivers. The company also provides live airand ground combat training systems and support services. For more information, please visitwebsite: www.cubic.comParadigm Secure Communications (Paradigm) is responsible for providing secure militarysatellite communication (Milsatcom) services for military customers around the world.Through ownership and operation of the Skynet constellation of satellites, Paradigm providessecure X-band (SHF) and UHF satellite communication services. The Skynet 5 satellites arespecifically designed to meet the requirements of military users, with high-power, narrow-bandwidth transponders, active receive antenna and steerable spot beams, now extensivelyused by UK MoD, US DoD, NATO, Canada, Australia, Belgium, France, Germany, Netherlandsand Portugal. Each service can be uniquely tailored to satisfy the customer’s requirement.For more information, please visit our website www.paradigmsecure.com Tel: +44 (0) 207 368 9300 FAX: +44 (0) 207 368 9301 Email: defence@iqpc.co.uk
  • 6. 5 WAYS TO REGISTER Freephone: 0800 652 2363 or +44 (0)20 7368 9300 Fax: +44 (0)20 7368 9301 Post: your booking form to IQPC International Venue: Le Meridien Piccadilly, London Pre Conference workshop: 27th June 14:00-17:30 2nd Floor, 129 Wilton Road, Main Conference : 28th - 29th June 2011 London, SW1V 1JZ To speed registration, please provide the priority code located on the mailing label or in the box below. Online: www.jointpersonnelrecovery.com My registration code is: PDFW Email: defence@iqpc.co.uk Please contact our database manager on +44(0) 207 368 9300 or at database@iqpc.co.uk quoting the registration code above to inform us of any changes or to remove your details. Team Discounts* IQPC recognises the value of learning in teams. Groups of 3 or more booking at the same time from the same company receive a 10% discount. 5 or more receive a 15% discount. 7 receive a 20% discount. Only one discount available per person Do you know or work for the same company as one of our speakers? Get in touch with them today Venue & Accommodation to find out about our priority speaker registration rates! Venue: Le Méridien Piccadilly, 21 Piccadilly, London W1J 0BH, Phone: + 44 20 7734 8000 MIlITARy/GoveRnMenT/PublIC SeCToR** Accommodation: book & Pay by book & Pay Travel and accommodation are not included in the conference fee. For hotels PACKAGeS Standard Price 25th March 2011* 6th May 2011* near to Le Méridien Piccadilly please visit www.HotelMap.com/M5MSJ. This 6 Conference + Workshop SAVE £250 SAVE £150 map displays live availability and allows you to book directly with each hotel. £1,048 + VAT £798 + VAT £898 + VAT Alternatively, if you would like to book your accommodation by phone, you 6 Conference only SAVE £200 SAVE £100 can call Daniel Spinner, our dedicated London concierge, on +44 20 7292 £499 + VAT £599 + VAT £699 + VAT 2335 quoting Special Reference Code M5MSJ. InDuSTRy book & Pay by book & Pay PACKAGeS Standard Price 25th March 2011* 6th May 2011* SAVE £250 SAVE £150 Free Online Resources 6 Conference + Workshop £2,398 + VAT £2,148 + VAT £2,248 + VAT To claim a variety of articles, podcasts and other free resources please SAVE £200 SAVE £100 visit www.jointpersonnelrecovery.com 6 Conference only £1,799 + VAT £1,599 + VAT £1,699 + VAT Digital Conference On CD-ROM *To qualify for discounts, payment must be received with booking by the registration deadline. Early booking discounts are not valid in conjunction with any other offer. UK VAT charges at 20%. Vat registration No. GB799225967 **Military & Government discounted rates apply to serving military officers, government and university personnel only. All serving Generals/Flag Officers 1 Star and above may attend the conference free of charge. Please contact defence@iqpc.co.uk for further details. This offer A digital version of the conference proceedings, including all can not be combined with any others and is not transferable presentations, is available to buy. 6 I cannot attend the event, please send me the CD Rom priced at Delegate Details £599 plus VAT Please photocopy for each additional delegate Recent digital conferences available - £599 plus VAT each 6 International Military Helicopter 2010 6 Mr 6 Mrs 6 Miss 6 Ms 6 Dr 6 Other 6 Battlefield Healthcare 2010 First Name Family Name 6 Joint Personnel Recovery 2010 Rank Job Title Please send me conference materials indicated above. Tel No. I have filled out credit card details below . Email For further information please call: 0207 368 9300 or 6 Yes I would like to receive information about products and services via email email: knowledgebank@iqpc.co.uk Organisation Nature of business Terms and Conditions Address Please read the information listed below as each booking is subject to IQPC Ltd standard terms and Postcode Country conditions. Return of this email will indicate that you accept these terms. Telephone Fax Payment Terms Upon completion and return of the registration form full payment is required no later Approving Manager than 5 business days from the date of invoice. Payment of invoices by means other than by credit card, or purchase order (UK Plc and UK government bodies only) will be subject to a £49 (plus VAT) per delegate Name of person completing form if different from delegate: processing fee. Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received. Signature IQPC Cancellation, Postponement and Substitution Policy You may substitute delegates at any time by providing reasonable advance notice to IQPC. For any cancellations received in writing not less than I agree to IQPC’s cancellation, substitution and payment terms. eight (8) days prior to the conference, you will receive a 90% credit to be used at another IQPC conference Special dietary requirements: 6 Vegetarian 6 Non-dairy 6 Other (please specify) which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by IQPC for all permitted cancellations. No credit will be issued for any Please indicate if you have already registered by Phone 6 Fax 6 Email 6 Web 6 cancellations occurring within seven (7) days (inclusive) of the conference. Please note: if you have not received an acknowledgement before the conference, please call us to confirm your booking. In the event that IQPC cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur Payment Method within one year from the date of cancellation. In the event that IQPC postpones an event for any reason and the delegate is unable or unwilling to attend Total price for your Organisation: (Add total of all individuals attending): in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the Card Number: VISA 6 M/C 6 AMEX 6 date of postponement. Except as specified above, no credits will be issued for cancellations. There are no refunds given under 6666666666666666Conference code: 12520.005 any circumstances. IQPC is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/ Exp. Date: 6 6 6 6 Sec: 6 6 6 6 postponement of an event. IQPC shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any Name On Card: Signature: other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency. Billing Address (if different from below): Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers City/County/Postcode Cheque enclosed for: £ (Made payable to IQPC Ltd.) and/or topics. As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible. (Please quote 12520.005 with remittance advice) IQPC Bank Details: HSBC Bank Plc, 67 George Street, Richmond, Discounts All ‘Early Bird’ Discounts require payment at time of registration and before the cut-off date in Surrey TW9 1HG, United Kingdom. Sort Code: 40 38 18 Account No: 51304143 Swift Code: MIDLGB2112V order to receive any discount. Any discounts offered whether by IQPC (including team discounts) must also IBAN Code: GB59 MIDL 4038 1851 3041 43 1 Account Name: International Quality & Productivity Centre Ltd. require payment at the time of registration. All discount offers cannot be combined with any other offer. PAYMENT MUST BE RECEIVED PRIOR TO THE CONFERENCE