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Stop shoplifting

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  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • A staff trained in Shoplift Prevention has been shown to help reduce employee theft as well. It is important to note that “employee theft” or “internal theft” is almost as common as “shoplifting” Again this should be of major concern to all businesses. Well it works by getting your employees involved in the overall process of theft reduction. And some psychologists believe that this involvement gives employees a greater sense of responsibility. And employees tend to police themselves more effectively. Also as importantly, it sends a clear message to every employee that your business takes retail loss very seriously and is proactive in dealing with all forms of theft. So even if you have shoplifting under full control, even if you have an impenetrable security system, training may still be of major benefit in dealing with internal theft reduction
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door

Transcript

  • 1. STOP SHOPLIFTING You work too hard to have profits walk out your door Ten Affordable Ways To Reduce Retail Loss
  • 2. You work too hard to have profits walk out your door Ten Affordable Ways To Reduce Retail Loss
  • 3. Shoplifting has doubled since 2000. Did you know? 1/3 of all businesses fail due to retail theft Shoplifting is the number one property crime in North America VVV
  • 4. Shoplifting Facts Approximately 40% of retail loss is due to shoplifting
  • 5. Approximately 1 in 10 people is a shoplifter Did you know? The average shoplifter steals 252.00 per incident Shoplifters are caught only 1 in 50 times and are arrested about 1 in 100 times VVV
  • 6. Ten people enter your store and start shopping, one of them is stealing from you. One hundred people walk in; ten of them are stealing. How many customers do you get? Do you get 200, 500 or a 1000 customers a day? Think about it. Considering the average shoplifter steals $252 per incident. This can really add up. Now while these numbers are averages, and individual locations can vary more or less in their percentages, the dollar amounts may still make a huge impact on your profit. Does this sound like a lot? It is.
  • 7. Most non professional shoplifters do not plan to steal in advance Did you know? The tax bases is reduced and jobs are lost as a result of shoplifting A typical retail business will suffer losses of between 1% - 8% of total gross annual sales to retail shrinkage VVV
  • 8. Estimate your businesses gross yearly sales, then multiply this figure by a value of 1%. Repeat this calculation again but this time take your gross yearly sales and multiply it by 8%. Calculate Your Losses Example 1: $1,000,000 (yearly gross sales) X 1% $10,000 (retail loss) Example 2: $1,000,000 (yearly gross sales) X 8% $80,000 (retail loss)
  • 9. Generally most retail businesses yearly losses are somewhere between the two examples of 1% and 8%. Although your yearly gross sales will vary the percent figures will remain constant. Please note: Example 1 represents a business with strict inventory control, ongoing staff loss prevention training and a combination of security systems and strategies. Example 2 represents a company with Little or no anti-loss policies. Calculate Your Losses
  • 10. Businesses Affected By Retail Loss Note: Large retailers tend to suffer lower levels of shrinkage than smaller independent retailers. Big Box Stores have entire departments dedicated to preventing shrink and invest in training, security systems and other Loss Prevention solutions
  • 11. Today’s shoplifter is more sophisticated then ever before and can outsmart many of the anti-theft devices commonly used in retail Did you know? V
  • 12. Did you know? Current anti-theft devices Including CCTV and EAS systems will prevent 50% to 60% of theft V
  • 13. Its true, today's thief is more sophisticated than ever before and this may be another reason why shoplifting continues to increase. The internet has become the training ground for shoplifters. There are hundreds of websites, forums, and blogs that instruct shoplifters how to be more successful at stealing merchandise. There are hundreds of online tutorial videos, many with millions of viewings containing step by step instructions about various shoplifting techniques including how to outsmart the latest anti-theft security devices.
  • 14. Shoplifting Facts The internet has also provided thieves with an ideal place to sell (fence) stolen merchandise through online classified ad sites and auction houses. As a result it is becoming more and more challenging for you, the retailers to control theft and no longer can you only depend on one line of defence.
  • 15. No retailer is safe when it comes to shoplifting as it effects the bottom line of virtually every retailer. Although virtually any retail product may be targeted by thieves Here are the products that made the 2012 list of the Most Shoplifted Items….
  • 16. Grocery Items
  • 17. Health - Beauty - Meds
  • 18. Electronics
  • 19. Clothing - Fashion
  • 20. New for 2012
  • 21. Loss prevention experts agree, the best method of reducing shoplifting is training. A staff regularly trained in a good Shoplifting Prevention Training Program can reduce your shrinkage rate by as much as 70% Did you know? V
  • 22. BENEFITS OF STAFF TRAINING
  • 23. Reduce Shoplifting And Retain Profits Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door V
  • 24. Reduce Risk of Being Sued Training may help Reduce the Risk of your business being sued. This is now becoming a legitimate concern as a growing number of retailers are being sued by shoplift suspects for improper action. Such as False accusations, improper apprehension and/or false arrest. V
  • 25. Put Staff at Ease Dealing with an Incident In a survey more than 50% of retail employees admitted looking the other way when a known shoplifting incident was occurring because they felt too apprehensive and unsure of how to properly deal with it. Training can help make your employees more comfortable and at ease when facing a shoplifting incident V
  • 26. Become Known as a Tough Shoplifting Target Training will help make your business a “tough target” for shoplifters. Shoplifters tend to repeatedly steal from what they consider an “easy mark” or and easy target” and often thieves will share this information with other thieves. We find, when this happens massive amounts of profits can quickly pour out of your business V
  • 27. Recognize Potential Violence A staff trained in Shoplift Prevention has been shown to help reduce employee theft as well. It is important to note that “employee theft” or “internal theft” is almost as common as “shoplifting” Again this should be of major concern to all businesses. Well it works by getting your employees involved in the overall process of theft reduction. V
  • 28. Reduce Employee Theft Training helps to recognize when a Situation may turn violent. In the last decade shoplifting violence has increased. There has been a growing number of cases whereby retailers have been attacked by a shoplifting suspect. There are some important telltale signs that someone may turn violent that every member of your staff should be know. V
  • 29. Reduce Employee Theft Some psychologists believe that this involvement gives employees a greater sense of responsibility. Employees tend to police themselves more effectively. It also sends a clear message to every employee: that your business takes retail loss very seriously and is proactive in dealing with all forms of theft. V
  • 30. Reduce Employee Theft So even if you have shoplifting under full control, even if you have an impenetrable security system, training may still be of major benefit In dealing with internal theft reduction V
  • 31. Question - Who is a Shoplifter?
  • 32. Answer – There is no profile for a Shoplifter
  • 33. Answer – There is no profile for a Shoplifter Contrary to the stereotype, shoplifters come from all walks of life and range from the well-to-do to the homeless. It is important to remember that most shoplifters look just like you and I. Shoplifters can be male or female: young or old: dressed in business suits or in raggedy jeans. Often professional shoplifters will dress up to throw retailers off. Therefore it is important to remember that you cannot pick out a shoplifter simply by their appearance, their ethnic background, or their social economic background. By only focusing on one specific group or characteristic, you may be mistakenly missing a shoplifting incident occurring right in front of you. So it’s more important to learn to profile a shoplifter based on behavior.
  • 34. This online program takes less than 2 hours to complete and was developed by one of the top loss prevention experts together with law enforcement agencies, security personnel as well as more than 300 interviewed shoplifters Shoplifting Prevention Training
  • 35. In the past only large retailers had the budget for extensive loss prevention but now thanks to technology and the internet, all retailers including small independent stores can better protect their assets with this online training program. Shoplifting Prevention Training
  • 36. This training focuses on deterring and preventing theft through "Behavioural Profiling" and will teach you and your staff how to be more aware of the tell tale signs that a shoplifting incident is about to occur and best preventative action Shoplifting Prevention Training
  • 37. Key Benefits of the Online Shoplifting Prevention Training Program A staff properly trained in Shoplifting Prevention can reduce your shrinkage by as much as 70%.
  • 38. To Learn more about this Training and Pricing Shoplifting Prevention Training www.shopliftprevention.com Phone: Email: Website: 250 – 399 - 4765 info@shopliftprevention.com