• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Failing: The Very Human Side of Testing
 

Failing: The Very Human Side of Testing

on

  • 1,157 views

Presentation given at Let's Test 2013, 22 May

Presentation given at Let's Test 2013, 22 May

Statistics

Views

Total Views
1,157
Views on SlideShare
1,149
Embed Views
8

Actions

Likes
0
Downloads
4
Comments
0

3 Embeds 8

https://twitter.com 6
https://web.tweetdeck.com 1
http://www.linkedin.com 1

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Failing: The Very Human Side of Testing Failing: The Very Human Side of Testing Presentation Transcript

    • Failing:The Very Human Side ofTestingSimon Morley@YorkyAbroadhttp://testers-headache.blogspot.com/Wednesday, May 22, 13
    • This is about failure....My experiencesSome learningsWednesday, May 22, 13
    • Being Wrong (testing)Anybody ever been wrong?How did it feel?Wednesday, May 22, 13
    • My takeFrustrating - at firstThen - liberatingWednesday, May 22, 13
    • But first frustration...Wednesday, May 22, 13
    • CommunicationTest Strategy CommunicationTalking about a less linear approach - andmore focus on business needs andinformation flow.What could possibly go wrong????Wednesday, May 22, 13
    • Moving from...Wednesday, May 22, 13
    • To...Wednesday, May 22, 13
    • “But surely if we hadclear requirements...”The requirements can’t always be knownupfrontClear is very subjectiveAnd so are requirementsIt’s a form of not dealing with the problem -what will satisfy the customer?Wednesday, May 22, 13
    • Lessons?Wednesday, May 22, 13
    • Different AudiencesFamiliarityAdoptionRefusal / Not preparedWednesday, May 22, 13
    • “But surely if we had clearrequirements...”Wednesday, May 22, 13
    • And there’s more....Wednesday, May 22, 13
    • Thinking & ModelsAttention to details - too focusedProblems with notetakingQuestions / Not getting started quickly enoughGetting stuck in a rutWednesday, May 22, 13
    • Attention to details - toofocusedWednesday, May 22, 13
    • Browsing or client?Wednesday, May 22, 13
    • Wednesday, May 22, 13
    • CausesFocusExcitedTunnelVisionWednesday, May 22, 13
    • LessonsPair-upRemind yourself:Is it time to switch betweenfocus-defocus now?Wednesday, May 22, 13
    • Note TakingI filed a bug report - and missed out aconfiguration element (parameter setting) thatturned out to be decisive.Kneejerk reaction: Take more notes!Or: Take better notes... How?Practice observation & NotetakingSmith: How to be an explorer of the worldWednesday, May 22, 13
    • And more...Wednesday, May 22, 13
    • Not starting / Too manyquestions...How? When?By when?Who? Who more can I talk to?What do you mean by test?Anything more?Anything more?Configuration?Data?Architecture?Team?Priority?Risks?Known problems?Wednesday, May 22, 13
    • Reaction?SuspicionFrustrationImpatienceWednesday, May 22, 13
    • Lessons?Wednesday, May 22, 13
    • Start with context-free questionsCan I ask some questions?Is now a good time for questions?Ref: Exploring Requirements: QualityBefore Design (Gause, Weinberg)Wednesday, May 22, 13
    • Sitting with a problem fortoo long...Wednesday, May 22, 13
    • Result?Dis-appointmentDelayWednesday, May 22, 13
    • CausesWednesday, May 22, 13
    • Lessons?Wednesday, May 22, 13
    • BalanceCelebrateyourignoranceWednesday, May 22, 13
    • LessonsFail “well”“The chief trick to making good mistakes isnot to hide them - especially not fromyourself. Instead of turning away in denialwhen you make a mistake, you shouldbecome a connoisseur of your own mistakes,turning them over in your mind as if theywere works of art, which in a way they are.”Dennet: Intuition Pumps and other Tools forThinkingWednesday, May 22, 13
    • More LessonsCelebrate your own failuresThey are a case study opportunityAsk trusted colleagues for signsFear of failure = Fear of learningCreativity is bound up with failureWednesday, May 22, 13
    • More lessonsKnow your audienceSynch with themContext-free questions to start withRemember to focus & de-focusTake a step backExplain the problem to someone newLearning is a heuristic activity - implies trialand errorWednesday, May 22, 13
    • ReferencesThinking, Fast and Slow (Kahneman)Exploring Requirements: Quality before Design(Gauss, Weinberg)How to Be an Explorer of the World (Smith)Intuition Pumps and Other Tools for Thinking(Dennet)Wednesday, May 22, 13
    • Questions & CommentsWednesday, May 22, 13
    • Image creditshttp://www.flickr.com/photos/34120957@N04/4199675334http://www.flickr.com/photos/seandreilinger/8252655811http://www.flickr.com/photos/fairyfeet/30860040/http://www.flickr.com/photos/thedevelopmentofbirmingham/4160702095/http://www.flickr.com/photos/mknott/130350679/in/photostream/http://www.flickr.com/photos/wfryer/1342355056/http://www.flickr.com/photos/andrewpescod/1355751357/http://www.flickr.com/photos/stolensnapshot/3611391087/sizes/m/in/photostream/http://www.flickr.com/photos/neilmoralee/6872205942/Wednesday, May 22, 13
    • Image creditshttp://www.flickr.com/photos/flex/26197327/http://www.flickr.com/photos/safetyfreak/498421785/http://www.flickr.com/photos/mdconnell/5209509848/http://www.flickr.com/photos/billsophoto/5243121852/http://www.flickr.com/photos/zyphichore/95961996/http://www.flickr.com/photos/aquilaonline/2055376852/http://www.flickr.com/photos/rvoegtli/7662328952/http://www.flickr.com/photos/betsyweber/3307988944/http://www.flickr.com/photos/cainnmosni/3065256470/http://www.flickr.com/photos/66720528@N04/8476511518/http://www.flickr.com/photos/sharynmorrow/3718891/http://www.flickr.com/photos/vblibrary/8484917890/Wednesday, May 22, 13