Integrating  Interaction Design Evaluation into  Product Design Process
STEVE VISSER Professor of Industrial Design CHERYL ZHENYU QIAN Assistant Professor of Interaction Design Department of Art...
 
 
 
 
 
An urgent  need  to consider digital  interaction
User Interaction Experience 00 interface  +  navigation
Interface 00 A boundary across which two independent systems meet and act on or communicate with each other.
Interface 00 What is the industrial designer’s responsibility? Physical interface itself  or Integration of digital & phys...
User Interface 00 Engineering-centered user-centered
A Humanized Interface <ul><li>Lessons learned so far: </li></ul><ul><li>Don’t replace humans  </li></ul><ul><li>Don’t repl...
Navigation 00
Lost in the navigation 01
01 Lost in the navigation
To integrate  physical  and  digital interaction  in education, there are  gaps
Gap between design  and cognitive science 01
Gap between design  and information technology 01
Gap between design  and evaluation methods 01
  GE Healthcare Home Monitor for patients of  Multiple Sclerosis, Parkinson's, Arthritis, Cerebral Palsy
What are the home monitors on the market?
Existing Product Usability Tests 00
Identified Problems 00
Diseases Research 00
Empathetic Research 00
Identified Many Problems <ul><li>For example, for CP </li></ul><ul><li>Impossible to make universal product creation since...
Concept Progression 00 Each team illustrate 12 design concepts
Review Concepts 00 96 design concepts generated from 8 teams
Physical Prototypes 00
Digital Prototypes 00
Design Evaluation 00
Multiple Sclerosis  Problem © 2011 Cheryl Zhenyu Qian, Purdue University
Design  Outcome © 2011 Cheryl Zhenyu Qian, Purdue University
© 2011 Cheryl Zhenyu Qian, Purdue University
© 2011 Cheryl Zhenyu Qian, Purdue University
© 2011 Cheryl Zhenyu Qian, Purdue University
© 2011 Cheryl Zhenyu Qian, Purdue University
© 2011 Cheryl Zhenyu Qian, Purdue University
Arthritis  Problem 00
 
 
 
 
 
Design Outcome of Enable The solution. Fits comfortably in hand
Track how long you have been inactive Design Outcome for Arthritis
Design Outcome 00
 
 
 
 
 
<ul><li>School of Visual and Performing Arts </li></ul><ul><ul><li>Industrial and Interaction Design </li></ul></ul><ul><u...
www.interactiondesign.us Deadline: Feb. 1 st , 2012
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Integrating Interaction Design Evaluation into Product Design

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Formative evaluation plays an important role in the domain of interaction design (IXD). It occurs throughout the design and development processes, with the results of evaluation feeding back to revise the design. How important is formative evaluation in a product design process? Will this method obstruct creativity, or it can inspire and promote better design? In the fall of 2010, students from a senior-level product design course and a graduate-level interaction design course were grouped together to work on a GE Healthcare sponsored design project: home-based health monitors for individuals with Cerebral Palsy, Parkinson’s Disease, Multiple Sclerosis, and Arthritis. Product design students led the overall process of design: investigating the diseases, brainstorming the concepts and finalizing the design with stages of prototypes and computer models. IXD students acted in two roles: designing the interactive design components of the concepts and running formative evaluations iteratively to improve the outcome during the process. They adopted several evaluation methods, including usability testing, interface criticism, cognitive walkthrough, and heuristic evaluation at different stages to evaluate and improve the design outcomes. Instead of being an outside critic, they actively participated in the creation process. Product design students gained from the experience of working in a multi-role team, listening to the evaluation results, and integrating suggestions into their work. This paper reports the structure and outcomes of these design collaborations, highlights the gains and losses in the process, and most importantly, illustrates a potential path to conduct such design education in the future.

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  • Reference: http://www.jjg.net/elements/pdf/elements.pdf From this page, I’ll show some famous theories about user experiences.
  • Reference: http://www.jjg.net/elements/pdf/elements.pdf From this page, I’ll show some famous theories about user experiences.
  • Reference: http://www.jjg.net/elements/pdf/elements.pdf From this page, I’ll show some famous theories about user experiences.
  • Reference: http://www.jjg.net/elements/pdf/elements.pdf From this page, I’ll show some famous theories about user experiences.
  • Reference: http://www.jjg.net/elements/pdf/elements.pdf From this page, I’ll show some famous theories about user experiences.
  • Integrating Interaction Design Evaluation into Product Design

    1. 1. Integrating Interaction Design Evaluation into Product Design Process
    2. 2. STEVE VISSER Professor of Industrial Design CHERYL ZHENYU QIAN Assistant Professor of Interaction Design Department of Art and Design
    3. 8. An urgent need to consider digital interaction
    4. 9. User Interaction Experience 00 interface + navigation
    5. 10. Interface 00 A boundary across which two independent systems meet and act on or communicate with each other.
    6. 11. Interface 00 What is the industrial designer’s responsibility? Physical interface itself or Integration of digital & physical interface
    7. 12. User Interface 00 Engineering-centered user-centered
    8. 13. A Humanized Interface <ul><li>Lessons learned so far: </li></ul><ul><li>Don’t replace humans </li></ul><ul><li>Don’t replicate humans </li></ul><ul><li>Reflect human behavior. </li></ul><ul><li>Three qualities of the human interface ( Christopher Fahey, IXDA 2010 ) </li></ul><ul><ul><li>Sentience </li></ul></ul><ul><ul><li>Intimacy </li></ul></ul><ul><ul><li>Personality </li></ul></ul>00
    9. 14. Navigation 00
    10. 15. Lost in the navigation 01
    11. 16. 01 Lost in the navigation
    12. 17. To integrate physical and digital interaction in education, there are gaps
    13. 18. Gap between design and cognitive science 01
    14. 19. Gap between design and information technology 01
    15. 20. Gap between design and evaluation methods 01
    16. 21. GE Healthcare Home Monitor for patients of Multiple Sclerosis, Parkinson's, Arthritis, Cerebral Palsy
    17. 22. What are the home monitors on the market?
    18. 23. Existing Product Usability Tests 00
    19. 24. Identified Problems 00
    20. 25. Diseases Research 00
    21. 26. Empathetic Research 00
    22. 27. Identified Many Problems <ul><li>For example, for CP </li></ul><ul><li>Impossible to make universal product creation since no two CP patients are exactly the same. </li></ul><ul><li>If wake up during the midnight, it is very hard to adjust position and fall back to sleep </li></ul><ul><li>Lack of resources to organize series of training </li></ul><ul><li>Lack of adequate information resources for patients who are over age of 18. </li></ul><ul><li>Expensive products and treatments </li></ul><ul><li>Eager to regain some form of freedom: from human aides, of movement, of social interaction. </li></ul><ul><li>… </li></ul>00 The design goal changed from monitoring to improving the chronic conditions and life quality
    23. 28. Concept Progression 00 Each team illustrate 12 design concepts
    24. 29. Review Concepts 00 96 design concepts generated from 8 teams
    25. 30. Physical Prototypes 00
    26. 31. Digital Prototypes 00
    27. 32. Design Evaluation 00
    28. 33. Multiple Sclerosis Problem © 2011 Cheryl Zhenyu Qian, Purdue University
    29. 34. Design Outcome © 2011 Cheryl Zhenyu Qian, Purdue University
    30. 35. © 2011 Cheryl Zhenyu Qian, Purdue University
    31. 36. © 2011 Cheryl Zhenyu Qian, Purdue University
    32. 37. © 2011 Cheryl Zhenyu Qian, Purdue University
    33. 38. © 2011 Cheryl Zhenyu Qian, Purdue University
    34. 39. © 2011 Cheryl Zhenyu Qian, Purdue University
    35. 40. Arthritis Problem 00
    36. 46. Design Outcome of Enable The solution. Fits comfortably in hand
    37. 47. Track how long you have been inactive Design Outcome for Arthritis
    38. 48. Design Outcome 00
    39. 54. <ul><li>School of Visual and Performing Arts </li></ul><ul><ul><li>Industrial and Interaction Design </li></ul></ul><ul><ul><li>Graphic Design (VCD) </li></ul></ul><ul><ul><li>Electronic and time-based Arts </li></ul></ul><ul><li>College of Engineering </li></ul><ul><ul><li>Mechanic Engineering </li></ul></ul><ul><ul><li>Computing Engineering </li></ul></ul><ul><ul><li>Electronic Engineering </li></ul></ul>Push the envelope of design
    40. 55. www.interactiondesign.us Deadline: Feb. 1 st , 2012
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