1. Mr Yan Tat Leung
12 Hercules Street Phone: 9904 6975 / 0414 303 363
Chatswood NSW 2067 Australian Citizen
CAREER PROFILE
A result-driven, proactive and busy-savvy sales and marketing representative/manager
and sales coordinator with extensive experience in advertising sales and management
for an Australian renowned telecommunication publication. For over 23 years I have
been very successful developing new sales business through acquisition of new clients
and retention of existing clients, and new communication channels for clients for their
brands and products. My goal is to take a sales or sales coordination position that
enables me to leverage my sales experience, along with my strong network skills to
drive and exceed revenue objectives
CAREER SUMMARY
Sensis
Sales Contract Coordinator 2009 – 2014
Account Manager Telesales 1998 – 2009
Vodafone
Sales Consultant 1998
Sander Industrial Co Ltd
Marketing Manager 1996 – 1998
SGS Hong Kong Ltd
Senior Marketing Executive 1994 – 1996
Sander Industrial Co Ltd
Sales & Marketing Executive 1990 - 1994
ACHIEVEMENTS SUMMARY
 Winner of Times (Tier 1) Pinnacle Award for outstanding performance in 2011
& 2012.
 Top Telemarketer of 2001 NSW/QLD Combined Market.
 Generated $ 100,000 new businesses in 2002 Metro Campaign for Sensis.
 Successful sales of Vodafone telecommunication service to 100 connections for
customers per month achieving 125% of the target number of 80 customers.
 Set up and trained up a strong professional sales team from scratch for Sander.
 Increased the sales volume by 10% by revising the business policy and
implementing a new price system for Sanders (Toys Manufacturer).
 Initiating an innovative ideas and production of sales kit for the Quality
Assurance Department.

2. EDUCATION
1993 – 1994 Diploma of Marketing
School of Professional and Continuing Education
University of Hong Kong, Hong Kong
1986 - 1990 Bachelor’s Degree of Business Economics
Brock University
St. Catharines, Ontario, Canada
EMPLOYMENT
Sales Contract - SENSIS Pty Ltd
Co-ordinator Level 2, 175 Liverpool Street
(2009 – Dec 2014) Sydney, NSW
(A Media Service Company which provides the print, on-
line and voice advertising strategies and solutions to
customers in including Yellow Pages and White Pages)
Duties:
 Providing sales support to sales teams of 10 Media
Sales each by assisting with external/internal customer
queries related to Sensis Advertising
 Liaising with customers to finalise issues from
paperwork or outstanding items including content
collection, billing and contact details
 Preparing sales proposal for customers in relation to
their communication objectives
 Delivering updated information to sales team
regarding Yellow Pages advertising directions and
guidelines
 Handling enquiries from customers in relation to the
sales contract
 Revising customers’ existing print and online
advertising in Yellow Pages with their most updated
information.
 Transitioning customers’ orders from Sales to
Production including cancellation, downgrade, retain
or upgrading
 Developing and managing effective and efficient
systems for keeping track of advertising workflow to
ensure customer advertisements are proceed
according to production schedules

3.  Coaching Media Sales to resolve Sales queries and
educating Sales in processes and requirements
Achievements:
 Winner of Times (Tier 1) Pinnacle Award for
outstanding performance in 2011 & 2012.
Account Manager - SENSIS Pty Ltd
Telesales 175 Liverpool Street
(1998 - 2009) Sydney, NSW
(A Media Service Company which provides the print, on-
line and voice advertising strategies and solutions to
customers in including Yellow Pages, White Pages and
City Search)
Duties:
 Direct sales and marketing for Yellow Pages and SENSIS
1234 with number of customers up to 1500 by phone
 Identifying customers’ needs and their business
objectives, and providing them with advertising
strategies and solutions
 Updating database with customers’ latest information
 Identifying new business opportunities with potential
customers to achieve higher business revenue
 Delivering, processing and dispatching promotion pack
to customers.
Achievements:
 Top Telemarketer of 2001 NSW/QLD Combined
Market.
 Generated $ 100,000 new businesses in 2002 Metro
Campaign
KEY SKILLS
 High level computer skills including Word, Excel and
PowerPoint
 Outstanding customer service with sound ability to
anticipate clients’ needs
 Revenue focussed
 Attention to detail

4.  Excellent organisational skills with sound ability to
prioritise Excellent oral and written communication
 Sound ability to remain professional both internally
and externally
 Can work independently and also in a team
 Ability to work under the pressure of deadlines
 High levels of adaptability, enthusiasm and flexibility
OTHER SKILLS
 Fluent in Cantonese & English
 Functional in Mandarin.
REFEREES
Judy Alan
Team Leader – Sales Contract Coordinators
SENSIS Pty Ltd
175 Liverpool St, Sydney NSW 2000
Tel : (02) 8312 3142 Mobile : 0410 613 639
Tristan Todd
Channel Strategy Specialist
SENSIS Pty Ltd
175 Liverpool St, Sydney NSW 2000
Tel : (02) 8312 2855 Mobile : 0438 042 720
Sonia Tranquille
Centre Manager
SENSIS Pty Ltd
175 Liverpool St, Sydney NSW 2000
Tel : (02) 8312 1893 Mobile : 0407 251 399