New Levels of Performance through
New Ways of Working




May 2010
2   Section 1 > Context
It is important that any analysis of the way
     we work also considers the way we live.

                               ...
We Live in a Volatile World




3   Section 1 > Context
How does your organization take the lead?




4   Section 1 > Context
A new way of working means
          being prepared to let go of old structures




5   Section 1 > Context
6   Section 1 > Context
To a large extent, your company is being
managed by long-departed theorists who
invented the conventions of “modern
manage...
There is no universal solution




7   Section 1 > Context
8   Section 1 > Context
You can’t choose a solution from the
“solution shelf”, you have to DESIGN the
way forward.

                           - M...
What is your path
                          to new levels of performance?




9   Section 1 > Context
Put the WORK that people do at the centre




10   Section 2 > Philosophy
Make sure BITS & BRICKS form
                                 a backbone of support




11   Section 2 > Philosophy
Recognize that the BRAINS
                                will give you an edge




12   Section 2 > Philosophy
Making a TRANSFORMATION
                                 the ultimate outcome




13   Section 2 > Philosophy
We combine years of experience...




14   Section 3 > Approach
...with the latest developments




15   Section 3 > Approach
INSIGHT into how WORK really gets done
                      in your organization




16   Section 3a > Approach, insight ...
Your organization is composed of
                               a variety of work styles




17   Section 3a > Approach, i...
Many collaboration processes are becoming
                  invisible to managers




18   Section 3a > Approach, insight ...
Employ different ways of looking to
                        DISCOVER the complete picture




19   Section 3a > Approach, ...
Understanding work patterns

                                        High    Integration                      Together



...
e
                         Exampolmplaint process lacks   1. Network View
                             C
                 ...
ING




22   Section 3a > Approach, insight into work
ING
     • THE AMBITION make insurance services better, more cost
        efficient and faster




22   Section 3a > Appro...
ING
     • THE AMBITION make insurance services better, more cost
        efficient and faster
     • THE PROJECT consulta...
ING
     • THE AMBITION make insurance services better, more cost
        efficient and faster
     • THE PROJECT consulta...
DESIGN the
                                         NEW WAY OF WORKING




23   Section 3b > Approach, design new way of w...
goals
                                                           of your
                                                 ...
goals
                                                              of your
                                              ...
Demonstrate relation




25   Section 3b > Approach, design new way of working
Google




26   Section 3b > Approach, design new way of working
Google
     • THE AMBITION the best work environment in the world for
        Google employees




26   Section 3b > Appro...
Google
     • THE AMBITION the best work environment in the world for
        Google employees
     • THE PROJECT analysis...
Google
     • THE AMBITION the best work environment in the world for
        Google employees
     • THE PROJECT analysis...
goals
                                                              of your
                                              ...
goals
                                                              of your
                                              ...
Discover effects




28   Section 3b > Approach, design new way of working
goals
                                                              of your
                                              ...
Quality design
     ✓      Adaptable and future proof
     ✓      Ease of use and generation proof
     ✓      Customer-fr...
Develop the BITS & BRICKS




31   Section 3c > Approach, develop bits & bricks
BITS
     • Working with digital documents
     • Bring information on-line
     • Support mobile workers
     • Expand th...
Ministry of Internal Affairs




33   Section 3c > Approach, develop bits & bricks
Ministry of Internal Affairs
     • THE AMBITION be less bureaucratic




33   Section 3c > Approach, develop bits & bricks
Ministry of Internal Affairs
     • THE AMBITION be less bureaucratic
     • THE PROJECT introduce digital work, from busi...
Ministry of Internal Affairs
     • THE AMBITION be less bureaucratic
     • THE PROJECT introduce digital work, from busi...
BRICKS
     • Introduce a variety of workplace settings
     • Make public spaces multifunctional
     • Add transparancy ...
AN AUTHENTIC WORK ENVIRONMENT
     • Brand is visible and tangible in the work environment
     • Add identity characteris...
Employees LEARN to apply
                                     the new way of working




36   Section 3d > Approach, learn...
37   Section 3d > Approach, learn new way of working
Shell




38   Section 3d > Approach, learn new way of working
Shell
     • THE AMBITION smarter and better use of work
        environments worldwide




38   Section 3d > Approach, le...
Shell
     • THE AMBITION smarter and better use of work
        environments worldwide
     • THE PROJECT increase accept...
Shell
     • THE AMBITION smarter and better use of work
        environments worldwide
     • THE PROJECT increase accept...
Generate IMPACT with
                                    a succesful implementation




39   Section 3e > Approach, implem...
Van Oord




40   Section 3e > Approach, implement
Van Oord
     • THE AMBITION improve collaboration in complex projects




40   Section 3e > Approach, implement
Van Oord
     • THE AMBITION improve collaboration in complex projects
     • THE PROJECT implementation of a new digital ...
Van Oord
     • THE AMBITION improve collaboration in complex projects
     • THE PROJECT implementation of a new digital ...
Insight into how work really gets done
in your organization




                      Design the new way of working




  ...
New Levels of Performance through
New Ways of Working




May 2010
You are free:
to copy, distribute and transmit the work


Under the following conditions:                                 ...
Upcoming SlideShare
Loading in …5
×

Ynno Core Presentation

18,411
-1

Published on

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
18,411
On Slideshare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

























































  • Ynno Core Presentation

    1. 1. New Levels of Performance through New Ways of Working May 2010
    2. 2. 2 Section 1 > Context
    3. 3. It is important that any analysis of the way we work also considers the way we live. - Richard Donkin 2 Section 1 > Context
    4. 4. We Live in a Volatile World 3 Section 1 > Context
    5. 5. How does your organization take the lead? 4 Section 1 > Context
    6. 6. A new way of working means being prepared to let go of old structures 5 Section 1 > Context
    7. 7. 6 Section 1 > Context
    8. 8. To a large extent, your company is being managed by long-departed theorists who invented the conventions of “modern management” back in the early years of the 20th century. - Gary Hamel 6 Section 1 > Context
    9. 9. There is no universal solution 7 Section 1 > Context
    10. 10. 8 Section 1 > Context
    11. 11. You can’t choose a solution from the “solution shelf”, you have to DESIGN the way forward. - Marty Neumeier 8 Section 1 > Context
    12. 12. What is your path to new levels of performance? 9 Section 1 > Context
    13. 13. Put the WORK that people do at the centre 10 Section 2 > Philosophy
    14. 14. Make sure BITS & BRICKS form a backbone of support 11 Section 2 > Philosophy
    15. 15. Recognize that the BRAINS will give you an edge 12 Section 2 > Philosophy
    16. 16. Making a TRANSFORMATION the ultimate outcome 13 Section 2 > Philosophy
    17. 17. We combine years of experience... 14 Section 3 > Approach
    18. 18. ...with the latest developments 15 Section 3 > Approach
    19. 19. INSIGHT into how WORK really gets done in your organization 16 Section 3a > Approach, insight into work
    20. 20. Your organization is composed of a variety of work styles 17 Section 3a > Approach, insight into work
    21. 21. Many collaboration processes are becoming invisible to managers 18 Section 3a > Approach, insight into work
    22. 22. Employ different ways of looking to DISCOVER the complete picture 19 Section 3a > Approach, insight into work
    23. 23. Understanding work patterns High Integration Together Dependence tekst Low Routine Expert Low High Complexity (c) 2005 Davenport 20 Section 3a > Approach, insight into work
    24. 24. e Exampolmplaint process lacks 1. Network View C Hypothesis: “ 2. Process View effectiveness” 3. Value View 21 Section 3a > Approach, insight into work
    25. 25. ING 22 Section 3a > Approach, insight into work
    26. 26. ING • THE AMBITION make insurance services better, more cost efficient and faster 22 Section 3a > Approach, insight into work
    27. 27. ING • THE AMBITION make insurance services better, more cost efficient and faster • THE PROJECT consultancy and program management to streamline operations and IT 22 Section 3a > Approach, insight into work
    28. 28. ING • THE AMBITION make insurance services better, more cost efficient and faster • THE PROJECT consultancy and program management to streamline operations and IT • THE PERFORMANCE IMPROVEMENT productivity improvements of more than 20% and a foundation for new products 22 Section 3a > Approach, insight into work
    29. 29. DESIGN the NEW WAY OF WORKING 23 Section 3b > Approach, design new way of working
    30. 30. goals of your organization demonstrate relation 24 Section 3b > Approach, design new way of working
    31. 31. goals of your organization demonstrate relation starting points for your new way of working 24 Section 3b > Approach, design new way of working
    32. 32. Demonstrate relation 25 Section 3b > Approach, design new way of working
    33. 33. Google 26 Section 3b > Approach, design new way of working
    34. 34. Google • THE AMBITION the best work environment in the world for Google employees 26 Section 3b > Approach, design new way of working
    35. 35. Google • THE AMBITION the best work environment in the world for Google employees • THE PROJECT analysis of the workplace factors that lead to actual knowledge creation, sharing and use 26 Section 3b > Approach, design new way of working
    36. 36. Google • THE AMBITION the best work environment in the world for Google employees • THE PROJECT analysis of the workplace factors that lead to actual knowledge creation, sharing and use • THE PERFORMANCE IMPROVEMENT global design guidelines for a better performance of the work environment 26 Section 3b > Approach, design new way of working
    37. 37. goals of your organization demonstrate relation starting points for your new way of working 27 Section 3b > Approach, design new way of working
    38. 38. goals of your organization discover demonstrate effects relation starting points for your new way of working 27 Section 3b > Approach, design new way of working
    39. 39. Discover effects 28 Section 3b > Approach, design new way of working
    40. 40. goals of your organization discover demonstrate effects relation starting points for your new way of working 29 Section 3b > Approach, design new way of working
    41. 41. Quality design ✓ Adaptable and future proof ✓ Ease of use and generation proof ✓ Customer-friendly ✓ Reinforces the identity ✓ Sustainable 30 Section 3b > Approach, design new way of working
    42. 42. Develop the BITS & BRICKS 31 Section 3c > Approach, develop bits & bricks
    43. 43. BITS • Working with digital documents • Bring information on-line • Support mobile workers • Expand the network • Collaborate online 32 Section 3c > Approach, develop bits & bricks
    44. 44. Ministry of Internal Affairs 33 Section 3c > Approach, develop bits & bricks
    45. 45. Ministry of Internal Affairs • THE AMBITION be less bureaucratic 33 Section 3c > Approach, develop bits & bricks
    46. 46. Ministry of Internal Affairs • THE AMBITION be less bureaucratic • THE PROJECT introduce digital work, from business case through implementation 33 Section 3c > Approach, develop bits & bricks
    47. 47. Ministry of Internal Affairs • THE AMBITION be less bureaucratic • THE PROJECT introduce digital work, from business case through implementation • THE PERFORMANCE IMPROVEMENT simplified business processes and a government showcase 33 Section 3c > Approach, develop bits & bricks
    48. 48. BRICKS • Introduce a variety of workplace settings • Make public spaces multifunctional • Add transparancy to the work environment • Map out the organization based on desired networks • Add strategic social places • Facilities based on mobility, customization and different working hours 34 Section 3c > Approach, develop bits & bricks Illustration (c) OTH Ontwerpgroep Trude Hooykaas bv
    49. 49. AN AUTHENTIC WORK ENVIRONMENT • Brand is visible and tangible in the work environment • Add identity characteristics of the employees • Convert strategic attributes to design attributes 35 Section 3c > Approach, develop bits & bricks
    50. 50. Employees LEARN to apply the new way of working 36 Section 3d > Approach, learn new way of working
    51. 51. 37 Section 3d > Approach, learn new way of working
    52. 52. Shell 38 Section 3d > Approach, learn new way of working
    53. 53. Shell • THE AMBITION smarter and better use of work environments worldwide 38 Section 3d > Approach, learn new way of working
    54. 54. Shell • THE AMBITION smarter and better use of work environments worldwide • THE PROJECT increase acceptance, manage the change and evaluate the effects of work environments in several locations 38 Section 3d > Approach, learn new way of working
    55. 55. Shell • THE AMBITION smarter and better use of work environments worldwide • THE PROJECT increase acceptance, manage the change and evaluate the effects of work environments in several locations • THE PERFORMANCE IMPROVEMENT smarter work environment and more efficient usage of offices 38 Section 3d > Approach, learn new way of working
    56. 56. Generate IMPACT with a succesful implementation 39 Section 3e > Approach, implement
    57. 57. Van Oord 40 Section 3e > Approach, implement
    58. 58. Van Oord • THE AMBITION improve collaboration in complex projects 40 Section 3e > Approach, implement
    59. 59. Van Oord • THE AMBITION improve collaboration in complex projects • THE PROJECT implementation of a new digital work environment and digital way of working 40 Section 3e > Approach, implement
    60. 60. Van Oord • THE AMBITION improve collaboration in complex projects • THE PROJECT implementation of a new digital work environment and digital way of working • THE PERFORMANCE IMPROVEMENT big quality improvements of project files meet rigorous customer requirements 40 Section 3e > Approach, implement
    61. 61. Insight into how work really gets done in your organization Design the new way of working Develop the bits & bricks Employees learn to apply the new way of working Generate impact with a succesful implementation 41 Section 3 > Approach
    62. 62. New Levels of Performance through New Ways of Working May 2010
    63. 63. You are free: to copy, distribute and transmit the work Under the following conditions: Orteliuslaan 9 Attribution 3528 BA Utrecht You must attribute the work in the manner specified by the author or licensor (but not info@ynno.com in any way that suggests that they endorse you or your use of the work). T +31 (0)30 767 05 00 Noncommercial You may not use this work for commercial purposes. No derivative works You may not alter, transform, or build upon this work.

    ×