YIT internal magazine - ing 01/2010

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YIT Group publishes the magazine titled "ing" twice a year. The magazine is designed especially for our clients, partners, shareholders and also for the public. In magazine "ing" you can read about …

YIT Group publishes the magazine titled "ing" twice a year. The magazine is designed especially for our clients, partners, shareholders and also for the public. In magazine "ing" you can read about our international activities in all areas of our products and services.

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  • 1. www.yit.fiEngineering for LivingYITGroupStakeholderMagazine1 | 2010Many municipalities have secured a partnership with YIT for technical operations.Their savings are just one of the visible benefits of the service agreements. 10Road safetyall year round
  • 2. Publisher: YIT Oyj, PL 36 (Panuntie 11), FI-00621 Helsinki, tel. 020 433 111, www.yit.fi Editor-in-chief: Eija PesonenEditorial staff: Kirsi Hemmilä, Sanna Jääskeläinen, Anne Kotila, Päivi Pyötsiä, Mari Rahikka, Tuija Vilhomaa Editorialsecretary: Jukka Holopainen, Pohjoisranta Oy Layout: Eerikki Soininen Cover photo: Joni Nuutinen Printing house:Erweko Painotuote Oy. The paper production and printing process meet Nordic environmental requirements.ISSN: 1795-7850 Read -ing on the Internet: www.yit.fi/julkaisut Source of address: YIT’s Customer register.Changes of address: www.yit.fi/julkaisut. We welcome your feedback and ideas: eija.pesonen@yit.fiThe next -ing will be published in November 2010.Engineering for Living2 | -ingWhat does -ing mean?The magazine’s name refers to the phrase Engineering for Living. Itcombines the two ideas guiding all of our operations. First, YIT’s corearea of competence is in high quality technical know-how. Second, for ustechnology itself has no intrinsic value – it is simply our way to providepeople with a functional living environment.-ingThe heavy snows of last winter took Finland by surprise. While some people werethrilled by the seemingly endless snowfall, for others the winter came to mean onething: shovelling snow.Now winter and snow ploughing are already behind us, but the work of roadmaintenance goes on with brushing and collecting sand on roads, washingbridges, setting up new traffic signs with speed limits and so on. YIT provides roadmaintenance services around the year – from summer to winter.The Centre for Economic Development, Transport and the Environment (ELY)makes long-term maintenance contracts with maintenance service companies.The length of the contract guarantees experience and networking, andthrough that, profitability for the contractors. YIT Finland has received two new(EUR 18 million) maintenance service contracts in April.Maintenance development is not only restricted to Finland. In Ramenskoye,Russia, our property maintenance company takes care of all the residentialbuildings built by YIT. The Russian property maintenance company differs fromits Finnish counterpart in that it simultaneously fulfils the administrative andpractical duties of both the housing cooperative and the building itself. Nowadaysour property maintenance company also operates in Zhukovsky, Pushkino andNoginsk. Our operations are expanding as more buildings are constructed.For the buyer, YIT offers more than simply a momentary partnership; indeed,our buyers can reap the benefits of a long-term association. Besides building andselling homes, we also take responsibility for a building’s later use. This gives us areal competitive edge in the Moscow area.In Norway, modern technology and our maintenance service are increasing theefficiency of a new hospital, enabling the hospital staff to give patients the attentionthey deserve. Upkeep and maintenance are based on YIT’s ServiFlex concept,which is a comprehensive full-maintenance package. In Denmark the ESCOcooperation begun by the Municipality of Halsnæs and YIT is the country’s mostextensive energy use innovation project so far. For example, Halsnæs has pledgedto invest in energy conservation solutions and to decrease CO2emissions annuallyby two per cent until 2025.You can read more about these and many other projects in -ing’s inner pages.Enjoy!Keeping roads in good shape– all year roundEngineering for LivingMAINTENANCE WORKERVesa Valtonen from YIT’s Infraservices has a diverse rangeof responsibilities in road maintenance. In the winter, he iskept busy with ploughing, salting and sanding, not to mentionclearing packed snow and doing crane work. As springapproaches, he turns his attention to the work of sand removaland pavement repair. In the summer, he is responsible for dustbinding, levelling gravel roads, washing and sweeping roadsand bridges plus changing and cleaning traffic signs. Valtonen’sjob also includes clearing roadside greeneryand maintaining green belts.Eija Pesonen, Editor-in-chief
  • 3. -ing | 3contents 1 | 201004 -ING SHORT05 OFF TO A GOOD START The ESCO-cooperation (Energy ServiceCompany) between the municipality HalsnæsKommune and YIT represents the largest energyrenovation project in Denmark up until now.08 TOP HOSPITAL GETSINTO SHAPE IN HELSINKI The Children’s Hospital in Helsinki gets newfacilities with expansion and high level renovation.15 RUSSIAN PROPERTYMAINTENANCE MARKETEXPANDING Yit has launched significant additional services forits YIT Home customers in the Russian market.16 WARMTH FOR THE WELSH Severn Power Combined Cycle gas turbine plantat Uskmouth, near Newport in South Wales, hasbeen the workplace of 200 YIT professionals sinceMay 2009.Keeping Finnish roads in good trimYIT provides extensive road maintenance services all year round. 06The largestnatural gasterminalin SwedenIn Nynäshamn, Sweden,YIT is playing a significantrole as the builder of thestorage tank and pipingsystems for a liquefiednatural gas terminal. 14More timefor patientsin OsloServiFlex, a conceptunique to YIT, meansbetter and moreflexible service for AhusUniversity Hospital. 11UNION OF TRUSTOver the past eight years, thecooperation in maintenancebetween YIT and Forchemhas evolved into a closerelationship. 12
  • 4. 4 | -ing-ing shortn A world-class fitness and wellness centre,Salmisaari Wellness Centre, is opening itsdoors to the public in the Salmisaari businessdistrict in Helsinki on 1 April 2010. Thewellness centre, easily accessible by publictransportation, has facilities for all kindsof physical activities and for every sportsenthusiast. The 20,000 m2facility, designedand built by YIT, is owned by Varma MutualPension Insurance Company.Among other things, there are two full-sizedice rinks, an indoor beach volleyball court, afitness centre, versatile dance studio facilities,a bowling alley and a games arena. It is alsopossible to practise climbing on the 31-metreclimbing wall, which is the tallest in Europe.In addition to the fitness facilities, SalmisaariWellness Centre provides wellness services,such as massage therapy and hairstylingservices, restaurants and other commercialservices related to fitness and well-being.– Varma became a Salmisaari WellnessCentre investor because of its great locationand because we believe that there will be anincreased demand for fitness services likethese in the future. A bonus for this projectis that we are also investing in a project thatenhances the well-being and health of thepeople, comments Jari Toikka, Director ofcontracting for Varma.Fitness servicesfor the City of HelsinkiThe development of the Salmisaari fitnesscentre concept was launched in 2007 andconstruction was begun in December of2008. YIT implemented the fitness centre’s 37million euro project with founder-contractorrisk without support from the public sector.– Using financing arranged independentlyby YIT made it possible to implement a fitnesscentre for Helsinki residents without theconstruction tying up the financial resourcesof the city or the national government. Withversatile solutions, we are able to meet theneeds of the municipalities and the citieseven in a challenging fiscal situation, saysTapio Salo, Director of office and businessconstruction.Additional informationTapio Salo, Director, office and businessconstruction, YIT Construction Ltd,tel. 050 505 2608, tapio.salo@yit.fiYIT builds new facilities for SIA Towers ConstructionManagement in Riga, Latvia. The project will includeoffice, hotel and retail facilities that will be constructedon foundations and underground premises that havealready been completed. The agreement will be to construct the frameand façades. The contract sum will be determined based on actualworks being completed. The first stage of works is expected to beapproximately EUR 40 million.SIA Towers Construction Management will build the towers on behalfof the owner, SPI Real Estate Holdings, a Luxemburg-based real estatedeveloper, part of the SPI Group. The building consists of two circularhigh rise towers 31 floors and 29 floors. The tallest tower will reach 120metres and the total area of the premises will be approximately 100,000square meters of which 70,000 are located above ground. The Hoteltower is to be operated by Starwood hotels and Resorts Worldwide,Inc. under the brand name Sheraton.– The innovative construction of the two connected buildings isbound to become one of the outstanding architectural landmarks in theBaltic Region, says Val Mendeleev, CEO of SPI Group.– We are excited about this project, which we believe will be apromising one despite the economic circumstances in the region. OurGroup made a thorough analysis of the General Contractors whosebusiness concept is to help their customers to invest profitably andto maintain the value of investments. We are looking forward to anexcellent co-operation with YIT, Mendeleev continues. nRound Towers to RigaSalmisaari Wellness Centre opened its doors
  • 5. -ing | 5The ESCO-cooperation (Energy Service Company) between themunicipality Halsnæs Kommune and YIT represents the largest energyrenovation project in Denmark up until now. As far as large-scale energysavings goes, the project is undeniably a pioneer.Text Søren DavidsenOff to a good start – the largestESCO-project in Danish historyEnergy saving projects constituteone of the strategic focus areas ofYIT in Denmark. The new contractaims at energy renovation of 120buildings with a total area of 176,000 m2.The basis of the contract rests on confirmedenergy savings with a write-off period ofapproximately 15 years.In sum, ESCO means a business modelfor energy renovation in buildings based ontotal solutions for energy renovation providedby a company such as YIT. These totalsolutions will reduce energy consumption,and the investment in the energy renovationwill be paid off through the guaranteed andcontinuously obtained savings.Ambitious energy savings andmotivated staffHalsnæs Kommune is a so-called climatemunicipality. In other words, HalsnæsKommune is obliged, for instance, to investin energy saving solutions and to reduce CO2emissions by two per cent every each yearuntil 2025, thereby doing its part to preventrapid climate change. In this way, ESCO isan effective means to obtain and measureenergy savings, making Halsnæs stand outamong other municipalities in signing thelargest ESCO-agreement in Danish history.Regarding ESCO, Halsnæs Kommune istaking a pioneering role together with YIT.The annual energy costs of HalsnæsKommune add up to EUR 2.8 million.According to the analysis, it will be possible tosave 28.5 per cent on electricity and 30.7 percent on heating costs. The total investmentpotential of the new contract is EUR 12.3million.– The ESCO-cooperation with YIT isa very ambitious step towards achievingcomprehensive energy savings. We considerthe ESCO-project to be a very positive actionbecause it deals with energy savings in athorough and complete way with guaranteedsavings as opposed to improving our buildingmass bit by bit, project by project, Chairmanof the steering group and director Svend-ErikNielsen from Halsnæs Kommune says.Nielsen continues that it’s really motivatingto take part in such a large-scale energyproject. Because so many people in themunicipality are involved and affected by theproject, whether they are in management orpart of the technical personnel, the ESCO-project fosters a positive attitude towardsreducing energy consumption on a broadscale. As a part of the ESCO-agreement, thetechnical staff will receive training during theimplementation phase as well as continuingeducation during the 10 year operation phase;this will certainly enhance awareness andinvolvement in saving energy.Project phases and statusThe project is divided into three phases. Phase1, the phase of analysis and project design,lasts until June 2010. Phase 2, the contractand installations phase, will be executed fromsummer 2010 to December 2011. Phase3, the operation and guarantee phase, hasthus far been agreed to last 10 years, fromDecember 2011 to 2021.Comprised of both a steering group and aworking group, the project team is workingintensely on making a detailed energyregistration and analysis of the 120 buildingsin question. The goal of the energy analysis isnot only to point out possible energy savingsin e.g. heat and electricity consumption, butalso to provide recommendations on how toencourage people to think of turning to otherforms of energy, namely, renewable energysuch as geothermal plus solar heat and windenergy. nSvend-Erik Nielsen
  • 6. Antti Piirainen, theregional manager ofELY for Pirkanmaa,believes that researchand development of roadmaintenance warrantsheavy investment.6 | -ingRoad safetysnowfall began, YIT’s Tampere serviceswere at the ready.Successful road maintenancestarts with the site managerELY and the Finnish Transport Agencyhave all of their projects carried outthrough competitive tendering; thisincludes construction, planning andmaintenance as well as other related jobsand the reported results. In addition,consulting services are also sought forwork with authorities and for qualitycontrol.– We give out maintenance contractsthat last five to seven years. The lengthof the contract guarantees us experienceand networking, and through that,profitability for the contractors. Becausethe bidding round is a burdensomeprocess, long-term contracts alleviate theheadaches involved with that process,says Piirainen.The key problem in road maintenanceis the availability of capable personnel.This line of work seems to be attractingfewer and fewer candidates. In Piirainen’sview, the site manager is the mostimportant person in a road maintenanceproject. After all, the success of everyproject depends on him or her.– Due to the recession, roadmaintenance equipment has been readilyavailable. The winter’s heavy snowfallnevertheless took the contractors bysurprise, forcing them to concentratemore on dealing with snow banksblocking visibility at intersections andclearing snow off traffic signs, amongother things, Piirainen adds.Additionally, a zero-toleranceapproach to road slipperiness has comeinto effect for high-traffic volume roads,such as the motorways of SouthernFinland. This means that slipperiness iscombated in advance.Piirainen insists that Drivingconditions can’t always be ideal, andthat’s why it’s so important to be vigilantwith road maintenance. The road surfaceis most dangerous when it’s full of cracksThe winter of 2010 wasnothing out of theordinary in Finland,though many would begto differ. In fact, accordingto long-term statistics,it was a normal winter. The abundantand continuous snowfall nonethelessdemonstrated to citizens using the roadsthat quality road maintenance is moreimportant than ever before.– The impacts of climate change onroad maintenance contracts have beenconsidered at the Centre for EconomicDevelopment, Transport and theEnvironment, but no decisions havebeen taken regarding how the matter willbe taken into account. As far as roadmaintenance is concerned, the freezingtemperatures turned out to be a positivething – the roads did not need to besalted, says Antti Piirainen, the regionalmanager of ELY for Pirkanmaa.YIThastakencareof roadmaintenancecontract work in the Tampere areafor years. So, this year, as soon as the
  • 7. -ing | 7The Centre for Economic Development, Transport and theEnvironment (ELY) cannot afford to compromise when it comesto obtaining reliable and high-quality road maintenance. It goeswithout saying that the end result must also satisfy road users.Text Eija Pesonen Photos Sami Helenius and YITall year roundand potholes, never mind when there’sblack ice.Winter-damaged road networksdangerous in springOne of the big problems in roadmaintenance in springtime is groundfrost damage. At first it appears as surfacedamage, meaning that the road surfacecan soften to a depth of 15 centimetresin the worst of cases. This may lead tostructural damage, which, in the case ofunpaved roads, means that the weight oftraffic cannot be withstood. At worst theroad may be rendered unusable.– We seek to protect the roads mostvulnerable to frost damage with weightrestrictions. Even though frost damageis essentially a problem related to spring,it can also occur during rainy autumns,Antti Piirainen says.Professional drivers are the road userswho can best understand the significanceof road maintenance. Beginners don’treally appreciate its importance becausethe topic is largely ignored in drivingschools.Piirainen makes this suggestion:–  Driver education should includea section with lessons about roadmaintenance as administered byhighway officials and road maintenancecontractors. Further, he maintains thatthe responsible road user always takesother people on the road into accountand obeys the rules of traffic.– In case of a traffic accident everyperson on the road has a duty to callthe 112 emergency phone numberimmediately so that the police and rescueservices can reach the scene as soon aspossible. If necessary, the authority/official may call a maintenance contractoronto the scene to remove the slipperiness,to put up detours and to do clean-up.R & D activities:there’s room for improvementPiirainen sees competition in the roadmaintenance business as a positiveYIT Finland has receivedtwo new maintenanceservice contracts inApril. The value of thesecontracts is over EUR 18million.thing. The new contractors not onlybring increased expertise but also newperspectives.– I myself am supervising the YIT’sTampere and Destia Oy’s Vammalaregional projects. Having two differentcontractors makes this work moremeaningful – you learn new things. Ibelieve that YIT’s future in the field looksgood, but more experience and know-how is needed.At the moment joint developmentprojects between customer and contractorare rare.– Guidelines should be establishedin order to get a more active grip onjoint R&D activity. We are now lookingfor a sponsor. For today’s contractorsthere are too few benefits to be gainedfrom innovation. The hectic nature ofmaintenance work doesn’t necessarilyallow the time for product development.Contractors need to have personnelspecifically committed to R&D activity.YIT appears to be headed in thisdirection, Piirainen reckons. n
  • 8. 8 | -ingIn Finland the treatment ofdemanding and rare paediatricdiseases has been centralisedto Children’s Hospital, whichbelongs to the Helsinki andUusimaa Health Care District.In August of 2010, its staff willbe able to enjoy the results ofthe multi-phase renovation andexpansion work in new facilities.Text Eija Pesonen Photos Joni NuutinenTop hospital– In reality, thereshould be noconstruction in afunctioning hospital.The conditions forthe builder are reallydemanding; patientsand staff are thetop priority – andthey should not bedisturbed in anyway. Fortunately,everything has gonevery smoothly withYIT, emphasises VeliYlitalo, the seniorphysician in charge.
  • 9. -ing | 9into new shapeThe Children’s Hospitalmoved to its currentfacilities at Meilahtihospital area back in1946. Over the decades,it has developed and expanded intoone of Europe’s most respectedclinics for paediatric diseases. Thereare wards for paediatric diseasesand paediatric surgery, a surgicaland anaesthesia department, twointensive care units and outpatientclinics, as well as the functionssupporting them. In addition,the centralised health care centrefor Helsinki also provides on-callservices in the facilities on eveningsand weekends.The main reason for the start ofthe renovation and expansion atthe Children’s Hospital in January2009 was that the old facilitiesbecame too cramped, even turninginto a bottleneck for cardiacsurgeries, among other things.– The intensive care unit facilities,for example, have been in needof renovation for years, and notjust because of the water damage.There has been moisture damagein the ceilings of the differentrooms, one after another. Afterthe expansion, the patients can betreated on time and the facilitiesare no longer the limitation for thecare, says Veli Ylitalo, the seniorphysician and the director of thepaediatric neurology clinic group.A demanding renovation andconstruction projectThere are over a thousand memberson the Children’s Hospitalstaff – nursing staff, physicians,psychologists, dieticians,custodians, and even preschoolteachers. Since last year, they haveall had to cope with working amidsta demanding construction site.– We had to move the wards asthe renovation progressed. I can’thelp but admire our staff; they havebeen very flexible throughout thisconstruction project. At times –for example, during the detonation
  • 10. 10 | -ingwork of the new construction area –the conditions have been unreasonablefor them. There were no alternatives,however, since the working hospital hadto undergo repairs and renovation. Goodand close cooperation got things going,says Veli Ylitalo, the chief representativein the project for the user.The special solutions required for theoperations of the hospital have beentaken into account in the design andconstruction phases to the last detail. Asconstruction progressed, joint meetingshave been held frequently, and theimplementation has been followed to thetiniest detail.– Both the construction staff and thespecial designers for the hospital wereparticipating in the job site meetings.The wards and the builder had jointlyagreed upon what could be done andwhere, without impeding the runningof the hospital. We are the ones callingthe shots. The builders have been greatlisteners, always aware of whatever wasgoing on in any given ward at the time.This has certainly been one of YIT’smost demanding construction projects,since there is no other paediatric hospitalin Finland of this level and size, says VeliYlitalo.Invaluable significancefor paediatric health careThe Children’s Hospital is the onlyplace in Finland where paediatric heartsurgeries and organ transplants areperformed.– Thanks to the construction project,we are gaining many new facilities.There will be six operating suites in theanaesthesia and surgical department,14 recovery beds and different specialfacilities for patients undergoingprocedures prior to surgery, for example,connecting to the heart-lung machine,states Ylitalo.The new intensive care unit will have 16hospital beds and facilities for differentpurposes, including isolation and familyrooms. The MRI-imaging is going tobe moved from the temporary “crate”adjacent to the clinical building to themodern facilities being built adjacentto the intensive care unit. With the newwards, there will be many other facilitiesneededinthedailyrunningof thehospital,such as office, pharmacy, maintenance,storage, conference and social facilities –as well as a new auditorium with a directcamera link from the operating rooms.– The audiovisual system with camerasconnected to operating room lights aloneis a project of about EUR 1 million. Thetreatment procedures are recorded anddocumented for both educational and, ifnecessary, legal use. The image transfersystem will be installed in the auditorium,lecture hall and in the conference rooms,among others, Ylitalo says.Konsta Karaskuru, constructionsuperintendent for YIT, maintainsthat the work has been progressing onschedule and that most of the surfacematerials have already been installed.Furnishing, installation of the hospitalequipment and devices, and the yardwork still need to be done. nOccupational Safety– TR-measurement 95 per cent– The real challenge for the project is that the activities of the hospital surround our constructionwork – partially above and below us, as well as behind the wall. Some of the construction workhas to be done inside a functioning hospital, and a large connection area to the old buildingmakes it very challenging. A high level of technology, multi-dimensional details plus the five-levelpatient elevator, built in the old building and serving the new part of the hospital, contributed tothe project’s complexity, adds Karaskuru.TR-measurement is a weekly observation tour of the construction site that is used to measurethe level of safety at the site. In the measurement, the things that are “right” in relation tothings that are “wrong” are observed. In real terms, the percentage thus achieved on typicalconstruction sites is between 70 – 99 per cent.The Children’s Hospitalby the numbers 2008Number of patients 35,467Treatment sessions 8,154Outpatient visits 55,993Emergency room visits 17,022On-call outpatient visits 22,760Operations 4,896Emergency surgeries 2,050On-call duty 24 hrs/dayPatient age range 0–16 years– With a couple of exceptions, our TR-measurementhas been over 95 per cent or, in other words,at a good level. There have only been a coupleof occupational injuries and they havebeen very minor bruises, maintainsconstruction superintendentKonsta Karaskuru
  • 11. -ing | 11Hygiene standards in operating theatres,laboratories and isolation wards must beextremely high. YIT service includes changingHepa filters, ensuring that rooms are 100%sterile.At Ahus, Norway’s mostmodern hospital, time forpatients is created withadvanced technology. Thecrucial role of service andmaintenance is based onYIT’s ServiFlex concept.ServiFlex,– all in one contract• Total technical service andmaintenance• Flexible modular system• Provides complete service control• Effective and cost-saving• One personal contact – one agreement• 82 different contract combinationsThis is Ahus:• 40,000 admitted patients• 172,000 polyclinic patients• 40,000 day patients• 5,900 observation patients• 110,000 pictorial diagnosticinvestigations• 21,000 operationsService essential for efficiencyin new Norwegian hospital.Text Knut Gaaserud Photos YITMore timefor patientsAfter Norway’s majorhealth care reform in2001, the decision wasmade to build Ahus, anew central hospital forthe county Akershusand parts of Oslo. In August of 2008,on opening day, specialists described thenew hospital as the most patient-focusedhospital in Europe.More than 4,800 employees providehealth services to 340,000 inhabitants inthe area.During its construction, the projectdirector for the hospital, Bjørn Sund,made this comment: – The technicalsolutions chosen will give hospital staffmore time with patients. The operationand maintenance of the installationswill be taken care of by specialists andpersonnel particularly dedicated to andtrained for these tasks. YIT is a companythat possesses such expertise in a numberof professions and fields.Major orders for YITAhus and YIT signed the country’slargest air handling contract ever for145 complete air treatment plants and58 specialised rooms, such as operatingtheatres, isolation wards, laboratoriesand infection rooms. All will be deliveredwith systems for energy recovery, andwith a capacity of up to 1,250,000m³/h. Furthermore, they will includean advanced vacuum-based system andplant for removal and transportation ofgarbage and laundry. Finally, there will beequipment and systems for the hospitals’advanced audio-visual installations.Deliveries will demonstrate YIT’sability to supply diverse technicalsolutions.ServiFlex means better andmore flexible serviceAhus’ clear policy of limiting its ownresources to service and maintenanceled YIT and Ahus to sign service andmaintenance agreements. ServiFlex,a concept unique to YIT, formed thebasis of these contracts. It is a highlystructured and comprehensive system fortotal service packages. Erik Schou, YIT’sSales and Marketing Manager for theOslo department, explains: – ServiFlexis well established on the Norwegianmarket and we have a number of goodreferences. The concept covers all serviceareas and we recognize that the customeroften concentrates on the varied solutionsServiFlex provides, thus moving awayfrom short-term economic assessments.Moreover, because our offer onlyinvolves one contact person from ourorganization, the client’s administrativeworkload is lightened.Service at Ahus,– what does it include?Inshort,theagreementsincludeserviceonall ventilation equipment in laboratories,operating theatres and isolation wards, inaddition to the computer room coolers.For the vacuum plant and systems forlaundry and garbage, YIT providesservice on all automatic, mechanical andtechnical air equipment. For the deliveredaudiovisual systems and equipment, theagreement will guarantee uninterruptedoperation at all times.All ServiFlex contracts will beperformed with a combination of routineservice and a 24-hour service line forimmediate action. n
  • 12. 12 | -ingWhen Forchem’s pineoil factory was beingestablished in Rauma in2001, it was clear fromthe beginning that strongpartnerships would besought for the company.– Keeping all the know-how on our own payrollis not always possible. Sometimes it just makessense to rely on others, maintains Timo Saarenko,the production manager for Forchem.– Outsourcing has been the correct strategicdecision for us. We chose our partners after muchconsideration, and we haven’t really had to changethem over the years, says Saarenko.YIT chosen as partnerfor maintenance from early onMatti Koponen, YIT’s maintenance manager,became familiar with factory during itsconstruction phase. At that point, one of themost interesting tasks was hiring personnel for themodern factory.– I initially imagined that we’d be looking forseasoned professionals in maintenance. However,the factory was equipped with such moderntechnology that we needed young, trainedindividuals used to finding new information, saysKoponen.The selected individuals became involved rightat the construction stage: they were installinginstruments and participating in the same trainingas the rest of the staff. And so they knew thefactory well even before operations got underway.Sufficient staffing is acquiredcost-effectivelyWhen maintenance is transferred to an outsideentity, responsibility for taking care of theappropriate staffing levels is also transferred out ofthe hands of the factory. Besides Matti Koponenand one subcontractor, there are five other YITemployees taking care of the daily maintenanceduties at Forchem. During the stoppages,additional personnel are drawn from the main unitas well as from the broad networks of differentservice providers. During one stoppage there were72 employees at the most.– Annual repairs have gone off well. Based onmy earlier experience, staffing is a labour-intensivetask. We’ve now been able to get sufficientmanning levels cost-effectively, without additionaldowntime, says Esko Kiviranta, a processdeveloper.A close relationship also means that Forchemhas not hired their own maintenance manager;rather, they were able to entrust that role toMatti Koponen, who also oversees the thermaloil heater. In the development projects, theperspective of maintenance is considered, andKoponen’s suggestions for improvement are takeninto account.– Operational latitude is based on trust, andit is largely a matter of having the right person.In order to get to this level of trust, the partnermust be involved in the process. Then he also hassomething to give to us, maintains Kiviranta.– The operational environment of Forchem isdemanding, and there are unique characteristics inthe process, such as high temperature levels. OverUnion of TrustOutsourcing maintenance was an excellent strategic decision for Forchem.The cooperation with YIT over the past eight years has evolved into a closerelationship, meaning a high utilisation rate for the factory and reliabledelivery.Text Katri Syvärinen Photos Jussi Partanen
  • 13. -ing | 13the years, YIT’s has gained a deeper understandingregarding process know-how. When employees arecommitted to their work, it doesn’t matter whopays the salary.Operational reliability is crucialMaintenance performance enables the factory tomaintain a high utilisation rate. For the productionfacility’s client it means reliable delivery.– Our warehousing levels are low. In the bestof cases, we receive the order from a customer onFriday, and the product is sent off to the customeron Monday. Such great flexibility requires thatthe factory is functioning well. Maintenanceis an important part of the chain that ensuresoperational reliability, says Timo Saarenko.It is also important to look ahead. Anticipationhelps to notice potential problems even before theequipment breaks down.– During the eight years of operations, wehaven’t really encountered any problem that couldhave been avoided, Saarenko recalls.At this point, all of the growing pains have beentaken care of, but at the same time, the factoryis aging – the challenges of the maintenancechange according to the life cycle of the factory.It is hoped that one thing will remain the same:the high standards of occupational safety withYIT and Forchem. During the past eight yearsForchem has experienced only one accident.– We take meticulous care of the safetyequipment. As soon as a stoppage occurs, wehave a safety information session as well asauditing rounds during them, just to ensure thatthe regulations are closely adhered to, maintainsMatti Koponen.– Fewer accidents occur in a modern and well-litenvironment, as opposed to the old, labyrinth-likefactories. You must keep your wits about you inmaintenance: you must think of everything twicebefore acting. nForchem• Began production in 2002• refines cellulose industry by-products• Pine oil is the raw ingredient that is refined by distillation• Products include pine resin (for glue and print colourraw material) and fatty acid (for raw ingredients forpaint and soap, among others)• Production capacity 175,000 tons annually• About 35 personnel in Rauma• 95 per cent of the production is exported, mainly toEurope• Market share in Europe about one-third, 10 per centglobally• About 20 similar factories worldwide• Products are manufactured from renewable rawmaterials• 98 per cent of the energy used by the factory isrenewable energy
  • 14. 14 | -ingSoon, the towers of the refinery will no longer be scraping theskies alone in Sweden’s Nynäshamn. The largest natural gasterminal in the Baltic Sea region will be completed adjacent tothe refinery next summer. YIT is playing a significant role as thebuilder of the actual storage tank and piping systems.Text Katri Koskela Photos Cryo, Aga GasChillswithin Steel Shells– The natural gas terminal is significant,since it will be the first of its kind inSweden. If the operation gets going well,it will certainly be expanded soon, reckonsJarkko Rosilainen, the unit director fromYIT’s industry and network services.The developer of the terminal is Aga GasAb, the leading gas company in NorthernEurope. YIT is supplying the tank as asubcontractor to Cryo Ab, which is, likeAGA, a part of LINDE Group.The volume of the LNG (liquid naturalgas) tank, a tour de force of constructionengineering, is 20,000 cubic metres, andit weighs slightly over 12,000 tons. Theterminal, reaching the height of 33 metresand having a diameter of 38 metres, is dueto be put to use in the spring of 2011.– The overall idea is to create infrastructurefor the storage and distribution of naturalgas in the Stockholm area, says Rosilainen.-165 degrees inside the tank– An LNG-terminal is not in and of itself anew invention, but this is a new thing in theBaltic region. In Sweden, this tank is first ofits kind, explains Rosilainen.Lars Persson, the project manager fromCryo, explains that natural gas has beenused previously, especially on the westerncoast of Sweden for heating, for example.The gas has been imported from Denmarkand there was no way of storing it.Liquefying makes transportation andstorage easier.– In order for the gas to stay in liquid form,low temperatures are needed, says JarkkoRosilainen.The planned temperature for the storagetank being built in Sweden is -165 degrees.The tank will have a concrete lining of 80cm.– Typically, the storage tanks are builtsolely as steel structures. Using concretewas now the condition for the permit –for example, there won’t be any leaks ifsomething happens, says Rosilainen.Cooperation and new challengesCryo Ab and YIT have been engaged incooperation for at least a couple of decades.According to Lars Persson, YIT was the“obvious choice” for supplying the tank.– YIT has been in this project from thebeginning – in other words, we have beeninvolved in assisting in its design andbudgeting, Rosilainen reveals.– We have made smaller natural gasstorage tanks, but not this size. The structureis basically the same, however, and we haveexperience in projects of similar magnitude.In March this year, YIT entered into anagreement with Cryo for the pipelines forthe project.Natural gas – a growing trendAs a result of the terminal, the Nynäs refineryand several companies, such as Fortum,are starting to use natural gas. But doesPersson think that the new terminal willincrease the use of natural gas in Swedengenerally?– Yes, absolutely. There has been a lotof discussion about natural and bio gasesrecently, and the situation is now changing:we are finally going to be able turn wordsinto deeds.According to Persson, maritimetransportation is one example of wherethere will soon be a transition from oil-basedfuels to natural gas.– We envision the growing markets ahead.This LNG-terminal is the first of its kind, butcertainly not the last, he chuckles. n
  • 15. Additional services add a competitive edgeto the property maintenance of YIT ServiceText Eija Pesonen Photo YITRussian propertymaintenance marketexpandingMost of the Russian propertymaintenance companiesoffer a common set ofservices for clients toprovide comfortable living conditionsin apartment buildings. This includesmaintenance of all systems, keeping thebuildings and their surroundings cleanand tidy, in addition to providing routineand capital repairs.Service companies have always existedin Russia since Soviet times, but thesewere state-run organisations called“DEZ” (Russian abbreviation for localbusiness administration). They generallywere strongly criticised for poor qualitywork. In 2005, amendments were madeto the Civil Code and the rules forestablishing homeowners associationswere defined.– These associations became thecustomers in need of a new standard ofhousehold maintenance services. It’s onlynatural that private capital reacted byoffering new companies’ services. Thisis a very typical situation: once there isdemand, the supply appears. Five yearsis not a long time, but today it’s hard tothink of any city in the Moscow regionwhere the original service companywouldn’t be facing competition from twoor three new companies, says Valery Kim,General Director of ZAO YIT Moskovia.The development of service activityshould focus on developing service. Inother words, the issues about the generalmaintenance of engineering systems andentire buildings are quite obvious andtransparent. The customer knows whathe wants and the service provider knowshow to accomplish it.– The phase of price competition ispassed through relatively quickly, as allthe companies reach the same pricesquite soon, depending on the expensesand acceptable level of ROI, says ValeryKim.At the moment side by side withprice competition will be the additionalservices. For example, imagine creatinga company website with a private virtualoffice for each homeowner, where theycan access and print out utility bills; checkpayments and arrears balance; enterreadings from their water, gas, electricitymeters; book a service call and check thecall status; pay the housing services usingan electronic payment system – all from ahome computer. The list goes on.– Also, the service company can workas a unit coordinating connections withall the subcontractors, such as water andelectricity suppliers as well as others. Theowner can pay for all these services in oneplace, saving both time and effort, ValeryKim says.Own service companyYIT Service Company was founded inApril of 2008 in Ramenskoje, but todayits units also work in Zhukovskoje,Pushkino and Noginsk.The number of employees is 126,including 19 engineers and technicians.The service range extends about 50kilometres.– The success is supported by the factthat 85 per cent of homeowners havechosen nothing else but YIT Service.We are providing services to 2,840apartments, a total of 200,000 squaremetres.– I would say, absolutely everythingthat an operating organization has tooffer are required services, says NikolaiGrebentshukov, General Director YITService.The Russian service company differsfrom its counterparts in Finland in that itworks as a homeowners association andas a managing and operating organizationat the same time.– Our technicians have a completerange of electric tools, not to mentioncompressor, gas, and electric weldingequipment, as well as personal tools.Service calls in company offices are madeusing written forms, by mail, by phoneand by email, says Grebentshukov.At the moment we are providinghomeowners with services formodernising plumbing and electricalsystems.– Our objective is that our company ischosen as a management company for aperiod of at least three years, which wouldallow it to make more realistic plans forfuture development, Grebentshukov says.For us, the importance of our servicecompany’s functionality is to make theYIT Home brand more attractive tocustomers. This is our way to ensure thequality of our constructions, for we donot only sell the customer an apartment,but we also take on the task of operatingit.– It means that for our customer YITHome is not a momentary partner buta long-term companion. It is literallythe only offer of its kind on the newhomes market in the Moscow region,which means that it gives us yet anothercompetitive edge, stresses Valery Kim. n– These associations becamethe customers in need of anew standard of householdmaintenance services. It’sonly natural that privatecapital reacted by offeringnew companies’ services, saysValery Kim, General Director ofZAO YIT Moskovia.-ing | 15
  • 16. 16 | -ingSevern Power• Combined cycle gas turbine (CCGT)operated with natural gas• Output capacity of 824 megawatts• Two units• Cooled• Energy distribution through the networkof the Welsh West & West Utilities• Owned by Danish Dong EnergyThe output capacity of the combined cycle gas turbine (CCGT) underconstruction in Uskmouth, South Wales will be able to meet the energy needsof approximately one million single-family homes.Text Katri Isotalo Photo Severn PowerSevern Powerheats houses in WalesThe combined power plant inUskmouth consists of twounits that will be finished in2010. The units are operatedwith natural gas. In a combinedpower plant, steam produced as a by-product from water heated by gas turbinesis utilised in a steam turbine.The Severn Power plant was ordered in2008 by Welsh Power, which sold it to theDanish company Dong Energy in March2009. The power plant complex, i.e. two gasturbines, two steam turbines a generator,electrotechnology and automationtechnology, was constructed by SiemensAG. It also manages the service andmaintenance of the plant.Severn Power was built on the site of adecommissioned coal-fired power plant. Asa combined power plant, the Severn Powerplant operates with high efficiency. With anoutput capacity of 824 megawatts, the plantwill meet the energy needs of approximatelyone million single-family homes. SevernPower is cooled in order to minimize impactsto the residents in the area.A thousand tons of pipeworkYIT, the supplier of the plant’s pipework,has delivered 1,000 tons of main steampipes and low pressure pipes to SiemensAG; YIT also handled the design, materials,prefabrication and installation of the pipesystem. In addition to steel pipes, thedelivery included fibreglass pipes andpolyethylene pipes. The value of the deliveryexceeds EUR 30 million.In recent years, Siemens has orderedcomparable major deliveries from YIT, forexample, for projects in the United Kingdom,Ireland, Latvia, Sweden and Norway. All havebeen turnkey deliveries including materials,design, prefabrication and installationwork. YIT’s Finnish mechanics and weldershave participated in the most demandinginstallations. n