Best                        Practices                                                                     Tips            ...
1. KNOW                                                           YOUR                                                    ...
2.CONVERSATION                        BECOME PART OF THE     BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThur...
3. KNOW YOUR MARKET          ✓Be social          ✓Be observant          ✓Immerse in the          community          ✓Notic...
4. TARGET             YOUR MARKET     BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011      ...
5.                                       6.     BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May ...
7     BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011                                      ...
BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011                                            8
8.                MAINTAIN                        YOUR PRESENCE     BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERS...
1.          EVOLVE & ADAPT TO                              YOUR MARKET     LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S...
2. ALWAYS ASK FOR FEEDBACK         ✓Client-focused         (University, Federal         Dept., Administration,         Stu...
3. RESULTS TAKES TIME           ✓Be patient           ✓Set performance           indicators           ✓Analyze performance...
LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITY                                                                ...
5.NEEDS       FEED     LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011                    ...
6. ALWAYS OFFER A SOLUTION      ✓Provide/find answers      ✓Connect individuals      when requested & where      relevant  ...
7. KNOW THAT THINGS WILL GO                                    WRONG     LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S U...
8. BE PREPARED; PLANS B-Z     LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011             ...
9(11).                                  HAVE HELP LINES     LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThur...
INFO. SESSIONS &      WORKSHOPS       1. SELECT ‘GOOD’ DATES       2. PROMOTE EARLY &       EVERYWHERE       3. BUILD & AC...
5. GREET STUDENTS AS                                                   THEY COME IN                                       ...
10.                                  START (& END)WITH                                        THEIR                       ...
*  BE CREATIVE;                        JUMP OUTSIDE OF YOUR BOWL     A FEW LAST TIPS | SHARED BY XIREN WANG, QUEEN’S UNIVE...
*                                                    DETERMINES                   ATTITUDE                                ...
SHARED BY XIREN WANG, DM UNIVERSITY CHAMPION STUDENT AMBASSADOR                   FOR MS. DAPHNE MEREDITH, OCHRO, AT QUEEN...
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Government of Canada Student Ambassador Lessons Learned

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As my term as student ambassador for the DM University Champion (Ms. D. Meredith, Chief Human Resources Officer, TBS) comes to a close, I am humbled to share some of the lessons I learned and tips I gathered. I hope this will help with all the in-coming student ambassadors, Queen's, Ottawa, Memorial U., and beyond, with their transitions into their new and exciting roles. XW

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Government of Canada Student Ambassador Lessons Learned

  1. 1. Best Practices Tips Lessons Learned As Federal Public Service Student Ambassador PRESENTED BY XIREN WANG, DM UNIVERSITY CHAMPION STUDENT AMBASSADOR FOR MS. DAPHNE MEREDITH, OCHRO, AT QUEEN’S UNIVERSITY, 2009-2011Thursday, 19 May 2011 1
  2. 2. 1. KNOW YOUR MESSAGE BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 2
  3. 3. 2.CONVERSATION BECOME PART OF THE BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 3
  4. 4. 3. KNOW YOUR MARKET ✓Be social ✓Be observant ✓Immerse in the community ✓Notice the small things ✓UNDERSTAND a) the institutions you represent & b) the individuals you serve BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 4
  5. 5. 4. TARGET YOUR MARKET BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 5
  6. 6. 5. 6. BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 6
  7. 7. 7 BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 7
  8. 8. BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 8
  9. 9. 8. MAINTAIN YOUR PRESENCE BEST PRACTICES | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 9
  10. 10. 1. EVOLVE & ADAPT TO YOUR MARKET LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 10
  11. 11. 2. ALWAYS ASK FOR FEEDBACK ✓Client-focused (University, Federal Dept., Administration, Students) ✓Results oriented ✓Re-vamp game-plan as and when necessary ✓Be open to criticism and suggestions LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 11
  12. 12. 3. RESULTS TAKES TIME ✓Be patient ✓Set performance indicators ✓Analyze performance; ask for critique & feedback ✓Set new goals LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 12
  13. 13. LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITY 4.Thursday, 19 May 2011 13
  14. 14. 5.NEEDS FEED LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 14
  15. 15. 6. ALWAYS OFFER A SOLUTION ✓Provide/find answers ✓Connect individuals when requested & where relevant ✓Remain at their disposition until the issue is resolved and clarity is achieved LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 15
  16. 16. 7. KNOW THAT THINGS WILL GO WRONG LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 16
  17. 17. 8. BE PREPARED; PLANS B-Z LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 17
  18. 18. 9(11). HAVE HELP LINES LESSONS LEARNED | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 18
  19. 19. INFO. SESSIONS & WORKSHOPS 1. SELECT ‘GOOD’ DATES 2. PROMOTE EARLY & EVERYWHERE 3. BUILD & ACTIVATE PIPELINES OF COMMUNICATIONS 4. HAVE A REHEARSALThursday, 19 May 2011 19
  20. 20. 5. GREET STUDENTS AS THEY COME IN 6. DON’T SPEAK TO THEM, ENGAGE THEM 7. BE INTERESTED & INTERESTING 8. BE AVAILABLE AFTERWARDS 9. THANK YOUR HOSTS INFO. SESSIONS & WORKSHOPS| SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 20
  21. 21. 10. START (& END)WITH THEIR QUESTIONS INFO. SESSIONS & WORKSHOPS | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 21
  22. 22. * BE CREATIVE; JUMP OUTSIDE OF YOUR BOWL A FEW LAST TIPS | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 22
  23. 23. * DETERMINES ATTITUDE SUCCESS A FEW LAST TIPS | SHARED BY XIREN WANG, QUEEN’S UNIVERSITYThursday, 19 May 2011 23
  24. 24. SHARED BY XIREN WANG, DM UNIVERSITY CHAMPION STUDENT AMBASSADOR FOR MS. DAPHNE MEREDITH, OCHRO, AT QUEEN’S UNIVERSITY, 2009-2011 FOR PWGSC’S STUDENT AMBASSADOR ORIENTATION WEEK, MAY 2011Thursday, 19 May 2011 24

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