Roaming Revenue Assurance (RRA) Health Check
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Roaming Revenue Assurance (RRA) Health Check

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For most operators, Roaming is an important contributor to overall revenues, sometimes upwards of 30% in certain markets. ...

For most operators, Roaming is an important contributor to overall revenues, sometimes upwards of 30% in certain markets.

Although a high-value revenue stream, Roaming is very often excluded from the traditional Revenue Assurance function, and there is no means to fully verify the integrity of inter-Operator billing processes.

Some very simple checks and controls can provide the Revenue Assurance Manager and /or Roaming Manager with valuable insight into the invoicing and revenue collections process.

Rating and Billing Validation for instance can be implemented in complete independence from the Data Clearing House (DCH) or Financial Clearing House (FCH) for invoice verification purposes.

XINTEC strongly recommends a Roaming Health Check, which will provide beautifully simple answers to the following questions:

- Are my inbound and outbound TAP and NRTRDE traffic feeds consistent? Am I missing traffic from my TAP feed that is present in the NRTRDE feed or vice versa?
- Do my outbound TAP files contain all the inbound roamer traffic present on domestic switch elements?
- Am I rating my outbound TAP files correctly thereby collecting the correct revenue from my Roaming Partners?
- Am I rating my inbound TAP files correctly thereby collecting the correct revenue from my subscribers?
- Are my agreed IOTs being applied correctly in my billing system and are the discounts being applied correctly?
- Are my outbound partner invoices being correctly calculated?

By integrating your roaming data feeds, invoices and IOTs into the RAevolution Revenue Assurance solution, the recommended XINTEC Roaming Health Check wilprovide answers and clarity to the above questions and enable full Operator access to the reports and results generated by the system.

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Transcript

  • 1. Roaming Health Check Assuring your Roaming Revenues
  • 2. Key Operator Questions • Is all Inbound traffic being invoiced to our Roaming Partners? Are the right rates applied? • Do we receive all TAP files for our Outbound traffic? • Are all our TAP files for Outbound traffic processed in our billing system at the correct rates? The following slides show a sample report and an output of a Roaming Health Check
  • 3. The Solution A focused Roaming Health Check that leverages XINTEC RAevolution to provide checks and controls on Roaming Revenue streams.
  • 4. A comprehensive reporting capability • Number of Records in TAP • Number of Records in NRTRDE • Matching Records • Mismatching records on Duration • Mismatching records on Monetary Value (IOT Validation) • Mismatching records on Start Time (duration matching) • Records missing from TAP • Records missing from NRTRDE TAP-NRTRDE Reports
  • 5. • The results of the validations and reconciliations are accessible online • The reports and the underlying values can be exported in many different formats TAP-NRTRDE Reports
  • 6. • NRTRDE vs TAP (All call types)  Result: 88% average overall match • NRT Voice Originating vs TAP Voice Originating  Result: 86% average overall match • NRT Voice Terminating vs TAP Voice Terminating  Result: 87% average overall match • NRT SMS Originating vs TAP SMS Originating  Result: 87% average overall match • NRT SMS Terminating vs TAP SMS terminating  Result: 80% average overall match Reconciliations Performed
  • 7. • An average of 14-15% of mismatches on NRTRDE vs TAP for all call types with Roaming data • The major contributor of mismatches is Terminating SMS Call Type (difference of ~135k TS records daily) • Delays in TAP files arriving – to help overcome, re-run reconciliations over the last 7 days, with results progressively getting better over a period of time • Mismatched investigated – Missing files/CDRs from certain partners • Consistent VPMNID’s missing TAP/NRTRDE files over time Reconciliation Results
  • 8. RAevolution – % Matching • Example: NRTRDE vs TAP – Reconciliation matches percentage
  • 9. RAevolution – Record Volume • NRTRDE and TAP CDR time – Record Volume Summary
  • 10. Reconciliation Report
  • 11. RAevolution – Case Study 1 NRTRDE vs TAP Date: 01/05/2014 No. of records in NRTRDE: 159605 No. of records in TAP: 164022 Matching: 139857 Records in NRTRDE not in TAP: 19547 Records in TAP not in NRTRDE: 24114 Recon Match %: 86.4% Recon Mismatch %: 13.6%
  • 12. RAevolution – Case Study 1 VPMNID Operator/Country Count VPMN-ID 1 SAMPLE 7752 VPMN-ID 2 SAMPLE 7513 VPMN-ID 3 SAMPLE 1618 VPMN-ID 4 SAMPLE 1032 VPMN-ID 5 SAMPLE 567 VPMN-ID 6 SAMPLE 531 VPMN-ID 7 SAMPLE 529 VPMN-ID 8 SAMPLE 498 VPMN-ID 9 SAMPLE 407 VPMN-ID 1 SAMPLE 398 NRTRDE vs TAP: Top NRTRDE VPMINIDs with CDRs Missing Date: 01/05/2014
  • 13. RAevolution – Case Study 2 NRTRDE Voice Originating vs TAP Voice Originating Date: 01/05/2014 No. of records in NRTRDE: 4507 No. of records in TAP: 5100 Matching: 4065 Records in NRTRDE not in TAP: 339 Records in TAP not in NRTRDE: 932 Recon Match %: 85.5% Recon Mismatch %: 14.5%
  • 14. RAevolution – Case Study 3 NRTRDE Voice Terminating vs TAP Voice Terminating Date: 01/05/2014 No. of records in NRTRDE: 7839 No. of records in TAP: 7851 Matching: 6476 Records in NRTRDE not in TAP: 1251 Records in TAP not in NRTRDE: 1263 Recon Match %: 83.1% Recon Mismatch %: 16.9%
  • 15. RAevolution – Case Study 4 NRTRDE SMS Originating vs TAP SMS Originating Date: 01/05/2014 No. of records in NRTRDE: 11697 No. of records in TAP 11632 Matching 10021 Records in NRTRDE not in TAP 1676 Records in TAP not in NRTRDE 1611 Recon Match % 85.9% Recon Mismatch % 14.1%
  • 16. RAevolution – Case Study 5 NRTRDE SMS Terminating vs TAP SMS Terminating Date: 01/05/2014 No. of records in NRTRDE: 132852 No. of records in TAP 109092 Matching 91643 Records in NRTRDE not in TAP 41226 Records in TAP not in NRTRDE 17611 Recon Match % 75.7% Recon Mismatch % 24.3%
  • 17. RAevolution – Additional Reports • Additional Reports on Recon Mismatches – Top VPMNID’s
  • 18. RAevolution – Additional Reports • Daily Partners Received NRTRDE/TAP files • Daily Partners Not Received NRTRDE/TAP files
  • 19. • Large proportion of Roaming traffic for Terminating SMS call records • Average of 13-14% mismatches across all call types. • Consistent TAP partners missing: VPMNID-1 , VPMNID-2 • Consistent NRTRDE partners missing: VPMNID-1, VPMNID-2 Please note that the above is just a sample of a more in-depth report we can deliver as part of a Roaming Health Check. For more detailed info please contact info@xintec.com Conclusion
  • 20. RAevolution can also configure more complex reconciliations and reports to include: • IOT Validation – performing full re-rating of all inbound and outbound roaming traffic using the agreed IOTs and comparing the results with generated charges in TAP files • Subscriber database reconciliation – reconciling subscribers databases to ensure consistency in all provisioned roaming services Additional Reporting Tools
  • 21. For more information please contact: info@xintec.com XINTEC| Whelan House | South County Business Park | Leopardstown | Dublin 18 | Ireland