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XING at User Experience Lisbon

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XING at User Experience Lisbon, Britta Ullrich, Senior UX Manager

XING at User Experience Lisbon, Britta Ullrich, Senior UX Manager

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  • 1. Watch out!High risk of infection:the “visual virus” at work.May 16, 2013Britta UllrichSenior UX Manager
  • 2. About my multiple personalities…Senior UX Manager2I do qualitative research to findout what makes our users tick,what their needs are, and howthey rate XING.
  • 3. About my multiple personalities…Senior UX Manager3Singing BowlsI give sound massages to enhancerelaxation, in particular amongpeople that tend to get tangledup in their thoughts.
  • 4. About my multiple personalities…Senior UX Manager4Singing Bowls Visual FacilitatorI teach adults basic drawing skillsthat they can use at work!My vision is to spread the visualvirus all over the world!
  • 5. 1. Understand why visualswork @ work2. See some hands-on examples3. A treasure chest of secret tipsWhat’s in it for you…
  • 6. You might be asked…YES!Drawingat work?Source: customsouthparks.com
  • 7. Why visuals work @ work…# Holistically active
  • 8. Why visuals work @ work…# Holistically active # Info overload
  • 9. Why visuals work @ work…# Holistically active # Info overload # Globalization
  • 10. Some hands-on examples…
  • 11. Some hands on examples …“I add post-its for planning andflexibility.”Susanne, Senior HR Manager &Agile Admirer
  • 12. “I use visuals as a time scheduleto navigate through the meeting.”Sandra, Team Lead User Care
  • 13. “It’s about being fast –mistakes happen.” ;)
  • 14. “It was our 1st anniversary using Kanban – anappreciation & a great laugh for the team.”Friederike, Community Manager & Agile Kanban Coach
  • 15. “This picture was a present and motivator for the team!”Susanne, Senior HR Manager & Agile Admirer
  • 16. “Promoting the option to take part in our regularin-house Agile workshops worked really well.”Susanne, Senior HR Manager & Agile Admirer
  • 17. “The participants appreciatedthe hand-drawn certificate forour internal Agile workshop.”Sabrina, Project ManagementStudent
  • 18. “We were under pressure to meetdeadlines and had to present to thewhole department.”Daniel, Team Lead User Care
  • 19. “We didn’t want to bore ourcolleagues with PPT slides. ”Ulrike, Director User Care
  • 20. “Hand-made drawings are more personaland help the audience to remember thestory!”Timm, CPO
  • 21. “The new testing concept wasunderstood really quickly.”Britta, Sr. UX Manager
  • 22. “Visual card sortings work wellfor intuitively ordering ourprocess.”Zita, Interaction Designer“It’s great for breakingdown complex processes.”Patrick, Product Manager
  • 23. “It’s important to differentiatebetween different target groups.”Faye, Marketing Manager
  • 24. “Easy to draw, but has a lot moreimpact than just writing down thewords.”Leonie, Visual Designer
  • 25. “We tried to find a picture thatsummarized our team values.”Julika, Frontend Engineer
  • 26. Some hands on examples …“This picture explains the exercisemuch better than words can.”Susanne, Senior HR Manager &Agile Admirer
  • 27. “Visual notes on my iPad help me toremember the most important facts!”Eva, Jr. Manager User Insights
  • 28. Some hands on examples …Visual brainstorming sessionsspark our imagination!
  • 29. Some hands on examples …XING’s visual dictionaryin Confluence
  • 30. Some hands on examples …Even XING’s door signshave been “infected”
  • 31. A treasure chest of secret tips…
  • 32. # Visual AlphabetA treasure chest of secret tips…
  • 33. # Equipment# Visual AlphabetA treasure chest of secret tips…
  • 34. # Equipment# Visual Alphabet # Shadow & EffectsA treasure chest of secret tips…
  • 35. So what?
  • 36. It changed the way we work…“I focus evenmore onstorylines.”CPO“I now draw a lot, whichmakes my work so much moreenjoyable.”Communication Designer“My moderation style has beenturned on its head. It’s great funfor everyone inv0lved,including myself.”Senior Human Resources Manager & Agile Admirer
  • 37. And it changed the way my colleaguesthink about UX…“I still admire people who cansketch in real time.” :-)CPO“I am even moreimpressed by whatthey do.”Team Lead Community Management“I was impressed with the UXteam’s competence (not that Idoubted it before ;-)) and it gaveme more insights into the kindof work they’re involved in.”Senior Manager Quality Assurance
  • 38. Food for thought…Visuals @ work…1. …enhance understanding, focus, & memory!2. …are not about art but ideas – draw quickly!3. …increase fun and appreciation levels!
  • 39. Cheers!Questions? Britta UllrichSenior UX Manager @ XINGVisual Trainer @ VizWorksAbout.me/brittaullrichTwitter @Sabrittas

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