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CASE STUDY                                                                                            Bank of BolivarThe C...
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Case Study: Windstream Bank of Bolivar

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As Bank of Bolivar experienced growth and expanded its number of locations, the business needed a solution to connect its branches. The bank was already using Windstream for its Internet connectivity and decided to have the company bid on a wide area network (WAN) to its new Springfield location to transmit data between the locations.

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Transcript of "Case Study: Windstream Bank of Bolivar"

  1. 1. CASE STUDY         Bank of BolivarThe CustomerIn 1997, Bank of Bolivar began operations from a humble facility in Bolivar, Mo., with $3 million incapital and a bold idea: to be the best bank in the area by hiring local people with a focus on superiorproducts and exceptional customer service. Since its inception, it has expanded to four locations andreceived awards for performance in the financial industry.The ChallengeAs Bank of Bolivar experienced growth and expanded its number of locations, the business needed asolution to connect its branches. The bank was already using Windstream for its Internet connectivityand decided to have the company bid on a wide area network (WAN) to its new Springfield location totransmit data between the locations.“It’s worked out to be a wonderful thing,” said Becky Walker, vice president/technology officer at Bankof Bolivar.The SolutionWindstream has been providing Bank of Bolivar voice and data services since 2000. In addition tonetworking, Windstream provides Bank of Bolivar with high speed Internet to support various onlineapplications, as well as local phone service and long distance at two branches. The bank leases all ofits phone systems from Windstream and has been pleased with the equipment.Bank of Bolivar depends on Windstream to provide reliable service and dependable technical support.“Any time I’ve ever needed anything from the Windstream sales group they’ve been wonderful to workwith,” Walker said. “Service issues are nearly non-existent. We have found Windstream’s staff to bevery professional and willing to work to meet our needs.”If you are interested in implementing similar technologies, please call Windstream at 1-888-673-WIND(9463), or speak to your current Windstream account manager to learn more.

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