CASE STUDY                                                                                            Advanced Environment...
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Case Study: Windstream Advanced Environmental Laboratories, Inc.

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Advanced Environmental Laboratories, Inc. (AEL) is one of the largest and most respected environmental testing agencies in the state of Florida. Headquartered in Jacksonville, FL, AEL performs
water testing, treatment, and clean-up services all aimed at protecting Florida’s environment.
At AEL, detailed documentation is extremely important. Each piece of data must be carefully logged and stored for future use. Once the data has been secured, it must be readily accessible to appropriate parties as needed.
AEL consistently provides accurate laboratory results quickly, helping to save their customers both time
and money. AEL’s focus on accuracy and the storage of privileged customer information have earned
them the State of Florida’s business in a wide variety of clean-up programs since 1994.

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Case Study: Windstream Advanced Environmental Laboratories, Inc.

  1. 1. CASE STUDY         Advanced Environmental Laboratories, Inc.The CustomerAdvanced Environmental Laboratories, Inc. (AEL) is one of the largest and most respectedenvironmental testing agencies in the state of Florida. Headquartered in Jacksonville, FL, AEL performswater testing, treatment, and clean-up services all aimed at protecting Florida’s environment.At AEL, detailed documentation is extremely important. Each piece of data must be carefully loggedand stored for future use. Once the data has been secured, it must be readily accessible to appropriateparties as needed.AEL consistently provides accurate laboratory results quickly, helping to save their customers both timeand money. AEL’s focus on accuracy and the storage of privileged customer information have earnedthem the State of Florida’s business in a wide variety of clean-up programs since 1994.The ChallengeWith locations in Jacksonville, Tampa, Orlando, and Gainesville, AEL needed an experienced providerwho could first link the four offices together. Due to the sensitivity of their data, they also needed theability to secure their data quickly and easily, without disruption of their daily operations.Backing up their computers daily (or even monthly) would be an enormous task. So, AEL met withWindstream representatives, who explained that the right data storage product could back up theirindividual PCs. After meeting with Floridas top service providers, AEL determined that Windstream wasthe only provider who could effectively connect all four of their Florida offices!The SolutionThe Windstream sales representative built a great rapport with AEL executives. Efficiently connectingthe four offices was essential. After seeing that Windstream could connect their newest Gainesvilleoffice to the other three, AEL executives were sold. The sales representative showed AEL a powerfulWindstream solution which is always backed by unmatched customer service.AEL chose Windstream’s VoIP and Data solution. AEL consolidated their bill and reduced their longdistance charges.With a business that revolves around delivering and storing data, AEL needed a solution which wouldback up data on individual PCs. Windstream’s Online Data Backup was installed at each location.With a total communications solution and superior attention to customer care, AEL is now able to focuson what it does best: keeping Florida’s water clean and safe.To learn more about Windstream’s solutions, call 888-673-WIND (9463) or visitwindstreambusiness.com.

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