Rethinking global supply chain and social media

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For many in the supply chain space, there seems to be some hesitation about entering social media. There is a luke warm “yes” to the fact that supply chain professionals ought to be using social tools in some way, however there is a struggle on how one would leverage this new media. Having worked in R&D, Supply Chain and Global Project Management for a number of years and now social media, I personally can see the potential of social tools in all these functions. Here is a top level perspective on how global supply chain and social media relate.

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Rethinking global supply chain and social media

  1. 1. Shirley(Williams(Copyright 2012 1
  2. 2. Based on the post Rethinking Global Supply Chain and Social MediaCopyright 2012 page 2
  3. 3. Is there a fit between global supply chain and social media?Copyright 2012 3
  4. 4. Communication * * Social Sharing * Supply * Collaboration*Copyright 2012 4
  5. 5. Research(&( Suppliers( Development( Manufacturers( Warehouses( Stores( Customers( a supply chain needs to operate as oneCopyright 2012 5
  6. 6. A Global Matrix Used In Global Project Management People Technology Jean Binder, 2008: Global Project ManagementCopyright 2012 Framework 34 6 © 2008 Jean Binder www.GlobalProjectManagement.org
  7. 7. Leverage*technologies*so*that*they* may*better*collaborate*with*their* people*across*many*borders *Copyright 2012 page 7
  8. 8. A Mash-Up Can Be Applied to Global Supply Chain Management Collective Research(&( Suppliers( Manufacturers( Warehouses( Stores( Knowledge Development( Customers( ERP system eg SAPCopyright 2012 8 34
  9. 9. How well a supply value chain operates is reliant on how well the collective knowledge is shared, communicated and acted uponCopyright 2012 9
  10. 10. Enter Global Supply Chain & Social MediaCopyright 2012 10
  11. 11. GOOD*1ST*STEP* * Who*has*the*skills?* Who*is*out*there*in* your*organization?*Copyright 2012 11
  12. 12. GOOD*2ND*STEP* What*are*they*saying?*Copyright 2012 12
  13. 13. PRIVATE* PUBLIC* Aligning*internally* Bonding*externally* !  Understanding*the*social*media** !  Understanding*the*social* guidelines* community*guidelines* !  Collaborating*on**new* !  Collaborating*on*new*topics* opportunities* !  Collaborating*to*resolve*problems* !  Collaborating*and*sharing*new* insights*to*problems* !  Sharing*valuable*feedback* !  Sharing*valuable*content* Listen,*Learn,*Engage*Copyright 2012 13
  14. 14. INTERNAL* EXTERNAL* Build(corporate(knowledge( Gain(stakeholder(knowledge(Copyright 2012 14
  15. 15. Is there a fit between global supply chain and social media?Copyright 2012 15
  16. 16. YES!Copyright 2012 16
  17. 17. About Shirley Williams.! Shirley Williams has had a dynamic and assertive management career that has led to a reputation of a visionary, result-driven and passionate leader with excellent strategic implementation and motivational abilities.! Shirley has had 20+ years in the Pharmaceuticals, Healthcare and Information Technology. She has led Global Supply, Global Program Management, Operations Management, Research and Development. Shirley is the Chief Transformation Officer and owner at William Pearl and Social Media Pearls. Shirley consults in strategy, business transformation, team development and social media. Shirley also has her own Talk Radio www.williampearl.com www.socialmediapearls.com Show on Social Business Environment and Healthcare. ! ! Follow MeCredits:Dreamstime imagesCopyright 2012 17

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