GreenFlag Profit Recovery
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GreenFlag Profit Recovery

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GreenFlag Profit Recovery GreenFlag Profit Recovery Presentation Transcript

  • THE TOOLS TO HELP YOU MIND YOUR OWN BUSINESS ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Transworld Systems Inc. Company Overview • In business since 1970 • 60,000+ clients • 100 Offices Nationwide • Recovered $2.4 billion* in the last 5 years for companies across all industries including Fortune 500 & 100 Companies • Success rate of more than 4 times that of the industry average** • 24/7 Online account management * Company Average **Based on ACA Statistics ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Markets Served • Accounting • Government • Postal Services • Advertising & Marketing Firms • Health & Fitness Clubs • Print Shops • Ambulance Services • Heating & Air Conditioning • Private Schools • Attorneys • Hospitals, Medical & Dental • Professional Athletic Teams • Auto Dealers, Parts Stores & Practices • Restaurants Suppliers • Hotels • Retailers • Banks & Credit Unions • Industrial Manufacturers & • Security Alarm Companies • Cellular Telephone Services Distributors • Telephone/Communications • City, County & State • Insurance Companies & • Trade Schools Governments Agents • Travel Agencies • CPAs • Lawn Care • TV Stations • Colleges & Universities • Libraries • Utility Companies • Construction Companies & • Mail Order Houses • Veterinarians Specialty Trades • Medical Laboratories • Video Stores • Convention Services • Newspapers & Magazines • Waste Management • Fuel Oil Companies • Pest Control • Girl Scout Councils & YMCAs ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • What Our Clients Have in Common • They extend credit and/or accept checks • They have an individual or entire department devoted to collecting past due accounts internally • They use GreenFlag Profit Recovery as a way to reduce internal expenses & increase cash flow “As a national direct marketer, we faced some very unique challenges in the area of collections. Transworld not only helped us meet these challenges, but helped us exceed our goals in a very cost-effective manner.” Tom Miglino, Vice President – American Mint ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • What the Experts Say “The company has a collection rate of well over 50%. The typical collection firm gets only 20% and keeps 25% to 50% of recovered funds.” Fortune Magazine “The numbers speak for themselves – recovery of over $230 million dollars with a 53% recovery rate and an ROI of almost 4,000% with a collection cost of 2.5%.” Steve Hellebush, VP of Business Development, Medical Group Management Association “Transworld gets credit for the highest recovery rate in the industry.” Barron’s ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Why it Works • We provide the impact of third party for an average of less than $10 per account. • Minimize internal efforts • Preserve your valued customer relationships. • Provide complete monthly reporting on all accounts. • Interactive, secure Online Client Portal (OCP) that allows you to submit accounts instantly. ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Conventional Two Stage Approach Day 30 Day 60 Day 90 Day 120 Day 150 In-House Statement Statement Statement, Statement, Statement, Efforts Letter #1, Letter #2, Letter #3, Phone Calls Phone Calls Phone Calls Day 180 Out- sourcing Intensive telephone contact and/or legal action at a cost of 25-50% of recovered amounts. According to the Dartnell Institute, the average cost of working an account internally over a six month period is $31.60 per account. ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Decrease in Recoverability ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • GreenFlag Three Stage Approach Conventional Transworld In-House Efforts Collection Systems Methods ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • GreenFlag Three Phase Approach Current 30 Days 60 Days In-House Statement Statement Statement Efforts Phone Call Phone Call Limit internal efforts to less than $11 per account 90 Days 104 Days 118 Days 132 Days 146 Days Transworld We contact slow paying accounts every 10-14 days – at Systems the client’s direction. Making up to 5 contacts – each progressively stronger. Fixed fee – averaging less than $10 per account. The client controls the process. Conventional 180 Days/Write Off Collection Contingency Based Collections Methods Transworld Systems Collections* * Optional Service Provided ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Start Early – Recover More According to the U.S. Department of Commerce, the older an account, the harder it is to collect. Fact: Companies wait to take action because they don’t want to pay a percentage and they don’t want to alienate their customer. Fact: GreenFlag is designed to take action early and diplomatically, recovering earlier and maintaining valuable customer relationships. ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • National Statistics Prove It Transworld Collected Since Transworld does not take a percentage or alienate customers, our clients: 56% (company • Use us earlier average) • Experience a 56% recovery rate • At an average cost of 4 cents per dollar Average Agency collected Collected 14% (ACA Average) TSI Cost: According to the American Collectors Association, 4¢ per dollar Average the average collection agency collects less than collected Agency Cost: 33% 14% of all debts assigned at an average cost of 33 (company (ACA cents per dollar. average) Average) ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Complete Online Account Management We offer an easy way to transmit or stop accounts! • You will have 24/7 online account management from anywhere in the world. • Complete control to stop, start & suspend accounts • Upload spreadsheets with account information & submit large groups of accounts instantly • Easy to learn with, great training tutorials • Complete reporting • Superior online support ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Why It Works We recover more because we start earlier. • Fixed fee, early third party intervention * • Minimizes internal efforts at less than $10 per account • We work ALL of the accounts the same way, regardless of the size or the balance. • Preserves your valued customer relationships • Provides complete monthly reporting on all accounts • Interactive, secure Online Client Portal (OCP) allows you to submit accounts instantly “GreenFlag has collected more than $600,000 for our office in delinquent insurance claims. The collection cost was a mere 1.1%!” Ruby Dust, Administrator Surgery, Inc. in Tulsa, Oklahoma *Company Average ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Phase II – Verbal Demands When intensive recovery efforts are required. Phase II - Verbal Demands employs a team of highly trained recovery specialists operating from nationwide call centers. Verbal Demands Phase: • Professional, third party intervention • A more intensive recovery program • No collection, no charge • Offers legal recourse for tough cases ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Debtor Contact Map – Local Presence ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Legal Options Making the difference in the toughest cases: GreenFlag Legal Options can make a difference where court action is warranted, and there are assets that can be recovered. Legal Options Phase: • Cause suit to be filed • Pay all court costs • Pay attorney fees, service or process fees • Pay any other fees necessary to satisfy a judgment • An attorney will appear in court on your behalf Most Importantly: • If no money or assets are collected, there is NO charge. ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Early Intervention with GreenFlag According to the Dartnell Institute, the average cost of working an account over a six month period is $31.60 per account. ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Why Do GreenFlag Demands Work? • Return address is from closest contact office debtor which is zip code activated. Local contact! • No company name, only PO Box on envelope which makes it hard to recognize. Gets opened! • Size changes from mailgram to letter size every 10 days. • Return payment envelope & tear off voucher 1st, 3rd, & 5th demands. The only thing we don’t do is lick the stamp for them! • FDCPA Disclaimer on the bottom of the 1st demand for payment. • 3rd party impact! ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • First Demand, Courtesy Notice ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • First Demand, Intensive ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Second Demand ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Third Demand ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Fourth Demand ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Fifth & Final Demand ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Thank You Letter - Optional ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Monroe Design – Status Report ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Alliances/Partnerships Overview Strategic Alliances & Partnerships Deliver Better Support The strength of our strategic relationships is apparent in the caliber of our alliances. The Value of Alliances & Partnerships Maintaining these relationships help us deliver better value and services to our clients by providing a proven system to those businesses looking to spend less and recover more by increasing their cash flow and maximizing their profits. ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525
  • Alliances/Partnerships Overview In a strategic alliance or partnership: • Both parties bring experience and specific areas of expertise to the relationship. • Both operate at the highest level of professionalism, integrity and are committed to the best interest of the client. • Both share the same goal of providing clients the solutions and tools essential to grow and sustain a profitable business. Transworld Systems currently has partnerships with many notable organizations across the nation. We continually form new alliances and partnerships in an effort to provide our customers with the best service possible. ® 2010 Transworld Systems Inc. (Rev 1/10) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1303525