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Wildix Convention 2014 presentation

Wildix Convention 2014 presentation

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Wildix Convention 2014 presentation Wildix Convention 2014 presentation Presentation Transcript

  • WILDIX CONVENTION 2014 January 16, 2014
  • STEFANO OSLER CEO WILDIX WILDIX CONVENTION 2014
  • CYCLE OF EMPLOYEE ENGAGEMENT + ENGAGEMENT + PRODUCTIVITY WILDIX CONVENTION 2014
  • CHANNEL EFFECTIVENESS chat CK A DB EE F WILDIX CONVENTION 2014
  • WILDIX CONVENTION 2014
  • REMOTE EMPLOYEES ENGAGEMENT Off-site employees generate complications in: communication + management + team building + extracting peak performance = Managers have a harder time monitoring and motivating by long distance, which can lead to more errors, less trust, lower productivity and increased employee turnover. Beth  N.  Carvin  -­‐  Mentor  Scout WILDIX CONVENTION 2014
  • How can employers keep remote workers engaged? • Increase the communication frequency • Encourage small talk during remote interactions. • Maintain continuous communication through multiple channels. Beth  N.  Carvin  -­‐  Mentor  Scout WILDIX CONVENTION 2014
  • REMOTE ENGAGERS PRESENCE MOBILITY ESCALATION WILDIX CONVENTION 2014
  • € REVENUE COSTS WILDIX CONVENTION 2014
  • 2013 OBJECTIVES Italian Market Deployment + 28,8% Wildix France development after StartUp + 107% Seed business in new markets Bulgaria - Switzerland- Germany WILDIX CONVENTION 2014
  • 2013 WILDIX CONVENTION 2014
  • H&M SUCCESS STORY 182 Shops in France WILDIX CONVENTION 2014
  • H&M SUCCESS STORY WILDIX CONVENTION 2014
  • H&M has chosen the Wildix solution since it integrates all the types of media gateways that can be installed remotely (BRI, PRI, FXS, FXO, etc) and offers the possibility to implement a large-scale high-quality W-AIR network. “I’m a certified expert of the Alcatel Systems but I’ve seen no solution comparable to this one, so easy to install and to maintain, with such a number of features and at this price” Jean  Philippe  Dernoncourt ALSOTEL  Sarl WILDIX CONVENTION 2014 Wildix Gold Partner
  • WALL PANEL DISPLAY WILDIX CONVENTION 2014
  • WMS 3.20 RESULTS WebAPI - Ad Hoc application with WebAPI (Magneti Marelli) Less bandwidth issues - Better quality Faster upgrades with no crashes -70% Faster provisioning -40% of time WILDIX CONVENTION 2014
  • JANUARY 2014 TECHNICAL NEWS WILDIX CONVENTION 2014
  • INTRODUCING WMS 3.40 New redundancy model New professionals sounds IT/EN/DE/FR 18% 33% WMS 3.40 22% anti SIP-ALG Technology 27% URI scheme for tel: sip: WILDIX CONVENTION 2014
  • ENGAGEMENT TROUGH UC WebAPI 2.0 File transfer Out of the box CEBP Usability Consistency between iPhone* / iPAD* / Browser / Android* WILDIX CONVENTION 2014
  • DIMITRI OSLER CTO WILDIX TECHNICAL POINT WILDIX CONVENTION 2014
  • WMS NETWORK AUTO RECOVERY WMS 3.20 S S CALL M NO X WILDIX CONVENTION 2014
  • WMS NETWORK AUTO RECOVERY WMS 3.40 S S CALL M OK X WILDIX CONVENTION 2014
  • WMS NETWORK SURVIVABILITY S/M WMS 3.20 S/M X CALL NO WILDIX CONVENTION 2014
  • WMS NETWORK SURVIVABILITY S/M S/M X WILDIX CONVENTION 2014 WMS 3.40 Internal Calls Outgoing Trunk Calls
  • ANTI SIP-ALG BLOCKS X X Remote Extension or MGW Router / Firewall ! WILDIX CONVENTION 2014 Internet SIP Packets Rewriting Router / Firewall ! Wildix PBX SIP Packets Rewriting
  • ANTI SIP-ALG BLOCKS Automatically provision all remote phones and Zero Distance, MGWS to connect via SIP-TLS / SIP-TCP connection Remote Extension Router / Firewall SIP-TLS Connection WILDIX CONVENTION 2014 Internet Router / Firewall SIP-TLS Connection Wildix PBX
  • URI TEL: SIP: SUPPORT One click on any website or mail and the call starts. <a href = “sip:+3585551234567> tel: +358-555-1234567 sip: +358-555-1234567 tel: +358-555-1234567 sip: +358-555-1234567 WILDIX CONVENTION 2014
  • URI TEL: SIP: SUPPORT COMPATIBILITY WILDIX CONVENTION 2014
  • NEW PROFESSIONAL SOUNDS IT/EN/DE/FR NEW INTERFACE TRANSLATIONS WILDIX CONVENTION 2014
  • MGW BRI/ISDN POE SUPPORT W01BRI W02BRI W04BRI WAIR-BASE W01FXS Wildix PoE Switch Wildix Phones WILDIX CONVENTION 2014 W01GSM W04FXS W04FXO
  • PBX PLATFORM 2014 NEW  HARDWARE 4 GIGA  PORTS 1GB   ATOM D525 WILDIX CONVENTION 2014 DUAL  CORE   1.80 GHZ RAM 2GB   RAM WGW08 WGW16 WGW40 WGW90 WGW250 WGW500 WGW1000 WGW5000
  • WILDIX CONVENTION 2014
  • KITE RESULTS Geographical data Visitors data WILDIX CONVENTION 2014
  • KITE AWARDS 1 Reseaux & Telecom Paris 16 -12 ott 2013 Santa Clara - CA 19-21 nov 2013 WebRTC - Paris 10-12 dic 2013 WILDIX CONVENTION 2014
  • CUSTOMER KITE ENGAGEMENT WILDIX CONVENTION 2014
  • KITE 2.0 • desktop/application sharing • social - facebook linkedin • Web ACD Web in WebAPI - Groups - chat transfer • KITE file transfer - DataChannel • KITE embedded WILDIX CONVENTION 2014
  • DIMITRI OSLER CTO WILDIX TECHNICAL POINT WILDIX CONVENTION 2014
  • KITE 2.0 SOCIAL Single Sign-On Avatar + Name Contact Info Increase Friends WILDIX CONVENTION 2014
  • KITE 2.0 ANTI FIREWALL Internet Firewall Audio / Chat Over TCP Ports 80 / 443 99 % Audio Call Success WILDIX CONVENTION 2014
  • KITE 2.0 FILE TRANSFER email USB FTP ... Realtime WILDIX CONVENTION 2014 • WebRTC DataChannel • Point 2 Point • Secure • System Log • Traceable
  • KITE 2.0 EMBEDDED Easy to integrate Pro-Active Customizable via CSS WILDIX CONVENTION 2014
  • KITE 2.0 AGENTS GROUPS Auto Route Transfer Call Group WILDIX CONVENTION 2014
  • KITE 2.0 API Token cloud e-commerce website Kite Mediator Token CTI connect Call Notification Token Token Logged User Operator Navigation Path Info WILDIX CONVENTION 2014
  • KITE 2.0 DESKTOP SHARING HTML5 Viewer Windows / Mac Os X Presentations Remote Support WILDIX CONVENTION 2014
  • BYOD • Mobility, BYOD and data center agility impel significant changes in the LAN edge and in the data center network. • Many network planners are unprepared for their massive effects. • Network planners should view business adoption of mobile devices as the trigger point where the wireless LAN evolves from being a "nice to have" extension of the wired LAN to being a businesscritical network. Gartner  Research  Document Agenda  Overview  for  Enterprise  CommunicaFons  Strategies,  2014 Bjarne  Munch  Jan  02  2014 WILDIX CONVENTION 2014
  • BYOD THE CHALLENGE Rely on WiFi - WiFi DOESN’T work for RTPs - no support for roaming Security issues - Yet Another Authentication BYOD requires applications - Which ones? (Skype, WhatsApp, Viber vs browser / mail /calendars) WILDIX CONVENTION 2014
  • WI-FI NETWORK Voice over Wifi - Roaming Very hard do deploy WILDIX CONVENTION 2014
  • WI-FI SECURITY Shared passwords Difficult integration with external sources WILDIX CONVENTION 2014
  • WI-FI APPLICATION Skype, WhatsApp, Viber = dis-unified communication NO Engagement WILDIX CONVENTION 2014
  • INTRODUCING OVERLAY The Zero Latency Roaming WiFi An access point that covers 3k sqm Security integrated in WMS - Active Directory Enterprise UC&C Apps for any device WILDIX CONVENTION 2014
  • DIMITRI OSLER CTO WILDIX TECHNICAL POINT WILDIX CONVENTION 2014
  • OVERLAY SYSTEM ELEMENTS WiFi Radio Switch Access Point WILDIX CONVENTION 2014
  • WIFI COVERAGE 11 6 11 1 11 1 6 1 WiFi AP Channels MAP WILDIX CONVENTION 2014 3D planning
  • OVERLAY COVERAGE Overlay Coverage Overlay Channel Overlay Single Channel MAP WILDIX CONVENTION 2014 Overlay CLOUD
  • WIFI ROAMING CH 6 CH 1 Packet loss and call drop in Roaming Area WI-FI AP1 WILDIX CONVENTION 2014 WI-FI AP 2
  • OVERLAY ROAMING Overlay Coverage OVERLAY SPOT WILDIX CONVENTION 2014 OVERLAY SPOT
  • OVERLAY PRIORITIZATION HIGH Overlay Coverage Voice 2.4 Ghz PRIORITY Data 5 Ghz Overlay SPOT Overlay SPOT WILDIX CONVENTION 2014 Overlay SPOT LOW
  • WIFI SECURITY • Shared password • Weak encryption • No built-in guest management • No corporate policies WILDIX CONVENTION 2014
  • OVERLAY SECURITY • CTICONNECT INTEGRATION • Embedded Captive Portal with CTIconnect credentials • ACTIVE DIRECTORY • MySQL • MsSQL • LDAP WILDIX CONVENTION 2014
  • OVERLAY CAPTIVE PORTAL • • • • WILDIX CONVENTION 2014 Ready for Guests Access Integrated with CTIconnect Phonebooks Access Credentials via SMS * High customizable for customer’s needs
  • OVERLAY CORE • Built for 802.11n • Robust security (WPE, WPA, WPA2 Personal & Enterprise) • http / https access • Superior Wireless Lan Connectivity • 16 Spots (one gateway) • 32 Spots (two gateways) • 2 Ethernet/optic ports upstream for redundancy features • PoE support WILDIX CONVENTION 2014
  • OVERLAY SPOT • • • • • • • • PoE Powered by Overlay Core No Upgrade Support 802.11a/b/g/n 2 Radio (2.4/5.0 Ghz) 2 Antennas MIMO 802.11n Plug&Play High Throughput 20/40 Mhz Channel Width WILDIX CONVENTION 2014
  • OVERLAY INFRASTRUCTURE Coverage 3000 sqm WILDIX CONVENTION 2014
  • BYOD THE CHALLENGE Rely on WiFi - WiFi DOESN’T work for RTPs - no support for roaming Security issues - Yet Another Authentication BYOD requires applications - Which ones? (Skype, WhatsApp, Viber vs browser / mail /calendars) WILDIX CONVENTION 2014
  • CTICONNECT ENGAGE • • • • WILDIX CONVENTION 2014 iPAD App Website integrable WebRTC based Audio Calls File Transfer
  • EXHIBITORS WILDIX CONVENTION 2014