Developing an Effective Mobile Policy<br />Wendy van Meer<br />wvanmeer@ezwim.com<br />Daniel Mens<br />dmens@ezwim.com<br...
Agenda<br />The Mobile Workplace<br />Why Policies Matter<br />Getting Down to Business<br />Discover the Ezwim Advantage<...
The Mobile Workplace<br />By 2013, mobile phone will overtake PCs as the most common Web access device worldwide – source:...
The Mobile Workplace<br />Benefits of wireless solutions:<br /><ul><li> Increased productivity
 Improved efficiency
 Improved response times</li></ul>Prevent information loss?<br />How do enterprises maintain control over usage?<br />How ...
Why Policies Matter<br />Effective Policies Should:<br /><ul><li> Support employees with mobile communications
 Establish standards for acceptable use
 Improve management of mobility costs
 Enhance security of Data</li></li></ul><li>Getting Down To Business<br />Now it’s time to start writing<br />
Getting Down To Business<br />Policies should never be written in isolation<br />
Getting Down To Business<br />Consider a usage policy per user group<br />
Getting Down To Business<br />Insight into employee user costs<br />
Getting Down To Business<br />Management buy-in<br />
Getting Down To Business<br />Define<br /><ul><li> Define User Groups
 Device type
 Services & Applications
 Acceptable Usage
 Procurement
 Disposition</li></ul>Implement<br /><ul><li> Cross-functional team
 Educate</li></ul>Automate Compliance<br /><ul><li> Business Rules
 Visibility into usage
 Allocation of cost
 MACD
 Asset management</li></ul>Review and update your Policy to address the changing mobility landscape<br />
Getting Down To Business<br />Key Questions for Mobility<br />User Groups – Who should have a device?<br />Away From<br />...
Example User Group<br />National Sales <br />Device: 			Blackberry<br />Services:			Voice and email<br />Additional hardwa...
 All internal calls are inside policy
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Developing effective mobile policy

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Developing effective mobile policy

  1. 1. Developing an Effective Mobile Policy<br />Wendy van Meer<br />wvanmeer@ezwim.com<br />Daniel Mens<br />dmens@ezwim.com<br />© Copyright Ezwim 2010<br />
  2. 2. Agenda<br />The Mobile Workplace<br />Why Policies Matter<br />Getting Down to Business<br />Discover the Ezwim Advantage<br />Q & A<br />
  3. 3. The Mobile Workplace<br />By 2013, mobile phone will overtake PCs as the most common Web access device worldwide – source: Gartner 2010<br />Over 90% of organizations now have employees using smartphones within their organizations. Depending on the size of the organization, this can cover tens of thousands of individuals – source: Strategy Analytics<br />
  4. 4. The Mobile Workplace<br />Benefits of wireless solutions:<br /><ul><li> Increased productivity
  5. 5. Improved efficiency
  6. 6. Improved response times</li></ul>Prevent information loss?<br />How do enterprises maintain control over usage?<br />How to deal with private usage?<br />How to keep track of devices?<br />To ensure cost control and security a formal mobility policy is crucial <br />
  7. 7. Why Policies Matter<br />Effective Policies Should:<br /><ul><li> Support employees with mobile communications
  8. 8. Establish standards for acceptable use
  9. 9. Improve management of mobility costs
  10. 10. Enhance security of Data</li></li></ul><li>Getting Down To Business<br />Now it’s time to start writing<br />
  11. 11. Getting Down To Business<br />Policies should never be written in isolation<br />
  12. 12. Getting Down To Business<br />Consider a usage policy per user group<br />
  13. 13. Getting Down To Business<br />Insight into employee user costs<br />
  14. 14. Getting Down To Business<br />Management buy-in<br />
  15. 15. Getting Down To Business<br />Define<br /><ul><li> Define User Groups
  16. 16. Device type
  17. 17. Services & Applications
  18. 18. Acceptable Usage
  19. 19. Procurement
  20. 20. Disposition</li></ul>Implement<br /><ul><li> Cross-functional team
  21. 21. Educate</li></ul>Automate Compliance<br /><ul><li> Business Rules
  22. 22. Visibility into usage
  23. 23. Allocation of cost
  24. 24. MACD
  25. 25. Asset management</li></ul>Review and update your Policy to address the changing mobility landscape<br />
  26. 26. Getting Down To Business<br />Key Questions for Mobility<br />User Groups – Who should have a device?<br />Away From<br />Home Town<br />Away From<br />Office<br />Executive<br />Mobile Sales or Operations<br />Away From<br />Desk<br />Mobile Worker<br />Office Worker<br />Applications – What should be mobilised?<br />Devices – What platforms should be supported?<br />Email<br />Android<br />BlackBerry<br />iPhone<br />Symbian<br />Windows Mobile<br />Other?<br />Applications<br />Fleet Management<br />
  27. 27. Example User Group<br />National Sales <br />Device: Blackberry<br />Services: Voice and email<br />Additional hardware: Datacard<br />Usage Policy<br /><ul><li> All calls to voice mail are inside policy
  28. 28. All internal calls are inside policy
  29. 29. All other roaming and international calls are outside policy
  30. 30. Entertainment numbers are outside policy
  31. 31. SMS usage will be inside policy
  32. 32. All mobile data is inside policy
  33. 33. All calls in weekends are outside policy
  34. 34. All calls from Monday to Friday are inside policy</li></li></ul><li>Discover the Ezwim advantage<br />Demo<br />
  35. 35. Webinar Screenshots<br />© Copyright Ezwim 2009<br />
  36. 36. Set policies to pre-allocate on user level<br />
  37. 37. User will receive monthly notification mail<br />
  38. 38. End user access<br />
  39. 39. End user tag personal vs Corporate in user account<br />
  40. 40. End user tag personal vs Corporate in user account<br />
  41. 41. Define a Customer specific catalog<br />
  42. 42. Start the request as an end user, business manager or corporate administrator<br />
  43. 43. Track & Trace orders (MACD)<br />
  44. 44. Track & Trace orders (MACD) on country and MNC level<br />
  45. 45. All Device Models & Inventory<br />
  46. 46. Wrapping-up<br /><ul><li> To ensure cost control and security a formal mobile
  47. 47. policy is crucial
  48. 48. Define, implement and automate mobile policies
  49. 49. Consider using User Groups
  50. 50. Update your policy annually</li></li></ul><li>1-7-2010<br />Questions<br />27<br />© Copyright Ezwim 2008<br />
  51. 51. Contact us<br />Wendy van Meer<br />wvanmeer@ezwim.com<br />Daniel Mens<br />dmens@ezwim.com<br />+31 20 888 4388<br />www.ezwim.com<br />28<br />© Copyright Ezwim 2009<br />

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