B2B eCommerce

Scalability problems Multitiered ArchitectureClient Internet Internet E-business site LAN Database Web and Servers Authentication Servers LAN Transaction Servers

Three Requestments to be Met by e- Business Users and customers can count on being able to access any Availability webservices from anywhere , any time, regarding of the load at the website and the network. Should Services are provided with Provide quality information based Servers should be able toe-business Scalability Services to provide services to all potential Customers customers whose number is fast growing and unknown for a company. Quality of web services represented by availability and fast –response times, should be Cost-effectiveness achieved with an IT Infrastructure that minimises cost.

Reference Model for e-Business PlanningExternalBusinessview Metrics Business Characteristics Model of Business Navigational Functional structure of the site Model Customer Patterns of customer Model Behaviour Site Architecture and Resource Service Demands ModelTechnological InternalView Metrics

Five Determinants of e-loyalty Quality support systemDeter- On-time deliveryminantsof E-loyalty Compelling product Presentations Convenient and reasonably priced transportation costs Trustworthy privacy policies with respect to customers’ identity and purchases

Universal or server-Based unified Messaging Telephony Server Voice mail, faxes and E- mail Server E-mail

Integrated or Client Based Message Voice mail, faxes andTelephony Server e-mail Client e-mail E- mail Server messages

Basic Principles of Effectiveness Took the lead on Reached out to newCustomers expectations Markets by filling a gap Basic principle of Effectiveness Operated in a daily Get to market Planning model quickly Anticipated or reached In a flash to market Changes

Guidelines of Efficiency Sound Process Management IntegratedLong Range Guideliness of Information Planning Efficiency Systems Deep business knowledge

Ping/Pong Pong Ping Pong Ping Po Pi ng ng Pi ng Po ngPong Pong Ping Ping Fire wall

e-EnterpriseBusiness e - b – Electronic BusinessImpact e – c – Electronic Commerce e- e – Electronic Enterprise e -e e -b c e- re Brochu ware 1995 1997 1999 2000

Digital Nervous System-Enabled Value chain Logistics Engi- Market- CustomerR&D Sales & nearing ing support Distribution

Internet Enabled by a Digital Nervous System Business Business Internet Internet link to linked to Business customers Partners Orignal Business ‘Intranet’ enabled by a digital nervous system

Impact Found in Info-Intensive Industries Value Creation Digital Mass Produced Customer dialogue Clearing Bank Finance Insurance, Media educationCore Offering Tourism Health Care Retail Manufacturing Distribution Petroleum Local Physical Agriculture Trades

The Essential Elements of an Electronic Business Customer Network Supplier Shop front Settlement Catalog FulfilmentNote:- Some trust and securities haveto be established – not shown(intangible attributes) Financial Institution

Road Map to an Electronic Business Architecture Stage 1 Stage 4 Stage 5 Stage 2 Stage 3

Business to E-Business TransformationLeverage Solve business problems,Knowledge and Transform Core business Process Build e-business applications.Information Run a scalable available infrastructure Customer Relationship Management Links customers Supply Chain and partners Management E-commerce Knowledge Management Business Intelligence ERP Customer relationship Billing and Payments Use existing IT E-mail Messaging and Collaboration e- supply chain commerce web applications. Infrastructure

B2B eCommerce

by We Learn - A Continuous Learning Forum from Welingkar's PGDBA-DLP

Accessibility

Categories

Upload Details

Usage Rights

Statistics

B2B eCommerce Presentation Transcript