Security and Vigilance


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Security and Vigilance explain the key function of Administration. Methods of handling large number of visitors and Procedural Controls required in maintaining Security Services are discussed too. Vigilance, Dossiers and Incident reporting by security are a part of this presentation by Welingkar’s Distance Learning Division.

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Security and Vigilance

  1. 1. Welingkar’s Distance Learning Division CHAPTER-02 Security and Vigilance We Learn – A Continuous Learning Forum
  2. 2. Welingkar’s Distance Learning Division Security • Industrial security is to maintain a state of being secure, from the threats and dangers for the 4 Ms, viz. men, material, machinery and money • In some sectors security is also known by the term “Watch & Ward” We Learn – A Continuous Learning Forum
  3. 3. Welingkar’s Distance Learning Division Key Functions of Security • Safeguarding the estate and any kind of property and the people working therein • Screening of the visitors entering into the premises • It is the first interfacing contact on behalf of the organization at the very entrance • Right manners and polite behaviour of security staff need not recede the firmness in dealing with the visitor as a known or unknown person • Collection and preservation of personal belongings of the visitors in the cloak rooms Cont… We Learn – A Continuous Learning Forum
  4. 4. Welingkar’s Distance Learning Division • • • • • Filtering of walk-in visitors without prior appointment Generating visitor’s pass and identity badge for the purposeful visitors and directing them to reception or to concerned department Precautions in respect of certain safety-wears like compulsory helmet wearing for the rider and also to the pillion rider It is highly desirable that the persons entrusted with EPABX operation should be equipped with fair level of communication skills, etiquette Physical inspection of the out-going vehicles in and out to trace out any concealment Cont… We Learn – A Continuous Learning Forum
  5. 5. Welingkar’s Distance Learning Division • Patrolling through he campus at designated intervals • Frisking of the persons and searching the belongings of the persons while relieving from duties • Observing vigilance duties by checking the locking condition of chambers, cabins etc. • Maintaining the movement register of the staff, going out and coming in with permission for personal or official purposes We Learn – A Continuous Learning Forum
  6. 6. Welingkar’s Distance Learning Division Methods of handling large number of visitors • Inward entry material • Outward entry of material • Timely acting by signaling for help or action in times of crisis, attack, fire etc. • Mobilizing security alter for detecting fire upon the buzzer/ hooter ring of the fire alarm • Maintaining a note of guests and participants attending to special meetings • Exhibiting a sense of courage and boldness while facing critical situations Cont… We Learn – A Continuous Learning Forum
  7. 7. Welingkar’s Distance Learning Division • • • • • Equipping skills through continuous training in fire fighting and developing a sense of loyalty towards the organization in facing these risks Observing the length of confidentiality and integrity in the discharge of security duties Equipping skills in the requisite levels in first aid treatment for rescuing the injured person/s due to an accident Reporting the suspicious acts and movements of people strolling inside the premises Noting the vehicles coming inside the premises, registration numbers, timing etc. Cont… We Learn – A Continuous Learning Forum
  8. 8. Welingkar’s Distance Learning Division • Executing certain associate duties like operating the siren and certain illumination points of the compound, etc. • Regulating and controlling the traffic of in-coming and outgoing vehicles by whistle • Maintaining the parking slots of the designated categories of officials • Performing espionage duties for special purposes to investigate into cases of theft, sabotage and alike • Assisting the management in fact-finding inquiries conducted over undesired incidents by employees • To recover the visitor’s badge and the signed visitor’s pass, to ensure an authentication of the visit • Identifying any disorderly lying objects or equipment We Learn – A Continuous Learning Forum
  9. 9. Welingkar’s Distance Learning Division Procedural Controls required in maintaining Security Services • • • • Train and educate the security staff on their fundamental duties, at regular intervals Conduct mock drills and march past at periodic schedules Train the security staff to gain the requisite communication and interpersonal skills to a standard level Ensure as practicable as possible, a minimum standard of education background, while recruiting the security staff Cont… We Learn – A Continuous Learn ing Forum
  10. 10. Welingkar’s Distance Learning Division • • • • • Organize intensive training programs on “Fire fighting” for educating the security staff Organize orientation programs through illustrating hypothetical situations for developing the security staff to upgrade their skills Motivating the security staff to instill a ‘sense of belongingness’ towards the organization Organize special purpose training programs through external detective agencies, for improving in them vigilance techniques, investigating approaches and also tips for preventing industrial espionage Prepare a contingency plan for alert prevention actions Cont… We Learn – A Continuous Learn ing Forum
  11. 11. Welingkar’s Distance Learning Division • Ensure and be particular about the physical fitness, stature and appearance of security staff • Identify the check points for fixing and posting the security guards • For effective vigilance and span of control security, fix the requisite number of supervisory staff • Special permission in respect of any rifle or pistol license, etc. may be obtained, depending upon the requirement of the organization • Portable FRP security booth may be installed at certain appointed points • It is advisable to provide rain coats, torch lights, etc. to facilitate effective mobility and patrolling inside the premises Cont… We Learn – A Continuous Learn ing Forum
  12. 12. Welingkar’s Distance Learning Division • Organize a specimen-signature sheet, duly laminated, from officials who come in contact for cross verification, vehicle movement etc by security before acting upon the transaction • Ensure ‘surprise visits on night security’ by a company official at irregular intervals for checking alertness at odd hours • Develop “Duty Post Manual” for establishing nature of duties and role clarity, post wise • Provide regulating indicators type display boards, wherever required, to prevent access to unauthorized locations or spots We Learn – A Continuous Learn ing Forum
  13. 13. Welingkar’s Distance Learning Division • • • Vigilance It is holding or keeping a careful watch over the possible danger or difficulties Dossiers They are a set of documents, in respect of a person to draw requisite information, out of an enquiry, with some definite purpose Incident reporting by security Security staff, may be an officer, a supervisor or even a guard sometimes, will be required to submit report/s on the occurrence of an unpleasant or undesired incident We Learn – A Continuous Learn ing Forum