Business Travel - Business Etiquette


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To undertake a hassle-free business travel it is important to bear certain key things in mind. Some of it include looking into flight confirmation, hotel reservations and meeting timing.
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Business Travel - Business Etiquette

  1. 1. Welingkar’s Distance Learning Division CHAPTER-29 BUSINESS TRAVEL We Learn – A Continuous Learning Forum
  2. 2. Welingkar’s Distance Learning Division Business travel happens due to various reasons. Some of them may be: - Meet customers - Visit other offices - Offer products - Make presentations - Attend conferences We Learn – A Continuous Learning Forum
  3. 3. Welingkar’s Distance Learning Division When traveling, you must remember that you are going forth a representative of your company and you must therefore ensure that you leave a good and positive impression with those that you meet We Learn – A Continuous Learning Forum
  4. 4. Welingkar’s Distance Learning Division • You must plan and prepare for your travel • Things that you would have to look into last minute would be: – Flight confirmations – Hotel reservations – Meeting timing We Learn – A Continuous Learning Forum
  5. 5. Welingkar’s Distance Learning Division Remember… • …to make your booking through a reputed and responsible agent • …to double check on your travel arrangement with regard to flight details, hotel reservations, pick up from airport and ensure that your passport is valid • …to carry appropriate clothes keeping in mind weather and culture We Learn – A Continuous Learning Forum
  6. 6. Welingkar’s Distance Learning Division • …to check on baggage weight allowance and items that may not be allowed on flight • … to carry your business cards • If junior and senior executives are travelling together, the junior should see to all arrangements We Learn – A Continuous Learning Forum
  7. 7. Welingkar’s Distance Learning Division Air Etiquette • Airline etiquette begins when you alight from your vehicle at the airport • Unless you have a small bag on wheels, you should use a trolley and put your bag on it • At the line for the luggage x-ray, be patient and help attendant put your luggage on the machine belt. • Proceed to the luggage counter and wait for your turn to come to state your seating preferences and others We Learn – A Continuous Learning Forum
  8. 8. Welingkar’s Distance Learning Division • At the queue for security check or waiting for the bus to take you to the aircraft wait for your turn • Do not carry banned items onto the aircraft • Do not carry more luggage than you are permitted • On entering the flight, look out for your seat, stow your luggage in the overhead locker and seat yourself • Before putting away your bags take out the reading material from it. We Learn – A Continuous Learning Forum
  9. 9. Welingkar’s Distance Learning Division • An aisle seat is preferred if you want to walk around to stretch legs often • Do not call for the flight attendant until it is absolutely necessary. Be patient with them • If you want to converse with your neighbour, check to see if he/she is willing to do so. He/she may be wanting to read/sleep. • If you do not want to speak to your neighbour, you, should explain politely that you want to sleep or read to prepare for a meeting and ask to be excused. We Learn – A Continuous Learning Forum
  10. 10. Welingkar’s Distance Learning Division • After landing thank the crew for taking care of you • Incase you are traveling in a corporate jet or a charter flight ensure to be an hour early so that you do not delay departure • While on board eat well. Avoid alcohol. Prefer to drink fruit juice. • Do not talk loudly as you will be disturbing the privacy of the other passengers the other passengers We Learn – A Continuous Learning Forum
  11. 11. Welingkar’s Distance Learning Division Rail Etiquette • Ensure reservation to have a comfortable journey • Be at the station and on the platform well in advance so that you are well settled before departure • It is a good idea to engage a porter who knows his ways around • On finding your seat, put away your luggage either on the rack overhead or under the seat. Keep adequate space for other passenger’s luggage too We Learn – A Continuous Learning Forum
  12. 12. Welingkar’s Distance Learning Division • When the attendant comes to take an order for your meals, it is safer to eat vegetarian food • When you eat or drink, do not be a nuisance to others • After you complete your meal, place the tray and plates so that they are not an obstruction • As a courtesy to fellow passengers, do not play music too loud We Learn – A Continuous Learning Forum
  13. 13. Welingkar’s Distance Learning Division • If traveling with company, do not laugh or talk loudly. Respect the privacy of others around you. • At night, others may want to sleep early. So after your meal, move on to your berth. • Keep the bathroom clean after you use as others will be using the same after you We Learn – A Continuous Learning Forum
  14. 14. Welingkar’s Distance Learning Division Bus Etiquette • If the journey is long, reservations must be made in advance • Be at the bus station on time • Once on the bus, put away your luggage and belongings so that the other passengers are not disturbed • If you have to get off the bus for a break in between the journey come back in time. Do not make the other patients wait for you We Learn – A Continuous Learning Forum
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