3. POD Management in Transportation
• Proof of Delivery or a POD is one of the most important documents
in transportation
• POD indicates timely and quality delivery to intended recipient
• POD is the basis of payment by consignee to shipper and by
shipper to transporter
• Thus, POD is the lubricant that drives supply chain as much as fuel
runs vehicles
• Thus, management of POD, its storage and transfer between
stakeholder is a one of the most important transactions in supply
chain management
4. Why is POD flow important
• Most players in supply chain are not connected
electronically
• Thus, POD becomes a way of communication between
shipper, transporters and consignee
• Thus, MOST businesses insist on authenticated POD copy
as a way of final confirmation of proper delivery of
consignment
5. POD Flow- Ideal Situation
Shipper
Hands over
consignment
to Transporter
Transporter
Delivers
Consignment
to Consignee
Transporter
gets Proof of
Delivery
(POD) from
Consignee
Transporter
Invoices
Shipper along
with POD
Shipper Pays
Transporter
and Gets
Payment from
Consignee
6. But it is not that simple…
• To minimize vendors and consolidate supply chain, Shipper uses services of a 3PL
provider
• 3PL provider in turn works with transport operators for various lanes
• Transport operator places his own vehicle or uses services of a broker to place a
vehicle from open market
• Broker deploys truck owner for movement of material
• Truck owner or his driver picks up material from shipper and delivers to consignee
• Truck owner then collects physical POD and submits to broker
• Broker hands over POD to delivery location office of transport operator
• Transport operator moves POD to his head office, which in turn sorts PODs shipper wise
• Transport operator then invoices shipper and sends invoice and original POD to pickup
location of shipper- say a factory
• Factory verifies POD, movement details and send POD to shipper head office for
payment
• Shipper head office then pays transporter and also marks invoice raised on consignee
as delivered and due for payment
7. POD Flow- Actual Situation
Consignee to Trucker •Day 1
Trucker to Broker •2 to 4 days
Broker to Transport Operator
Branch
•3 to 4 days
Transport Operator Branch
to HO
•7 to 10 days
Transport Operator HO to
Shipper Booking Location •7 to 15 days
Shipper Booking location
to Shipper Head office
• 10 to 15
days
0
4
8
18
33
48
Cumulative Days for
POD to reach Shipper
8. Problem Summary
• Too many players are involved in managing POD
• The time taken to flow POD from delivery point to shipper is
anywhere from 15 to 50 days
• As most transporters and their partners are not tech savvy, POD
management remains a manual and paper driven process
• Poor POD management results in additional working capital
expense of at least 15-30 days
11. What is PODXpress
• PODXpress is a Cloud and Mobile based software to
enable collaboration in supply chain
• PODXpress can be used by transporters to manage POD,
delivery information and billing to shippers
• Shippers and Consignee can get access to PODXpress to
receive information on delivery
• PODXpress follows classic Software as as Service (SaaS)
model where transporter pays per transaction of usage
• PODXpres has no CAPITAL cost and is READY TO
USE platform for ANY transporter
12. How Does it Work
STEP 1 STEP 2
Transport Operator
Uploads Booking in
Cloud Application
Delivery Person Takes
Photo of POD at
Consignee Location
STEP 3
Delivery Notification Sent
to Shipper with copy of
POD and location of POD
PODXpress App
13. How does PODXpress work
•Transporter will login to PODXpress Cloud Application Portal
•He will upload/ enter orders given to him by various shippers
•PODXpress will store the order and consignment number given by shipper as Cloud
Database
Step 1
•Transporter/ Partner delivery person receives POD from consignee
•He opens PODXpress Mobile App and captures photo of POD
•The App also captures GPS location of image capture
•The same is uploaded on cloud using mobile data connection
Step 2
•The cloud application scans the image and reads bar code on CN
•The cloud app then associates CN number to order ID and thus shipper
•The cloud app then send POD image to Shipper e-mail ID and also sends SMS
•Shipper can view image as well as location of delivery with date and time on MAPS
Step 3
14. PODXpress Feature List
For Transporter For Shipper For Consignee
Web based application Web based portal to monitor delivery Auto e-mail on delivery of POD image
Mobile application for Android smartphones Mobile App to get delivery status update Delivery monitoring portal
Admin module to create users, customers,
mobile numbers
Possible to view data across transport partners Possible to view data across shippers
Authentication based on mobile numbers Anytime access to POD for any number of years Anytime access to POD for any number of years
Storage of POD for unlimited years with no
restriction on storage space
All data linked to Order number for internal
tracking
Order upload and edit module for quick data
update
API for automated data exchange with portal
Module for enroute status update Transporter performance comparison Shipper performance comparison
Rate entry and billing module Transporter payment module
Billing collection monitoring
Dashboard and MIS to monitor delivery Dashboard and MIS to monitor delivery Dashboard and MIS to monitor delivery
15. Automated Billing System
•On POD receipt, Transporter can add any additional charges, modify current charges
for each consignment
•Transporter can also confirm shipper information for billing- name, address etc.
•Transporter will then clear consignment for billing and specify billing date
Step 1: Data
Update
•On billing date, PODXpress application will check all consignments available for billing
•PODXpress will run a program to automatically generated a bill for each shipper of
transporter
•PODXpress will automatically send bill to each shipper by e-mail and also to
transporter team
Step 2: Auto Bill
Generation
•Transporter can export billing data and update its accounts system
•Transporter can check PODXPress for Outstanding management and update collections
from shippers
•Shippers too can make online payment against bills to transporter
Step 3: Collection
update
17. PODXpress: Leveraging Cloud and Mobile Technology
POD Data and Geo-location
captured on Mobile
Mobile Network
2G/ 3G/4G
GPS Satellites
Data sent over Mobile
Networks to Cloud Servers
Cloud application sends
data to Shipper on PC and
Mobile
18. Leveraging Cloud and Mobile Technology
Mobile Technology Cloud Technology
India has more than 120 mn smart phones and likely to
cross 300 mn by 2015
PODXpress leverages Cloud technology capable of
serving 1000s of transporters and Millions of images
Thus, most delivery persons already have a device to
capture data- a major shortcoming in past
Cloud makes it possible to scale PODXpress application
at a low cost and on demand, thus making it scalable
With the help of Mobile networks such as 3G and in
future 4G, images and even videos can be sent easily
Cloud can store images and videos forever with multiple
backups, thus shippers can retrieve POD anytime in
future without failure
PODXpress compresses images to work even on 2G
connections
With its multi-tenant architecture, cloud supports
simultaneous usage by any number of users
As smartphones also have GPS built-in, PODXpress can
also capture exact location where image was captured
Cloud technology offers ready connectivity to various
smart phone platforms, thus making it easier to manage
different OS such as Android, Windows, iOS etc.
22. POD Flow- AFTER PODXpress
Consignee to Trucker • Day 1
Trucker uses PODXpress • Day 1
Transporter, Shipper and
Consignee get POD COpy
• Day 1
Transport Operator HO receives
Physical POD for storage
• 7 to 10
days
0
0
0
Cumulative Days for
POD to reach Shipper
10
23. PODXpress Benefits to Stakeholders
For Transporter For Shipper
Better service to customer due to faster POD access Faster access to delivery information and POD
Reduction in billing cycle by over 15 to 20 days, thus savings of
working capital
Reduction in collection cycle from consignee
No capital investment in technology, lifetime storage of PODs Measurement of Transporter wise service levels
Online access on Mobile as well as Web across India No need to manage and follow up 1000s of physical POD across
tens of transporters
Automated Billing System and collection management Better visibility to consignee resulting in more sales orders
25. PODXpress Future Enhancements
• As India enters 4G age, it will be possible to upload videos much more easily
• Thus, transporter can then take a video of delivery and verbal delivery proof from
consignee
• PODXpress will thus offer Video POD to shippers leaving no doubt about authenticity
Video POD
• Shippers can place orders ONLINE on transporters and also make payments on receipt
of POD
• This will drastically cut down working capital for transporters and thus reduce cost of
transportation
Online Booking
and Payments
• Transporters can plug in GPS and Sensor data to each consignment and thus offer real
time tracking to shippers and consignees
• This will greatly reduce follow up required for delivery status updates
Real Time
Tracking
27. PODXpress Deployments
• FSC has deployed PODXpress equivalent Mobile Applications for delivery data
information capture
• FSC has gone one step further to even add booking data using Mobile application
Future Supply
Chain
• Surat Goods has deployed PODXpress for capturing vehicle placement confirmation
• Surat Goods uploads driver and truck photo along with POD to confirm placemen of
vehicle at customer location
Surat Goods
Transport
• Bhavna Roadlines has made a mobile application available to all consignees to offer
tracking and POD view information
• POD can be captured by delivery team and then is sent as auto mail to customers
Bhavna Roadways
•DTDC Cargo has deployed next version of PODXpress to upload SUBMITTED Bill images
• This helps to confirm that an invoice was submitted in time and thus reduce collection
cycle
DTDC SCS
