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5 Ways to Give Customers What They Want Online
 

5 Ways to Give Customers What They Want Online

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Customer experiences matter. Just ask this guy. Imagine he’s your customer. View the slideshare for customer experience strategies and to learn: ...

Customer experiences matter. Just ask this guy. Imagine he’s your customer. View the slideshare for customer experience strategies and to learn:

• What really compels customers to make a purchase
• The most important touchpoints along the customer journey
• What makes an interaction meaningful to a customer

Still not sure? Consider this:
$83 billion is lost in marketing each year due to poor customer experiences.
– The State of Marketing 2013

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