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IBM Mobile Foundation POT - Overview of ibm endpoint manager for mobile device presentation

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  • 1. An IBM Proof of TechnologyOverview of IBM Endpoint Manager forMobile Device © 2012 IBM Corporation
  • 2. IBM SoftwareIBM Mobile Foundation Includes: IBM Mobile Foundation V5.0 • IBM Worklight V5.0 • IBM WebSphere Cast Iron • IBM Endpoint Manager for Mobile Devices Plus New Services Offering: • IBM Software Services for Mobile Foundation Build, connect, manage and secure your mobile enterprise2 © 2012 IBM Corporation
  • 3. IBM SoftwareMobile device unique management & security challenges Mobile devices Mobile devices Mobile devices Mobile devices Mobile devices are shared more have multiple are diverse are used in more prioritize the often personas locations user . Personal phones Work tool OS immaturity A single location Conflicts with and tablets Entertainment for enterprise could offer user experience shared with device mgmt public, private, not tolerated family BYOD dictates and cell OS architecture Personal Enterprise tablet multiple OSs connections puts the user in organization shared with co- Vendor / carrier Anywhere, control Security profile workers control dictates anytime Difficult to per persona? Social norms of multiple OS Increasing enforce policy, mobile apps vs. versions reliance on app lists file systems enterprise WiFi3 © 2012 IBM Corporation
  • 4. IBM SoftwareMobile device security – the problem End User Mobile devices are not only computing platforms, but also communication devices, we could have: • Mail / Calendar / Contacts • Access (VPN / WiFi) •Potential unauthorized access • Apps (app store) (lost, stolen) • Enterprise Apps VPN / WiFi Corporate Network •Disabled encryption Access Encryption not enforced •Insecure devices connecting to network iCloud •Corporate data leakage iCloud Sync iTunes Sync4 © 2012 IBM Corporation
  • 5. IBM SoftwareMobile device security – the solution using IEM for Mobile Device Secured by IEM policyEnd • Enable password policiesUser • Enable device encryption • Force encrypted backup• Personal Mail / Calendar• Personal Apps • Disable iCloud syncCorporate Profile • Access to corporate email,• Enterprise Mail / Calendar apps, VPN, Wi-Fi• Enterprise Access (VPN/Wi-Fi) VPN / Wi- Corporate contingent on policy• Enterprise Apps (App store or compliance! Custom) Fi Network Access Encryption Enabled • Selectively wipe corporate data if employee leaves company iCloud • Fully wipe if lost or stolen iCloud Sync iTunes Sync5 © 2012 IBM Corporation
  • 6. IBM SoftwareIBM Endpoint Manager Common management agent Unified Systems management console Security management Common management infrastructure Single server IBM Endpoint ManagerDesktop / laptop / server endpoint Mobile endpoint Purpose-specific endpoint Cloud endpoints6 © 2012 IBM Corporation
  • 7. IBM SoftwareIBM Endpoint Manager for Mobile Device Traditional Endpoint Management Mobile Device Management OS provisioning Device inventory Device Wipe Patching Security policy mgmt Location info Jailbreak/Root detection Power Mgmt Application mgmt Enterprise App store Device config (VPN/Email/Wifi) Self-service portal Encryption mgmt Roaming device support Integration with internal systems Scalable/Secure solution Easy-to-deploy Multiple OS support Consolidated infrastructure7 © 2012 IBM Corporation
  • 8. IBM SoftwareIEM for Mobile Device functionalities Category Endpoint Manager Capabilities Platform Support Apple iOS, Google Android, Nokia Symbian, Windows Phone, Windows Mobile Management Actions Selective wipe, full wipe, deny email access, remote lock, user notification, clear passcode Application Management Application inventory, enterprise app store, whitelisting, blacklisting, Apple Volume Purchase Program (VPP) Policy & Security Management Password policies, device encryption, jailbreak & root detection Location Services Track devices and locate on map Enterprise Access Management Configuration of Email, VPN, Wi-Fi Expense Management Enable/disable voice and data roaming8 © 2012 IBM Corporation
  • 9. IBM SoftwareIEM for Mobile Device management solutions Problem Solution How to manage employee-owned Gives enterprises flexibility to use email-based mgmt vs. enterprise-owned assets? (less intrusive) or sophisticated agent-based mgmt How to deal with lost or stolen Password policy controls (pin length, timeout, wipe devices? after failed login, etc.) and remote wipe How to deal with sensitive corporate Enable device encryption, selective wipe of corporate data on device? data when employees leave company How to control IT cost explosion “Single pane of glass” to manage all devices when dealing with so many devices? servers/desktops/laptops/mobile devices with shared infrastructure How to handle rapidly changing Flexible Endpoint Manager platform with cloud-based devices / OSes / apps / user Fixlet model for rapid updates and new solution behavior? delivery9 © 2012 IBM Corporation
  • 10. IBM SoftwareIEM for Mobile Device management options Agent-based Management • For iOS - Apple’s MDM APIs and profiles • For Android/Windows Mobile – IBM Mobile Client Email-based management through Exchange (ActiveSync) and Lotus Traveler (IBMSync) • iOS • Android • Windows Phone • Windows Mobile • Symbian10 © 2012 IBM Corporation
  • 11. IBM SoftwareIBM Endpoint Manager for Mobile Device architecture Apple Push IEM Server http / Notification Servers 52311 DB http / 52311 Mgmt Extender http / for iOS 52311 Management Extender for (Exchange or Lotus) Apple Push Relay(s) https Notification Apple MDM Email Server Interaction (Exchange/Lotus) ActiveSync / IBM Sync ActiveSync Console / Web Reports Android w/Ema Apple il Android App Apple App Phones / Tablets11 © 2012 IBM Corporation
  • 12. IBM SoftwareIEM for Mobile Device enrollment - user experience12 © 2012 IBM Corporation
  • 13. IBM SoftwareIEM Console - mobile device management13 © 2012 IBM Corporation
  • 14. IBM SoftwareIEM Console - mobile device management dashboard view14 © 2012 IBM Corporation
  • 15. IBM SoftwareIEM Console - password policy report15 © 2012 IBM Corporation
  • 16. IBM SoftwareIEM Console - single device view16 © 2012 IBM Corporation
  • 17. IBM SoftwareIEM Console - installed applications view17 © 2012 IBM Corporation
  • 18. IBM SoftwareIEM Console - application management18 © 2012 IBM Corporation
  • 19. IBM SoftwareIEM for Mobile Device app management – user experience19 © 2012 IBM Corporation
  • 20. IBM SoftwareIEM Console - security problems and non-compliance detection20 © 2012 IBM Corporation
  • 21. IBM SoftwareIEM for Mobile Device jailbreak notification – user experience21 © 2012 IBM Corporation
  • 22. IBM SoftwareIEM Console - device location tracking View Location information is also available22 © 2012 IBM Corporation
  • 23. IBM SoftwareIBM Mobile Foundation solution Back-End Project Device Development Integration Cast Iron Design Testing Debug HTML, CSS, JavaScript Native Container Connecting Mobile Operating System Code Control Infrastructure Managing Monitoring Source Code IEM Server Worklight Console AppStore Repository Developer Admin User23 © 2012 IBM Corporation
  • 24. IBM SoftwarePackaging Offering Packages Pricing metrics Enterprise edition CD (WL + EndPoint) + server install (WL + CastIron) IBM Mobile Foundation Consumer edition B2C Per App (WL + CastIron) Enterprise edition CD (WL) + server install (WL) IBM Worklight Consumer edition Per App (WL) Developer edition Not for charge / Not for production version (delivered via DeveloperWorks) IBM Endpoint for CD (Tivoli) B2E Mobile devices CD = Client Device WL = Worklight Per App = new PA metric EndPoint = IBM Endpoint Manager for Mobile Devices24 © 2012 IBM Corporation
  • 25. IBM Software25 © 2012 IBM Corporation
  • 26. IBM Software ITALIAN HINDI FRENCH JAPANESE BRAZILIAN PORTUGUESE SIMPLIFIED CHINESE TRADITIONAL CHINESE SPANISH RUSSIAN TAMIL THAI GERMAN ARABIC We appreciate your feedback. Please fill out the survey form in order to improve this educational event.26 © 2012 IBM Corporation