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Improving Internet strategies and maximizing the social media presence of LLP projects

Dissemination: Short training
session on social media based
web strategies
Katerina Zourou, Ph.D
Sør-Trøndelag University College, Norway
EACEA meeting for Erasmus project leaders, Brussels, January 23-24, 2014
The power of engagement!

• Campaign Emptyplate on
Instagram
• Campaign ≠ malnutrition
• For every picture of an
empty plate on Instagram
followed by #donatuplato a
meal was offered
• Using social networks for a
social cause: 3500 meals
offered by Caritas
#Donatuplato
Article and Video

(Example taken from Gary Shochat,’s presentation as Web2LLP keynote talk, Coventry, Nov. 2013)
What is the presentation about?
–Familiarize Erasmus project managers with the basics of a
digital valorisation strategy
–Share some tips on social media components of a
dissemination strategy
–Offer insights into commonly encountered problems
–Help in building sustainable and up-to-date dissemination
plans
Once upon a time..
In 2012: launch of the Web2LLP project (« Improving
web strategies and maximizing the social media
presence of LLP projects »)- a KA4 project.
Scope: upgrade skills of LLP project teams in building upto-date and sustainable dissemination strategies for
their project.
More than 450 beneficiaries (LLP project members)
attended courses.
Some 11k views on Slideshare
Extended desktop research and an
online survey: some findings
• Diversified training needs, ranging from novice to experienced users
• Need to focus on the appropriateness of tools in a given dissemination
strategy of an LLP project, beyond their mere use
• Need to see web and social media as means to create opportunities for
engagement with the public
• Need to consider viability of Internet and social media presence after
the life cycle of the LLP project
Zourou, K., Song, J. 2014, under publication. «How LLP projects use Internet and social media for communication purposes: a
needs analysis». INNOQUAL Journal.
Song, J. & Zourou, K. 2012. «How LLP projects use Internet and social media for communication purposes: a desktop
research». In C. Stracke (Ed.) The future of Learning Innovations and Learning quality: how do they fit together? Proceedings of
the LINQ conference, p. 114-123.
What is feasible?
Typology of tools (Conole & Alevizou,
2010)

1.
2.
3.
4.
5.
6.
7.
8.

social networking sites; (e.g. Facebook, LinkedIn, Ning)
blogs
microblogging tools; (e.g. Twitter)
Slide repositories (e.g. Slideshare)
video sharing tools; (e.g. YouTube, Vimeo)
social bookmarking applications; (e.g. Diigo, del.ici.ous)
web 2.0 picture repositories (e.g. Picasa, Flickr)
RSS feeds
One extra application considered useful to LLP projects:
9. shared web 2.0 public libraries (e.g. Mendeley).
10. Networking widgets (e.g. the “Add this” button)

7
A Social networking site: Facebook

http://www.crean-home.net/
A Social networking site: Ning
A video repository

http://patient-project.eu/
An online curation
space
http://www.scoop.it/t
/intent-project-news
A LinkedIn group
A Twitter account
A slide
repository
A monitoring tool:Google
Analytics
Beyond the tools, the networking culture
Social grooming

The power of the visual
“visually empowered
social connectivity”
Starting from somewhere…
3, 2, 1: action plan!
•Specify the target audience(s).
•Identify the main goals you want to achieve with Internet and
social media tools.
•Specify the task in relation to the audience and the goal.
•Identify the resources needed (human & material resources)
•Determine the timeline of the activity and the frequency of
investment in the project.
•Set the monitoring mechanisms upfront.
Target
audience

Teachers

Goal

Task

Resources
Human:
partner(s)

Gathering
feedback on a
recently
finished study

Enhance
conversation
on the
project’s
Facebook

Material:
channels

All partners

Facebook wall

(or partner A
and B)

Timeline and
frequency

2 months
starting from…
Two times a
week

Monitoring
mechanisms

Facebook
Insights
Plan your strategy
Social media is about engagement, this is not another
tool for posting news from your website
Christel Vacelet, EUN
It is important to be present in the social media but at
the same time social reputation is also an issue: don’t
get involved in a Facebook page if you won’t be able to
spread it around. There is little need for a page with just
10 likes
Erica Delucchi, MENON
Monitoring your social media activity
• Some social networks offer monitoring
facilities themselves: Facebook,
LinkedIn, Slideshare, Flickr
• Some free monitoring tools (or
dashboards) are very effective for an
LLP project: Tweetdeck and HootSuite
• Google Analytics seems to be #1
solution to monitor traffic of your
website and associated social networks
Some tips
1.Communicat
e with your
audience!
2. If you choose social media, make them
work
2. If you choose social media, make them
work

First set up your social networks, then embed them into your website
3.Attract your audience!

PERL project
http://www.perlprojects.org/Projectsites/PERL/News-Events/News/PERL-2013Media-Competition-Launched
4. Bring
your social
networks to
the forefront
• http://intluni.eu/
Bring
your
social
networks
to the
forefront
5. Make it fly!
(make it viral)
6. Make
others benefit
from your
project

http://groups.diigo.com/group/web2llp
“Feel” your target group
From own channels to active engagement in existing channels
• Go and meet your target group: do not just wait for your audience to
come
• Engage with your target audience through existing social media
channels
• Identify niches where your audience “meets” online
• Choose the appropriate social media tool to fit the culture of
connectivity of your target group (enterprise, students, academia)
• Identify experts in your area active on social networks and
connect/engage/learn together with them
• Understand how “others” deal with it (peers, competitors, etc.)
Frequently occurring problems
1. “We have no extra days to allocate to dissemination
through social media”
2. “We don’t have the skills to cope with a WS containing
social media”
3. “The project operates in many languages and we don’t
know how to cope with the multilingual aspect of social
media”
4. “Although we want to use social media, we don’t know
how to make users interested in our project”
Situation #1: Few human resources to
deal with dissemination through social
networks
• Create an RSS feed
• Embed an AddThis
plugin/ share buttons in
your page
• Set up a slide repository
(Slideshare) or a picture
repository (Flickr)-both
offer free tools to
monitor activity

https://www.addthis.com/

=> Making project activity visible, sharable, transferable to other contexts
Situation #2: Lack of skills
Get your project partners to see the added value of
social media in their own context
Situation #3: multilingual dimension

Situation #4: increasing
interactivity/attractiveness
3 free downloadable
handbooks in EN, FR
& IT
http://www.web2llp.eu/
A video showcase

•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Alessia Rogai
Armin Hottmann
Christel Vacelet
Eleonora Pantò
Erica Delucchi
Graham Attwell
Joel Josephson
Karel Van Isacker
Mazar Ildiko
Petra Newrly
Shona Whyte
Wendy Newman
Simon Heid
Sally Reynolds
Katerina Zourou

http://www.web2llp.eu/videos
Recordings of webinars
• Session 1: Setting up a web strategy and communication action plan
• Session 2: Selecting and choosing social media tools
• Session 3: Managing and measuring your social media presence
• Session 4: Sharing online content
• Session 5: Round-table with experienced managers and
troubleshooting
[link]
Video tutorials for the needs of LLP
projects
Video tutorials in EN, FR and IT
on 10 topics (web analytics,
online curation tools, SNS, social
media editors, media sharing,
microblogging, etc.)
http://www.web2llp.eu/tutorials
Thank you!
@web2LLP
@web2learn_eu
http://www.web2llp.eu/

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Social media based dissemination strategies for Erarmus project managers

  • 1. Improving Internet strategies and maximizing the social media presence of LLP projects Dissemination: Short training session on social media based web strategies Katerina Zourou, Ph.D Sør-Trøndelag University College, Norway EACEA meeting for Erasmus project leaders, Brussels, January 23-24, 2014
  • 2. The power of engagement! • Campaign Emptyplate on Instagram • Campaign ≠ malnutrition • For every picture of an empty plate on Instagram followed by #donatuplato a meal was offered • Using social networks for a social cause: 3500 meals offered by Caritas #Donatuplato Article and Video (Example taken from Gary Shochat,’s presentation as Web2LLP keynote talk, Coventry, Nov. 2013)
  • 3. What is the presentation about? –Familiarize Erasmus project managers with the basics of a digital valorisation strategy –Share some tips on social media components of a dissemination strategy –Offer insights into commonly encountered problems –Help in building sustainable and up-to-date dissemination plans
  • 4. Once upon a time.. In 2012: launch of the Web2LLP project (« Improving web strategies and maximizing the social media presence of LLP projects »)- a KA4 project. Scope: upgrade skills of LLP project teams in building upto-date and sustainable dissemination strategies for their project. More than 450 beneficiaries (LLP project members) attended courses. Some 11k views on Slideshare
  • 5. Extended desktop research and an online survey: some findings • Diversified training needs, ranging from novice to experienced users • Need to focus on the appropriateness of tools in a given dissemination strategy of an LLP project, beyond their mere use • Need to see web and social media as means to create opportunities for engagement with the public • Need to consider viability of Internet and social media presence after the life cycle of the LLP project Zourou, K., Song, J. 2014, under publication. «How LLP projects use Internet and social media for communication purposes: a needs analysis». INNOQUAL Journal. Song, J. & Zourou, K. 2012. «How LLP projects use Internet and social media for communication purposes: a desktop research». In C. Stracke (Ed.) The future of Learning Innovations and Learning quality: how do they fit together? Proceedings of the LINQ conference, p. 114-123.
  • 7. Typology of tools (Conole & Alevizou, 2010) 1. 2. 3. 4. 5. 6. 7. 8. social networking sites; (e.g. Facebook, LinkedIn, Ning) blogs microblogging tools; (e.g. Twitter) Slide repositories (e.g. Slideshare) video sharing tools; (e.g. YouTube, Vimeo) social bookmarking applications; (e.g. Diigo, del.ici.ous) web 2.0 picture repositories (e.g. Picasa, Flickr) RSS feeds One extra application considered useful to LLP projects: 9. shared web 2.0 public libraries (e.g. Mendeley). 10. Networking widgets (e.g. the “Add this” button) 7
  • 8. A Social networking site: Facebook http://www.crean-home.net/
  • 9. A Social networking site: Ning
  • 16.
  • 17. Beyond the tools, the networking culture Social grooming The power of the visual “visually empowered social connectivity”
  • 19. 3, 2, 1: action plan! •Specify the target audience(s). •Identify the main goals you want to achieve with Internet and social media tools. •Specify the task in relation to the audience and the goal. •Identify the resources needed (human & material resources) •Determine the timeline of the activity and the frequency of investment in the project. •Set the monitoring mechanisms upfront. Target audience Teachers Goal Task Resources Human: partner(s) Gathering feedback on a recently finished study Enhance conversation on the project’s Facebook Material: channels All partners Facebook wall (or partner A and B) Timeline and frequency 2 months starting from… Two times a week Monitoring mechanisms Facebook Insights
  • 20. Plan your strategy Social media is about engagement, this is not another tool for posting news from your website Christel Vacelet, EUN It is important to be present in the social media but at the same time social reputation is also an issue: don’t get involved in a Facebook page if you won’t be able to spread it around. There is little need for a page with just 10 likes Erica Delucchi, MENON
  • 21. Monitoring your social media activity • Some social networks offer monitoring facilities themselves: Facebook, LinkedIn, Slideshare, Flickr • Some free monitoring tools (or dashboards) are very effective for an LLP project: Tweetdeck and HootSuite • Google Analytics seems to be #1 solution to monitor traffic of your website and associated social networks
  • 24. 2. If you choose social media, make them work
  • 25. 2. If you choose social media, make them work First set up your social networks, then embed them into your website
  • 26.
  • 27. 3.Attract your audience! PERL project http://www.perlprojects.org/Projectsites/PERL/News-Events/News/PERL-2013Media-Competition-Launched
  • 28.
  • 29. 4. Bring your social networks to the forefront • http://intluni.eu/
  • 31. 5. Make it fly! (make it viral)
  • 32. 6. Make others benefit from your project http://groups.diigo.com/group/web2llp
  • 33. “Feel” your target group From own channels to active engagement in existing channels • Go and meet your target group: do not just wait for your audience to come • Engage with your target audience through existing social media channels • Identify niches where your audience “meets” online • Choose the appropriate social media tool to fit the culture of connectivity of your target group (enterprise, students, academia) • Identify experts in your area active on social networks and connect/engage/learn together with them • Understand how “others” deal with it (peers, competitors, etc.)
  • 35. 1. “We have no extra days to allocate to dissemination through social media” 2. “We don’t have the skills to cope with a WS containing social media” 3. “The project operates in many languages and we don’t know how to cope with the multilingual aspect of social media” 4. “Although we want to use social media, we don’t know how to make users interested in our project”
  • 36. Situation #1: Few human resources to deal with dissemination through social networks • Create an RSS feed • Embed an AddThis plugin/ share buttons in your page • Set up a slide repository (Slideshare) or a picture repository (Flickr)-both offer free tools to monitor activity https://www.addthis.com/ => Making project activity visible, sharable, transferable to other contexts
  • 37. Situation #2: Lack of skills Get your project partners to see the added value of social media in their own context
  • 38. Situation #3: multilingual dimension Situation #4: increasing interactivity/attractiveness
  • 39. 3 free downloadable handbooks in EN, FR & IT http://www.web2llp.eu/
  • 40. A video showcase • • • • • • • • • • • • • • • Alessia Rogai Armin Hottmann Christel Vacelet Eleonora Pantò Erica Delucchi Graham Attwell Joel Josephson Karel Van Isacker Mazar Ildiko Petra Newrly Shona Whyte Wendy Newman Simon Heid Sally Reynolds Katerina Zourou http://www.web2llp.eu/videos
  • 41. Recordings of webinars • Session 1: Setting up a web strategy and communication action plan • Session 2: Selecting and choosing social media tools • Session 3: Managing and measuring your social media presence • Session 4: Sharing online content • Session 5: Round-table with experienced managers and troubleshooting [link]
  • 42. Video tutorials for the needs of LLP projects Video tutorials in EN, FR and IT on 10 topics (web analytics, online curation tools, SNS, social media editors, media sharing, microblogging, etc.) http://www.web2llp.eu/tutorials

Editor's Notes

  1. Let me tell you a story
  2. All examples are selected from Erasmus projects, from the 2011 and 2012 selection. The reason for this is first to be
  3. A collective book published by MIT press, you can find it also free on the Internet. Written by sociologists of Internet, a very good read, something I recommend because in the audience I am sure there are researchers.
  4. s
  5. Another example of good practice: a media competition enhanced by social networks
  6. Example of good practice
  7. Another example of good practice
  8. A LinkedIn group maybe more suitable for projects dealing with companies and links between academia and business, whereas Facebook is a must tool if your target group is students
  9. .