11 Objectives To provide participants with the required knowledge and skills that will enable them to think innovatively and creatively and to employ this style of thinking in problem solving and development of work methods in the organization.
12 By the end of the program, participants will be able to: 1- Look at issues and problems facing the business and create new ways to tackle them. They will be involved and have the capability to question current practices and develop rational arguments to try new things. 2- Devise entirely new concepts and breakthrough thinking by:
Devising entirely new strategic ideas from scratch that can move the organization forward
Looking at things in a new way – breakthrough thinking
Developing new strategies that fundamentally change the way the organization does business
Propelling Mobily industry leadership through pioneering new products, services or work processes to set a new industry standard.
Process by which an idea or invention is translated into a good or service for which people will pay. To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination, and initiative in deriving greater or different value from resources, and encompasses all processes by which new ideas are generated and converted into useful products.
23 In business, innovation results often from the application of a scientific or technical idea in decreasing the gap between the needs or expectations of the customers and the performance of a firm's products or services.
25 Innovation is a change in the thought process for doing something or "new stuff that is made useful“. It may refer to an incremental emergent or radical and revolutionary changes in thinking, products, processes, or organizations
26 in·no·va·tion Pronunciation: ˌi-nə-ˈvā-shən Function: noun Date: 15th century 1 : the introduction of something new2 : a new idea, method, or device
27 Types of Innovation Incremental Innovation It is generally understood to exploit existing forms or technologies. It either improves upon something that Already exists or reconfigures an existing form or technology to serve some other purpose
28 Types of Innovation Radical Innovation It is something new to the world, and a departure from existing technology or method. The terms breakthrough innovation, disruptive and discontinuous innovation are often used synonyms for Radical Innovation
29 Types of Innovation Factors that favor Incremental Innovation
30 Types of Innovation Innovation in Processes People are used to thinking of innovation in terms of physical, manufactured goods such as computer chips, flat screen displays, fuel cells, night vision equipment, and so forth. In reality, process and service innovations are just as important in the competitive life of companies and industries.
31 Types of Innovation Service Innovation Great things happen when people rethink how best to serve customers. Service Innovation can very well produce winning business models.
50 Types of Thinking in Innovation Critical and Analytical Thinking This type of thinking style involves determining the meaning and significance of what is observed or expressed, or, concerning a given inference or argument, determining whether there is adequate justification to accept the conclusion as true
51 Types of Thinking in Innovation Creative and Analogical Thinking analogical thinking refers to a process of finding and using a known experience or domain to understand an unknown phenomenon or domain. In this case, the term thinking is used quite broadly, and may embrace subconscious or unconscious responses
52 Types of Thinking in Innovation The Communication Dilemma
53 Types of Thinking in Innovation Group Exercise
54 Latest Trends of Innovation in the Telecommunication Industry Western vs. Eastern Innovative Styles North America
59 Latest Trends of Innovation in the Telecommunication Industry
The Vicious North American-European-Asian Race and its Impact on the JCC Market
60 Latest Trends of Innovation in the Telecommunication Industry
Mobily’s Position Compared to JCC Competitors
61 Idea Generation New Knowledge and Tapping the Ideas of Customers Most radical innovations are the product of new knowledge, like computers Customers are an evergreen source of innovative ideas if salespeople, service people, and R&D teams listen to what they say and probe for more
62 Idea Generation Learning from Lead Users and Empathetic Design Lead Users are companies and individuals, customers and non-customers whose needs are far ahead of market trends
63 Idea Generation Learning from Lead Users and Empathetic Design Empathetic Design is an idea-generating technique whereby innovators observe how people use existing products and services in their own environments to produce solutions to problems customers are not aware of yet.
64 Idea Generation The Role of Mental Preparation A prepared mind is more likely to formulate a problem-solving idea or recognize an opportunity
75 Innovation Across all Organizational Departments Group Exercise
76 Innovation and Creativity Through Change Definition and Overview of the Concept of Change It is the process to transform something from one form to another Generally, we fear change because we develop high levels of comfort in what we are already familiar with
78 Innovation and Creativity Through Change The Four Stages of Change Organizations go through Initial start-up Rapid growth Leveling-out Decline
79 The Human Brain and Mind Mapping Right-Brain-Dominant vs. Left-Brain-Dominant Right Brain Left Brain - logic - reason - mathematics - linear analysis - creativity - synthesis/blend - recognition - visual
80 The Human Brain and Mind Mapping Brain Storming and its 7 Rules Rule # 1:Define the issue/problem Rule # 2:There must be ABSOLUTELY NO CRITICIZING OF IDEAS
81 The Human Brain and Mind Mapping Brain Storming and its 7 Rules Rule # 3:Write down about five criteria for judging which ideas best Rule # 4:Now select the five ideas that everyone likes best
82 The Human Brain and Mind Mapping Brain Storming and its 7 Rules Rule # 5:Give each idea a score of 0 to 5 points depending on how well it meets each criterion Rule # 6:Regardless of how it sounds, the idea with the highest score, is the one
83 The Human Brain and Mind Mapping Brain Storming and its 7 Rules Rule # 7:Enjoy the Session
84 The Human Brain and Mind Mapping The 80/20 vs. 50/50. Logic vs. Emotion
85 What Leaders Must Do Develop an Innovation-Friendly Culture Establish Strategic Direction Be Involved in the Innovation Process Be Open to New Ideas, But Be Skeptical
86 What Leaders Must Do Put People with the Right Stuff in Charge Create an Ambidextrous Organization Improve the Idea-to-Commercialization Process
87 STC’s Innovation Strategy Group Exercise and Discussion
88 Zain’s Innovation Strategy Group Exercise and Discussion