@Waterstonsltd
www.waterstons.com
Mobile Device Management and
BYOD – Simple Changes Big
Benefits
Charlie Hales and Nigel ...
Agenda
@ Overview from last Seminar
@ Use what you already have
@ Windows device possibilities
@ Exchange
@ SCCM overview
...
Overview from last Seminar
@ What is Mobile Device Management
@ Strategy
@ What is a Mobile Device?
@ Mobile Device Manage...
Data Classifications
Information
Category
Description Example Information Assets
Public Information which is or can be mad...
Data Classifications
Category Public Proprietary Confidential Restricted
Description: Prevent easy access without prolonge...
ICO Website
Defining the right solution
@ What do you want to manage on the device?
@ Types of devices
@ PIN
@ Remote Wipe/Selective W...
Defining the right solution
@ What do you want to manage on the device?
@ Integration with enterprise
applications
@ Multi...
Example of device functionality
Content removed when
retiring a device
Windows 8.1 Windows Phone 8 iOS Android
Company app...
Use what you already have
@ Dependant on devices and existing technologies
@ Workplace folders
@ Exchange ActiveSync
@ Net...
Workplace folders
@ Free and managed version
similar to Dropbox
@ Built into Windows 8.1
@ Windows 7 released this week
@ ...
Exchange Active Sync by Server
@ Very limited in Exchange 2003 (now unsupported)
@ Added HTML emails, Auto discover and a ...
Exchange Active Sync by Device
@ Spreadsheet Server software vs Devices
What is SCCM
@ Device Management
@ Desktops, laptops, thin clients, mobile devices
@ Operating System Deployment
@ Anti-vi...
What is SCCM
@ Application management
@ Application Delivery
@ Application Intelligence and Inventory
@ Application Update...
@Waterstonsltd
www.waterstons.com
PC Demo
@Waterstonsltd
www.waterstons.com
iPad Demo
What is Intune?
Differences between Intune and
Intune with SCCM
@ Intune is a standalone product for managing devices from the cloud
@ Int...
Intune Limitations
@ Limited integration with Apple VPP
@ Device encryption capabilities limited
@ Intune is still maturin...
Intune Costs
@ Complicated as always with Microsoft
@ Available through multiple options
@ Online
@ Through EA
@ Add on to...
How Intune can work with your network
How Intune can bring User and IT
Benefits
@Waterstonsltd
www.waterstons.com
iPad Demo
@Waterstonsltd
www.waterstons.com
SCCM Remote Wipe Demo
@Waterstonsltd
www.waterstons.com
SCCM Demo
Summary
@ Define requirements first
@ System fundamentals
@ What devices will be used
@ Use what you already have if possi...
Upcoming Events….
@ Mobile Device Management & BYOD Technologies - The
Major Players on 23rd May. Charlie Hales and Ian Cr...
@Waterstonsltd
www.waterstons.com
Questions?
Keep in Touch….
charlie.hales@waterstons.com
nigel.robson@waterstons.com
http://www.waterstons.com
@WaterstonsLtd
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Mobile device management and BYOD – simple changes, big benefits

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In the second in the series of seminars Charlie Hales and Nigel Robson will demonstrate how your business could use technologies it may have already invested in, such as System Center Configuration manager (SCCM) and Exchange to enable its Mobile Device Management (MDM) & BYOD strategies.

You may find that simple infrastructure changes result in big benefits such as improved user experience and support functionality; and hardware cost reductions.

Charlie and Nigel will then focus on the functionality Intune can offer when combined with your existing SCCM infrastructure, including management of all devices (PCs and mobile) through one interface.

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Mobile device management and BYOD – simple changes, big benefits

  1. 1. @Waterstonsltd www.waterstons.com Mobile Device Management and BYOD – Simple Changes Big Benefits Charlie Hales and Nigel Robson 25th April 2014
  2. 2. Agenda @ Overview from last Seminar @ Use what you already have @ Windows device possibilities @ Exchange @ SCCM overview @ Intune
  3. 3. Overview from last Seminar @ What is Mobile Device Management @ Strategy @ What is a Mobile Device? @ Mobile Device Management vs Mobile Application Management @ What is BYOD @ What can MDM/BYOD do for business? @ Where is your Data? @ Acceptable usage policy @ Defining the right solution
  4. 4. Data Classifications Information Category Description Example Information Assets Public Information which is or can be made public. Advertisements Public web content Proprietary Information which is restricted to internal access and protected from external access. Unauthorised access could cause a drop in customer confidence, could influence operational effectiveness, cause financial loss or provide gain for competitors. Internal presentations Performance data Source code Proprietary knowledge Confidential Information received from Customers, or sensitive information about Customers and Staff. Customer Data Customer intellectual property Customer documents Customer backups Internal reports Restricted Highly sensitive information Limited access to specific individuals Passwords HR & Payroll Backups Card Data DPA Information
  5. 5. Data Classifications Category Public Proprietary Confidential Restricted Description: Prevent easy access without prolonged or determined access to the device Prevent access even with prolonged and determined access to device As per confidential and access is restricted to specific individuals Physical Media or Device Printed Media ok In possession of staff or customer In possession of staff or customer, within property Held in the safe or secure ICT Server room Mobile Phone ok PIN Coded PIN Coded & Remote Wipe not normally acceptable Laptop / Tablet ok User authentication Authentication & Encryption not normally acceptable Portable Storage ok Encryption Encryption Held in a safe PC ok User authentication Physically Secured within property or Encrypted Physically secured within property Cloud Storage ok Encrypted Encrypted not normally acceptable
  6. 6. ICO Website
  7. 7. Defining the right solution @ What do you want to manage on the device? @ Types of devices @ PIN @ Remote Wipe/Selective Wipe @ Apps @ Device/App Encryption
  8. 8. Defining the right solution @ What do you want to manage on the device? @ Integration with enterprise applications @ Multi user profiles @ Separation of personal and work data @ Internet access @ Advanced features @ Data usage @ GPS tracking
  9. 9. Example of device functionality Content removed when retiring a device Windows 8.1 Windows Phone 8 iOS Android Company apps and associated data installed by using Configuration Manager and Windows Intune Uninstalled and sideloading keys are removed. In addition any apps using Windows Selective Wipe will have the encryption key revoked and data will no longer be accessible. Uninstalled and data removed. Uninstalled and data removed. Apps and data remain installed. VPN and Wi-Fi profiles Removed. Not applicable. Removed. VPN: Not applicable. Wi-Fi: Not removed. Certificates Removed and revoked. Not applicable. Removed and revoked. Revoked. Settings Requirements removed. Requirements removed. Requirements removed. Requirements removed. Management Client Not applicable. Management agent is built-in. Not applicable. Management agent is built-in. Management profile is removed. Device Administrator privilege is revoked. Example for SCCM and Intune
  10. 10. Use what you already have @ Dependant on devices and existing technologies @ Workplace folders @ Exchange ActiveSync @ Networking tools @ SCCM (with Intune)
  11. 11. Workplace folders @ Free and managed version similar to Dropbox @ Built into Windows 8.1 @ Windows 7 released this week @ Soon will also work with iOS and possibly Android
  12. 12. Exchange Active Sync by Server @ Very limited in Exchange 2003 (now unsupported) @ Added HTML emails, Auto discover and a few others in Exchange 2007 but still limited @ 2010 SP1 onwards (including Office 365) saw improvements, added Block/allow/quarantine list for example @ Still some limitations in Exchange 2013 and Office 365, for example: @ Free/Busy lookup @ Encryption @ Limited phone policies, e.g. application management
  13. 13. Exchange Active Sync by Device @ Spreadsheet Server software vs Devices
  14. 14. What is SCCM @ Device Management @ Desktops, laptops, thin clients, mobile devices @ Operating System Deployment @ Anti-virus @ Software Update Management @ Power Management @ Client Health & Monitoring @ Asset Intelligence and Inventory
  15. 15. What is SCCM @ Application management @ Application Delivery @ Application Intelligence and Inventory @ Application Updates @ Deploy to user or device @ Self-Service for application provisioning
  16. 16. @Waterstonsltd www.waterstons.com PC Demo
  17. 17. @Waterstonsltd www.waterstons.com iPad Demo
  18. 18. What is Intune?
  19. 19. Differences between Intune and Intune with SCCM @ Intune is a standalone product for managing devices from the cloud @ Intune standalone is a subscription service @ Limited domain integration to your infrastructure unless SCCM, ADFS or DirSync is used @ Limits in domain related tasks and business specific tasks
  20. 20. Intune Limitations @ Limited integration with Apple VPP @ Device encryption capabilities limited @ Intune is still maturing and therefore missing some of the more advanced features of a fully fledged MDM solution.
  21. 21. Intune Costs @ Complicated as always with Microsoft @ Available through multiple options @ Online @ Through EA @ Add on to existing SCCM/SCEP licencing, or can be purchased together new
  22. 22. How Intune can work with your network
  23. 23. How Intune can bring User and IT Benefits
  24. 24. @Waterstonsltd www.waterstons.com iPad Demo
  25. 25. @Waterstonsltd www.waterstons.com SCCM Remote Wipe Demo
  26. 26. @Waterstonsltd www.waterstons.com SCCM Demo
  27. 27. Summary @ Define requirements first @ System fundamentals @ What devices will be used @ Use what you already have if possible? @ Windows devices @ Exchange @ SCCM overview @ Intune
  28. 28. Upcoming Events…. @ Mobile Device Management & BYOD Technologies - The Major Players on 23rd May. Charlie Hales and Ian Craggs @ How to Build a Benefits-led Business Case on 9th May. Joanne Adair and Alistair McLeod
  29. 29. @Waterstonsltd www.waterstons.com Questions?
  30. 30. Keep in Touch…. charlie.hales@waterstons.com nigel.robson@waterstons.com http://www.waterstons.com @WaterstonsLtd

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