Passion and professionalism: how can charities stay true to their values in an increasingly competitive environment
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Passion and professionalism: how can charities stay true to their values in an increasingly competitive environment

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Donna Covey, Chief Executive of the Refugee Council presented on "Passion and professionalism: how can charities stay true to their values in an increasingly competitive environment" at Warwick ...

Donna Covey, Chief Executive of the Refugee Council presented on "Passion and professionalism: how can charities stay true to their values in an increasingly competitive environment" at Warwick Business School 01/12/2008

Donna Covey has been Chief Executive of the Refugee Council since 29 May 2007. The Refugee Council is the leading charity in the UK working with asylum seekers and refugees.

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Passion and professionalism: how can charities stay true to their values in an increasingly competitive environment Passion and professionalism: how can charities stay true to their values in an increasingly competitive environment Presentation Transcript

  • Passion and professionalism
    How can charities stay true to their values in an increasingly competitive environment
  • 2
    Talk about…
    Refugee Council
    Charity sector:
    Current trends
    Future challenges
    Why it matters
    Concluding thoughts
  • 3
    Refugee Council : mission
    As a human rights charity, independent of government we work to ensure refugees are given the protection they need, that they are treated with respect and understanding, and that they have the same rights, opportunities and responsibilities as other members of our society
  • 4
    What we do
    Support refugees and work with them to build an new life
    Speak up for refugees and ensure they have a strong voce in all areas of UK life
    Build links across society to increase mutual understanding of refugees
    Make the case for a fair and just asylum system
    Help build up a vibrant , sustainable and successful refugee sector in the UK and internationally
  • 5
    Refugee Council: key stats
    Annual income : £18.8 m
    ¾ income: delivery of Home Office contracts to refugees
    321 FTE staff
    Over 300 volunteers
    17 locations across the UK
  • 6
    Charities are big business
    NCVO - 190,000 charities
    Income £38 billion (almost doubled since 1997)
    611,000 FTE staff
    LSE- half a million third sector bodies
    FTE workforce 1.5m
    Volunteer workforce 6m FTE
  • 7
    Global phenomenon
    Lester Salamon, John Hopkins:
    Data from 40 countries
    Third sector: $1.9 trillion in operating expenditure
    48 million FTE jobs
    4.6% active population work in the sector
  • 8
    In touch with the times
    Charles Handy – just as the 20th century was a century of nations and political parties , the 21st will be the century of the not- for- profits
    A desire to find a job with more meaning is a more common cause for exit than the pursuit of a fatter pay packet : Richard Reeves
  • 9
    Paradox
    As the voluntary sector becomes more relevant both financially and culturally
    We are under pressure to “professionalise”
    Institutional funders increasingly demanding
    Shift from grants to contracts
    Public expectations contradictory
  • 10
    Pressure to professionalise
    Increasing influence on public policy
    Increased role in delivering public services
    Social cohesion agenda
    Democratic deficit
    Growth of consumerism: impact on expectations
    Global economy and communications revolution create pressure for transparency and accountability
    Increasing interest in working in the sector
    Stephen Bubb: Cass Lecture October 2007
  • 11
  • 12
    What keeps charity CEOs awake at night?
    Great policy, poor delivery
    Responding to the recession
    Fundraising strategies
    New needs
    Management challenges
    National vs local
    Local involvement
    Personal and individual budgets
    Member and user involvements
    Funders strategies
    ( 100 CEOs: Richard Gutch: Prospectus: November 2008)
  • 13
    Refugee Council : managing passion
    Life and death issues
    16% of staff are refugees
    Public attitudes to asylum
    “Study not for profit organisations if you want to learn about motivating employees”
    Charles Handy
  • 14
    Refugee Council: delivering government contracts
    Maintain the trust of vulnerable clients
    Home Office contracts- but independent of the asylum decision making process
    Maintain quality whilst competing competitively
    Government commitment to a mixed economy
    Biting the hand that feeds
  • 15
    Concluding thoughts
    We have to professionalise to survive in a changing environment
    But if we lose our values and passion we will fail financially as well as morally
    When we get it right- we are a model for 21st century organisations
  • 16