2006 spring

1 Warwick Business School Alumni Association magazine: spring 06

2 With you every step of the way Your study at WBS will have been a major stepping stone in your career. Whatever stage you’re at now, WBS has the expertise to help you go further. Undergraduate Programme Doctoral Programmes & Research As one of the best in the UK, our undergraduate programme Our doctoral programme is rated as one of the best in the is academically challenging as well as vocationally relevant, world. Doctoral students receive supervision and mentoring and has an excellent reputation with employers. from some of the best academics in their field. You will join an exciting, vibrant, and truly international research community. Specialist Masters Programme We run nine specialist masters courses, covering all areas of business and management, allowing you to expand your Executive Education knowledge in a specialist area, or preparing you for further We can help you and your organisation achieve real results, research. by identifying learning opportunities and targeting specific organisational needs. For individuals we offer short courses and accredited diplomas. For organisations, we can tailor or Post-experience Programmes create courses to meet your needs. The Warwick MBA and its public sector equivalent, The Warwick MPA, are both prestigious management qualifications designed to help you broaden your business To find out more visit knowledge, widen your skill base, and progress your career. www.wbs.ac.uk/go/nexus

3 message from the dean 3 W arwick Business School’s mission is to command an international reputation education portfolio. I encourage you to think of WBS as your business school and to return at any time – I know the alumni staff here are always delighted to show for high quality education and visitors around the buildings and the campus. research in management and business both in the public 2006 also heralds a new Chair for the Alumni Board. and private sectors. With Henri Winand (EXMBA 99–03) will be taking over the this objective in mind WBS is helm from Clive South who has served in the role for already, arguably, the leading the past two years. I know I echo the thoughts of many full-line University-based as I thank Clive for his tireless support of WBS, which business school in Europe. That we have achieved such I am sure will continue. Henri (who coincidentally for a feat in less than forty years is thanks in no small part this European issue of nexus is from Belgium) and the to my predecessors like Thom Watson who sadly passed Alumni Board aim to represent the views of the alumni away (see obituary on P7) in 2005. With the loss of two community in dialogue with myself and other WBS founding fathers of WBS within a year (Brian Houlden, staff, so do check out the web site if you want to ﬁnd out November 2004) it seems appropriate to reﬂect on our more. development and consider our future. I do hope you enjoy this issue of nexus, looking at only The future for WBS is exciting. Building work is under way a handful of our many European links. In such a diverse (and running to time) on the third phase of development community it is impossible to showcase everything that at Scarman Road (see P22/3). Our vision is that there will is happening but I anticipate that this will serve to excite be one further phase of building after this current one to your curiosity – far more information can be found reunite all WBS faculty, staff and students on one site. This online at www.wbs.ac.uk will enhance the sense of community amongst the WBS family. Once completed, this building will help to accommodate students from our nine specialist masters programmes, MBA and MPA courses, undergraduate programme (three WBS courses and nine joint degrees with other departments) and our continually expanding executive contents Designed by Morse-Brown Design Limited www.morsebrowndesign.co.uk 4–7 WBS news 10 12 8–9 8–9 the myth of standardised business education Professor Howard Thomas 10 when global meets local Professor Colin Crouch 11 European integration and industrial relations 16 Professor Paul Marginson 12–13 UK event reviews 14–15 2006 pull-out calendar 16 overseas event reviews 17 Greece lighting Maria Frantzeskakis 18 22–23 18 the sound of engines Otto C. Frommelt 19 from Munich to Milan Christian von Strotha 20 keeping in touch 24–25 26 21 WBS in Europe 22–23 WBS building for the future 24–25 20 years of the DLMBA 26–27 alumni news

4 nexus: spring 06 european research The project leader This project aims to address the David Wilson is for The European shortcomings of a fragmented and WBS Professor Platform for diffuse European CSR research agenda. of Strategy and Excellence in It will achieve this through a structured Chair of the Corporate Social and dynamic programme of cooperation European Group Responsibility where academic institutions, businesses for Organisation (CSR) Research and stakeholders will have a real Studies (EGOS) Alyson Warhurst CCU project is Brussels- opportunity to influence the setting of – a scholarly based European research priorities as well as the use and association for Academy of Business in Society (EABIS) exploitation of research findings. Such the study of of which WBS is a founder member. coordination will allow European CSR- organisations, David Wilson MSM Partners in the project consortium related research to be aligned, integrated organising and are: European Academy of Business and widely disseminated, creating new the organised. in Society, European Foundation synergies among existing academic for Management Development, centres of excellence. Started 34 years ago, EGOS is an Ashridge (Bonar Law Memorial) Trust, international network, based in Copenhagen Business School, Cranfield WBS Corporate Citizenship Unit is Continental Europe with a secretariat University, INSEAD, Vlerick Leuven involved in two of the seven Work in Copenhagen (soon to be Berlin) Gent Management School, WBS, The Packages with specific input to the areas and operates under Belgian statutes. Copenhagen Centre, CSR Europe, Leon of: Research Coordination for Young It survives financially on the Kozminski Academy of Entrepreneurship Research Professionals and Research subscriptions of around 1500 members, and Management, Warsaw School of Coordination Network. The project having grown from 572 members in Economics, Katholische Universität commenced in September 2004 and is 2000. Its current Chair – an elected Eichstätt-Ingolstadt. funded for 3 years. position – is Professor David Wilson, who has been a member of EGOS since its inception. EGOS organises According to the happy mean, which involves the an annual conference (around 1000 Martin Cave, regulator projecting competitors up people) which takes place in various Director, Centre the so-called ladder of investment – i.e. Universities across Europe (Warwick for Management getting them to take their networks played host in 1999) and the next under Regulation closer and closer to the consumer. This conference will be held in Bergen, (CMuR), getting approach has been widely accepted Norway in early July 2006. EGOS has telecommunica- by European regulators, and we hope had an associated journal ‘Organisation tions regulation it will be part of the new regulatory Studies’ for the last 24 years. David right is one of strategy now emerging from Brussels, Martin Cave CMuR Wilson was its Editor (99–03). The the pillars of the in which we are also playing an current editor is another WBS Professor, revised Lisbon advisory role for the Commission. Hari Tsoukas. Agenda, aimed at making Europe the most competitive place on the planet, Our second main telecoms research The aim of EGOS is to sustain and and the telecoms group at the CMuR area is spectrum management. This develop an international network has been researching and advising on involves devising practical methods to of scholars (from PhD students to this issue extensively. The key problem, allow innovators access to spectrum Professors) who see the organised world in markets often dominated by historic to provide new services such as Wi- in unconventional and European ways. monopolists such as BT or France Max. Creating a spectrum market from Underpinned by the disciplines of the Telecom, is how to provide incentives scratch is a tricky economic, legal and Social Sciences, EGOSians recognise for both incumbents and competitors technological problem, but it is now that organisation is more than just to invest and innovate. If regulation is scheduled to go ahead all over the EU ‘management’ and that its study too lax, competitors go out of business. by 2010; our research is trying to iron extends beyond the boundaries of If too harsh, no-one invests. We have out some of the glitches. conventional (often North American) developed a framework for finding w users.wbs.ac.uk/group/cmur business schools. w egosnet.org As contributors to the International special anniversary edition, and Journal of Operations and Production invited Bob and Nigel to submit an Management, Bob Johnston and update to accompany their original Nigel Slack from WBS Operations articles, which asks Where are we now? Management group, have each had an article selected for republication as one Bob’s article, Service operations of the six most influential papers to be management: return to roots, first published during the journal’s 25 year appeared in a 1999 edition of the history. journal. Nigel’s article, The flexibility of manufacturing systems, was republished Emerald Group Publishing Limited together with Bob’s in Volume 25, issue Bob Johnston OM Nigel Slack OM have republished key articles in a 12 (2005).

european research nexus: spring 06 5 Exploring the The first is a joint collaboration with Environmental Management: Law, public implications the Finnish National Research and participation and environmental decision- of public Development Centre for Welfare making is a collaboration between the involvement and Health (STAKES). Globalisation Finnish Environment Institute (SYKE), internationally and citizens in health care: Exploring Abo Akademi University and Turku is at the centre the role of users, choice and markets in University. of two current European health systems looks at the way w www.ymparisto.fi/default. European projects marketisation and citizen engagement asp?node=17300&lan=en led by Jonathan have developed in transnational Tritter, Research organisations (eg WTO, World Bank), For more information email Director of the in EU legislation and have emerged in e j.tritter@wbs.ac.uk Jonathan Tritter IGPM University’s Finland, Sweden and England. Health Service Partnership in the w www.gaspp.org/research/ Institute of Governance and Public globhealthcare/index.html Management (IGPM). Both projects Members of the WBS Operational are funded by the Academy of Finland The second explores how citizens are Research & Information Systems Group (equivalent to the Economic and involved in environmental regulation, (ORIS) will be presenting their research Social Research Council or the Medical focused on Finland but drawing on case and organising streams at the EURO Research Council) and involve a range of studies in the UK and the USA. Effective conference in Iceland in July 2006. different collaborators. hot off the press Nigel Piercy, WBS Professor Professor Colin Carnall, Paul Edwards, Professor of of Marketing, with Mac Associate Dean, Executive Industrial Relations, and Hulbert and Noel Capon of Programmes: Change Judy Wajcman: The Politics Columbia Business School: Management, a Personnel of Working Life. Published Total integrated marketing. Today Guide, published by by OUP. Explains the nature Published by Kogan Page. Reed Business Information. of working life in modern Provides a framework for designing and Includes practical advice organisations; offers a managing total marketing strategy. on how to implement strategic change detailed and thorough analysis and w www.kogan-page.co.uk/bookdetails. successfully and best practice case explains all its concepts. aspx?ISBN=074944455X studies. w www.oup.co.uk/isbn/0-19-927190-9 Alumnus Walter Baets Richard Elliott, Professor Alumna Dr Paula (PhD 1989–94), Professor of Marketing & Consumer Jarzabkowski, Reader in Complexity and Knowledge Research, co-authored Strategic Management, Coordinator of EcKM at with Larry Percy: Strategic Aston Business School (PhD the Euromed Centre for Advertising Management 97–00), has authored a Knowledge Management, 2nd edition. Published by research monograph, the Marseilles: Knowledge OUP. Includes expanded chapters on first in the field of strategy as management and management learning : Communication Strategy and Processing practice: Strategy as Practice: An Activity- extending the horizons of knowledge-based the Message and business-to-business Based Approach with Sage Publications. management, published by Springer. examples. w www.sagepub.co.uk/book. w www.springeronline.com w www.oup.co.uk/isbn/0-19-927489-4 aspx?pid=106986 Colin Crouch, Chair of the Robert Johnston, Professor Alumnus Tas Gohir Institute of Governance of Operations Management (EXMBA 97–02), Business and Public Management: and Graham Clark: Service Development Manager, Capitalist Diversity and Operations Management Evolution Life Science Change: Recombinant – improving service delivery, Ltd: MBA student project Governance and Institutional 2nd edition. Published by FT reviewing the barriers to Entrepreneurs. Published by Prentice Hall. Provides tools, frameworks commercialisation from the Dept of Oxford University Press (OUP). Assesses and techniques for operational analysis Biological Sciences at Warwick, in the neo-institutionalist literature on and improvement. collaboration with Grier Palmer, pub- comparative capitalism and proposes a w www.pearsoned.co.uk/Bookshop/ lished in Industry and Higher Education major re-orientation of the field. detail.asp?item=100000000038098 journal as it has wider applicability to w www.oup.co.uk/isbn/0-19-928665-5 other departments and institutions.

6 nexus: spring 06 WBS news external recognition and honours at WBS Members of WBS have recently received external recognition and honours: Dame Yve Buckland, Programme Director of the Health Service Partnership at the WBS Institute of Governance & Public Management, has been appointed Chair of the NHS Institute of Innovation and Improvement. Simon Collinson, Senior Lecturer in International Business at WBS, is one of nine new AIM (Advanced Institute of Management) Research Fellows under the prestigious Ghoshal Fellowship Scheme. George Cox, lately Director- General of the Institute of Directors and now Chairman of the Design Council, received a knighthood for services to business in the Queen’s Birthday Honours. He is a long-standing member of the WBS Advisory Board, and a lay member of the University of Warwick Council. Colin Crouch, Chair of the inﬂuential Institute of Governance & Public Management at WBS, became a Fellow of the British Academy, the national academy rising in the rankings for the humanities and the social sciences. Yet again WBS performed excellently programme is rated second among Bob Johnston, Professor of in the Financial Times Executive MBA all UK universities, making WBS the Operations Management, has rankings. In the past three years; WBS best overall undergraduate business been elected Vice-President of has risen from 35th to 17th in the education provider in the UK – the the Institute of Customer Service, world, 6th in Europe – up one place this only institution in the top two for both as a result of his long-standing year, and 4th in the UK. Accountancy & Finance and Business commitment to research in the Studies. service ﬁeld and his desire to drive The WhichMBA? Guide, published improvements in business and by the Economist Intelligence Unit, Finally, the German magazine Junge customer service. saw another good performance by Karriere, produced their second The Warwick MBA. The results were European business school ranking, Howard Thomas, Dean of WBS, was published in September, and showed a where WBS was placed 7th in Europe made an Inaugural Fellow of The rise of two world places to 28th, while and 3rd in the UK. Strategic Management Society at holding our place as 10th in Europe, their 25th anniversary meeting in and 4th in the UK. The contribution by current students Orlando, Florida, in October 2005. and alumni to our ranking perform- In the annual Times Good University ances through participation in media Guide ranking of undergraduate surveys is hugely appreciated by staff at business degrees, WBS Undergraduate WBS and the wider University.

WBS news nexus: spring 06 7 WBS in Singapore? WBS in the media The University has been exploring In 2005 WBS appeared in the press, A pleasing trend is the increase, by 50 the possibility of setting up a campus broadcast or online media around ten percent, in international coverage, while in Singapore but the proposition was times each week. These articles, reports, coverage in the Financial Times has rejected by Senate at a recent meeting. expert comments, research findings, almost doubled. The proposal was for a research and general news items covered an intensive campus developing to 10,000 astonishing variety of 100 different Geographical spread of media coverage students over time. WBS engaged in the topics. As well as the expected and International coverage University-wide feasibility study and regular MBA features and rankings 2005 24% some advantages were seen although they ranged across subjects as diverse 2004 12% the prevailing view was not to accept the as the UK’s energy policy, finance National coverage proposal. arrangements for small businesses, 2005 59% hotels of the future, telecommunications 2004 63% In addition to engaging in the University on remote islands, and issues in football Local/regional coverage feasibility study the School carried out club management. 2005 17% its own study of a WBS in Singapore 2004 25% and separately a scoping exercise on the Coverage of or by our teaching and WBS international strategy. The former research faculty accounted for 80 per Sectors of media coverage in 2005: indicated that a WBS in Singapore cent of the total. Almost a quarter of this Press 48% would be a viable proposition if the can be credited to the Centre for Small Magazines 36% University proposal were financially & Medium Sized Enterprises and the Online 10% robust. The scoping exercise involved Enterprise Teaching Group, who deserve Broadcast 6% a series of workshops over the summer a special mention, particularly as they which identified a rich array of possible are two of the smallest groups in terms of international initiatives. These included numbers of faculty. The remaining fifth developments of the MBA portfolio, of the School’s coverage came from our deploying Executive Education alumni, students and other WBS staff. internationally, a global undergraduate degree, and stronger institutional We are particularly grateful to our collaboration on research and teaching alumni and students who make with overseas partners. themselves available for interviews and case studies, whether in our own The various proposals will be developed publications and web sites, or for and evaluated during the coming year external media. Their contribution to with initial discussions with partners at raising the profile of WBS is valuable and the forthcoming PIM (Programme for much appreciated. For more information on the latest WBS International Management) conference news stories visit: in Prague. w www.wbs.ac.uk/newspress_releases Thom Watson 1926–2005 WBS is sad to report the death of Thom Watson, for many years Senior Lecturer Many generations of undergraduate and postgraduate students will in Organisational Psychology, and remember Thom with great affection Chairman of the School from 1981 to and gratitude. On hearing of his death 1983. He was also Chair of the Faculty alumna Karen Fill, one of his personal of Social Studies for a number of years in tutees nearly 30 years ago, wrote to the 1980s. the School recalling his great kindness and generosity. Thom joined the School in 1970 after 15 years’ industrial experience following After his retirement in 1993 he his national service, and four years remained closely linked to WBS, as a senior staff member at Ashorne attending alumni and other reunion Hill College. He was able to bring to events regularly, sharing memories his teaching a deep familiarity with with alumni and colleagues. the practice of management, and his teaching always sought to combine A full obituary appears on the WBS the analytical with the practical and web site w www.wbs.ac.uk/news/ to prepare his students for the world of features/2005/10/07/Obituary/ work after their studies. Thom/Watson

8 nexus: spring 06 focus on europe education the myth of standardised business education Professor Howard Thomas, Dean of Warwick Business School, discusses the changing nature of European higher education and the quest to break down barriers and broaden horizons for students within Europe. I t’s been six years since 29 European Ministers of Education signed the 1999 Bologna Declaration, which aims to turn To do so, we must recognise that our differences are not as much ideological as they are cultural. The evolution and Furthermore, the European market is much more fragmented, since it is characterised by a wide diversity of languages, cultures, the heterogeneous systems of higher development of business and and legal systems. education in European countries into a educational institutions ‘European Higher Education Area,’ where in the United States and Business schools in Europe and the USA higher education degrees are comparable, Europe have their origins often reflect their cultural contexts. In mobile, and widely recognised. in the unique cultural, response to their market-driven culture, US economic, and political business schools quickly started developing The educational trends that the environment of these standardised educational products of mass Declaration’s signatories hope to address diverse appeal, such as the MBA. Since their in Europe are coming to bear on business regions. origins in the late nineteenth century, US business schools When we look have been less dependent on Business schools worldwide at the USA, we public funding and have often think of learned to rely upon are beginning to realise capitalism. significant private that educational models are In general support. Such terms, the support, which no longer static, isolated USA has usually takes structures followed a the form of market-oriented financial approach, schools worldwide. Students are no longer considering staying in their home countries to live private enterprise and work, but travelling the world. In past as the main driver years, these students faced obstacles to their of positive employment and education but in an era change. This of increasing globalisation, such a narrow- market- minded view of international credentials based will need to change. perspective has encouraged the The effect of the Bologna Declaration has development of flexible important implications for international administrative mechanisms that business education. But while we search lead to a high degree of openness for ways to make the world’s educational to, and acceptance of, continuous systems compatible, we should not strive to change. At the macroeconomic make them identical. Standardising such a level, the USA is a relatively complex assembly of educational models homogeneous and large market. would be impossible. More important, it would be regrettable to lose the diversity In contrast, European countries they offer. On the other hand, establishing have adopted a society- a system of equivalencies among school oriented approach, in which systems would benefit all institutions of governments and the public sector higher education. have a more prominent role in shaping social and economic development. As Education in context a consequence, their administrative Business schools worldwide are beginning mechanisms are more bureaucratic and to realise that educational models are no tradition-based, marked by a certain degree longer static, isolated structures. They are of conservatism and resistance to change. interacting at an accelerated level, and it To protect the social dimension of the will be important, if not crucial, that we markets, European societies have adopted be able to reconcile those models so that processes of change that tend to be students can more easily cross borders to more driven by consensus and take a study and work. longer time to build momentum.

education nexus: spring 06 focus on europe 9 donations by individuals and corporations time to pursuing that degree over the time Consideration, not standardisation has allowed many schools to build large it takes to earn. A two-year degree, however, When we look at issues of accreditation endowments to fund their enterprises. would be unacceptable to most Europeans and quality assurance, the term and the companies they work for – they are ‘standardisation’ really may simply mean European business schools have become not willing to take two full years from their ‘understanding.’ To accredit business more diverse, less standardised, and less lives or fund their education and lifestyles education in an environment such as institutionalised. However, they are also while they earn the degree. The two degrees Europe, where models differ so widely, we more dependent on state policies and are products of different cultures. must implement more flexible guidelines funding. Thus, it has taken them a much and standards and take into consideration longer period of time to become legitimate The flexible MBA programme has remained what is valuable within each model. entities in the educational landscapes of mostly a product of countries outside the Even more important, we must have the their countries. USA. At Warwick Business School, we sensitivity to understand the different business cultures these countries represent. Often, educators worldwide have tried to reinvent international education as if it Students are no longer staying in their home countries to should follow a US model. Globalisation live and work, but travelling the world. In past years, these is not Americanisation. It has become a students faced obstacles to their employment and education necessity for management education to hold more international conferences and but in an era of increasing globalisation, such a narrow- provide avenues for people to exchange minded view of international credentials will need to change ideas. That is the short to medium-term way of solving the problem. As we look to long-term goals and solutions, it is essential for business school Education as a function of society have three different MBA schedules based deans and faculty to recognise and become In encouraging and communicating a around a common curriculum: full-time sensitive to the variety of cultural and sensitive recognition of different models of for 12 months; a three-year programme, educational models that exist beyond education we also can see how education delivered as a series of modules that are their home countries. In their search for should differ from country to country. one week in duration; or via distance partnerships and alliances, they will need Educational systems often represent very learning. We have over 2,000 MBA to balance complementary points their high quality and a tremendous value within students but only around 75 full-time MBA institutions share with potential allies, their regional contexts, even if they don’t students annually. while taking into consideration the value look like our own. of those areas in which they differ. Through Increasing understanding a clear understanding of such educational In the USA, for example, the term ‘general To develop a ‘European Higher diversity, all models of business education education’ for a business undergraduate Education area’, the Bologna Declaration should become both more internationally degree typically means that up to 50 recommends a degree system that and culturally sensitive and much more percent of the degree is in non-business, ironically follows a US model, with an enriched overall. liberal arts subjects. In many European undergraduate cycle lasting a minimum of countries general business education at the three years and a graduate cycle of study undergraduate level involves virtually no leading to a masters or doctoral degree. general education – the assumption is that There are also very specific statements, for the author in minute students have had those courses in their example, about a requirement of four years high school careers. experience before an MBA degree, as well Howard Thomas is Professor of Strategic as very clear statements about the nature Management and Dean of WBS. His present In Great Britain, a one-year, full-time MBA and form of specialist masters degrees. appointments include: Inaugural Fellow of the degree is common, while in the USA, the US Strategic Management Society, past Chair of the Board of the Graduate Management two-year MBA degree is the norm. When The Bologna Declaration’s agenda for Admissions Council, member of Beta Gamma looked at simplistically the degrees may the future harmonisation of learning Sigma, and Fellow of both the Academy of seem as if they are not equivalent. However, structures in higher education across Management in the USA and the UK and of in the USA, each year in a typical MBA Europe strives to take the differences the Sunningdale Institute. He is currently Vice- follows a semester system – students study among schools into consideration, while President of the efmd (European Foundation for Management Development) and a board for two four-month semesters, break for the still maintaining a set of standards that all member of GFME, ABS, BAM and State Farm summer, and return for two more semesters can follow within their different cultural Bank. of study. In Britain, students study in an circumstances and frameworks. Resolving intensive, 12-month programme. Yes, such a paradox has been the daunting Full details of Howard’s career, research these two models are different but is one task for the European Union and the interests and a comprehensive list of the journal articles and books which he has necessarily better than the other? European Foundation for Management authored and co-authored can be found on Development. the WBS web site w www.wbs.ac.uk/faculty/ In America, students are often willing members/howard/thomas to save their money to fund the MBA education and then dedicate their

10 nexus: spring 06 focus on europe when global meets local Colin Crouch, Professor – Governance & Public Management, joins with colleagues across Europe to explore ways in which particular localities acquire potentially global strength. I t has become a cliché among students of economic development that globalisation often means localisation. The the connections from local to global, the small firms becoming their suppliers. This emerges most strikingly in a further study, argument runs like this: firms in the world’s still on-going and funded by the European rich countries will not compete on price Commission’s Framework Six research with producers in China and other newly programme. This looked at some districts industrialising countries, but on the basis of successful small garment-making firms of the quality and distinctiveness of their in otherwise economically depressed products. A major source of these attributes areas of southern Italy and central Poland. lies in the advantages that accrue when Superficially similar, the cases were many firms specialising in the various really very different. The Italian firms levels of a production chain are clustered had become suppliers to leading Italian together in certain geographical locations. clothing brands, who provided designs, Particular localities therefore acquire quality control, world markets, and potentially global strength. established brand names. The little Polish firms had no access to anything outside In a number of recent projects with themselves. They are surviving, partly in colleagues across Europe I have been the shadow economy, through very cheap exploring the ways in which this paradox sales to Russian and Ukrainian buyers, in works – and the limits that might exist to parts of the world that have not yet been it. Firstly, we developed the idea of Local touched by low-cost Asian production. Collective Competition Goods (LCCGs). These are the things that impart strength Life is tough for small firms. There is no to specialised clusters, principally of where old large-scale industries, like steel, romantic golden path to success through small and medium-sized enterprises. were closing down? Were clusters a feature local clusters and networks. Usually where They include the specialised facilities for of activities in the new economy? these exist, they result from the initiative a particular industry that often develops and ingenuity of a few people, in the firms around clusters, whether through supplier We tackled these questions in a second themselves, in local government, in the firms seeing the market niche, or through study (Changing Governance of Local business associations, on the right links local government or local business Economies, OUP 2004). SMEs in the outside the local community, and on a big associations seeing how they can make a machinery industry (in and around helping of good fortune. useful contribution. But perhaps the most Bologna, Coventry, Saint-Etienne and important LCCG of all is the knowledge Stuttgart) had certainly taken a beating, but that spreads quickly, sometimes quite they were surviving better where clusters unnoticed, among firms whose managers were rich in LCCGs. And we found vibrant the author in minute and experts frequently meet each other, local economies based on small, sometimes casually and socially as well as purposefully. very small firms in biopharmaceuticals Professor Colin Crouch, Knowledge circulates about anything around Cambridge, television film-making Chair, Institute of Governance and from new design ideas to good employees in Cologne, information technology in Public Management. looking for a change of job. Pisa, and high-tech industries around Colin was previously Grenoble. There were however only a few Professor of We developed the idea of LCCGs in a signs of successful SME-based specialisms Comparative Social comparative study of local economies in the former steel cities of Saint-Etienne, Institutions & Political Sciences at the in France, Germany, Italy and the UK Sheffield or Piombino. There was growth of European Institute, (Local Production Systems in Europe – Colin a logistics-based economy replacing steel Florence. He also held positions at LSE and Crouch, Patrick Le Galès, Carlo Trigilia around Duisburg, but based on large firms. Oxford. He is Chairman of The Political and Helmut Voelzkow, Oxford University Quarterly, past President of the Society for the Advancement of Socio-Economics (SASE) and Press 2001). These national surveys raised A further finding of much of this work External Scientific member of the Max Planck some questions. How were industries – like was that SMEs have difficulty marketing Institute for Social Research at Cologne. machinery production – that had been in the global economy, even when local seen as classic cases for clusters of European associations and other resources try to Research Interests: structure of European SMEs bearing up to the globalisation develop their competence. The main societies, with special reference to labour market, gender and family issues; economic challenge? Was it possible for new local exceptions seemed to be when one or more sociology; neo-institutional analysis. economies based on small firms to flourish large firms moved into an area and made

nexus: spring 06 focus on europe 11 european integration and industrial relations Research on developments in employment practice and employment relations at European level, and across countries within Europe, is a major theme of the Industrial Relations Research Unit (IRRU) research programme. This is demonstrated in the following précis of a recent book by Paul Marginson, IRRU’s Director, and Keith Sisson, Emeritus Professor of Industrial Relations. A lthough there has been much debate about the impact of European integration on industrial relations, there multi-level character of industrial relations governance. Moreover, the economic and market forces unleashed by European The drivers of these developments are not only the so-called traditional methods of legal enactment and collective bargaining, has been a less than objective appreciation integration are also impinging on but increasingly also newer regulatory of the governance arrangements actually industrial relations within member states processes. The result is a shift in regulatory emerging. As the then Social Affairs more directly. At national level, meeting output from ‘hard’ to ‘soft’ forms. There is Commissioner Anna Diamantopoulou and continuing to comply with the also a great deal of informal networking, contended, it is something of a ‘caricature’ requirements of Euro-zone membership learning and cross-fertilisation across to see things in terms of the ‘two extremes has prompted the conclusion of so-called borders. of social union versus a completely national level social pacts amongst the deregulated free-for-all’ (Financial Times, 18 majority of the ‘old’ member states Like the EU polity’s multi-level governance February 2000). Contrary to the aspirations concerned. Intensification of international system, the trajectory of this multi- of some, a vertically integrated European competitive pressures within Europe’s level industrial relations framework is uncertain. Political science argues that the EU cannot be placed on a continuum The EU’s multi-level industrial relations framework reflects a between ‘loose inter-governmentalism’ history of informal and gradual development as well as and the ‘superstate’. Similarly it would be wrong to situate the industrial relations deliberate institution building framework between ‘Europeanisation’ and ‘Americanisation’. Indeed there system of industrial relations has not single market, together with the need are competing tendencies towards emerged. Nor does it appear likely. Yet, to handle widespread restructuring and ‘Europeanisation’, ‘Americanisation’ and although Economic and Monetary Union rationalisation, has elevated questions of ‘Re-nationalisation’ of industrial relations. (EMU) has increasingly set industrial cost reduction, adaptability, flexibility and Complexity, uncertainty and instability relations systems in competition with each employment security up the bargaining look set to be the defining characteristics other – at national, sector and company agenda. Long-running pressures for for the foreseeable future. Amongst the levels, the dominant pattern of multi- decentralisation of bargaining towards more imponderable ingredients is the employer bargaining amongst the EU-15 the company level have thereby been impact of the EU’s 2004 enlargement; remains largely intact. Indeed there has reinforced. whether it will extend or unravel the multi- been little apparent change in the formal level industrial relations framework that institutions of industrial relations within The EU’s multi-level industrial relations has emerged. these 15 ‘old’ member states. framework reflects a history of informal and gradual development as well as European Integration and Industrial Relations: multi- level governance in the making is published by Even so, there have been significant deliberate institution building. It has Palgrave Macmillan, ISBN 0-333-96866-2. ‘Europeanising’ developments. At the developed, and continues to develop, Paperback due 2006. e www.palgrave.com cross-sector level, a series of directives relatively autonomously. It cannot simply together with framework agreements be defined in hierarchical terms, with a between the EU-level social partners have supranational level or levels added on the author in minute given regulatory effect to much of the top of national systems and decisions EU’s 1989 Social Charter. More recently cascading down. The supranational nature Paul Marginson, two autonomous framework agreements of the EU is encouraging the development Professor in Industrial have emerged from the cross-sector of a cross-border dimension at the cross- Relations and Director social dialogue. Autonomous framework sector, sector and above all company levels. of the Industrial Relations Research agreements are starting to be concluded Hence developments have been ‘bottom- Unit. Senior Lecturer under the EU sector-level social dialogue up’ as well as ‘top-down’; and cross- in Industrial Relations too. And in several sectors both European- national (horizontal) influences mix with at WBS from 1990–95; level and national trade unions have national (vertical) ones. In bringing about a then Professor of HRM and Employment launched cross-border bargaining co- measure of convergence within companies Relations at University of Leeds, 1996–98. ordination initiatives. and sectors between national systems, the Current links with European Commission, multi-level framework is simultaneously European Foundation for Improvement of This emerging EU-level dimension to promoting greater diversity between Living and Working Conditions, DTI, CBI, industrial relations provides an increas- companies and sectors within national Engineering Employer Federation and TUC. E paul.marginson@wbs.ac.uk ingly important frame for developments systems. W www.wbs.ac.uk/faculty/research/irru.cfm in national systems, thereby adding to the

12 12 UK event reviews 2005 was an getting together exceptionally busy year. In addition to Gill Thewlis (MBA 89–90) reports: a growing calendar On 12 November, 20 members of the of events, the Special 1989–90 FMBA class met for the first Interest Groups (SIGs) time in several years, when a total came on board and of 30 people gathered for dinner new regional groups at the Saxon Mill near Warwick. have been set up. To A great night seemed to be had by enable you to diary all – judging by the photographs dates well in advance, (courtesy of Mat Mycock)! we have put together a calendar for 2006 Huge thanks to Peter and Camilla (P14/15). Leith who did all the leg work in organising things with the Saxon Mill. The event was also supported by the WBS Alumni Association. Thanks went with a swing! disco, cocktails, saxophone shaped vodka to everyone who attended and made luge and chocolate fountain, everyone it such a good night. We hope that The MBA Summer Ball at the Forest of had an evening to remember! According this is the first of many get-togethers, Arden Hotel and Country Club in July to graduate Willie Heung, ‘The Ball was so feedback has been encouraged, as was a resounding success and around 150 indeed memorable and surely the best have suggestions for future events. graduates, guests and WBS staff jazzed it up party ever.’ until the early hours. Thank you to the members of the A great performance by The Dr Teeth Big Committee and everyone else who helped Band had everyone dancing from the start, with the success of this special celebration. and with the additional attractions of a SIGs The Public & Voluntary Sector network has very strong alumni champions and following several events in conjunction with IGPM, the steering committee of alumni and current students now plan a series of events for the forthcoming year. The group held its first networking meeting for future teleconferences please contact in London in November. The subject Caroline Hughes. was Choice and Voice in Public Services and Ann Abraham, Parliamentary and The Brand Management Group is piloting Health Service Ombudsman, launched the use of a community web log, a ‘blog’ the discussion. Thank you to current MPA which because of its electronic platform student Chris Halek for organising this has an international membership. The aim event. the Consultancy Group meeting of the pilot is to see if we can establish the blog as a place for sharing ideas on issues The Consultancy Group: following a and trends affecting the industry. The blog successful launch event involving ‘speed Special thanks go to Olga and John, and will become a place where participants can networking’ and ‘thought leadership’ to alumnus Samin Sarkar (MBA 98–9) for discover what their WBS peers are thinking sessions, we are seeking alumni champions coordinating the event. and doing about BM. for this group, and are planning to replicate the Birmingham event in London in the The Telecoms Group is co-ordinated by New Year. As part of their Business Liaison Charles Stubbs (MBA 91–2) and Phil White Programme, IBM hosted a Consultancy (MBA 01–2), with academic input from For further information on SIG event in October when alumni and Professor John McGee. This group has activities, please check the web site students took the opportunity to learn international membership and meets via w www.wbs.ac.uk/alumni about The Other IBM: A different kind of teleconferences. Thank you to Phil for or contact Caroline Hughes: business innovation, presented by Olga providing bridge facilities to date. If you e caroline.hughes@wbs.ac.uk Bassoli and John Message from IBM. would be able to offer bridge facilities

13 13 UK event reviews London Oxford The First Friday October event at Mezzo The Oxford group has grown in popularity, in Soho, London, went really well with drawing 20–25 alumni to each event. about 50 alumni enjoying the excellent September’s event started with drinks atmosphere. Year group co-ordinators have as usual in the cosy Lamb and Flag on proved effective in increasing attendance at St. Giles, followed by dinner at a local First Friday events held every two months. restaurant. The event on 25 November also generated good attendance and feedback. The December pre-Christmas drinks Our thanks to group coordinator, Alex event at Mash Bar was also well attended Clark (MBA 00–1), who is the perfect host and started the festivities off in the right on these occasions. If you fancy coming spirit! Our thanks go to organiser Kevin along to the next event, you will be sure of Engelbretson for another busy year. a warm welcome. e kevin.engelbretson@thecloud.net e alexanderdnclark@hotmail.com WBS forums Midlands North West Around 40 people attended the A good time was had by all at an informal In October and November four motivational talk, Thank God it’s Monday! meeting at the Pitcher & Piano in alumni returned to campus to take given by Robert Cuesta-Sevillano (MBA Manchester in September. Some new part in a series of MBA forums held at 02–3), Principal, Turning Point Associates, faces joined the regulars and the relaxed the MBA Teaching Centre, Radcliffe. at WBS Scarman Road on 22 November. atmosphere made for easy conversation This Midlands group event proved very and networking. The same venue played Kevin Desmond (BSc Mathematics popular and provoked much discussion host to a successful drinks and dinner 78–81) Markets Group Director, PwC with a lengthy and lively question and evening in December. Organiser Rob London Capital. Topic Building the answer session. McCulloch extends an invitation to alumni European Market in the North West to join them at their One alumna attending for the first time next meeting on 8 March. Neil Wood, confirmed she enjoyed the talk so much currently she will always try to attend future events. e rmcculloch@terasys.co.uk completing an MBA by Many thanks to Robert for negotiating the executive M6 traffic to share his motivational secrets study, Finance with us. Director London 2012. Topic: Winning the London Olympic South West and Paralympic Thanks to Richard Hill, (MSc Marketing Games Bid Management 77–8) for organising the social event on 6 September, when ten or Mark Pullen (BSc Maths & so alumni ventured out to one of Bath’s Operational Research, Stats, Economics 92–5) Former Group best kept secrets – the Moon and Sixpence Scotland for drinks and dinner. Conversation flowed Finance Director, Geest. Topic: Retail and the food was excellent. Angus Turner (MBA 99–00) is working power: the real big brands hard to bring together graduates from Drinks and dinner at Zerodegrees in Bristol the University of Warwick, now based in Alison Woodhams (MSc Business on 6 December proved another winning Scotland. After a very successful event at Management Systems 87–91), Chief formula – thanks to John English (MBA Est Est Est in Edinburgh in early September, Operating Officer, BBC World Service. 02–3). the next social gathering was held at All Topic: BBC World Service - Public Bar One, George Street in December. This Service in a Commercial World. This group meets socially four times a year was a very informal event and gave those in either Bath or Bristol. If good food and attending the opportunity to catch up with The forums recommence in good company is your scene then contact old friends and make new contacts. Our January 2006, and full details can be Caroline Hughes if you would like to come thanks to Angus. found online at w www.wbs.ac.uk/ to a future event. alumni/forthcoming.cfm e angusturner99@hotmail.com e caroline.hughes@wbs.ac.uk

14 nexus: spring 06 WBS events calendar 2006 academic update january Showcasing four leading WBS academics, Winter Congregation 25 this event is an ideal opportunity to hear Winter congregation dinner 25 some of the latest research emanating MSOR projects evening 26 from WBS. This year we will be featuring WBS forums Mondays Professor Bob Johnston, speaking on Service Midlands regional gathering tbc excellence & designing the customer experience; Stuart Chambers, speaking on Continuous improvement in the service sector; Zoe Radnor february speaking on Learning to Lean and Lyndon Simkin speaking on Great companies innovate. In building client relationships, too!. Full Public and Voluntary Sector Network, details of this £49 event and how to book are Birmingham 02 available online. First Friday – London 03 WBSS Forum 04 Alumni Board 07 MBA projects evening 15 Oxford regional gathering 17 Academic Update 25 WBS forums Mondays march South West regional gathering 07 North West regional gathering 08 annual dinner Stockholm – Professor John McGee 15 WBS Forums Mondays SAVE THE DATE and join with faculty and Brussels – Alumni dinner with current students to celebrate the successes Stuart Chambers 13/31 tbc of WBS over the past year and share in our Singapore, Hong Kong, Malaysia vision for the future. The Inner Temple will – alumni dinners tbc play host to WBS this year for an evening of Telecoms SIG event at WBS tbc sparkling conversation and ﬁne dining. Each Women’s Dinner tbc year around 150 alumni and their guests IBM lecture at WBS 23 enjoy this unique opportunity to network with other WBS alumni in a prestigious and april beautiful environment. Booking details will be circulated in February via email and online. First Friday – London 07 Midlands group seminar event tbc City Lecture tbc may Annual Dinner 04 Oxford regional gathering 19 Telecoms teleconference tbc

nexus: spring 06 WBS events calendar 2006 15 summer ball Hailed as the perfect end to a proud day the june MBA summer ball is open not only to those Alumni Board 01 graduating this year but to all alumni and First Friday – London 02 their guests. If you feel the need to dig out South West regional gathering 06 your DJ or put on a party frock and dance the North West regional gathering 07 night away, then this is the evening for you. Public Sector Academic Update 17 Details will be announced later in the year in MPA Ball 17 the email newsletter, so make sure you update WBS at the races tbc your details online if you would like to be notiﬁed. If you would like help in contacting your classmates so that you can arrange a table at the event, please do contact Sue july Cresswell. e sue.cresswell@wbs.ac.uk Undergraduate graduation 11 Post-Graduate Graduation 14 Graduation Ball 14 august september South West regional gathering 05 North West regional gathering 06 DLMBA reunion 30 Oxford regional gathering tbc Recent graduates event – Midlands tbc october First Friday – London 06 Alumni Board tbc november Oxford regional gathering 24 december First Friday – London 01 W www.wbs.ac.uk/ South-West regional gathering 05 North-West regional gathering 06 alumni/forthcoming.cfm Midlands regional gathering tbc

16 16 overseas event reviews An enthusiastic group of alumni turned T hank you to all of our alumni who organise and host events, and also assist with MBA recruitment fairs in out for the Greek alumni social event in Athens on 18 November. Braving the chilly Greece temperatures about 30 alumni met at the countries visited by WBS. We really do Hard Rock Cafe, Fillelinon Street, for a fun appreciate your support. We are also evening of drinks and networking. indebted to Warwick and WBS faculty and staff who host alumni events when Caroline Hughes, WBS Alumni Relations visiting overseas. Executive, was on hand to update alumni about developments at WBS. Brazil A big thank you to Nikos Zagorissios (MBA 93–4) and the rest of the Greek alumni committee for organising the evening. On 3 November WBS alumnus Bernardo Hees (MBA 97–8), President of América Latina Logística (ALL), the largest railway Consultant, the Warwick MBA, and based logistic operator in Latin America, Switzerland Nathalie Walker, Head of Alumni Relations, spoke on Challenges and Opportunities who were visiting the city for an MBA in the Brazilian Logistics market at the recruitment event, were joined by current Auditório do Centro Brasileiro Britânico DLMBA students and a cross-section of the in São Paulo. Members of the Association alumni community. Business cards were of British Alumni, the British Council, LBS exchanged and plans are afoot for an event and WBS alumni attended and adjourned in Geneva in the spring. to Drake’s Pub for drinks and networking afterwards. Thank you to Ody Ferreira Ben MacDermott (BSc Computer & (MBA 97–8) for organising this event. Business Studies 98–01) reported: ‘It was great to meet fellow WBS graduates in Zurich. As an undergraduate alumnus Fifteen members of the WBS community talking to people who had done the France met for a sumptuous dining experience Warwick MBA provided amazing input to on 17 October at Cantinetta Antinori help me decide what it is I want to do as far in Zurich. Stuart Sutherland, e-learning as further education is concerned.’ WBS alumni gathered in Stockholm in November prior to the graduation ball held Sweden annually by WBS’ partner institution in Sweden, FEI. This is the second Stockholm event of recent months and is a precursor to an event planned for March 2006 when John McGee, Professor of Strategic Management, and Associate Dean, The Warwick MBA, will represent WBS at the Swedish Business Schools Alumni Association, talking about his research relating to telecoms. Learn more about the Stockholm group and organiser Mischa Du Pont on P20. Libresens Bar in Paris has now played host and members of the graduates’ extended to two gatherings of WBS alumni. The most Hong Kong families joined the party after lunch for recent event on 1 December was attended photographs. by an enthusiastic group of alumni, who Achieving the Warwick MBA by distance were joined by Nathalie Walker, Head of learning is a great event – but unfortunately Alumni Relations. WBS was joined on this it is not always possible for students occasion by alumni from the Australian who live far from Warwick to attend Belgium (advance notice) Graduate School of Management, one Graduation at the University. So when of our PIM partner schools, and McGill Sue Beech, DLMBA Programme Director, Stuart Chambers (MBA 84–6) Principal University. WBS is delighted to expand was in Hong Kong recently a celebration Teaching Fellow, Operations Management the network of its alumni by working event was arranged for recent graduates group at WBS, will host a dinner in Brussels with other prestigious schools in this way. and their families. The celebration lunch on either 13 March or 31 March. Please Thank you to Dimos Silvestriadis was held at the New World Renaissance update your email address online to ensure (MBA 98–9) for organising these events. Hotel, Kowloon, on Sunday 13 November you receive an invitation.

Greece nexus: spring 06 focus on europe 17 Greece lighting Maria Frantzeskakis (MSc Management & Business Studies 1971–3) is Managing Partner of General Electromechanical Works Ltd, one of the principal lighting companies in Greece. She explains how the practice of communication and integrated knowledge became of primary importance to her. T he way a manager performs the managerial duties depends on various factors, like traditions, financial and legal become lighting specialists. Nowadays, we exclusively represent in Greece 20 of the largest European lighting companies and environment, geographical area, and pole manufacturers like Thorn, Concord business ethics, as well as the specific and Petitjean. For the last 25 years we have characteristics of people involved in the covered all areas of lighting, in the public management procedure. and private sector, designing the lighting and supplying the materials. My previous I was born in Greece where I spent my proficiency in communication and inte- childhood. Since my youth, I have grated knowledge proved advantageous travelled all over the world and had the when combined with the experience and knowledge of Alexander Karakassis in the lighting field. The international nature of Despite achieving incredible success in the case studies [at WBS] business, I believe I am now experiencing the best part of my life. I have a wonderful helped to prepare us all for daughter who is in her third year of an international approach to architecture studies at the University of the management function Greenwich in the UK. She is a mature and independent young woman, who knows how to organise herself to succeed. Initially I was anxious that motherhood would take opportunity to discover the similarities part of the energy I needed for business. and differences of management performed In fact it gave me more energy and in many countries. After my studies in enthusiasm, following a new life with the Pierce College in Greece and my diploma in knowledge and experience I had already Physics from the University of Athens, I felt acquired. the need to attend the MBA course at the University of Warwick in order to learn the My deep love for music (I’ve studied piano principles of management. Being realistic for nine years), for Fine Arts, particularly for and having a good knowledge of the Greek painting, or for travelling just for pleasure, market, I soon became aware how I would discovering other cultures are some of adapt all the valuable knowledge from my with the site engineers. I also recognised my hidden precious treasures. Although I MBA course to the Greek reality. that a key managerial responsibility is still dedicate many hours to business, I’ve to understand the ‘technical language’ started doing things exclusively for me, It is worth mentioning that although I was the engineers speak, together with the aiming to achieve a high level of internal the only woman on the full-time MBA in ‘financial language’ the accountants and freedom. What my experiences have taught my year, I soon recognised that the course the financial managers use. I realised me is that the management of one’s own was ideally designed for people from how much more people respect and trust life is the most important exercise one has ‘well organised’ European countries. The you if they feel that you speak the same to execute. international nature of the case studies language. Consequently, the practice of helped to prepare us all for an international communication and integrated knowledge I am very happy to see Warwick grow so approach to the management function. became of primary importance. much and become one of the leading Universities in Europe. Also, wishing to Having completed my MBA, I began work In terms of my own business, I came to see WBS further expand its international in a contractors firm in Greece. Again, I understand that the key to success was profile, I have been a member of the was the only woman on the management specialisation. I realised that, in large School’s Advisory Board since 2003 and team. This made me appreciate that in construction projects, the lighting was just continue to give my support. order to succeed I had to define carefully two per cent of the project but was still a the business environment in which I had headache for the general contractor. For more information on General to function. Realising the value of first- Electromechanical Works Ltd: hand information, I knew that although I It was at that time that I met Alexander was dealing with financial information, I Karakassis, who worked in the lighting w www.gew.gr wanted and needed to be in direct contact field. We soon decided to join forces and

18 nexus: spring 06 focus on europe Austria the sound of engines Otto C. Frommelt (MBA 93–4) is Managing Director of Volvo Austria GmbH and General Manager of Volvo Truck Centre Austria (which is located 30 km south of Vienna). Born in Liechtenstein and now working for a Swedish company in Austria, Otto has a truly European perspective on the benefits of the Warwick Business School education. renders tourism important which, in turn, finally implemented on a European wide makes legislation for the transport industry basis at Volvo Trucks, and where he tells us rather restrictive. However, the recent that one of his academic heroes, Professor enlargement of the European Union which Nigel Slack, instilled his awareness of the has brought Austria to the geographical ‘importance-performance matrix’ which heart of Europe brings with it many Otto still uses today. opportunities as well as challenges. One such challenge is to improve the image of Not content only applying what he learnt the transport sector in a country renowned on the MBA to his working life, Otto takes for alpine beauty! every opportunity to ensure continuing personal development and lifelong As the Managing Director of Volvo learning. Having taken courses and study Austria GmbH, Otto has the complete responsibility for the legal entity of Volvo in Austria. His leadership responsibility is a fantastic challenge because together with his team, he has to set out the sales One of Otto’s challenges and marketing strategy and to generate the is to improve the image company objectives. of the transport sector in His forward thinking leadership approach promulgates that not only employee/ a country renowned for customer satisfaction but also building alpine beauty business relationships are the key for the success of the company. Advocating team building to be an integral part of his management and leadership style, visits at such renowned institutions as he is an ardent believer in giving 360 Harvard, Wharton and Kellogg, Otto is degree feedback. Otto also emphasises keen to point out that he believes Warwick the importance of developing an ethical has a ‘first class learning environment framework within the organization for with great potential for the future’, and he effective company management. describes his own MBA as a ‘challenging but time of my life experience’. However, Otto says that the most exciting but sometimes difficult task is to deal with Volvo’s demanding customers and the author in minute prospective business. To find a balance between business requirements and the needs of customers and the sales team Otto is a member of the Founders’ Association, often seems close to an art. Spending a lot one of WBS’s four advisory boards. Members of time in supporting the Volvo sales and of the Founders Association are all financial O donors to WBS and their role is to help shape tto has worked within the Volvo Group workshops teams is important to provide strategy to ensure that WBS has sufficient since 1985. His roles have been diverse strategic direction and to generate not funds to realise its aims. As with other and include those of Head of Aftermarket, only strong profit but also good cash flow. members of the Founders’ Association, Otto Chief Information Officer (CIO), Chief The challenge in this regard is to keep all brings extensive Board experience to the Financial Officer (CFO) and Chairman/ the 300 employees motivated and to give table, including various Volvo boards but also currently the Economic and Social Research Board member of dealerships, truck leasing them the feeling of being part of the ‘Volvo Council (ESRC), UK. company (financial services), truck rental family’. company, parts sales company and non- Otto’s personal ambitions include writing profit organisations. He has also enjoyed Having tremendously enjoyed his MBA a book about the success formula in several lifelong learning interludes along dissertation on ‘Future distribution management, as well as being a good leader and exploring and stretching his management the way, including his MBA at Warwick. and network structure’, Otto has since capabilities – something which may have welcomed numerous MBA students from helped his having been selected for the The beauty of the Austrian landscape WBS to work with him at Volvo. The International Leadership Programme for High (which Otto assures us confirm all the learning outcomes of his own dissertation Potentials within the Volvo Group. clichés associated with The Sound of Music) were first realised in Switzerland and then

Germany and Italy nexus: spring 06 focus on europe 19 from Munich to Milan Christian von Strotha (MBA 94–5) is CFO for Siemens Business Services, Italian division, based in Milan. He describes the move from Warwick to Munich and subsequently to Milan and how the tools and skills learnt at WBS still stand him in good stead today. O n leaving Warwick, I returned to Germany and joined one of the larger retail banks in mergers & acquisitions/ investment banking. In 1998 I joined The most valuable skills Siemens in their internal consulting & I learnt [at WBS] were management auditing division. Three years later, I returned to mergers & to work and study in acquisitions within one of the 14 Siemens divisions (Siemens Business Services) with a truly international responsibility for all mergers & acquisitions environment, to question activities worldwide as well as some 120 different shareholdings worldwide from things not only in the shareholders perspective. In January 2005 I moved from Munich to Milan to take the traditional way, up the position of Chief Financial Officer to always grasp the for the Italian region of Siemens Business Services division with 1,400 employees larger picture and to and a ¤300m turnover, split by four legal entities. understand, that while no individual is perfect, Founded in 1847, Siemens is probably one of the most international organisations a team can be in the world, operating in more than 190 countries. It has 430,000 employees and generates a turnover of more than ¤75 billion in some 250 different business lines. One of the challenges to tackle was correct, were particularly memorable for segments. One of the largest divisions is therefore to strengthen the controlling me. We worked and studied hard but there in Italy, where almost 10,000 employees part of the business. In Italy, decisions are was always time for a party at the weekend, generate a turnover of some ¤3.5 billion. traditionally made at the top and passed a round of golf in the summer and a trip to down. A prior discussion of decisions INSEAD to beat them at rugby! For career progression within Siemens, you in a management circle is therefore must have worked for the company in at uncommon. In business, relationships are My door into Warwick was opened by least two different countries and languages, everything, both inside and outside the someone else and while there I received a two different divisions, have spent time company and if your people are committed, great deal of support. Since graduation I both in operations and in a staff function. then they do their utmost for you. Several have been called several times by applicants Job rotation is a must at Siemens, overseen times since I arrived I have discovered for jobs and projects. Sometimes the by HR. The opportunities are virtually something previously deemed impossible queries were somewhat naive; for example unlimited if you are flexible and challenges becoming possible. someone who wants to work for Siemens can be found almost everywhere. but has no idea concerning job types, Life in Italy is very enjoyable and my family markets, or business. However, I try to help After ten years I am still applying the tools and I felt quickly at home. Language can be by establishing contacts and opening doors and knowledge gained at WBS, which a problem as in Italy foreign language skills in order to give something back. I’m still remain surprisingly up to date. The most are not as wide spread as you would assume. proud of my Warwick MBA and grateful valuable skills I learnt were to work and On the other hand, Italian is quick to learn for the time I spent there, the experience study in a truly international environment, and the Italians are very open minded and I gained, the people I met and the to question things not only in the supportive if you try to speak the language. subsequent opportunities to meet fellow traditional way, to always grasp the larger alumni. I am also happy to support WBS picture and to understand, that while no Going back to when I first arrived at by interviewing applicants and attending individual is perfect, a team can be. Warwick, I was immediately impressed by recruitment fairs. the lecturers, the infrastructure of the MBA The Italian management culture is similar course and my fellow students and greatly What comes next, I do not know. The next to the Anglo-Saxon model with a CEO enjoyed my year. The teachings of Peter job will most likely be back in Germany at the top and the CFO below. However, McKiernan, Stuart Chambers and Nigel – although Italy would also be a great place the Siemens culture is different, having a Sykes, and the late Professor Peter Doyle’s to stay. management team of equal level consisting sharp, precise and always humorous of CEO and CFO with separate reporting analyses, sometimes far from politically

20 nexus: spring 06 focus on europe keeping in touch One of our volunteers – Mischa Du Pont (MBA 03–4) shares his experience of working to build lasting links between alumni in Sweden and the School. B eing a member of the full time MBA course was a great experience, not only from an academic perspective, but from a Over the past six months, many alumni in Sweden have been active in building the Swedish WBS Alumni Association, which personal perspective too. During the year I has now offered several gatherings. We are had the opportunity to meet people from a very positive about alumni growth over wide array of backgrounds, from countries the next year. We have several Warwick that spanned almost every continent. events planned in the next six months and are also representing WBS at the Swedish Upon completion of my MBA, I moved International Business School Alumni – an to Stockholm and secured a job as Bid informal association that represents some Manager at an international software of the top MBA programmes in the world. company. I have found the environment to be very dynamic, as I am directly involved We all feel that being part of the association in selling major accounts to companies is not only a great way to stay in touch and all over the globe. I was immediately network with each other, but also a very impressed with the number of people in effective way to continue to build a strong Sweden who had received MBAs from brand name for Warwick in Scandinavia. WBS. The main reason for this was that I am very happy to be one of the people Warwick has been cooperating with FEI (a who have been involved in helping to build Swedish academic business institution) for the Swedish Warwick Alumni Association. many years. A few of us decided to build I would encourage all Warwick alumni, upon the strength of Warwick in Sweden wherever they live, to stay in contact with and organize an ofﬁcial association in each other and help to further build our cooperation with FEI. brand name around the world. Mischa Du Pont e mischadupont@yahoo.com Alumni Board applications invited all contributions! If you would like to contribute to nexus then do please get in touch Would you like to have a say in what goes on at WBS? with me by email. The focus for our next issue will Would you like to help shape our alumni strategy? be Entrepreneurship and we would particularly like to hear from you if If those questions are of interest to you, or someone you know, then why you are running your own business, to highlight the entrepreneurial not apply for a position on the Alumni Board? We are seeking applicants nature of WBS alumni. from all courses, decades and industries. The Board meets three times annually and works hard throughout the year to engage the alumni e pam.barnes@wbs.ac.uk community at large. Expect your next issue of our sister publication Warwick – the magazine More details are available online. Alternatively, you can email Nathalie in March. Walker, Head of Alumni Relations, or Henri Winand, Chair of the Board. Contact us: e alumni@wbs.ac.uk or call us on +44 (0)24 7652 2813

european links nexus: spring 06 focus on europe 21 WBS in Europe: did you know? WBS launches LinkedIn group • 20% of the Alumni Board of European (non-British) origin WBS has launched a dedicated • Regional co-ordinators in France, Germany, Greece, Sweden group within LinkedIn, the online • Regular alumni events in Belgium, France, Germany, Greece, professional networking service. Sweden, Switzerland • Ten alumni events held in European cities in 2005 LinkedIn is a service that allows individuals to establish and widen their own personal and professional networks. It works courses with European links by enabling users to tap into their wider circle of contacts and • Undergraduate in International Business (languages French, potentially discover connections that they did not know they German, Italian, Spanish) had, which may lead to new business or job opportunities or • Masters in European Industrial Relations knowledge exchanges. • MBA: Our Partnership in International Management (PIM) partners include: HEC, Paris; ESADE, Barcelona; SDA, Bocconi, Members of the WBS group will see the WBS logo appear in Milan; St Gallen, Switzerland and Stockholm School of their personal profiles, thus promoting the School and adding Economics weight to the individual’s profile. WBS group members will • bilateral agreements with University of Mannheim and be able to view and search across all LinkedIn users who are Copenhagen Business School WBS group members, as a potential way of establishing new • we run a one week module on European Business with Solvay in connections. All connections are controlled and constructed Brusssels by the individual, link by link. • we have run a Corporate Environmental Management module with Lund in Sweden Nathalie Walker, Head of Alumni Relations, comments: • annual MPA module taught in Poland ‘By setting up the WBS LinkedIn group, we are simply • Corporate Citizenship Unit – founding partner of the European supporting age-old behaviour patterns of recommendations, Academy for Business in Society introductions and trust amongst alumni. We are letting • Industrial Relations Research Unit (IRRU) – founding partner of these happen online and hopefully promoting meaningful the EU Industrial Relations Observatory associations amongst our Alumni.’ If you are NOT currently a LinkedIn user and would like to join the WBS LinkedIn faculty group, first go to go to www.linkedin.com to set up your free Editorial board member of the European Accounting Review personal account. To join the WBS group send an email to (Thomas Ahrens), external member of the Max Planck Institute alumni@wbs.ac.uk quoting the name and email address you for Social Research at Cologne (Colin Crouch), European editor of use for your LinkedIn account. You will then be supplied with the Journal of Product and Brand Management (Richard Elliot), a link to follow in order to become a WBS group member. member of the European Group for Organisational Studies (Nicole Gillespie, Philip Hancock), founder member and board member of the European Operations Management Organisation (Bob Johnston), member of the European Accounting Association (Rihab Khalifa), member of the European Sociological Association (Xavier Lemaire), research manager of the European Academy for Business in Society (Anupama Mohan), European co-editor of the Journal of Management Inquiry (Andrew Sturdy), vice-president of the European Foundation for Management Development (efmd) (Howard Thomas) and chair of the European Group for Organisation Studies (EGOS) (David Wilson). See P4. alumni residence photo by tusinski@interia.pl Belgium 90 Cyprus 296 Czech Rep. 4 Denmark 33 Finland 13 France 172 Germany 209 Gibraltar 4 13 Greece 353 Iceland 9 112 Italy 125 Lithuania 1 33 1 Luxembourg 15 72 Malta 22 12 96 Netherlands 96 90 209 2 Poland 12 15 4 Portugal 45 Rep. of Ireland 72 172 2 5 postcard from Poland Romania 5 125 Slovenia 2 MPA students attended the International Summer School at Spain 63 63 45 353 47 U Ziyada, just outside Kracow, Poland in August 2005, for The Sweden 112 Turkey 47 Challenge of Change: New Public Management and Public Governance Ukraine 2 4 in a Managerial Perspective module. 22 296

22 22 building development WBS building for the future WBS is currently amid a £30m building development that will change the feel and strength of education at WBS. This is crucial in implementing the business plan that has been written to secure and further our position as the very best University-based business School in Europe with an international standing, taken seriously alongside global competitors. The School needs to create an accessible Phase 1 of the building was completed and stimulating building that draws in 2002 and cost £8m. together a faculty split on three sites. All recent reaccreditations by premier Phase 2 of the building will be management education associations completed by September 2006, with a state the importance of the building committed £9m investment. development in securing the future of Warwick Business School. Phase 3 will cost a further £12m, creating a WBS community integrated the three phases of building work. on one site. artist’s impression success builds success be part of the process and help us secure the next phase For further information about the building development, making a donation, naming opportunities within the School or any of the areas outlined in this article, please contact development.ofﬁce@wbs.ac.uk or go-online to www.wbs. ac.uk/about/development artist’s impression

23 building development and undergrads update 23 Key features of the building development include: IT centre teaching space hall of fame To further learning styles, including use of With all teaching housed within one A space where success can be celebrated cutting edge technology; group activities; building, students will not need to be and appropriate recognition made: project based activity; connecting to taught across campus, furthering the sense from features of distinguished visitors to WBS’ overseas partner institutions. of community. Facilities will include seven alumni awards and donor recognition to The centre will include two structured 80-seat lecture theatres; four 40-seat lecture/ achievements of the WBS community. teaching rooms with PCs, a flexible seminar spaces; five seminar rooms and six study area incorporating workstations, syndicate rooms. undergraduate social space Reuters terminals and connectivity for An element that has been lacking at student laptops, where students can create social hub WBS since the rapid evolution to student their own learning environment or an Furthering communication, cultivating a numbers today of 2,400 business degree atmosphere that will aid project work and sense of collaboration and encouraging the and related module undergraduate recreate business sites. sharing of ideas across programmes and students. Faculty. artist’s impression undergrads update by Helen Brand, President, Warwick Business School Society (WBSS) W BSS had a very busy first term with the society proving very popular with the first years. We can now boast the different roles available, for example within investment banking, marketing, accountancy or consultancy. to be one of the largest if not the largest society on campus. A very successful However, the society has not been all work ‘Introduction to the Society Evening’ was and no play. Our social committee again held in conjunction with the WBS Alumni surpassed themselves with a fantastic wine Association. This was also the kick off point bar social which aimed to give the first for our new mentorship scheme. Each first years a glimpse of the Leamington social year was assigned a second or third year scene whilst also providing them with an mentor to help them settle into both the opportunity to meet second and third year Business School and the University. students. The renowned ‘Warwick Business Ball’, the highlight of the winter term’s The corporate side of the society has also social calendar, was a huge success. Guests had a busy time. Goldman Sachs held an enjoyed a champagne reception and five application and CV skills session for all course dinner before being subjected to the second and third years busy applying for side-splitting wrath of comedian Richard internships and graduate positions. We Blackwood. All in all a busy but fulfilling have many companies coming in over the start to the year for WBSS. President Helen Brand next term to give students an insight into

24 24 20 years of the DLMBA 20 years of the DLMBA In 2006 the MBA by Distance Learning programme celebrates twenty years of successful operation. Over 2,500 students have graduated from the programme and there are currently over 1,800 active students in over 90 countries across the globe. D r Stephanie Stray, Senior Lecturer in Operational Research, ORIS Group, has identified and joint research opportunities ensued. been involved right from In 1990 the DLMBA came the start. For all DL students, in-house. This involved Stephanie plays a key role in a steep learning curve for first graduation cohort 1989 their introduction to WBS, in WBS in terms of study addition to lecturing at the needs, in-house publishing, September seminar. She was distribution of materials and the also the third Director of the tutoring system. their particular field. There were also a feature of the programme, succeeding Roy is also the dedicated support programme from its inception, Johnston in 1991. Stephanie teaches on Part A team, providing essential and and continue today, although for one and a half days on the efficient administration as well perhaps not quite as popular Stephanie recalls: ‘After I September Seminar, so her as responding promptly and as previously, since students accepted the post at WBS and students change each year. sympathetically to students’ now have a wider range before I actually took up my As well as Part A, Stephanie problems and difficulties – a of opportunities to share position, George Bain, then frequently participates in team that has given personal experiences and views through Dean of WBS, called me and the Induction days for the care and attention to each and online discussion areas and asked me to put together some new students in January and every student throughout the virtual study groups. notes for a new course, which July, which often makes her 20 years of the programme.’ he estimated would just be a the first point of contact for Those first students were page or two of A4! This was students. She says: ‘The students Students still have a personal dependent on the postal service the beginning of Quantitative respond positively to coming tutor allocated for each subject and occasional telephone Methods (the fore-runner of to Warwick. What surprised us they study, but nowadays, conversations for their contact MAM) and the start of Part A of most originally was the breadth instead of communicating with the programme (some the DLMBA. of people on the programme, of with their tutors by letter or study materials were even sent all ages, and once we opened it telephone, students can contact in diplomatic bags!) whereas For the first few years, the up to more and more students them by email and develop a today’s students have the programme was run by Wolsey overseas, the wealth of demand more immediate and sustained immediacy of internet and Hall, an Oxford-based college there was from people who relationship. email support. In the early with experience in providing could not have studied by any days it might take several correspondence courses for other means.’ Those first students would weeks, even months, to submit the Forces based overseas. At also recognise the September an assignment by post and that stage WBS just dealt with So would those first students Seminar – an annual event get it marked and returned, admissions and the September from 1986 recognise the combining intensive lectures particularly for those students seminars. Originally September programme that is operating and study with the chance to living in more remote countries; seminars took place in WBS, now? In many ways it would network with fellow students today submission and return Hong Kong and Singapore, seem very different from the and experience first-hand the takes place via the web and when up to 20 academics would programme they studied but excitement and stimulation of students frequently get feedback teach two days in Hong Kong in other important ways it is being a post-graduate student within days. Stephanie adds, and then two in Singapore. unchanged. at Warwick. The ‘work hard, ‘Submissions were handwritten Although this involved a lot of play hard’ ethos of these events in the early days as we could not chasing to and fro there were Sue Beech, current Programme continues undiminished, assume people had a computer, advantages. You do not often Manager, confirms, ‘The with the sessions on the final so a fair amount of deciphering get 20 academic staff together central core of the programme Saturday of the seminar proving skill was necessary.’ across all the disciplines and a remains the purpose-written the toughest of the whole week Similarly, programme greater understanding of what study notes, developed after the previous evening’s administration has been others were doing was gained, and reviewed annually by course dinner and party! streamlined and speeded common areas of interest faculty – all specialists in Optional weekend seminars up through web-based

25 25 20 years of the DLMBA DLMBA timeline 20 year anniversary 2006 and celebration event celebration time! Dubai partnership 2003 Put 30 September in your diary as the date for the special 1st online module 2001 event to celebrate the DLMBA 20th anniversary. More online self-assessment details to follow 2000th graduate – Valerie Lachman 2000 developments. No more of learning resources such as email submission of TMAs massive mail-outs to inform online self-assessments, digital students about examinations audio interviews with subject discussion areas – web board 1998 and events – a message on leaders, multimedia case studies the website provides the and multimedia presentations. relevant information as well student websites 1997 as opportunities for booking In the early years, there events and accommodation. was little financial support Greek partnership 1996 Local study groups were always available to students; through encouraged, where students the sustained efforts of the September Seminar website could meet on a regular basis programme team to obtain the and provide support and same opportunities for distance- encouragement to each other. learning as for full-time, today’s 1st MBA student achieved PhD 1995 This was fine if you lived close to DL students can take advantage (Sue Bridgewater) other students – but if you were of loans from AMBA. Most living in an isolated village in recently, WBS has introduced 1000th graduate – Tim Rosen the Sahara desert or prospecting a number of competitive in the Amazon jungle, you scholarships, available to each email conferencing pilot 1994 were on your own! Now even intake. Sue concludes, ‘the these students can enjoy similar programme is unchanged in 1st DLMBA to achieve benefits through joining a terms of its high quality and AMBA accreditation virtual study group, meeting dedication to the needs of its online until the September Seminar enables them to meet Swedish partnership 1993 face-to-face. history email access to team Since it began, the programme team has consistently followed The DLMBA team is Lombard Scheme 1991 a policy of continuous hoping to produce (with Ch. Inst. Bankers) development, based on feedback a history of the from students and tutors as Stephanie Stray takes well as review of the market Programme so far over as Director and competitors’ offerings. As and full details will be a result, there is now a range of posted on our web site assessment methods rather than newsletter launch – AMBASSADOR 1990 all subjects being assessed by examination; the programme students. However, improved parting from Wolsey Hall – authoring & can be completed in three years internet and communications production inhouse rather than four; there is a far technologies have enabled wider range of elective subjects, us to add value to the core of 1st Hong Kong graduates as well as a choice of how to the programme, providing a study them – online or as 5-day more connected, less isolated 1st UK graduates 1989 face-to-face blocks as well as experience; students have more by distance learning; there is opportunity to discuss their Hong Kong and Singapore 1987 the flexibility to change study studies with their peers and partnerships mode to modular or full-time interact with other students if personal circumstances throughout the world – a truly change; and the study notes are global MBA.’ launch with Wolsey Hall 1986 supplemented with a variety

26 26 alumni news winning the race RHS award Trixie Gadd, Administrative Simon Ainley (DLMBA 94–01) was awarded an RHS silver award Director, Undergraduate for the garden that he designed and built at the 2005 Gardeners’ Programme (EXMBA 98–02) World Live Show at the NEC. 100,000 visitors came to the show gives her personal account and Simon was presented to the HRH Prince of Wales because the of the highs and lows of the garden had many elements that ‘chimed’ with the interests of the world’s toughest yacht race. Prince and the Duchess of Cornwall. He left corporate life in April 2004 and set up his own business as a garden design and build ‘On Saturday 16 July 2005, company trading as Simon Venn Ltd in Rugby. yacht BG SPIRIT crossed the w www.simonvenn.co.uk finish line of the 2004/5 Global Challenge to take first place in the final leg, and accept the Princess Royal Trophy for winning the race overall, having won three of the seven legs. It had been nine and a half months since we’d left Portsmouth, and at times I thought I’d never make the finish due to serious neck and back injuries, so my predominant emotion was relief rather than elation. The most physically demanding legs of the race were those which took us through the Southern Ocean, one of the most inhospitable places on the planet. Between Sydney and Cape Town we faced gale force winds on 27 of the first 32 days of the leg, and survived batterings by waves bigger than I could have imagined, 65 ft high at times. As the personal injuries mounted it became increasingly difficult for the remaining crew to keep the boat going as fast yet as safely as possible. Six months on, I’m proud to have completed what is billed as ‘the world’s toughest yacht race’, and can begin to reflect on what I’ve achievement award learned.’ At the Gloucestershire County Council Social Services 5th Annual success story Awards Ceremony on 25 May at Gloucester Cathedral, Carey Wallin, An article featuring WBS (MPA 02–5), was presented with alumna Kiki Maurey (MBA a special award celebrating her 90–1) appeared in The academic achievement by Margaret Sunday Times in June. Sheather, Executive Director. Headlined Self-improvement: A double celebration for Carey, who Consultant cleaned up with graduated from WBS in July 2005. an MBA the feature outlined her life history to date focusing on the part that expert opinion the Warwick MBA played in turning her life around. In the Independent on Sunday on 19 From doing part-time June, a feature entitled Enterprise at cleaning jobs around the the heart of the community on ethnic village where she lives, minority entrepreneurs launching she now runs her own record numbers of start-ups thanks consultancy firm KMCS, to local funding and support, quoted works as a consultant to the WBS alumnus Professor Monder Department of Trade and Ram OBE (PhD Industrial & Business Industry and is a former Studies 89–92), now Director of the Centre for Research into associate director of Prowess, Ethnic Minority Enterprise (CREME) at De Montford University in the women’s enterprise Leicester. association. Kiki puts this amazing transformation Monder believes the strength of family and community networks down to her decision to can have an indirect benefit if businesses do try and obtain study for an MBA at 38. financial support from banks and other external sources.

27 27 alumni news alumni news contact details prestigious Alumni Association Warwick Business School award University of Warwick Coventry CV4 7AL Dr Paula Jarzabkowski, United Kingdom Reader in Strategic t +44 (0)24 7652 2813 Management, Aston Business f +44 (0)24 7652 3719 School (WBS doctoral E alumni@wbs.ac.uk programme 97–00), has been W www.wbs.ac.uk/alumni awarded a prestigious AIM Ghoshal Fellowship by Pam Barnes the Advanced Institute of Alumni Publications www.ayliffephoto.com Management to conduct Officer research on two projects. t +44 (0)24 7652 4396 The first examines the e pam.barnes@wbs.ac.uk implementation of conflicting strategies Sue Cresswell in regulated firms. The second investigates the adoption and Events Coordinator relevance of strategic management tools and frameworks for t +44 (0)24 7657 3967 business school graduates. e sue.cresswell@wbs.ac.uk wedding bells Caroline Hughes facing the Congratulations to Paul Alumni Relations Executive t +44 (0)24 7652 8487 challenge Carroll and Atsuko Hayashi on their wedding in June. E caroline.hughes@wbs. ac.uk Paul and Atsuko met on the In the Workington Times & Star full-time MBA 2002–3 and on 12 August a feature headlined Emily Jamieson and regularly attend the alumni Allerdale can punch above its weight Katharine Jones gatherings in Oxford and profiled Gillian Bishop (MPA Development and Alumni London. Former classmates 00–4), new chief executive of Relations Assistants from the MBA attended the Allerdale Borough Council. At T +44 (0)24 7652 2813 wedding, Trevor Hacket was 33 Gillian is one of the country’s E emily.jamieson@wbs. best man and Natalia Kirgetova youngest local authority chief ac.uk travelled from Moscow to join executives. Commenting on her E katharine.jones@wbs. the celebrations. appointment and her plans for ac.uk the future, Gillian said, ‘Any senior position is challenging and, irrespective of age and background, you have got to be clear about Nathalie Walker what you are going to do and why, then deliver. My style is about joined the fight Head of Alumni Relations collaboration and team working.’ T +44 (0)24 7652 4176 On 8 June, Mark Outhwaite E nathalie.walker@wbs. (MBA 1992–3) Partner, ac.uk OuthwaiteHobbs LLP, joined an impressive panel of speakers In-house photography by appointments including Sir Stephen Lander, John Weatherly and Derek Bruce Bale (BSc Management and Senior Representative Latin- former Director General of Cooknell Sciences 01–4) joins the senior America of AIG Private Bank. MI5, at The Banker’s Third management team at Premier Annual Conference Combating Nexus is the magazine of League club West Ham United, with Ravi Mahendra (DLMBA 01–4) has Financial Crime 2005, at The the Alumni Association, responsibility for the commercial moved from Sri Lanka to the UK on strategy and revenues. a Highly Skilled Migrant (HSMP) London Stock Exchange. The Warwick Business School visa and takes up a position as a lead conference received front page T +44 (0)24 7652 4306 Ian Charlesworth (Msc MSOR 96–7) financial analyst with GE Home coverage in the Financial Times has joined Ovum, the analyst and Lending. under the headline ‘Anti-crime The views contained consulting company, as a Senior Analyst in its Software Practice. Marcelo Rocha (MBA 97–8) has been chief signals partnership in nexus are those of appointed CFO of Pitang, in Recife, with private sector in money- contributors and not Otto Frommelt (FMBA 93–4) has Brazil. Pitang is the IT services and laundering probes’ necessarily those of moved to Vienna to take up the consulting spin-off of the highly Warwick Business School position of Managing Director of awarded CESAR organization, located Volvo Austria GmbH and General in Recife, Brazil. With over 20 years experience or the University of Manager of Volvo Truck Centre at international banks in the Warwick Austria Sam Sen (DLMBA 88–93) has been City, Mark has more recently appointed Co-President of Petrogen specialised in Risk Assessment Design by Morse-Brown Design Ferdinand Porák (FMBA 97–8) Corporation in Houston, managing all w www.morsebrowndesign.co.uk has been appointed Head of corporate activities related to business and Control, Anti-Money Representative Office Buenos Aires development. Laundering and Compliance. w www.outhwaitehobbs.com

2006 spring

by Warwick Business School

Accessibility

Categories

Upload Details

Usage Rights

Statistics

2006 spring Document Transcript

2006 spring

by Warwick Business School

Accessibility

Categories

Upload Details

Usage Rights

Statistics

2006 spring Document Transcript

Let LinkedIn power your SlideShare experience

Let LinkedIn power your SlideShare experience

Customize SlideShare content based on your interests

Keep up to date when your LinkedIn contacts post on SlideShare