What really drives performance in your business


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What's Your Genius and how it applies to performance in business

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What really drives performance in your business

  1. 1. What Really Drives Performance in Your Business? Presented by Warren J. Rutherford Owner, The Executive Suite Certified 5 th Level Coach Director of Coaching - Innermetrix
  2. 2. How do you achieve Peak Performance? <ul><li>Productive work in the new economy is work that applies vision, knowledge and concepts - work that is based on the mind rather than the hand. The center of gravity of the work force is shifting from the manual worker to the knowledge worker .&quot; ~ Peter F. Drucker </li></ul><ul><li>“ All Profits Are Generated Between The Ears” </li></ul>
  3. 3. The Economy We Knew <ul><li>1978 NYU Stern School of Business Study (5,000 companies) </li></ul><ul><li>95% correlation between balance sheet and business value </li></ul>
  4. 4. The New Economy We Need to Know & Understand <ul><li>2005 NYU Stern School of Business Study </li></ul><ul><li>28% correlation between balance sheet and business value </li></ul><ul><li>Intangibles – the 72% </li></ul><ul><ul><li>Intellectual Property </li></ul></ul><ul><ul><li>Strategy </li></ul></ul><ul><ul><li>Brand </li></ul></ul><ul><ul><li>Systems </li></ul></ul><ul><ul><li>Processes </li></ul></ul><ul><ul><li>Access to Capital </li></ul></ul><ul><ul><li>Off balance sheet items </li></ul></ul><ul><ul><li>Customer reputation </li></ul></ul><ul><ul><li>Executive Team </li></ul></ul>
  5. 5. Change Of View <ul><li>8 out of 10 employees now produce services rather than products ~ Deloitte Study </li></ul><ul><li>“ You Are the Brand” ~ Tom Peters </li></ul><ul><li>A recent Harris Poll of 23,000 workers found: </li></ul><ul><ul><li>< 50% felt satisfied with their accomplishments at week’s end </li></ul></ul><ul><ul><li>80% were unenthusiastic about their work </li></ul></ul><ul><ul><li>40% felt burned out </li></ul></ul>
  6. 6. The Problem <ul><li>“ A growing trend of people who feel unfulfilled in their roles and dissatisfied and frustrated with personal results or success.” </li></ul><ul><ul><li>I can’t wait for retirement </li></ul></ul><ul><ul><li>TGIF </li></ul></ul><ul><ul><li>Tell me again why I’m here? </li></ul></ul><ul><ul><li>I never seem to get ahead </li></ul></ul><ul><ul><li>Something’s missing </li></ul></ul><ul><li>“ How many of you feel fulfilled by your roles and are satisfied with your level of performance and success?” ~ Show of Hands. </li></ul>
  7. 7. The Problem <ul><li>“ Why do some people consistently achieve much greater success with less effort, while others - who work just as hard, are just as intelligent, and even work in the same environment - achieve much less ?” </li></ul><ul><li>The Problem is an epidemic of people who feel frustrated and dissatisfied with their own performance and success . </li></ul>
  8. 8. The Genius Study <ul><li>To better understand The Problem, and identify it’s cause, in 2000 Innermetrix commissioned the “Genius Study”: </li></ul><ul><ul><li>75 PhDs & 900 management consultants and coaches in the field </li></ul></ul><ul><ul><li>197,000 employees from 23 countries </li></ul></ul><ul><ul><li>80 natural talents relating to performance measured </li></ul></ul><ul><li>Business performance metrics: </li></ul><ul><ul><li>Level I - Below Average </li></ul></ul><ul><ul><li>Level II - Average </li></ul></ul><ul><ul><li>Level III - Above Average </li></ul></ul><ul><ul><li>Level IV - Excellent </li></ul></ul><ul><ul><li>Level V - Genius </li></ul></ul>
  9. 9. The Genius Study <ul><li>To flesh out the lessons learned in the study, Innermetrix interviewed hyper-successful people who did NOT suffer from The Problem: </li></ul><ul><ul><li>Anthony Robbins – Peak Performance Expert </li></ul></ul><ul><ul><li>Dan Lyons – World Champion ~ Olympian </li></ul></ul><ul><ul><li>Frances Hesselbein – Peter F. Drucker Foundation ~ Girl Scouts of America </li></ul></ul><ul><ul><li>Laurence Higgins M.D. – Chief Sports Medicine ~ Harvard </li></ul></ul><ul><ul><li>Dr. Marshall Goldsmith – NY Times best-selling business author & Fortune 500 Coach </li></ul></ul><ul><ul><li>Michael Lorelli – President ~ PepsiCo and Pizza Hut </li></ul></ul><ul><ul><li>Randy Haykin – Founder ~ Yahoo Inc. </li></ul></ul>
  10. 10. The Genius Study - Results <ul><li>No statistically significant correlations between performance and any natural talents </li></ul><ul><ul><li>All roles, all industries, all levels </li></ul></ul><ul><li>Two acquired skills </li></ul><ul><ul><li>Self-Awareness </li></ul></ul><ul><ul><li>Authenticity </li></ul></ul><ul><li>Meaning: </li></ul><ul><ul><li>Anyone can achieve the 5 th or Genius Level of performance </li></ul></ul><ul><ul><li>But it requires concrete self-awareness & authenticity </li></ul></ul>
  11. 11. The Genius Study - Results
  12. 12. The Simple Take-Away
  13. 13. The Non-Genius Approach Results Consistency Satisfaction Effort Stress Discomfort
  14. 14. The Genius Approach Results Consistency Satisfaction Effort Stress Discomfort
  15. 15. To Achieve Peak Performance – Knowledge becomes King <ul><li>In achieving human peak performance, there are 3 core areas to understand. </li></ul><ul><ul><li>WHAT - natural talents does a person possess </li></ul></ul><ul><ul><ul><li>Tiger Wood’s “sand game” is in the bottom quartile of all golfers. </li></ul></ul></ul><ul><ul><ul><li>But he is one of the best long-ball players, so instead of focusing on his sand game he focuses on his long game and NOT being in the sand. </li></ul></ul></ul><ul><ul><ul><li>Well, that used to be his challenge! </li></ul></ul></ul><ul><ul><li>WHY - are they motivated to use them </li></ul></ul><ul><ul><ul><li>People are like dynamite </li></ul></ul></ul><ul><ul><ul><li>The power is inside but nothing happens until the fuse gets lit. </li></ul></ul></ul><ul><ul><li>HOW - do they prefer to use them </li></ul></ul>
  16. 16. Self Awareness & Authenticity <ul><li>Understanding WHAT, WHY, and HOW affects: </li></ul><ul><ul><li>Attitude </li></ul></ul><ul><ul><li>Talent </li></ul></ul><ul><ul><li>Performance Improvement </li></ul></ul><ul><ul><li>Efficiencies </li></ul></ul><ul><ul><li>Behaviors </li></ul></ul><ul><ul><li>Engagement </li></ul></ul><ul><ul><li>Corporate and Individual Performance </li></ul></ul>
  17. 17. The Single Greatest Differentiator of Genius Performance is - Turning Right much more than you Turn Left
  18. 18. How to Increase Performance in Your Business <ul><li>Break with conventional wisdom on how to treat and develop talent </li></ul><ul><li>Create role flexibility & individuality </li></ul><ul><li>Develop better individual self-awareness </li></ul><ul><li>Foster and demand authenticity </li></ul>
  19. 19. How to Increase Performance in Your Business <ul><li>To achieve more flexibility : </li></ul><ul><ul><li>Equally consider both the job and the person future fit </li></ul></ul><ul><ul><li>Allow more autonomy/independence </li></ul></ul><ul><ul><li>Involve people in the strategic setting of their roles </li></ul></ul><ul><li>Stop hiring in the blind </li></ul><ul><li>Stop promoting people out of their competencies (silo development) </li></ul><ul><li>Build roles around people instead of the other way around </li></ul>
  20. 20. Strategies to Succeed <ul><li>How do people contribute to the success of our business? </li></ul><ul><li>Cornell Study – </li></ul><ul><ul><li>Workforce alignment requires - </li></ul></ul><ul><ul><ul><li>The right types of people, </li></ul></ul></ul><ul><ul><ul><li>In the right places at the right times, </li></ul></ul></ul><ul><ul><ul><li>Doing the right things right. </li></ul></ul></ul><ul><ul><ul><li>A company with the right types of people has employees with the knowledge and skills necessary to help that company achieve its goals. </li></ul></ul></ul><ul><li>Hire, Manage, and Motivate Smarter. </li></ul>
  21. 21. How to change directions <ul><li>To achieve better awareness of individual talents and non-talents…just measure them. </li></ul>WHAT WHY HOW
  22. 22. The Complete Picture The key to successful Individual Excellence lies in the combination of a person’s WHAT, WHY & HOW (Talents, Values and Behavior). (DISC Index) (Behavior) How ( Attribute Index) (Talents) What (Values Index) (Drivers) Why Individual Excellence Will
  23. 23. Summary <ul><li>There’s a big problem in our world today: </li></ul><ul><ul><li>It’s costing business Billions </li></ul></ul><ul><ul><li>It’s costing much more than that to the individuals </li></ul></ul><ul><ul><li>It grows out of a legacy of outdated management principles and beliefs (The one right way) </li></ul></ul><ul><ul><li>Those geniuses around us have figured out how to stop it </li></ul></ul><ul><ul><li>Challenge conventional thinking, introduce new beliefs and flexibility, enlist opinions, get out of the way </li></ul></ul><ul><li>Organizations: </li></ul><ul><ul><li>“ Turn on the Geniuses hiding in your midst” </li></ul></ul><ul><li>Individuals: </li></ul><ul><ul><li>“ You get what you accept…Just Do You!” </li></ul></ul>
  24. 24. Summary <ul><li>Let me ask a few questions - </li></ul><ul><ul><li>Do you know your talents, your skills, your reasons, & your way? </li></ul></ul><ul><ul><li>Can you increase your self-awareness & authenticity? </li></ul></ul><ul><ul><li>Can you modify your role to become a better leader, manager, employee? </li></ul></ul><ul><ul><li>What is your belief that you can get there? </li></ul></ul>
  25. 25. Summary <ul><li>The WHY - </li></ul><ul><li>Understanding + Change </li></ul><ul><li>= </li></ul><ul><li>More Production + Profit for You . </li></ul>
  26. 26. Thank you! For more information - Warren J. Rutherford Owner The Executive Suite 129 Airport Road Hyannis, MA 02601 [email_address] www.theexecutivesuite.com 508-778-7700