Originally presented at the Wainhouse Research CSP Summit Berlin on 19 April 2010.
In this session, we will describe the delivery models carrier/operators are using to deploy UC services. We will discuss IM-centric and IPT-centric solutions, reviewing both la carte and rigid service offerings. We will look at the typical offerings delivered by carrier/operators and discuss how service providers can participate in this emerging world of hosted UC, and if so, how.
E. Brent Kelly PhD is a Wainhouse Research Partner, Co-Manager of the Unified Collaboration Practice. Brent is a recognized expert on Unified Communications.