Business travel management on its way to being a more sustainable industry patrick w. diemer wtfl 2011
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Business travel management on its way to being a more sustainable industry patrick w. diemer wtfl 2011

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World Tourism Forum Lucerne 2011

World Tourism Forum Lucerne 2011

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Business travel management on its way to being a more sustainable industry patrick w. diemer wtfl 2011 Business travel management on its way to being a more sustainable industry patrick w. diemer wtfl 2011 Presentation Transcript

  • WHAT TRAVEL PAYMENT IS ALL ABOUT.Business travel management on itsway to being a more sustainableindustryPatrick W. DiemerChairman of the Executive Board, AirPlus InternationalWorld Tourism Forum Lucerne, April 13-15, 2011 P.. 1 1
  • How we live has changedAIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 2
  • How we travel has changed, tooAIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 3
  • The increasing number of flight passengers demandfurther developmentsNumber of flight passengers worldwide (in million) Source: Airports Council InternationalAIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 4
  • Our societies spend the same on leisure and onbusiness travel Business travel Leisure Business Business market travel travel travel $US 800 billion 50% 50% 50% Source: VDR, DRVAIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 5
  • Travel service providers become more and more “green”AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 6
  • Companies and their suppliers have taken action to maketheir business travel sustainable AirPlus Green Reports AirPlus Carbon Offset American Express  Carbon SAM CWT Sustainable Solutions  CWT Carbon Calculator BCD  Emission ReportAIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 7
  • Corporations such as insurance company Provinzialeven use these solutions for their positioningAIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 8
  • The world over, there are significant differences inbusiness travel’s commitment to green travelConsideration of climate protection within travel guidelinesHigh> 30% United Kingdom Switzerland Brazil ScandinaviaAverage> 15% Germany France Belgium Netherlands South Africa Singapore Australia MexicoLowLowconsideration of climateprotection within travel United Austria Italy Spain China Statesguidelines < 15%< 15% Source: AirPlus International Travel Management Study 2010AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 9
  • Very few business trips are actually climate-neutral,todayDo you pay to offset your travel-related CO2 emissions?Total 100% Worldwide 17% Brazil 35% Netherlands 30% UK 25% Scandinavia 25% Germany 8% USA 5% Italy 5% Don‘t know / no answer No Planned within the next 12 months Yes Source: AirPlus International Travel Management Study 2010AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 10
  • Security remains the most important issue for corporatetravel management Improvement of security of credit cards Higher standards against credit card fraud Increased attention to security while traveling Less travel through more virtual meetings Corporate booking tools Introduction of corporate social responsibility Travel management tools for mobile phone Outsourcing of business travel management Source: AirPlus International Travel Management Study 2010AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 11
  • More and more business travel associations and industryactivities are prioritizing sustainability Best Corporate Social Responsibility ProgrammeAIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 12
  • Green travel will increase in importance due to legislativeresolutions Best Corporate Social Responsibility ProgrammeAIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 13
  • Travel managers havebeen developing intomobility managers for awhile ...AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 14
  • ... in the future, travelmanagers will also besustainability managers.AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 15