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The WNS Guide to Tackling the 4 Trickiest Workforce Management (WFM) Challenges

by on Mar 11, 2013

  • 403 views

Read this extremely insightful whitepaper on tackling the trickiest workforce management (WFM) challenges in a call-center. You will like it for its detailed analysis on the basics of WFM, the ...

Read this extremely insightful whitepaper on tackling the trickiest workforce management (WFM) challenges in a call-center. You will like it for its detailed analysis on the basics of WFM, the challenges involved and the best-practice sharing to overcome the challenges. http://bit.ly/15HpuEl

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The WNS Guide to Tackling the 4 Trickiest Workforce Management (WFM) Challenges The WNS Guide to Tackling the 4 Trickiest Workforce Management (WFM) Challenges Document Transcript