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Jay Venkateswaran, Exec VP- Retail & CPG WNS, in a well drawn out speech on “Maturity in Outsourcing Models to Tackle the New Normal’ spoke how WNS is geared to innovate, develop technology-enabled and flexible operating models in order to meet the ‘evolved’ demands of clients across geographies. This article documents his speech. Read it to find out how well-geared WNS is to take on the ‘new normal’.
Article is also available at - http://bit.ly/WkzyCu