WELCOME     INTERNATIONAL INSTITUTE FOR     PRODUCT & SERVICE INNOVATION     INNOVATION PROGRAMME© 2013
Housekeeping© 2013
About Us       • About              – Warwick              – WMG              – SMEs              – Me                    ...
Purpose of the day  • Launch Innovation Programme cohort #2  • Raise awareness of new technology, methods, tools  • Stimul...
Agenda    0830   Introduction to IIPSI and new programme                       Dr Mark Swift    0900   Putting the Custome...
What is IIPSI?  International Institute for Product and Service Innovation  • Purpose         – Help understand customers ...
Product and Service Innovation                     New Product                                  Digital industry approach ...
Whats the structure of iIP                                      Awareness briefing, case studies,                         ...
Product / Service lifecycle support Sales and profitDevelopment & Introduction   Growth   Maturity   Decline © 2013
Why do you matter to us?  1. Ability to be flexible and innovative  2. Ability to create jobs and reduce     unemployment ...
Knowing where to shoot     • Market pull, technology push © 2013BBC sport, Peter Wilson wins double trap gold, http://www....
Alternative applications & perspectives               “If I’d asked my customers what they wanted, they’d have said a     ...
Innovation Pitfalls  • Moving out of current thinking or paradigm  • Little or no knowledge of how to develop a new    pro...
Summary  •   Rallying call to get involved 30 spaces per year  •   Impartial view, confidential environment  •   Unique, h...
Putting the Customer First                  Carolyn Parkinson              Technology Transfer Specialist                E...
Let’s talk about…  • Understanding customers and users  • Not about being a slave to customers’ whims  • Gaining insights ...
What is Experience Led Innovation?         Experience Led Innovation (ELI):         Innovation that is informed by        ...
Put yourself in the user’s shoes                     … now how does your offering look?© 2013
Experience Led Innovation   • All products and services create experiences and behaviours     for users   • These may be p...
Understand the user perspective                  What does this button do?                   • Close the door?            ...
Understand the user perspective         My user experience:© 2013
Understand the user perspective                           How many people                           would push the wrong  ...
Understand the user perspective© 2013
Understand the user perspective                           Confusing user interface                           Result:      ...
Understand the user perspective© 2013
Experience Led Innovation   • A deliberate focus on the user experience can unlock     powerful insights   • An enormous a...
Research base                Professor Paul Jennings                Professor of Experiential Engineering                D...
Could my business benefit from an Experience Led Innovation approach?   1. How easily can customers access your product or...
Features of Experience Led Innovation  Cross discipline: engineering, design, psychology, ergonomics,  architecture, marke...
ELI Business assistance at IIPSI     Access Experience Led Innovation support via:     1. IIPSI Innovation Programme     2...
IIPSI Innovation Programme:   Experience Led Innovation   • Two day (minimum) programme   • Day 1: general introduction, w...
Experience Led Innovation Toolkit© 2013
Experience Led Innovation Toolkit • A flexible suite of tools to address a range of experience-related   business challeng...
Experience Led Innovation Toolkit   Tools include:   • Touchpoints Matrix   • Design with Intent   • Matchmaking workshop ...
Experience Led Innovation Toolkit                      Want to know more?                      • Full session on the toolk...
Customised intensive projectsWMG specialists work closely with your team over a period of time ona specific challenge aime...
Case Study: Mayridge Ltd  • Mayridge provides a fully integrated approach to    live business events and exhibiting, world...
WMG and Mayridge Ltd• Over the past 9 months, Mayridge and WMG have worked together  closely on some key areas of innovati...
Case Study: Mayridge Ltd“Our ground-breaking knowledge transferalliance, with WMG’s ExperientialEngineering Research Group...
Mayridge Exhibition stand demonstrator • Demonstrator and ‘living lab’ currently being installed in IIPSI • Exploring Expe...
Case study: Digital Native Academy   Bringing new life to the Bayard’s Colts……© 2013
Digital Native Academy• Project to broaden public engagement with   Bayard’s Colts: 17 historic carved heads   dating from...
Research base             Dr Rebecca Cain             Associate Professor of Experience Led Innovation© 2013
Afternoon session: Design with Intent                                   “I use the term Design with Intent to mean        ...
Making Stuff (Polymer Innovation)                Dr. Ben Wood         Technology Transfer Specialist© 2013
Polymer Innovation  Dr. Greg Gibbons  Head of Additive Manufacturing  Dr. Vannessa Goodship  Principal Research Fellow  Dr...
Polymer Innovation  We make stuff…© 2013
Polymer Innovation   • Working with new materials   • Developing new processes   • State of the art equipment         “We ...
Polymer Innovation LifecycleSales and profit                       Growth   Maturity   Decline© 2013
Polymer Innovation Lifecycle                            Prototyping             Formulating                   Low Volume  ...
Polymer Innovation Facilities  130m2 Technology Hall                               Extruder                               ...
Polymer Innovation Demonstrators            Low Volume Manufacturing            • Prototyping            • Getting to prod...
Low Volume - Concept    Level 2    • Review suitable 3D printing technology    • Assess need for technology               ...
Low Volume Concept  • Additive Manufacturing (3D Printing)         – More accessible, fashionable            • Systems fro...
Low Volume – R&D  • Plasma Transferred Arc/CNC         – Make metal polymer tooling in one           additive process  • 3...
Low Volume - Project  Challenge  ‘Our prototypes are very valuable, but  we need to show our products at trade  shows’    ...
Low Volume - Project  • Solution         – Knowledge exchange         – Use of IIPSI software and           equipment     ...
Low Volume - Project© 2013
Low Volume - Project  • Outcomes         – Reduction in transport costs         – Reduced risk of damage/theft         – I...
Adding Functionality - Concept    Level 2    • Identify applications    • Review technologies                             ...
Adding Functionality – R&D  • Spray-on electronics         – ‘Electronics in a can’  • Complex printed electronics        ...
Adding Functionality – R&D  • Hybrid Nano ALM machine         – Inkjet printed electronics         – Thick, viscous materi...
Adding Functionality - Project Challenge: ‘Our customer wants our product to light up’     – LEDs only work with ‘natural’...
Adding Functionality - Project • Solution     –   Knowledge exchange     –   Use of IIPSI expertise     –   Spray-on elect...
Adding Functionality - Project© 2013
Adding Functionality - Project • Outcomes     – Knowledge of new manufacturing process embedded       within JSC’s technic...
Polymer Recycling - Concept    Level 2    • Review processes    • Segregation                                             ...
Polymer Recycling - Research  • Recycling of ‘smart’ materials         – Composites         – Solar panels         – Plast...
Polymer Recycling - Projects Challenge: ‘What can we do with 3t/day of waste plastic?’     – Food contamination     – Mixe...
Polymer Recycling - Projects  • Solution:         – Manufacture of test samples         – Analysis of properties         –...
Polymer Recycling - Projects© 2013
Polymer Recycling - Projects  • Outcome:         – Added value         – Landfill costs reduced         – Environmental fo...
Digital Native Academy  Carolyn worked with client to understand user  requirements.  This gave us some concepts to work w...
Digital Native Academy© 2013
How IIPSI Can Help…  • Knowledge Exchange         – Expertise focussed on your business  • Access to Equipment and Facilit...
This afternoon’s session…  • IIPSI Technology Hall taster session         – Rapid tooling         – 3D printing applicatio...
“We can work with you to develop new products using                  innovative polymer technologies”     We’d love to hea...
© 2013
Digital         Innovation            Dr. Xiao Ma                                 @coolseraph                          x.m...
Digital Innovation             Data       Smarter              to         Social         Intelligence    Media           M...
Digital Innovation   Mobilefor Business       Cloud               for Business   Smarter Social                           ...
The Digital Team                                                        Technology              Mobile                    ...
Concept         Mobile App Lab -            Mobile         Business Apps                for                               ...
R&D          Mobile           for         Business© 2013
Projects – Pass-i-Parcel                             Mobile                              for                            Bu...
Projects – Pass-i-Parcel                              Mobile                               for                            ...
Concept         Services available to enable             Cloud         business online                                    ...
R&D          Cloud           for         Business© 2013
Projects – Han Dynasty                            Cloud                             for                           Business...
Projects – Han Dynasty                            Cloud                             for                           Business...
Concept         Social Media Platforms for Businesses   Smarter         Interact with the RIGHT Social Media     Social   ...
R&D         Smarter          Social          Media© 2013
Projects – Automotive Insulation                                                 Smarter                                  ...
Projects – GravoGraph                          Smarter                           Social                           Media© 2...
Digital Native Academy                                        Smarter                                         Social      ...
Projects                                            Community                                     180%                    ...
Smarter                                                                        Social         600         400             ...
Concept         Data Collection / Integration tools           Data         Internet of Things / Connectivity              ...
R&D             Data              to         Intelligence© 2013
Projects – Strand Hardware                                  Data                                   to                     ...
Projects – Strand                          Data                           to                      Intelligence© 2013
Projects   Data to            Intelligence© 2013
IIPSI DI Facilities                Decision                            Design                Support                      ...
This afternoon ……         Smarter Social      Cloud            Media         for Business© 2013
Thank you         Contact WMG SME Team:              @WMGSME              02476 575 594              wmgsme@warwick.ac.uk ...
Afternoon sessions     1215   Lunch and Networking                                          Commercial                    ...
© 2013
NPD Journey© 2013
Idea to Innovation  • Best Idea - current thinking doesn’t have to    be perfect  • Innovation is the result  • The proces...
The Programme  •   Creating  •   Building  •   Learning  •   Solving  • Grow your business; product or service© 2013
Product & Service Lifecycle support Sales and profitDevelopment & Introduction   Growth   Maturity   Decline © 2013
Where’s your focus?  • Get into small groups (3-4) and talk about;    “What’s the one thing you’re taking from    today an...
Next Steps  1. Choose your Day 2 sessions to help grow     your business or develop your product  2. Talk to us about a sp...
Day Two Structure    •    Practical    •    In-depth    •    Hands on    •    Advanced technical demonstrators    •    Acc...
Questions© 2013
Innovation Programme Next Steps…..  • Experience Led Innovation         – 13th February – People Centred Innovation       ...
Project Enquiry + Information                                         First Floor (HERE)                                  ...
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Innovation programme introduction, morning sessions and summary 240113

  1. 1. WELCOME INTERNATIONAL INSTITUTE FOR PRODUCT & SERVICE INNOVATION INNOVATION PROGRAMME© 2013
  2. 2. Housekeeping© 2013
  3. 3. About Us • About – Warwick – WMG – SMEs – Me MARK SWIFTPhotos - http://en.wikipedia.org/wiki/University_of_Warwick http://www2.warwick.ac.uk/fac/sci/wmg/mediacentre/wmgnews/?tag=Award, © 2013BBC http://www.bbc.co.uk/birmingham/content/articles/2008/12/17/hollywood_producer_feature.shtmlEuropean Space Agency http://smeprojects.esa.int
  4. 4. Purpose of the day • Launch Innovation Programme cohort #2 • Raise awareness of new technology, methods, tools • Stimulate demand for innovation: – UK Government recognises that it needs to be created and encouraged… • Escape confines of restrictions and barriers and look for new opportunities • Understand what we can do for you 1. Intensive day two programme 2. Identifying future projects • Rallying Call for projects…© 2013
  5. 5. Agenda 0830 Introduction to IIPSI and new programme Dr Mark Swift 0900 Putting the Customer First! Carolyn Parkinson 0945 Making stuff Dr Ben Wood 1045 Coffee Break 1100 Digital Enabling Tools Dr Xiao Ma 1200 Introduction to afternoon sessions Dr Mark Swift 1215 Lunch and Networking Afternoon breakouts: Commercial Success through IP, 1315 Design with Intent, Cloud for Business & Smarter Social All Media, Innovative Polymer Technologies Chris Brown & 1515 Innovation Programme next steps Dr Mark Swift 1530 Close and optional 5 minute intensive clinics (one to ones) All© 2013
  6. 6. What is IIPSI? International Institute for Product and Service Innovation • Purpose – Help understand customers and users better and emotional reponse; – Prototype new products for example using Additive Layer Manufacturing; – Use digital (Internet) to launch as well as develop market ready products and services • IIPSI must have IMPACT – Business growth • Fully funded until end of June 2015 (initially)© 2013
  7. 7. Product and Service Innovation New Product Digital industry approach to opportunities Digital product innovation New Digital delivery Design for User Experience and testing market platforms IIPSI response Product People Design for User Experience / testing market response© 2013
  8. 8. Whats the structure of iIP Awareness briefing, case studies, TODAY • Attended workshops Raising demonstrations initial ideas • Discussed Awareness 1 DAY In-depth•workshops, new products,technical AdWords eMarketing of advanced via Google Embedding • Found partners & configured online collaborative tools capability TWO demonstrators, horizon scanning, hands on… 2 to address new market Market leading • Internships and student projects products & Intensive• companynew productsprototyping, Developed projects - / services (Cat 5) services 3 identifying markets, internships 30+ places • Collaborative research projects funded by EPSRC and Expansion per through R&D year FeasibilityBIS 4 studies, proof of market, proof of concept, assistance with funding applications Gained new OEM customers© 2013 Sold part of their business £m++
  9. 9. Product / Service lifecycle support Sales and profitDevelopment & Introduction Growth Maturity Decline © 2013
  10. 10. Why do you matter to us? 1. Ability to be flexible and innovative 2. Ability to create jobs and reduce unemployment 3. Significant size of the sector (99 per cent of UK firms and just under 50 per cent of jobs)© 2013
  11. 11. Knowing where to shoot • Market pull, technology push © 2013BBC sport, Peter Wilson wins double trap gold, http://www.bbc.co.uk/sport/0/olympics/18911651
  12. 12. Alternative applications & perspectives “If I’d asked my customers what they wanted, they’d have said a faster horse.” Henry Ford?© 2013
  13. 13. Innovation Pitfalls • Moving out of current thinking or paradigm • Little or no knowledge of how to develop a new product or service • An unidentified ‘funding gap’ for the on-going development and validation of new product or service • The need for an effective development process supported by resources and planned implementation© 2013
  14. 14. Summary • Rallying call to get involved 30 spaces per year • Impartial view, confidential environment • Unique, high profile facility for the region • Range of SME services • Think about priorities (Day 2) • No such thing as a free lunch! – Short forms – Baseline monitoring • Feedback and Evaluation© 2013
  15. 15. Putting the Customer First Carolyn Parkinson Technology Transfer Specialist Experience Led Innovation© 2013
  16. 16. Let’s talk about… • Understanding customers and users • Not about being a slave to customers’ whims • Gaining insights which will help you meet your business objectives • Purposely designing for the experiences and behaviours you hope to create for users of a product or service • We call this: Experience Led Innovation© 2013
  17. 17. What is Experience Led Innovation? Experience Led Innovation (ELI): Innovation that is informed by understanding how people use or experience a product or service© 2013
  18. 18. Put yourself in the user’s shoes … now how does your offering look?© 2013
  19. 19. Experience Led Innovation • All products and services create experiences and behaviours for users • These may be purposeful, or accidental • Getting it right is a competitive advantage Our key message to SMEs: We can help you better understand the user experience to promote and inform innovation to grow your business© 2013
  20. 20. Understand the user perspective What does this button do? • Close the door? • Provide illusion of control? • ‘Fake affordance’ Design question: Is there anything to be gained from making something look like it works one way, while actually doing something else (or nothing at all)?© 2013
  21. 21. Understand the user perspective My user experience:© 2013
  22. 22. Understand the user perspective How many people would push the wrong button for this lift?© 2013
  23. 23. Understand the user perspective© 2013
  24. 24. Understand the user perspective Confusing user interface Result: • frustration • wasted time • poor quality data© 2013
  25. 25. Understand the user perspective© 2013
  26. 26. Experience Led Innovation • A deliberate focus on the user experience can unlock powerful insights • An enormous amount of research is out there • This can be used by businesses to create competitive advantage • Designing desired behaviours aligned with business goals • Creating physical or digital experiences and journeys • Making use of emotions© 2013
  27. 27. Research base Professor Paul Jennings Professor of Experiential Engineering Dr Rebecca Cain Associate Professor of Experience Led Innovation Paul and Rebecca are supported by over 20 researchers working in this area.© 2013
  28. 28. Could my business benefit from an Experience Led Innovation approach? 1. How easily can customers access your product or service? 2. Is your product being used in the way you intended? 3. Are you struggling to get your products accepted in the marketplace, and don’t know why? 4. Does the experience of your service match your brand values? 5. Could your products be designed to work better?© 2013
  29. 29. Features of Experience Led Innovation Cross discipline: engineering, design, psychology, ergonomics, architecture, marketing, strategy, and more Many names: User focussed design, customer satisfaction, design feedback loop, human factors engineering, usability, design for emotion, ergonomics Applicability: can add value to innovation at any stage of Sales and profit the development life cycle© 2013 Development & Introduction Growth Maturity Decline
  30. 30. ELI Business assistance at IIPSI Access Experience Led Innovation support via: 1. IIPSI Innovation Programme 2. Experience Led Innovation Toolkit 3. Customised intensive business support projects Extent of support offered is determined by the potential for resulting business growth impact.© 2013
  31. 31. IIPSI Innovation Programme: Experience Led Innovation • Two day (minimum) programme • Day 1: general introduction, with specialist afternoon workshops • 1 hour workshop session this afternoon • Day 2: Specialist full day workshop: ‘People Centred Innovation’ • Equipping you with a range of tools and skills to apply directly to your organisation© 2013
  32. 32. Experience Led Innovation Toolkit© 2013
  33. 33. Experience Led Innovation Toolkit • A flexible suite of tools to address a range of experience-related business challenges • Tools selected and interpreted for their appropriateness for SMEs • Intended to unlock insights in user-focussed design, customer experience, and innovation for products, features, and services • We work with SMEs to select the most effective tool for a particular challenge • Custom delivery by WMG specialist staff© 2013
  34. 34. Experience Led Innovation Toolkit Tools include: • Touchpoints Matrix • Design with Intent • Matchmaking workshop • Customer Journey map • Walkthrough • Tomorrow’s Headlines • and others – more tools are always being piloted and added© 2013
  35. 35. Experience Led Innovation Toolkit Want to know more? • Full session on the toolkit during Innovation Programme specialist Day 2 ‘People Centred Innovation’ • Next workshop dates: • Wed 13th February • Tues 5th March • registration now open! • Session this afternoon: ‘Design with Intent’© 2013
  36. 36. Customised intensive projectsWMG specialists work closely with your team over a period of time ona specific challenge aimed at achieving measurable growth.Business challenges where Experience Led Innovation could assistinclude:• Service design: exploiting key connection opportunities, removing frustration and roadblocks• Physical product design: best practice application• Innovation launch: understanding your market, aligning developments with early user behaviours• Visitor experience: simplifying experience, maximising engagement© 2013
  37. 37. Case Study: Mayridge Ltd • Mayridge provides a fully integrated approach to live business events and exhibiting, worldwide • Highly respected international supplier • Mayridge had ambitious growth plans, and were eager to bring innovation to the sector© 2013
  38. 38. WMG and Mayridge Ltd• Over the past 9 months, Mayridge and WMG have worked together closely on some key areas of innovation • exploring how new academic approaches in Experience Led Innovation can be used in commercial applications • transforming internal and external business processes to incorporate a fully experience-led approach to client work• Mayridge acted as pilot during development of the ELI toolkit• Four new senior appointments and significant new business won• Jointly building a ground-breaking exhibition stand demonstrator currently being installed in IIPSI© 2013
  39. 39. Case Study: Mayridge Ltd“Our ground-breaking knowledge transferalliance, with WMG’s ExperientialEngineering Research Group, involvesdeveloping novel business applications inthe area of ‘Experience Led Innovation’.This partnership enables Mayridgeto offer a completely new approachto live events, exploitingsophisticated academic tools for thebenefit of our clients. “© 2013
  40. 40. Mayridge Exhibition stand demonstrator • Demonstrator and ‘living lab’ currently being installed in IIPSI • Exploring Experience Led Innovation tools for business behaviour creation • Physical and digital experience design, applicable to wide range of business situations© 2013
  41. 41. Case study: Digital Native Academy Bringing new life to the Bayard’s Colts……© 2013
  42. 42. Digital Native Academy• Project to broaden public engagement with Bayard’s Colts: 17 historic carved heads dating from early 1500s in Walsall• Using Experience Led Innovation tools to design the audience ‘experience journey’• Targeting new audiences• Identifying engagement points• Exploring engagement ideas• Involving stakeholders• Knowledge exchange for new SME capabilities© 2013
  43. 43. Research base Dr Rebecca Cain Associate Professor of Experience Led Innovation© 2013
  44. 44. Afternoon session: Design with Intent “I use the term Design with Intent to mean design thats intended to influence or result in certain user behaviour.” Researcher Dan Lockton• Workshops use a comprehensive idea generation tool which provokes design ideas by asking questions and giving examples of particular principles in action• Uses eight ‘lenses’ to ask you to look at your products / services in light of the behaviour which would result from particular design factors• Applicable for products, services, design features, or proposed innovations© 2013
  45. 45. Making Stuff (Polymer Innovation) Dr. Ben Wood Technology Transfer Specialist© 2013
  46. 46. Polymer Innovation Dr. Greg Gibbons Head of Additive Manufacturing Dr. Vannessa Goodship Principal Research Fellow Dr. Kylash Makenji Knowledge Transfer Specialist© 2013
  47. 47. Polymer Innovation We make stuff…© 2013
  48. 48. Polymer Innovation • Working with new materials • Developing new processes • State of the art equipment “We can work with you to develop new products using innovative polymer technologies”© 2013
  49. 49. Polymer Innovation LifecycleSales and profit Growth Maturity Decline© 2013
  50. 50. Polymer Innovation Lifecycle Prototyping Formulating Low Volume New Materials Manufacturing Recycling Adding Functionality© 2013
  51. 51. Polymer Innovation Facilities 130m2 Technology Hall Extruder bench SME – Prototyping/3D printing – Compounding new Hybrid Micro- ALM moulder materials Nano- – Injection moulding fibres – Printed electronics Clean Room – Polymer chemistry 3D Printing© 2013
  52. 52. Polymer Innovation Demonstrators Low Volume Manufacturing • Prototyping • Getting to production Adding Functionality • Plastic electronics • Smart materials Recycling • Identifying properties of waste • Finding new applications© 2013
  53. 53. Low Volume - Concept Level 2 • Review suitable 3D printing technology • Assess need for technology • Prototypes to market products and increase sales Level 3 • New methods of • Use of equipment and expertise manufacture • Tooling for low volume production • Unique components Level 4 impossible to make any other way • New manufacturing methods • Unique products© 2013
  54. 54. Low Volume Concept • Additive Manufacturing (3D Printing) – More accessible, fashionable • Systems from £500 – New applications • Electronics • Fashion© 2013
  55. 55. Low Volume – R&D • Plasma Transferred Arc/CNC – Make metal polymer tooling in one additive process • 3D Photocopying – Charged particles© 2013
  56. 56. Low Volume - Project Challenge ‘Our prototypes are very valuable, but we need to show our products at trade shows’ – International sales – One-off, heavy components – Challenges with transport and security© 2013
  57. 57. Low Volume - Project • Solution – Knowledge exchange – Use of IIPSI software and equipment – Production of high-quality display model • Lightweight • Low cost • Kit form© 2013
  58. 58. Low Volume - Project© 2013
  59. 59. Low Volume - Project • Outcomes – Reduction in transport costs – Reduced risk of damage/theft – Increased knowledge of 3D printing systems© 2013
  60. 60. Adding Functionality - Concept Level 2 • Identify applications • Review technologies • Added value to existing Level 3 products • Use of equipment and expertise • New methods of • Initial prototypes manufacture • New ‘smart’ components Level 4 • New functional polymer components© 2013
  61. 61. Adding Functionality – R&D • Spray-on electronics – ‘Electronics in a can’ • Complex printed electronics – Batteries, sensors etc – PV solar panels • Shape memory polymers – Active disassembly© 2013
  62. 62. Adding Functionality – R&D • Hybrid Nano ALM machine – Inkjet printed electronics – Thick, viscous materials • Ceramics, polymers, metals • Manufacture of components and electronics in one process© 2013
  63. 63. Adding Functionality - Project Challenge: ‘Our customer wants our product to light up’ – LEDs only work with ‘natural’ polymer – Customer wants range of colours – Surface needs to light up© 2013
  64. 64. Adding Functionality - Project • Solution – Knowledge exchange – Use of IIPSI expertise – Spray-on electronic lighting – Suitable for low-mid volume production© 2013
  65. 65. Adding Functionality - Project© 2013
  66. 66. Adding Functionality - Project • Outcomes – Knowledge of new manufacturing process embedded within JSC’s technical staff – Applicable to other products moving forward – Potential new markets – Prototype due for customer review Q4 2012© 2013
  67. 67. Polymer Recycling - Concept Level 2 • Review processes • Segregation • Reduce material waste Level 3 • Reduce landfill costs • Test material properties • Improve carbon footprint • Identify potential applications • Add value to recycled material Level 4 • Reintegrate into raw material stream© 2013
  68. 68. Polymer Recycling - Research • Recycling of ‘smart’ materials – Composites – Solar panels – Plastic electronics© 2013
  69. 69. Polymer Recycling - Projects Challenge: ‘What can we do with 3t/day of waste plastic?’ – Food contamination – Mixed colours – Low value© 2013
  70. 70. Polymer Recycling - Projects • Solution: – Manufacture of test samples – Analysis of properties – Knowledge exchange – Applications identified© 2013
  71. 71. Polymer Recycling - Projects© 2013
  72. 72. Polymer Recycling - Projects • Outcome: – Added value – Landfill costs reduced – Environmental footprint improved© 2013
  73. 73. Digital Native Academy Carolyn worked with client to understand user requirements. This gave us some concepts to work with… …time to make stuff© 2013
  74. 74. Digital Native Academy© 2013
  75. 75. How IIPSI Can Help… • Knowledge Exchange – Expertise focussed on your business • Access to Equipment and Facilities – ‘Try before you buy’ – Understand benefits and pitfalls • Individual Projects – R&D Level collaborations© 2013
  76. 76. This afternoon’s session… • IIPSI Technology Hall taster session – Rapid tooling – 3D printing applications – (Not just manufacturing!) • Preview of IIPSI equipment – Available for use by West Midlands SMEs© 2013
  77. 77. “We can work with you to develop new products using innovative polymer technologies” We’d love to hear your project ideas… DR. BEN WOOD @BENJAMINMWOOD B.M.WOOD@WARWICK.AC.UK© 2013
  78. 78. © 2013
  79. 79. Digital Innovation Dr. Xiao Ma @coolseraph x.ma@warwick.ac.uk© 2013
  80. 80. Digital Innovation Data Smarter to Social Intelligence Media Mobile Cloud for for Business Business© 2013
  81. 81. Digital Innovation Mobilefor Business Cloud for Business Smarter Social Media Data to Intelligence© 2013
  82. 82. The Digital Team Technology Mobile Media Industry Concept Digital R&D Business SME Social Network Cloud Projects Data Impact Strategy© 2013
  83. 83. Concept Mobile App Lab - Mobile Business Apps for Business Specification App Projects Technology Research© 2013
  84. 84. R&D Mobile for Business© 2013
  85. 85. Projects – Pass-i-Parcel Mobile for Business© 2013
  86. 86. Projects – Pass-i-Parcel Mobile for Business© 2013
  87. 87. Concept Services available to enable Cloud business online for Business Selection of service packages Configuration of services to suit particular business needs Customisation / Further Development© 2013
  88. 88. R&D Cloud for Business© 2013
  89. 89. Projects – Han Dynasty Cloud for Business© 2013
  90. 90. Projects – Han Dynasty Cloud for Business© 2013
  91. 91. Concept Social Media Platforms for Businesses Smarter Interact with the RIGHT Social Media Social Media Leader in Discussion ‘Rapid Response Force’ in Market Social Network Analysis© 2013
  92. 92. R&D Smarter Social Media© 2013
  93. 93. Projects – Automotive Insulation Smarter Social 50+ 3 x 365 Tracking Media Individual Random Schedule Analytics© 2013
  94. 94. Projects – GravoGraph Smarter Social Media© 2013
  95. 95. Digital Native Academy Smarter Social @IIPSIDemos Media© 2013
  96. 96. Projects Community 180% Smarter From Social competitors’ customers Media News 1st month, £25,000 sales Video Discussion Image Location service© 2013
  97. 97. Smarter Social 600 400 Media 200 0 14/11… 14/12… 14/1/… 14/2/… 14/3/… 14/4/… 14/5/… 14/6/… 14/7/… Birmingham Leicester Manchester Nottingham© 2013
  98. 98. Concept Data Collection / Integration tools Data Internet of Things / Connectivity to Intelligence Data compatibility to your business applications Data Visualisation Meta Data Decision Support© 2013
  99. 99. R&D Data to Intelligence© 2013
  100. 100. Projects – Strand Hardware Data to Intelligence© 2013
  101. 101. Projects – Strand Data to Intelligence© 2013
  102. 102. Projects Data to Intelligence© 2013
  103. 103. IIPSI DI Facilities Decision Design Support Studio Room Mobile App Cloud Lab App Lab© 2013
  104. 104. This afternoon …… Smarter Social Cloud Media for Business© 2013
  105. 105. Thank you Contact WMG SME Team: @WMGSME 02476 575 594 wmgsme@warwick.ac.uk www.warwick.ac.uk/go/iipsi© 2013
  106. 106. Afternoon sessions 1215 Lunch and Networking Commercial Cloud for Innovative Design with Business & Polymer Success Intent Smarter Social Technologies through IP Media Ground Floor First Floor First Floor First Floor Technology Hall Exec Meeting room Meeting Rooms 1+2 Seminar Room Adrian Chettle 1315 Dr Ben Wood Carolyn Parkinson Dr Xiao Ma Withers & Rogers Adrian Chettle 1415 Dr Ben Wood Carolyn Parkinson Dr Xiao Ma Withers & Rogers Look at your badges for the order of your sessions First Floor (HERE) 1515 Innovation Programme next steps Chris Brown© 2013 1530 Close & optional 5 minute intensive clinics (one to ones) All
  107. 107. © 2013
  108. 108. NPD Journey© 2013
  109. 109. Idea to Innovation • Best Idea - current thinking doesn’t have to be perfect • Innovation is the result • The process is creativity • To make this happen takes courage • Pressures within business inhibit – IIPSI is an opportunity to escape confines of restrictions and barriers and look at new opportunities© 2013
  110. 110. The Programme • Creating • Building • Learning • Solving • Grow your business; product or service© 2013
  111. 111. Product & Service Lifecycle support Sales and profitDevelopment & Introduction Growth Maturity Decline © 2013
  112. 112. Where’s your focus? • Get into small groups (3-4) and talk about; “What’s the one thing you’re taking from today and where is your future focus?” – People (Experience Led) – Product (Polymer) – Digital© 2013
  113. 113. Next Steps 1. Choose your Day 2 sessions to help grow your business or develop your product 2. Talk to us about a specific projects that you would like to start© 2013
  114. 114. Day Two Structure • Practical • In-depth • Hands on • Advanced technical demonstrators • Access to academics and researchers People Product Digital Carolyn Parkinson Dr Ben Wood Dr Xiao Ma Experience Led Innovation Digital Prototyping Cloud Computing toolkit Product Perception Visualising your Product Smarter Social Media Designing for User Adding functionality to your Data to intelligence Experience product Low Volume Manufacture Design for Emotion Mobile for Business© 2013
  115. 115. Questions© 2013
  116. 116. Innovation Programme Next Steps….. • Experience Led Innovation – 13th February – People Centred Innovation – 5th March – People Centred Innovation • Polymer Innovation – 14th February – Innovative Manufacturing Technologies – 12th March – Innovative Manufacturing Technologies • Digital Innovation – 21st February – Social Media for Business – 27th February – Cloud For Business Get the dates in your diary and sign up at http://wmgsme.eventbrite.com/© 2013
  117. 117. Project Enquiry + Information First Floor (HERE) Close optional 5 minute intensive 1530-1600 clinics (one to ones)© 2013
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