Welcome It’s Not Rocket Science Leading Innovation in Small Business Rod Hattch Managing Director

Why? What? How? What Next ?

The desire, and the ability of an organisation to continuously learn from any source - and rapidly convert this learning into action - is its ultimate competitive advantage. Jack Welch CEO General Electric Company

Creativity plus innovation plus a hell of a lot of execution equals profit. Mark Bouris

What is innovation?

Definition of innovation Innovation is the actions to create and implement something new or improved

Innovation is the actions to create and implement something new or improved

Innovation What actions? What is something new or improved? How do you create? How do you implement?

What actions?

What is something new or improved?

How do you create?

How do you implement?

Leading innovation If you are leading a team or a business; and They are not being innovative You need to change one thing YOU!

If you are leading a team or a business; and

They are not being innovative

You need to change one thing

YOU!

Levels of innovation Strategic Tactical Operational

Strategic

Tactical

Operational

The Triple Jump of Innovation Innovations that Hop Innovations that Step Innovations that Jump Adapted from Making Innovation Happen, Morgan 2000

Innovations that Hop

Innovations that Step

Innovations that Jump

Four P’s of Innovation P rocedural innovation P eople innovation P rocess innovation P roduct innovation Adapted from Making Innovation Happen, Morgan 2000

P rocedural innovation

P eople innovation

P rocess innovation

P roduct innovation

… something new or improved..’ New product or service New voice mail message Technology improvements to improve service Better pens in your office Making forms easier to complete New sign Enhancements to your web-site Giveaways Improved branding of your products or service

New product or service

New voice mail message

Technology improvements to improve service

Better pens in your office

Making forms easier to complete

New sign

Enhancements to your web-site

Giveaways

Improved branding of your products or service

Innovation What actions? How do you implement? Add innovation to team meetings Establish an ideas register Reward new ideas Add innovation as a KPI Make innovation part of your culture Follow through on all ideas suggested Implement selected ideas – make it happen

What actions?

How do you implement?

Innovation and creativity? Creativity is the process of having or getting new ideas Innovation is the complete process of creating new ideas and translating those ideas into action ‘Creativity only becomes innovation when ideas become useful’

Creativity is the process of having or getting new ideas

Innovation is the complete process of creating new ideas and translating those ideas into action

‘Creativity only becomes innovation when ideas become useful’

‘ A good idea is the enemy of a better one. You stop looking for alternatives.’ (Tudor Rickards, Manchester Business School in Ideas Unlimited 1985)

‘ A good idea is the enemy of a better one. You stop looking for alternatives.’

(Tudor Rickards, Manchester Business School in Ideas Unlimited 1985)

Some tools for innovation Revolution Six thinking hats Force field analysis Ideas matrix Brainstorm Five Whys? Ask What if ..? Visioning Metaphor or analogy 4-MAT Attribute listing Anonymous brainstorm Circuit Mind Maps SWOT GAP analysis Mind Mapping Forced connection

Revolution

Six thinking hats

Force field analysis

Ideas matrix

Brainstorm

Five Whys?

Ask What if ..?

Visioning

Metaphor or analogy

4-MAT

Attribute listing

Anonymous brainstorm

Circuit

Mind Maps

SWOT

GAP analysis

Mind Mapping

Forced connection

Revolution

5,000 Ideas in 5 minutes!

Nine features of a truly innovative organisation Identifying future trends and their clients' future needs. Capturing new ideas. Ensuring they stay technically current. Looking at old ideas in new ways. Fast-tracking innovative concepts. Rewarding staff for their-creative input. Short circuiting cumbersome organisation structures and communication delays to facilitate rapid decision making. Tight project management to minimise delays in development. Sound operational systems to ensure that innovative ideas become part of the day-to-day procedures for doing business. Survival in the corporate jungle: innovate or perish, in Innovation and Imagination at Work (2001) Australian Institute of Management, McGraw-Hill Australia

Identifying future trends and their clients' future needs.

Capturing new ideas.

Ensuring they stay technically current.

Looking at old ideas in new ways.

Fast-tracking innovative concepts.

Rewarding staff for their-creative input.

Short circuiting cumbersome organisation structures and communication delays to facilitate rapid decision making.

Tight project management to minimise delays in development.

Sound operational systems to ensure that innovative ideas become part of the day-to-day procedures for doing business.

In summary Innovation is a practical set of actions Innovation can be learnt Innovation can be something very small as well as something very large Innovation can be improving little things as well as breakthrough new ideas Innovation can be applied to all areas of a business

Innovation is a practical set of actions

Innovation can be learnt

Innovation can be something very small as well as something very large

Innovation can be improving little things as well as breakthrough new ideas

Innovation can be applied to all areas of a business

Questions?

Continuous improvement is about doing 100 things 1 per cent better, not one thing 100 per cent better.

Continuous improvement is about

doing 100 things 1 per cent better,

not one thing 100 per cent better.