Out of Control:
Transform government by giving up control
W. David Stephenson
Stephenson Strategies Sept. 9, 2008
For years, managers’ job has been, well, you know, managing people and information. OK, let’s be blunt: it’s been to
control people and information.
That was logical: after all, the only management models we had in the early days of large organizations were the army and
the Roman Catholic church, and they were both big on control of both people and information.
Today, like it or not, the potential for top-down control is gone.

The reason is Web 2.0 applications, which let everyone participate in creating content.
You’ve heard about the destabilizing effect that wikis, such as the intelligence community’s Intellipedia, and blogs, such
as the TSA blog, can have on business as usual.