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Nontraditional students face unique challenges that can be compounded in a distance-learning environment. Ensuring success, engagement and persistence for adult students requires not only academic support but personalized assistance in balancing the demands of work, family, and school. A recent study by Stanford University found that coaching greatly enhanced the success of nontraditional students, and did so cost-effectively. This workshop will provide practical advice from administrators implementing two different models of coaching to enhance student outcomes. Excelsior College has been working with a corporate partner, while the Connecticut Distance Learning Consortium is using a Fund for the Improvement of Postsecondary Education grant with four community colleges to build a collaborative coaching model. Inside Track will provide actionable insights into how to develop effective coaching programs, presenting results from more than 50 controlled studies.